Planet Hollywood Cancun, An Autograph Collection All-Inclusive Resort offers a complete vacation package. Guests appreciate the attentive staff while taking advantage of the swim-up bar, scheduling private massages right on the beach, or joining on-site yoga classes.
Reviews
7.87.8 out of 10
Good
Popular amenities
Free Wi-Fi
The current price is RM1,049
RM1,049
RM1,301 total
includes taxes & fees
20 May - 21 May
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Located in Costa Mujeres, Planet Hollywood Cancun by Royalton, An Autograph Collection All-Inclusive Resort is on a private beach. Ultramar Ferry Puerto Juárez and Isla Mujeres Ferry Terminal are worth checking out if an activity is on the agenda, while those in the mood for shopping can visit Cancun Mall and Puerto Cancun Marina Town Center. Travelling with kids? Consider West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park, or check out an event or a game at Beto Avila Baseball Stadium. Visit our Costa Mujeres travel guide
Carretera a Punta Sam SM6 MZA 2 Lot 7-8, Costa Mujeres, QROO, 23028
Getting around
Cancun, Quintana Roo (CUN-Cancun Intl.)
41 min drive
Restaurants
So Cal Gourmet Food Emporium
1 min walk
Grand Caribe
8 min walk
Kulinarium Riu Latino
3 min drive
The Shores Restaurant
1 min walk
Restaurante Grill
8 min walk
About this property
Planet Hollywood Cancun by Royalton, An Autograph Collection All-Inclusive Resort
Upscale all-inclusive property
At Planet Hollywood Cancun by Royalton, An Autograph Collection All-Inclusive Resort, you can look forward to a free breakfast buffet, a swim-up bar and a poolside bar. With amenities such as a private beach and beach massages, this property is the perfect place to soak up the sun. Indulge in a massage, a facial and a manicure/pedicure at the on-site spa. The on-site international cuisine restaurant, So Cal Gourmet Emporium, offers breakfast, lunch and dinner. Fitness classes and yoga classes are offered at the health club; Planet Hollywood Cancun by Royalton, An Autograph Collection All-Inclusive Resort also has a corner/local shop, a terrace and designer shops on-site. Stay connected with free in-room WiFi, and guests can find other amenities, such as a coffee shop/cafe and a garden.
You'll also enjoy the following perks during your stay:
4 outdoor pools and a children's pool, along with sunloungers, pool umbrellas and a swim-up bar
Smoke-free property, a 24-hour front desk and concierge services
Multilingual staff, beach umbrellas and a lift
Tour/ticket information, wedding services and coffee/tea in reception
Guest reviews speak highly of the helpful staff
Room features
All 648 rooms have comforts, such as 24-hour room service and premium bedding, in addition to thoughtful touches, such as laptop-compatible safes and laptop-friendly workspaces.
More conveniences in all rooms include:
Free infant beds and free extra beds
Rainfall showers, designer toiletries and hairdryers
Flat-screen TVs with premium channels
Wardrobes/cupboards, balconies and separate sitting areas
All-inclusive details
This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).
Awards and affiliations
Eco-certified property
This property participates in Travelife – a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
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Free buffet breakfast available daily 7:00 AM to 11:00 AM
A bar/lounge
A coffee shop/cafe
A poolside bar
A restaurant
A swim-up bar
Coffee and tea in common areas
Snack bar/deli
Restaurants on site
East Sushi & Teppanyaki
Gusto Italian Trattoria
La Cocina Mexican Cuisine
So Cal Gourmet Emporium
Sunset Strip Steakhouse
Things to do
4 outdoor pools
Children's pool
Designer stores
Fitness classes
Free children's club
Full-service spa
Health club
Pilates classes
Playground
Yoga classes
Family friendly
4 outdoor pools
Children's games
Children's pool
Free children's club
Free rollaway/extra bed
Grocery/convenience store
In-room cot
Playground
Snack bar/deli
Conveniences
24-hour front desk
Gift shop/newsstand
Grocery/convenience store
Guidebooks
Hair salon
Luggage storage
Guest services
Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Multilingual staff
Tour and ticket assistance
Turndown service
Wedding services
Business services
Business centre
Conference centre
Outdoors
Beach umbrellas
Garden
On a private beach
Pool loungers
Pool umbrellas
Terrace
Full-service spa
Deep-tissue massages
Facials
Hot stone massages
Manicures/pedicures
Prenatal massages
Sports massages
Swedish massages
Thai massages
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Lift
Wheelchair accessibility
Wheelchair accessible (may have limitations)
Wheelchair-accessible concierge desk
Wheelchair-accessible path of travel
Wheelchair-accessible registration desk
More
Built in 2019
Smoke-free property
Room amenities
Bedroom
Blackout drapes
Down comforter
Free cot
Free rollaway/extra bed
Premium bedding
Bathroom
Designer toiletries
Dressing gowns
Hair dryer
Rainfall showerhead
Shampoo
Shower
Slippers
Soap
Toilet paper
Towels provided
Entertainment
Flat-screen TV with premium cable channels
Food and drink
24-hour room service
Coffee/tea maker
Free bottled water
Minibar
More
Access via exterior corridors
Air conditioning
Ceiling fan
Desk
Iron/ironing board
Laptop workspace
Laptop-compatible safe
Phone
Separate sitting area
Policies
Check-in
Check-in start time: 3:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18
Check-out
Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk
Pets
Pets not allowed
Children and extra beds
Children are welcome
1 child, up to the age of 1, can stay for free if using existing beds when occupying the parent or guardian's room
Free rollaway/extra beds!
