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The in house dining wasn’t up to the Shang’s standards

went out of their way to accommodate our needs. Perfect location.

Room comfort excellent; mattress and bedding. Service excellent. Food and service in restaurants excellent. Staff very accommodating. stayed during Covid 19. Great location.

Great location for transport around the city or take bridge over the road from 2nd floor straight into darling harbour lovely walk round to the opera house and bridge views,

Ac was noisy, but had to have it on.

It was a special weekend for my daughter and they kindly upgraded us. The staff were friendly and helpful despite everything going on with Covid-19

The beds are incredible and a nice big bath tub and seperate shower is great. Staff very lovely.

ideally situated. visited many times, service in the bar this visit was not good both drinks and food delivery. No apology/concession for 1.5 hours of fire alarm in the early hours of the morning. Generally previous visits have been excellent so hopefully the service will revert to normal ...

We come early as 9am with a litte extra $ upgrade we got check in early. Happy while stay there.

Very beautiful property. Great staff and very helpful. Our room, for some reason, filled with smoke from the vent, but the hotel staff came quickly and moved all our belongings to a very nice, upgraded room and wined and dined us with wine and chocolates for the remainder of our stay.

Excellent location to access the Domestic Terminal but breakfast restaurant closed too early.

We had a brilliant time in your hotel and the staff were so kind