Planet Hollywood Cancun Adult Scene by Royalton, An Autograph Collection® All-Inclusive Resort - Adults Only

Hartanah 4.5 bintang
Hotel untuk dewasa sahaja yang terdapat 4 kolam renang terbuka dan spa perkhidmatan penuh

Pilih tarikh untuk melihat harga

VIP Access

Ulasan

8.0 daripada 10
Sangat baik

Kemudahan popular

  • Kolam renang
  • Termasuk sarapan
  • Merangkumi semua
  • Spa
  • Termasuk parkir
  • Wi-Fi percuma
Harga semasa ialah RM1,417
RM1,730 jumlah
termasuk cukai & fi
1 Feb - 2 Feb

Nikmati lebih banyak apabila anda menjadi ahli

  • Jimat 15% atau lebih lagi pada hartanah VIP Access terpilih apabila anda menjangkau tingkat Silver atau lebih tinggi
  • Nikmati perkhidmatan dengan kualiti dinilai tinggi dan luar biasa
  • Nikmati faedah penginapan di hartanah terpilih, serta naik taraf bilik percuma, daftar masuk awal dan daftar keluar lewat apabila tersedia

Pilihan bilik

Penapis yang tersedia untuk bilik
Menunjukkan 7 daripada 7 bilik

Directors Suite One Bedroom

Sorotan

Balkoni atau laman dalam berperabot
Penyaman udara
TV skrin rata
Peralatan tempat tidur premium
Langsir/tirai gelap terus
Bilik tidur berasingan
2 bilik mandi
Bilik mandi persendirian
  • 114 meter persegi
  • 1 bilik tidur
  • Boleh menampung 3
  • 1 Katil Raja (King) dan 1 Katil Sofa Kelamin

Junior Suite

9.0 daripada 10
Hebat
(43 ulasan)

Sorotan

Balkoni atau laman dalam berperabot
Penyaman udara
TV skrin rata
Langsir/tirai gelap terus
Peralatan tempat tidur premium
Gabungan pancuran/tab mandi
Hulu semburan mandi hujan
Bilik mandi persendirian
  • 54 meter persegi
  • Boleh menampung 4
  • 1 Katil Raja (King) ATAU 2 Katil Ratu (Queen) dan 1 Katil Sofa Kelamin

STAR Class Directors Suite One Bedroom

10.0 daripada 10
Luar biasa
(1 ulasan)

Sorotan

Balkoni atau laman dalam berperabot
Penyaman udara
TV skrin rata
Peralatan tempat tidur premium
Langsir/tirai gelap terus
Bilik tidur berasingan
2 bilik mandi
Bilik mandi persendirian
  • 114 meter persegi
  • 1 bilik tidur
  • Boleh menampung 3
  • 1 Katil Raja (King) dan 1 Katil Sofa Kelamin

STAR Class Junior Suite

Sorotan

Balkoni atau laman dalam berperabot
Penyaman udara
TV skrin rata
Langsir/tirai gelap terus
Peralatan tempat tidur premium
Gabungan pancuran/tab mandi
Hulu semburan mandi hujan
Bilik mandi persendirian
  • 54 meter persegi
  • Boleh menampung 4
  • 1 Katil Raja (King) ATAU 2 Katil Ratu (Queen) dan 1 Katil Sofa Kelamin

STAR Class Junior Suite Swim Out

8.0 daripada 10
Sangat baik
(6 ulasan)

Sorotan

Balkoni atau laman dalam berperabot
Penyaman udara
TV skrin rata
Langsir/tirai gelap terus
Peralatan tempat tidur premium
Gabungan pancuran/tab mandi
Hulu semburan mandi hujan
Bilik mandi persendirian
  • 54 meter persegi
  • Boleh menampung 4
  • 1 Katil Raja (King) ATAU 2 Katil Ratu (Queen) dan 1 Katil Sofa Kelamin

Junior Suite Swim Out

8.0 daripada 10
Sangat baik
(25 ulasan)

Sorotan

Balkoni atau laman dalam berperabot
Penyaman udara
TV skrin rata
Langsir/tirai gelap terus
Peralatan tempat tidur premium
Gabungan pancuran/tab mandi
Hulu semburan mandi hujan
Bilik mandi persendirian
  • 54 meter persegi
  • Boleh menampung 4
  • 1 Katil Raja (King) ATAU 2 Katil Ratu (Queen) dan 1 Katil Sofa Kelamin

