North America Hotels with shuttle

"The room and staff were excellent. The beds are so comfortable as well. "

"The place is convenient and walkable to the attractions. But the heater in the room was making very loud noise almost every two hours and kept waking us up. We told the staff in the morning and we came back at night the staff said they fixed already but the noise still came back the same."

"Great location, offered all we needed. The check in took really long. It is a very large hotel, and elevators were a bit strange and it could take a while to get there. Mattresses were top notch. Great for big groups but not a cozy hotel."

"Temas importantes, colchones de las camas muy pero muy deteriorados, pésima, casi nula presión de agua en la regadera y no servía el Aire Acondicionado/calefacción. De lo demás: Los cuartos están viejos y MUY mal mantenidos. La primer recepcionista con muy mala actitud, no servía uno de los elevadores y eran esperas de 15 min, en el cuarto no servía el teléfono, no hay toalleros en el baño, no proveen secadora de pelo ni folleto de "no molestar", el porta papel roto, no aspiraron (estuvo en la alfombra a la vista la misma M&M roja desde que llegue hasta que salí), no hay vasos. Un día llegamos y las camas tendidas pero las almohadas en la alfombra, otro día dejaron artículos de limpieza en el buró. Cada vez que me acerque a la recepción había un cliente quejándose del servicio y de los cuartos. Lo único bueno del hotel es la ubicación, inmejorable. NO lo recomiendo, honestamente fue una pésima experiencia mi estadía."

"The room we had overlooked Times Square and was perfect. The bed was really comfortable and the electronic drapes and lights were great. We were also very happy with housekeeping. We left late around 2pm on one occasion and they took care of our room. Staff were great! "

"Clean, great pool, close to ACC and taking in activities downtown. "

"Location is great. Close to plays. Happy hour at the bar was a good deal. All round a great place to stay."

"Yes bar stocked Hot tub super"

"Place a small fridge in the room would be helpful"