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Overview of The Star Grand Hotel and Residences Sydney

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Guest reviews

4.6/5 Wonderful
1,163 reviews
Guests rated this property 4.7/5 for cleanliness.

Amenities

  • Pool
  • Free WiFi
  • Air conditioning
  • Spa

Map

Explore the area

Popular LocationStar Casino1 min walk
Popular LocationAustralian National Maritime Museum7 min walk
Popular LocationSEA LIFE Sydney Aquarium15 min walk
AirportSydney, NSW (SYD-Kingsford Smith Intl.)29 min drive

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  • Star Suite

    4.2/5 guest room rating

    Room amenities

    • 76 sq m
    • City view
    • Sleeps 2
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  • Superior King Room

    4.9/5 guest room rating

    Room amenities

    • 32 sq m
    • Sleeps 2
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  • Premium Suite

    4.4/5 guest room rating

    Room amenities

    • 76 sq m
    • Sleeps 2
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  • Premium Harbour King Room

    4.6/5 guest room rating

    Room amenities

    • 32 sq m
    • City view
    • Sleeps 2
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  • Two Bedroom Pyrmont View Suite

    4.6/5 guest room rating

    Room amenities

    • 85 sq m
    • City view
    • Sleeps 4
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  • Two Bedroom Entertainer Suite

    Room amenities

    • City view
    • Sleeps 4
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  • Three Bedroom Harbour View Suite

    Room amenities

    • 120 sq m
    • Harbour view
    • Sleeps 6
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  • Harbour Star Suite

    Room amenities

    • Sleeps 2
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  • One Bedroom Pyrmont View Suite With Office

    4.7/5 guest room rating

    Room amenities

    • Sleeps 2
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  • One Bedroom Harbour View Suite

    Room amenities

    • Harbour view
    • Sleeps 2
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  • Two Bedroom City View Suite

    Room amenities

    • City view
    • Sleeps 4
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  • Two Bedroom Harbour View Suite

    Room amenities

    • Harbour view
    • Sleeps 4
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  • Superior Double Room

    Room amenities

    • Sleeps 2
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  • One Bedroom City View Suite

    Room amenities

    • 60 sq m
    • City view
    • Sleeps 3
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  • Superior Twin Room

    4.6/5 guest room rating

    Room amenities

    • 32 sq m
    • Sleeps 2
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  • Premium Harbour Twin Room

    Room amenities

    • 32 sq m
    • City view
    • Sleeps 2
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About this area

Pyrmont

Located in Pyrmont's Darling Harbour neighbourhood, The Star Grand Hotel and Residences Sydney is in the city centre and on the waterfront. The area's natural beauty can be seen at Hyde Park and Royal Botanic Gardens, while SEA LIFE Sydney Aquarium and Luna Park are popular area attractions. Looking to enjoy an event or a game? See what's going on at Sydney Cricket Ground or Qudos Bank Arena.

Visit our Pyrmont travel guide
Map
Popular Location

What's nearby

  • Star Casino - 1 min walk
  • Australian National Maritime Museum - 7 min walk
  • International Convention Centre Sydney - 14 min walk
  • SEA LIFE Sydney Aquarium - 15 min walk
  • White Bay Cruise Terminal - 10 min drive

Getting around

  • Star City Light Rail Station - 2 min walk
  • Exhibition Centre Station - 14 min walk
  • Sydney, NSW (SYD-Kingsford Smith Intl.) - 32 min drive

Restaurants

  • Where to eat
  • Sokyo – Restaurant with a bar offering Japanese cuisine. Serves breakfast, lunch and dinner.
  • Momofuku Seiobo – Restaurant with a bar offering local cuisine.
  • Balla – Restaurant with a bar offering Italian cuisine. Serves lunch and dinner.
  • Black by Ezard – Restaurant with a bar offering local cuisine.

About this property

The Star Grand Hotel and Residences Sydney

Luxury Pyrmont hotel in Darling Harbour, walk to Sydney Lyric Theatre
This hotel features 20 restaurants, a casino and an outdoor pool. WiFi in public areas is free. Additionally, a nightclub, 8 bars/lounges and a fitness centre are on-site. All 480 individually decorated rooms feature free WiFi and Tempur-Pedic beds. For entertainment, TVs come with satellite channels, and guests can also appreciate comforts such as premium bedding and down comforters.
The Star Grand Hotel and Residences Sydney offers 480 forms of accommodation with iPod docking stations and minibars. Each accommodation is individually decorated. Tempur-Pedic beds feature down comforters and premium bedding. Televisions come with premium satellite channels and pay-per-view films. Bathrooms include a shower, complimentary toiletries and hairdryers.
Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include a safe and coffee/tea makers. Housekeeping is provided on a daily basis.
An outdoor pool and a spa tub are on site. Other recreational amenities include a fitness centre.