STAR Class Junior Suite Ocean View

10.0 daripada 10
Luar biasa
(1 ulasan)

Sorotan

Balkoni atau laman dalam berperabot
Penyaman udara
TV skrin rata
Peralatan tempat tidur premium
Langsir/tirai gelap terus
Bilik tidur berasingan
Gabungan pancuran/tab mandi
Hulu semburan mandi hujan
  • 54 meter persegi
  • 1 bilik tidur
  • Pemandangan laut
  • Boleh menampung 4
  • 1 Katil Raja (King) dan 1 Katil Sofa Kelamin ATAU 2 Katil Ratu (Queen) dan 1 Katil Sofa Kelamin
Mod logo
Log masuk untuk melihat diskaun dan faedah yang layak. Lebih banyak ganjaran untuk lebih banyak pengembaraan!

Tentang kawasan sekitar

Peta
Carretera a Punta Sam, SM006 MZA2 Lote 7, 08 Zona Coster Zona Continental, Costa Mujeres, QROO, 23028

Tempat berdekatan

  • Kelab Golf Playa Mujeres - 8 min memandu - 4.8 km
  • Pantai Mujeres - 10 min memandu - 6.2 km
  • Terminal Feri Punta Sam - 13 min memandu - 8.6 km
  • Pantai Punta Sam - 13 min memandu - 8.6 km
  • Feri Ultramar Puerto Juárez - 19 min memandu - 14.7 km

Bergerak

  • Cancun, Quintana Roo (CUN-Lapangan Terbang Antarabangsa Cancun) - 41 minit memandu

Restoran

  • ‪So Cal Gourmet Food Emporium - ‬1 min berjalan kaki
  • ‪Grand Caribe - ‬8 min berjalan kaki
  • ‪Kulinarium Riu Latino - ‬3 min memandu
  • ‪Velvet - ‬3 min memandu
  • ‪Spaces Restaurant - ‬5 min memandu

Tentang hartanah ini

Planet Hollywood Cancun Adult Scene by Royalton, An Autograph Collection® All-Inclusive Resort - Adults Only

Mewah bagi hotel merangkumi semua berdekatan Kelab Golf Playa Mujeres
Terletak berdekatan Pantai Utara dan Terminal Maritim Isla Mujeres, Planet Hollywood Cancun Adult Scene by Royalton, An Autograph Collection® All-Inclusive Resort - Adults Only menyediakan sarapan bufet percuma, bar renang naik dan teres. Nikmatilah masa rehat dan ketenangan di PH Spa, tapak spa. Masakan antarabangsa restoran di tapak, So Cal Gourmet Emporium, menawarkan sarapan, makan tengah hari dan makan malam. Kelas yoga dan kelas Pilates ditawarkan di kelab kesihatan 24 jam; Planet Hollywood Cancun Adult Scene by Royalton, An Autograph Collection® All-Inclusive Resort - Adults Only juga memiliki kedai kopi/kafe, taman dan pencucian kering/dobi. Kekal terhubung melalui akses Internet wayarles percuma dan tetamu boleh mencari kemudahan lain seperti bar dan pusat perniagaan.
Manfaat lain termasuk:
  • 4 kolam renang terbuka bersama dengan kerusi lepak pantai, payung pantai/kolam dan bar renang naik
  • Percuma letak kenderaan sendiri dan letak kenderaan valet
  • Hartanah bebas asap rokok, tempat simpanan bagasi dan peti simpan selamat di meja/kaunter hadapan
  • Bantuan pelancongan/tiket, meja/kaunter hadapan 24 jam dan perkhidmatan rencam
  • Ulasan tetamu amat memuji tentang kakitangan yang mesra
Ciri-ciri bilik
Semua 380 bilik memiliki keselesaan seperti perkhidmatan bilik 24 jam dan peralatan tempat tidur premium, sebagai tambahan kepada manfaat seperti peti besi muat komputer riba dan ruang kerja komputer riba.
Lagi kesenangan di semua bilik termasuk:
  • Hulu semburan mandi hujan, gabungan pancuran/tab mandi dan kelengkapan dandanan diri percuma
  • TV skrin rata dengan saluran TV premium
  • Balkoni atau laman dalam berperabot, almari pakaian dan pembancuh kopi/teh

Butiran merangkumi semua

Hotel ini merangkumi semua. Makanan dan minuman di tapak hartanah termasuk dalam harga bilik (sekatan tertentu mungkin dikenakan).

