"At first impression when we arrived, the place was a 5/5. The staff welcomed us with a glass of champagne and the check in process was very fast. The lobby is very nice and you can tell it's a newer resort. The bell boy took our luggage and showed us the way to our room while he gave us information ..."
Couples like: full-service spa, happy hour, hot tub, couples dining
Travellers say...
"Room toiletries were missing and the ones there appeared used. Toilet was noisy. Front check-in was midirected (valet) to the back where staff didn't know. No luggage carrier at back to accommodate. Small things made stay less enjoyable"
"Location. Location. Location. We visited this resort just prior to Covid and it was absolutely incredible. Food. Service. Staff. Everything was wonderful. So our first holiday since we decided to go back. Definitely not the same experience. Food was decent. Nothing incredible but decent. There were ..."
Carr. Federal 307 Chet-Pto. Juarez, Km 324 - 342, Mza. 7, Lt. 1, SM 11, Puerto Morelos, QROO, 77580
4.7/5 Exceptional! (1,036 reviews)
Couples like: adults-only property, full-service spa, couples spa treatments, hot tub
Travellers say...
"We stayed at this all inclusive as a family of 4 and had an amazing time. Every staff member we interacted with was so kind, friendly, and provided top notch service. There were numerous food options available which is so important at an all inclusive, each restaurant had it's own unique twist and ..."
"This is a beautiful boutique resort for couples. The service and food was top notch. The Spa is excellent. If you are looking for a quiet, romantic getaway this resort is perfect."
Couples like: adults-only property, full-service spa, couples spa treatments, hot tub
Travellers say...
"The property was beautiful. The staff was super nice, friendly and very helpful. Very clean property. We loved the eveing entertainment. There is nothing around this property to walk and explore. No fun shopping experiences."
Lowest nightly price found within the past 24 hours based on a 1 night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.
