Quintana Roo Romantic Hotels

"Great time"

"Food needs improvement big time."

"We chose this place because we needed something good enough, on a budget, and last minute. This place was smaller than what I thought it would be, but that turned out to be good. I've gone to other large resorts and it gets a little tiring having to walk far to have dinner or needing a shuttle. They have one medium sized pool which was surprisingly warm. The beach area was very small, but it was clean. They have a sauna and steam room which were really nice. Their hot tub was unfortunately small and cold. The room was clean, air conditioning worked well, bed was comfortable, and staff were great! We enjoyed the meals at the Mexican and Italian restaurants. They surprised us with a bottle of champagne, cake, and decorations in our room for my husband's birthday. The food at the buffet was mixed. I was not a big fan of breakfast, but lunch and dinner had some amazing options. They change the menu every day and the asian food was delicious! I'm glad we stayed here. We had a great time and the staff were very thoughtful."

"Nice resort with friendly, helpful staff. Food was very good with great options. "

"Overall, it was a nice resort. Food was good, but not great. There was usually a good variety at the buffet, but that was hit and miss depending on the time. The ladies in the coffee shop were friendly, so we visited everyday. We didn't get to experience the beach as there were mounds of seaweed everyday. A few staff were pleasant but it seemed like others couldn't be bothered, not even a smile."

"Excellent resort. Lots of food options and everything was delicious. Each and every staff member was professional, polite, and kind. Property and room is clean and well maintained."

"Resort is new and very nice. Was not as fun or personable as other RIU resorts. We had partial Oceanview overlooking the public beach. Rooms very nice. Room service very basic. They charged us $25 to get the sheets changed as my son had got sick. We tipped $5 daily too... Overall enjoyed our stay and would recommend. "

"Great time with the family went for a wedding no complaints. All the parks being included was great."

"Good breakfast."