Hartanah serupa

Kemudahan hartanah

Internet

  • Tersedia di semua bilik: Wi-fi percuma
  • Tersedia di sesetengah kawasan awam: Wi-fi percuma

Tempat letak kenderaan dan pengangkutan

  • Tempat letak kenderaan sendiri percuma di tapak hartanah
  • Tempat letak kenderaan valet percuma di tapak hartanah
  • Letak kenderaan valet dan sendiri di tapak adalah terhad

Makanan dan minuman

  • Sarapan bufet percuma tersedia setiap hari 7:00 hingga 11:00
  • 1 bar berenang
  • 1 bar/ruang istirahat
  • 1 kedai kopi/kafe
  • 1 restoran
  • Bar/deli snek
  • Kopi dan teh di kawasan umum

Restoran di tapak hartanah

  • East Sushi & Teppanyaki
  • Gusto Italian Trattoria
  • La Cocina Mexican Cuisine
  • So Cal Gourmet Emporium
  • Sunset Strip Steakhouse

Aktiviti menarik

  • 4 kolam renang terbuka
  • Kelab kesihatan 24 jam
  • Kelas pilates
  • Kelas yoga
  • Sauna
  • Spa perkhidmatan penuh

Kemudahan

  • Meja/kaunter hadapan 24 jam
  • Peti besi di meja/kaunter hadapan
  • Tempat simpanan bagasi

Perkhidmatan tetamu

  • Bantuan lawatan dan tiket
  • Pengemasan (harian)
  • Perkhidmatan "turndown"
  • Perkhidmatan cucian kering/dobi
  • Perkhidmatan rencam

Perkhidmatan perniagaan

  • Pusat perniagaan
  • Pusat persidangan

Kawasan luar

  • Kerusi lepak tepi kolam
  • Payung kolam
  • Taman
  • Teres

Spa perkhidmatan penuh

  • Spa dibuka setiap hari

Kebolehcapaian

  • Jika anda mempunyai permintaan untuk keperluan kebolehcapaian tertentu, sila hubungi hartanah menggunakan maklumat pada pengesahan tempahan yang diterima selepas membuat tempahan.
  • Kolam renang mudah diakses kerusi roda
  • Laluan ke pintu masuk yang diterangi dengan baik
  • Meja khidmat rencam mudah diakses kerusi roda
  • Mudah diakses kerusi roda (mungkin mempunyai batasan)
  • Restoran mudah diakses kerusi roda
  • Ruang istirahat mudah diakses kerusi roda
  • Tab mandi mudah akses
  • Tanjakan pintu masuk depan
  • Tempat duduk tab mandi mudah alih
  • Tiada lif

Lain-lain

  • Dibina pada 2019
  • Hartanah bebas asap rokok

Kemudahan bilik

Bilik tidur

  • Langsir gelap terus
  • Peralatan tempat tidur premium

Bilik mandi

  • Berus gigi dan ubat gigi (atas permintaan)
  • Gabungan pancuran mandi/tab mandi
  • Hulu semburan mandi hujan
  • Kelengkapan dandanan diri percuma
  • Tuala disediakan

Hiburan

  • Dok iPod
  • Filem berbayar
  • TV skrin rata dengan saluran kabel premium

Makanan dan minuman

  • Air botol percuma
  • Pembancuh kopi/teh
  • Perkhidmatan bilik 24 jam

Lain-lain

  • Meja
  • Penyaman udara
  • Peti besi muat komputer riba
  • Ruang kerja komputer riba
  • Seterika/papan seterika
  • Telefon

Dasar

Daftar masuk

Masa mula daftar masuk: 15:00; Masa tamat daftar masuk: 12:00 tengah malam
Daftar masuk tanpa sentuh tersedia
Daftar masuk lewat tertakluk kepada ketersediaan
Umur minimum daftar masuk - 18

Daftar keluar

Daftar keluar sebelum 12:00 tengah hari
Daftar keluar tanpa sentuh tersedia
Daftar keluar lewat tertakluk kepada ketersediaan
Fi daftar keluar lewat akan dikenakan

Arahan daftar masuk khas

Kakitangan meja hadapan akan menyambut tetamu ketika ketibaan di hartanah
Maklumat yang disediakan oleh pihak hartanah mungkin diterjemahkan menggunakan alat terjemahan automatik

