Hotel di Jalur Resort Costa Mujeres

"Nos encantó la estancia el lugar es precioso la calidad del servicio espectacular quiero mencionar a algunos colaboradores que destacaron por su servicio, Alejandro supervisor de Recepción , Jonathan de bell boy , Fabiola del área de la alberca mesera de bar. El boliche, la cafetería y las crepas algo que de verdad tienen que probar ! Sergio nos ayudó con la reservación de la primera noche en el steak todo muy rico le cantaron las mañanitas y le llevaron pastel a nuestra cumpleañera nos pareció...

"Nuestra experiencia fue maravillosa, superó mis expectativas, nos recibieron con champagne 🥂, el hotel hermoso y extremadamente limpio, la comida deliciosa, todas personas de servicio muy amables. Lo único que sugerimos es que las personas que intentan agendar masajes al llegar al hotel no presionarán tanto, fue un momento incómodo e hizo que rechazáramos el servicio totalmente. Por lo demás todo perfecto mil estrellas. Definitivamente regresamos pronto ❤️ GRACIAS"

"Was fantastic great room, great facilities!"

"The property was clean and the staff was very nice, however, my room smelled like mildew, the food and drinks were 4 out of 10. No seasonings were included or provided with the food. The steakhouse on the property had no AC. The drinks were okay."

"The room was very clean and the clean staff was very serviceful and kind. Dan Herrera our concierge made our stay very smooth following every request made, restaurants reservations, extra information, and more, he is very kind and polite. Our stay was in general very pleasant and out of stress."

"The hotel was an absolute 10 out of 10 . Everything was great and the staff was friendly and welcoming. Want to give a special shout and thanks to Karla Miguel for room decorating and going above and beyond, thanks TRS Coral for the incredible experience will definitely be back !"

"Great facility. Good size pools. The rooms were spacious . Staff for the most important art were friendly. It was very helpful to have butler service - Alejandro was phenomenal! The food was great at Poseidon for lunch especially the whole fried fish. Drinks were great. Spa was AMAZING. Gorgonzola pizza was the best- I wish it was open longer hours. The only thing that needs major improvement is the app - not always accurate or maybe it’s the POP team. Some of them didn’t know the activities...

"Un poco lento el check in, buen servicio en restaurantes, las áreas de albercas muy bonitas pero les falta un poco más de atención alrededor de ellas"

"Great"

"This resort is old and super outdated. They have so many rules to follow but it is not within the status of a premier resort. The price for the stay is ridiculous!"

"Súper buen servicio, lugar, cuarto, vista, gimnasio, la ubicación es privilegiada ~ top"

"Every Staff is so helpful! They are all very nice and attentive. The view is amazing , had very good amenities. Will recommend and will be back."

"Amazing place in the heart of hotelzona"

"Nice property nice view"

"Staff muy atento me agrado mucho su servicio"

"Excelente hotel"

"Limpieza"

"Todo bien casi excelente servicio"

"Rooms needs to be clean thoroughly. There was a lot of debris under the beds and mold in shower"

"Absolutely enjoyed the kids pool, drinks, Italian restaurant and buffet style breakfast!"