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and public transport

Self parking: AUD 40 per night
Valet parking: AUD 60 per night

Food and drink

Buffet breakfast available for a fee daily 7 AM–10:30 AM: AUD 39 for adults and AUD 19 for children
20 restaurants and 2 coffee shops
8 bars/lounges
24-hour room service

Things to do

Fitness centre
Nightclub
Outdoor pool
Shopping
Spa services
Hot tub

Family friendly

Dry-cleaning service
Free cots/infant beds
Corner/local shop
Laundry facilities
Outdoor pool

Conveniences

ATM/banking services
Lift
Free newspapers in reception
Gift shop/newsstand
Corner/local shop

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Dry-cleaning service
Laundry facilities
Luggage storage
Multilingual staff
Tour/ticket assistance

Languages spoken

English

Business services

1 meeting room
Business centre

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
Braille signage
In-room accessibility
Wheelchair-accessible parking
Wheelchair-accessible path of travel

More

312 casino gaming tables
1500 casino slot machines
3 casino VIP rooms
Casino (39558 square feet of space)
Designated smoking areas

Room amenities

Bedroom

Climate control (air conditioning)
Blackout drapes/curtains
Down comforter
Free cots/infant beds
Climate control (heating)
Premium bedding
Tempur-Pedic bed

Bathroom

Free toiletries
Hairdryer
Shower

Entertainment

iPod dock
Films for purchase
Premium channels
Satellite channels
TV

Food and drink

Coffee/tea maker
Minibar

More

Connecting rooms available
Desk
Free newspapers
Individually decorated
Iron/ironing board
Phone
Safe

Policies

Check-in

Check-in between 3 PM and midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Express check-out

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for AUD 80.0 per night.
Free cots (infant beds)

Payment types at the property

MastercardAmerican ExpressVisa

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: AUD 39 for adults and AUD 19 for children (approximately)
  • Self-parking fee: AUD 40 per night
  • Valet parking fee: AUD 60 per night (in/out privileges)
  • Rollaway bed fee: AUD 80.0 per night
  • Credit card charges are subject to a surcharge of 2 per cent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card may be required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
    Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Frequently asked questions

Can I cancel my reservation for free at The Star Grand Hotel and Residences Sydney and receive a full refund?
Yes, The Star Grand Hotel and Residences Sydney offers free cancellation on select room rates, because flexibility matters! Please refer to The Star Grand Hotel and Residences Sydney cancellation policy on our site for more details about any exclusions or requirements.
How much does it cost to stay at The Star Grand Hotel and Residences Sydney?
As of 4 Jun 2020, prices found for a 1-night stay for 2 adults at The Star Grand Hotel and Residences Sydney on 10 Jun 2020 start from RM585, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours over a 30-day period. Prices are subject to change. Choose your dates for more accurate prices.
Does this hotel have a pool?
Yes, this property has an outdoor pool.
Is this hotel pet-friendly?
No, pets are not allowed at this property.
How much is parking at this property?
Self-parking is available for AUD 40 per night. Valet parking is available for AUD 60 per night.
What time is check-in at this property?
Check-in is from 3 PM to midnight. Late check-in is available during limited hours.
What time is check-out at this hotel?
Checkout is at 11 AM.
Where is The Star Grand Hotel and Residences Sydney located?
Located in Darling Harbour, this luxury hotel is within a 10-minute walk of Sydney Lyric Theatre and Australian National Maritime Museum. International Convention Centre Sydney and SEA LIFE Sydney Aquarium are also within 15 minutes. Star City Light Rail Station and John Street Square Light Rail Station are within a 5-minute walk.

Guest reviews

4.6
Wonderful
5 - Excellent
847
4 - Good
219
3 - Okay
57
2 - Mediocre
27
1 - Poor
13
4.7
Cleanliness
4.6
Service and Staff
4.6
Amenities
4.6
Property condition

5/5 Excellent

    This traveller didn’t leave comments with their review
    Stayed 2 nights in Apr 2020

    2/5

    • Disliked: Cleanliness, staff & service

    I have stayed at this hotel a few times but my stay on 21/03/20 was by far my worst, and i am not sure if i will return to the star. I had paid $300 for a room, i had checked in and then left the room after leaving my luggage. upon returning i realised the state of the room was unsatisfactory with the balcony covered in cigar ash, the bathroom was poorly cleaned and there was a "mysterious" stain on the bedside table. I am aware that many businesses are dealing with the changes and impacts of COVID-19, thus i understand that there are capacity limits in many places, upon returning from dinner the foyer/ walkway area near the hotel entrance was roped off with security as the gaming area had reached capacity. i politely approached one of the bouncers and explained that i was a guest and just wanted to walk to the elevator to go to my room. he was disrespectful & rude saying "go outside and walk around or ill remove you from the property"

    Stayed 1 night in Mar 2020

    5/5 Excellent

      This traveller didn’t leave comments with their review
      Stayed 2 nights in Mar 2020

      5/5 Excellent

      • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

      Fantastic option for a short stay. Nice bars and two very nice eating options. Location on the airport is excellent and makes transiting a breeze.

      Stayed 1 night in Mar 2020

      5/5 Excellent

        This traveller didn’t leave comments with their review
        Stayed 1 night in Jan 2020