Kaedah akses

Kaunter hadapan dengan kakitangan

Haiwan peliharaan

Haiwan kesayangan dan haiwan perkhidmatan tidak dibenarkan

Kanak-kanak dan katil tambahan

Kanak-kanak berumur 18 dan ke bawah tidak dbenarkan berada di hartanah untuk dewasa sahaja ini; semua tetamu yang berumur lebih daripada 18 adalah dialu-alukan
Katil lipat simpan/tambahan tidak tersedia
Tempat tidur bayi (katil bayi) tidak disediakan

Jenis bayaran hartanah

Maklumat penting

Fi

Anda akan diminta membayar caj-caj berikut di hartanah. Fi mungkin termasuk cukai yang berkenaan:

  • Perkhidmatan sanitasi: MXN33.94 semalam

Kami telah menyertakan semua caj yang disediakan kepada kami oleh hartanah.

Kemudahan tambahan

  • Daftar keluar lewat tersedia dengan fi (tertakluk pada ketersediaan)

Senarai di atas mungkin tidak menyeluruh. Bayaran dan deposit mungkin tidak merangkumi cukai dan tertakluk kepada perubahan.

Untuk makluman anda

Bayaran tetamu tambahan mungkin dikenakan dan berbeza mengikut dasar hartanah
Pengenalan bergambar keluaran kerajaan dan kad kredit, kad debit atau deposit tunai mungkin diperlukan semasa daftar masuk untuk bayaran sampingan
Permintaan khas adalah tertakluk kepada ketersediaan semasa daftar masuk dan boleh dikenakan bayaran tambahan; permintaan khas tidak dapat dijamin
Hartanah ini menerima kad kredit, kad debit dan wang tunai
Hartanah ini mempunyai ruang luar, seperti balkoni, laman dalam, teres, yang mungkin tidak sesuai untuk kanak-kanak; jika anda mempunyai kebimbangan, kami mengesyorkan agar anda menghubungi hartanah sebelum ketibaan anda untuk mengesahkan jika pihak hartanah dapat menempatkan anda di bilik yang sesuai
Nombor Pendaftaran Hartanah 003-007-003963/2025

Perkara yang kami harus menyebut

Hartanah ini tidak mempunyai lif
Akses kolam renang tersedia dari 7:00 hingga 19:00
Kanak-kanak berumur 18 tahun ke bawah tidak dibenarkan di hartanah orang dewasa sahaja ini
Hanya tetamu berdaftar yang dibenarkan dalam bilik tamu
Haiwan kesayangan dan haiwan perkhidmatan tidak dibenarkan di hartanah ini

Hartanah juga dikenali sebagai

Planet Hollywood Adult Scene Cancun All Inclusive
Planet Hollywood Adult Scene Resort Spa All Inclusive
Planet Hollywood Adult Scene Cancun Resort Spa All Inclusive

Soalan lazim

Adakah Planet Hollywood Cancun Adult Scene by Royalton, An Autograph Collection® All-Inclusive Resort - Adults Only mempunyai kolam?

Ya, hartanah ini mempunyai 4 kolam renang terbuka. Akses kolam dari 7:00–19:00.

Berapa kos yang diperlukan untuk menginap di Planet Hollywood Cancun Adult Scene by Royalton, An Autograph Collection® All-Inclusive Resort - Adults Only?

Setakat 1 Jan 2026, harga yang ditemui untuk penginapan 1 malam bagi 2 dewasa di Planet Hollywood Cancun Adult Scene by Royalton, An Autograph Collection® All-Inclusive Resort - Adults Only pada 1 Feb 2026 bermula serendah RM 1,417.24, tidak termasuk cukai dan fi. Harga ini berdasarkan harga satu malam paling rendah yang ditemui dalam 24 jam yang lalu untuk penginapan dalam masa 30 hari akan datang. Harga tertakluk kepada perubahan. Pilih tarikh anda untuk melihat harga yang lebih tepat.

Adakah Planet Hollywood Cancun Adult Scene by Royalton, An Autograph Collection® All-Inclusive Resort - Adults Only mesra haiwan kesayangan?

Tidak, haiwan kesayangan tidak dibenarkan di hartanah.

Berapakah fi parkir di Planet Hollywood Cancun Adult Scene by Royalton, An Autograph Collection® All-Inclusive Resort - Adults Only?

