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"The room was very clean, but very small. We forwarded our carry on luggages and check in luggages to Kyoto from Tokyo (we were only in Fujikawaguchiko for 2 nights and just packed enough for 3 days/2 nights in our backpacks to hold us over). If we had our luggages, the room would've been way too small. At the end of the day, we were only at the hotel to shower and sleep and it was more than adequate. Slippers, shampoo, conditioner, body wash, toothbrushes, toothpaste, towels, hair combs, and green tea/hojicha tea were provided. The staff was very friendly and the included breakfast was AMAZING. The curry and potato soup were so good and we loved the shine muscat grape jelly!! This hotel breakfast actually beat our ryokan breakfast. It's a close walk to the bus stop, but there wasn't much to walk to in the area except for a handful of restaurants and a Lawson."

"Lovely little getaway spot! Staff were so friendly and helpful! "

"Definitely accommodation suited for holiday makers with a car. Facilities were immaculate. Limited dining options but able to walk 6-7 minute to train station to Hakone for dinner. Bus 4-5 minutes. "

"Extraordinary service and hospitality! Facilities, wine tasting lounge and drum show were unique and enjoyable. Plenty of space for all guests except during drumming show Sunday evenings - Our only frustration was the poor internet service - we had a bit of medical work to handle and could not connect to and maintain connection with internet in our rooms. Our onsen and room was fabulous. "

"Food was excellent. Service was very good and rooms were generally good . "

"Nice staff, room smells like mold. Had to request to change room twice, nice hot springs. Breakfast is ok. "

"What an incredible and luxurious stay. Everything was spotless and well thought out. Our private onsen was amazing. The staff are super friendly and helpful."

"Comfortable and clean rooms. Excellent location to enjoy onsen with the view of Mt Fuji"

"Great hotel"