Quintana Roo Luxury Hotels

"I cannot praise enough how enjoyable this trip was! First time in Cancun and at an all inclusive it was perfect! Will 100% be back! It isn’t to family forward and it’s not to party forward, it was the perfect trip for relaxation but plenty of activities to still have fun!"

"I've have traveled to this resort for many years and have always enjoyed the Riu locations"

"Don't have a beach, the water in the ocean is dirty. Smells gasoline. Lots of boats, jetski. Not recommended. "

"Amazing"

"Excellence Rivera Cancun is a beautiful resort with quiet outdoor areas to relax as well as swim up bar if you’re in the mood for a more social atmosphere. Fun daytime as well as evening activities. Friendly, accommodating staff. A fine selection of restaurants and bars. It was always easy to get a table, order food and top shelf drinks from the attentive waitstaff. The only downside was that the beachfront wasn’t very inviting in April due to algae which blows over the ocean from far away seasonally and ends up on Gulf of Mexico beach’s at that time of year. It would be worth the time to research and schedule a stay outside of that season. No matter if beach isn’t your thing, there’s plenty of pool space, lounge chairs, etc."

"The buffet food quality is terrible and the dinner reservation process is a nightmare. After standing in a line for over an hour at 7am we managed to get one dinner reservation at 5.30pm during our whole 5 day trip. Its a shocking decision from the hotel to do things this way and leaves everyone very angry. Even the staff think its a joke. The hotel itself is lovely and a 5 minute walk to Xcaret. Also the Michael Jackson show that was on was fantastic. So if you can accept terrible food and an angry reservation process in favour of location then this is the place for you. I would recommend finding a hotel with much better food reviews and take a taxi to the parks."

"stayed here in 2022, awesome experience. now with their mega expansion and not enough employees, not even a decent stay. list was too long. Stay somewhere else."

"Our room was always extremely cleaned every day. Staff is very friendly. All areas always smelled nice and was very clean!"

"Staff was great"