Letak kenderaan sendiri dan letak kenderaan valet adalah percuma di hartanah ini.

Apakah masa daftar masuk di Planet Hollywood Cancun Adult Scene by Royalton, An Autograph Collection® All-Inclusive Resort - Adults Only?

Masa mula daftar masuk: 15:00; Masa tamat daftar masuk: 12:00 tengah malam. Daftar masuk lewat tersedia ketika masa terhad.

Apakah masa daftar keluar di Planet Hollywood Cancun Adult Scene by Royalton, An Autograph Collection® All-Inclusive Resort - Adults Only?

Daftar keluar adalah jam 12:00 tengah hari. Daftar keluar lewat tersedia dengan fi (tertakluk pada ketersediaan).

Adakah manfaat merangkumi semua tersedia di Planet Hollywood Cancun Adult Scene by Royalton, An Autograph Collection® All-Inclusive Resort - Adults Only?

Ya, hartanah ini merangkumi semua.

Di manakah terletaknya Planet Hollywood Cancun Adult Scene by Royalton, An Autograph Collection® All-Inclusive Resort - Adults Only?

Terletak di Costa Mujeres, hotel merangkumi semua ini sejauh 2.8 mi (4.5 km) from Kelab Golf Playa Mujeres serta dalam jarak 12 bt (20 km) dari Feri Ultramar Puerto Juárez dan Terminal Maritim Isla Mujeres. West Coast of Isla Mujeres, Punta Cancun dan Taman Negara Punta Nizuc dan Pantai Utara juga dalam jarak 12 bt (20 km) pemanduan.

Ulasan

Planet Hollywood Cancun Adult Scene by Royalton, An Autograph Collection® All-Inclusive Resort - Adults Only Ulasan

8.0

Sangat Baik

8.8

Kebersihan

8.2

Kemudahan

8.2

Kakitangan & perkhidmatan

8.6

Mesra alam

8.4

Keadaan hartanah & kemudahan
Penilaian 10 - Cemerlang. 339 daripada 687 ulasan
Penilaian 8 - Baik. 139 daripada 687 ulasan
Penilaian 6 - Boleh diterima. 87 daripada 687 ulasan
Penilaian 4 - Lemah. 57 daripada 687 ulasan
Penilaian 2 - Teruk. 65 daripada 687 ulasan

Ulasan

8/10 Baik

Lauren

Mengembara bersama pasangan
Sukakan: Kebersihan, kemudahan, keadaan hartanah & kemudahan
Friendly staff, plenty of pool & food options, and lots of seating availability on the beach.
Menginap 7 malam pada Dis 2025

10/10 Cemerlang

Amarjit

Mengembara bersama keluarga
Sukakan: Kebersihan, kemudahan, keadaan hartanah & kemudahan
Antonio kept the room very clean. Water pressure in the shower was slow. All good otjerwise. Mauricio and David as ambassadors were great!
Menginap 5 malam pada Dis 2025

10/10 Cemerlang

Alejandra Gonzalez

Mengembara bersama keluarga
Sukakan: Kebersihan, kemudahan, keadaan hartanah & kemudahan
La comida estaba deliciosa, buenas instalaciones y personal agradable
Menginap 5 malam pada Dis 2025

8/10 Baik

Edgar Fabian Arrambide

Mengembara bersama keluarga
Sukakan: Kebersihan, kemudahan, keadaan hartanah & kemudahan
bien en general, mas.para familia que solo adultos
Menginap 4 malam pada Dis 2025

10/10 Cemerlang

Marlene

Mengembara bersama kumpulan
Sukakan: Kebersihan, keadaan hartanah & kemudahan
Clean, good food and lots of party vibes. Beautiful beach! Great service! Expedia rep made sure we were taken care of!
Menginap 4 malam pada Nov 2025

10/10 Cemerlang

Ayelette

Mengembara bersama kumpulan
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Very very beautiful. Lovely concept for a resort and would return.
Menginap 5 malam pada Nov 2025

10/10 Cemerlang

Leonardo

Sukakan: Kebersihan, kemudahan
Everything
Menginap 4 malam pada Nov 2025

6/10 Boleh diterima

Francine

Mengembara bersama kumpulan
Sukakan: Kebersihan, kemudahan, keadaan hartanah & kemudahan
The resort was great and our staff "Buttler", Luis was absolutely amazing in making our stay a pleasant one. Thank you Luis. The biggest dissapointment was that at booking this trip, it was not clear that there would be no transportation to/from the resort - which added cost to our trip that was not planned, and when you are in a foreign country, it is very uncomfortable and not always safe how you book transportation. We paid over $200us to get from the airport to the resort, then Luis suggested Uber and that was much more reasonable. Expedia should improve this service when booking a trip.
Menginap 7 malam pada Nov 2025

10/10 Cemerlang

Christian Gerd

Mengembara bersama pasangan
Sukakan: Kebersihan, kemudahan, keadaan hartanah & kemudahan
Menginap 14 malam pada Nov 2025

10/10 Cemerlang

Benita

Mengembara bersama keluarga, Mengembara bersama kumpulan
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Very clean and beautiful area. Everyone was very helpful. Jazmin at the cabanas and our Expedia Reps, Jose Luis Perez and David Albahari. at the resort were also. They were very responsive and helpful.
Menginap 5 malam pada Nov 2025

10/10 Cemerlang

Huie

Menginap 1 malam pada Nov 2025

10/10 Cemerlang

Bernardo

Sukakan: Kebersihan, kemudahan, keadaan hartanah & kemudahan
Me and my husband booked this hotel to attend a destination wedding. We stayed on the adult side with a swim out. Overall our experience was great however what took it over the top was our personal Expedia ambassadors David & Luis!!! When we arrived at the hotel we found out that booking through Expedia got us a few extra perks including our own personal Expedia ambassadors aka butler service. The resort itself was nice , food was good , beach was beautiful but these 2 gentlemen David & Luis were amazing . From booking dinner and spa reservations to co-ordination of pharmacy deliveries and a scooter assistive device for someone with our party they went above and beyond to make sure our every ask was answered. Ask for them ! Julio by the beach was another stand out for service ! Keep in mind if you have any trouble walking a distance this resort may be a bit big for You but motorized scooters are Available at a cost of $55 per day brought an outside company. Other than that Food A+ , Beach A+ Service A+++
Menginap 5 malam pada Nov 2025

10/10 Cemerlang

Juanito Pastor Dichoso

Mengembara bersama keluarga dan kanak-kanak, Mengembara bersama pasangan
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
The services provided by the Expedia Ambassadors David and Luis were excellent during the period of our stay at Planet Hollywood Cancun. They communicated with us about our plans daily and made sure our needs are being addressed. David and Luis made our stay more enjoyable and memorable. We were treated like stars.
Menginap 6 malam pada Nov 2025

8/10 Baik

Rebecca Anne

Mengembara bersama kumpulan
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan
The staff were very friendly and hard working. Two aspects that overshadowed the experience was the fact that guests went to the pools first thing in the morning to ‘claim’ seats. The policy of not reserving the chairs is not followed up on so it was impossible to get seats without requesting that staff remove towels from unused seats. Second, the property lacks adequate seating for group interaction. Before and after dinner, unless you go to see a show, there are very few places to sit and enjoy being outside. Other than those issues, we enjoyed ourselves.
Menginap 4 malam pada Nov 2025

8/10 Baik

Amy

Menginap 4 malam pada Nov 2025

8/10 Baik

Amanda

This is a very honest review. Just got home yesterday after a 6 night stay (a girls getaway) with two of my friends. Restaurants- 10/10 Tons of options at each restaurant that you are sure to find something you like…even the pickiest eaters too lol. Room Service- 8/10 Room Service was wonderful. Only issues were they screwed up our orders in some capacity a few times. 2nd morning we placed three separate breakfast orders and they just brought us three of one of the orders and then a couple other times they brought items we did not order so it was wasteful. Entertainment- 9/10 The entertainment was amazing. Only wish they had more of it. Pool- 9/10 If you get up at the crack of dawn (or before) to claim a chair then you will love it. If you don’t then there is no lounge chairs left as they get claimed super early. Beach Access- 10/10 The beach is stunning and there is tons of seating down there. Highly recommend heading down about 30 min before sunrise to take in the beauty. Hotel- 8/10 Hotel is nice but it needs some TLC in the rooms and hallways. We stayed on the adult side and the hallways were littered with garbage, dirty dishes and even dirty Q-tips one day. The halls need a good hose down which given that they are concrete and tile should be easy. Our room was okay but if you compare is to standards of hotels in Canada then it
Menginap 6 malam pada Nov 2025

6/10 Boleh diterima

Alana

Mengembara bersama keluarga, Mengembara bersama kumpulan
Sukakan: Kakitangan & perkhidmatan
Tidak sukakan: Keadaan hartanah & kemudahan
This resort is great for bigger groups, younger people and night life. I loved how many food options there were and the amount of entertainment. The taco truck at the adults only pool was our favourite place to eat the entire time we stayed. Always hot, fresh and tasted amazing. The rooms could use much up keep. Showers didn’t feel very clean, everything fabric always felt a bit damp didn’t matter if you had a dehumidifier brought to the room or not. So didn’t always make for the best sleep. Beds were very comfortable though. We travelled with a group of 9. It was extremely hard to get reservations with a bigger group so make sure you book all meals ( breakfast, lunch and dinner) well In advance. 3-4 days at least. If not they will get your group in at 9-9:30 and then you miss the nightly entertainment / shows! This was very frustrating for our group. Over all staff was extremely helpful, kind and always around to ask questions or lend a hand. We rented the pool side cabanas 2 days in a row. It was well Worth the money with the bigger group to have loungers our own pool and 24/7 service the entire day. The regular pool is ridiculous. There are signs saying no reserving loungers but it doesn’t stop anyone. People will get up at 6am just to go through a towel and flip flops down on the chairs and claim it as their own. I feel like the staff should do a better job enforcing these rules. The app they make you download is the most frustrating and useless thing about the place
Menginap 11 malam pada Nov 2025

10/10 Cemerlang

Vicki Lynn

Mengembara bersama pasangan
Sukakan: Kebersihan, kemudahan, keadaan hartanah & kemudahan
This was our first time staying at Planet Hollywood Cancun Adult Scene. We booked the Directors Suite and it was amazing and big!! The room was very clean upon our arrival and the staff kept it that way during our stay. Upon arrival, we met with our Planet Hollywood Expedia Rep, Jose, and he assisted us with all of our dinner reservations. He also offered to assist us with anything we needed during our stay. Jose proved 5 star treatment and assistance. Mauricicio also assited when Jose was not on property and he provided excellent service as well. The resort overall was beautiful and well maintained. The breakfast and lunch buffets were really good and our breakfast waiter Felipe provided amazing service!! We spent most of our time at the adult only pool. The Castaway Pool Bar was great and our bartender, Maurice, made amazing drinks!! All of the staff that we interacted with were very professional and provided top notch service!! The specialty restaurants that we visited were very good overall but sometimes the food was hit or miss. We will definitely stay at this resort in the future.
Menginap 7 malam pada Nov 2025

8/10 Baik

Athanasios

Mengembara bersama haiwan kesayangan
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
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Menginap 6 malam pada Nov 2025

10/10 Cemerlang

jondre

Sukakan: Kebersihan, kemudahan, keadaan hartanah & kemudahan
Service was nice, staff was friendly and helpful!
Menginap 3 malam pada Okt 2025

2/10 Teruk

Rasmatou

Tidak sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Staff was rude and not helpful
Menginap 1 malam pada Nov 2025

6/10 Boleh diterima

Nashiem

Sukakan: Keadaan hartanah & kemudahan
Our butler was friendly but not efficient , we waited for two hours for our room before we had to personally go to front desk and inquire about the hold up , we didn’t receive our complementary bottle until the day before our last day , there is no night life for adults only and the buffet was very basic and bland , the breakfast was the only time buffet was good , Mexican restaurant 0/10 but the hibachi and steakhouse was great!
Menginap 4 malam pada Nov 2025

8/10 Baik

David

Mengembara bersama pasangan
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan
Breakfast was great. We ate at the Shore. Tons of options and omelet station. Definitely recommend
Menginap 3 malam pada Nov 2025

10/10 Cemerlang

Madison Brooke

Mengembara bersama pasangan
Sukakan: Kebersihan, keadaan hartanah & kemudahan
The room was immaculate. Housekeeping did a great job daily! Food was wonderful. Drinks were amazing, and the beach was super pretty and clean. Resort staff was friendly and helpful. 10/10 across the board!
Menginap 6 malam pada Okt 2025

10/10 Cemerlang

Jabaaz

Mengembara bersama pasangan
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
A lot of people complain about the food but to me it was a solid 8/10 and the entire resort was beautiful and lovely. Enjoyed the service and amenities available. Luis was an amazing help to us during the entire stay.
Menginap 6 malam pada Okt 2025