Free cots are available on request at the property
Payment types at the property
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
A tax is imposed by the city: MXN 35.193 per person, per night
We have included all charges provided to us by the property.
Optional extras
Late check-out is available for a fee (subject to availability)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Property Registration Number 003-007-003963/2025
We should mention
Pool access available from 7:00 AM to 8:00 PM
Only registered guests are allowed in the guestrooms
Property is also known as
Planet Hollywood Beach Resort Cancun - All Inclusive Hotel
Planet Hollywood Beach Resort Cancun
Planet Hollywood Beach Resort Cancun All Inclusive
Frequently asked questions
Does Planet Hollywood Cancun by Royalton, An Autograph Collection All-Inclusive Resort have a pool?
Yes, this property has 4 outdoor pools and a children's pool. Pool access is from 7:00 AM to 8:00 PM.
How much does it cost to stay at Planet Hollywood Cancun by Royalton, An Autograph Collection All-Inclusive Resort?
As of 26 Apr 2026, prices found for a 1-night stay for 2 adults at Planet Hollywood Cancun by Royalton, An Autograph Collection All-Inclusive Resort on 20 May 2026 start from RM1,049, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Is Planet Hollywood Cancun by Royalton, An Autograph Collection All-Inclusive Resort pet-friendly?
No, pets are not allowed at this property.
How much is parking at Planet Hollywood Cancun by Royalton, An Autograph Collection All-Inclusive Resort?
Planet Hollywood Cancun by Royalton, An Autograph Collection All-Inclusive Resort doesn't offer parking.
What time is check-in at Planet Hollywood Cancun by Royalton, An Autograph Collection All-Inclusive Resort?
Check-in start time: 3:00 PM; check-in end time: midnight. Late check-in is available during limited hours.
What time is check-out at Planet Hollywood Cancun by Royalton, An Autograph Collection All-Inclusive Resort?
Checkout is at noon. Late checkout is available for a fee (subject to availability).
Are there all-inclusive benefits at Planet Hollywood Cancun by Royalton, An Autograph Collection All-Inclusive Resort?
Yes, the property is all-inclusive.
Where is Planet Hollywood Cancun by Royalton, An Autograph Collection All-Inclusive Resort located?
This Costa Mujeres property is on the beach, 2.8 mi (4.5 km) from Playa Mujeres Golf Club, and within 6 mi (10 km) of Mujeres Beach and Punta Sam Beach. Ultramar Ferry Puerto Juárez and El Niño Beach are also within 9 miles (15 km).
Can I cancel my reservation for free and receive a full refund?
Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.
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Reviews
Planet Hollywood Cancun by Royalton, An Autograph Collection All-Inclusive Resort Reviews
7.8
Good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
My stay at planet hollywood was amazing. Thank you so much to all the staff. The two concierges David & Dana were truly amazing in catering to us. They booked all our reservations, made sure we were comfortable & taken care of all the time. The front desk staff were so kind as well, they had upgraded us to Star class free of cost. The rooms were gorgeous, best room I had stayed at in cancun. The restaurants were very tasty. I would definitely be returning! Thank you again.
Would def stay here again. Great staff/service, clean pools and rooms. Booking through Expedia gets you a private concierge that helps book dinner reservations and whatever else you need. Need more chairs and umbrellas by the pools.
We had a wonderful time here in March '26! The staff were all very friendly and helpful. We especially appreciated the exceptional service from the Expedia reps, Dana and David. They checked in with us every day to make sure we had everything we needed!
They stay was amazing the staff super friendly and commanding Dana and David was super helpful, nice, friendly, and fast with everything we ask for they made our stay comfortable and easy.
Star Class breakfast and lunch through were outstanding, as were the pizzas and taco truck on the adult side. Dinners were average except for the Italian restaurant which was very good. Avoid family style service. The butlers/concierge service was hugely helpful in making reservations. Could not have done it without them.
I had the absolute pleasure of joining my family for a stay at Planet Hollywood Cancun, and I can honestly say it exceeded all my expectations. From the moment we arrived, everything felt easy, welcoming, and thoughtfully done.
The resort has such a fun, lively atmosphere, with movie-themed touches everywhere you look. I’m not usually one to “geek out,” but I have to admit, I found myself smiling at all the memorabilia and little details—it really adds something special to the experience.
What made the trip truly memorable, though, was the time spent together. There was something for everyone, and it made it so easy to relax, enjoy great meals, and just be present with family. The staff were warm and attentive, and the entire place felt clean, safe, and well-run.
All in all, a fantastic vacation. I came home happy, a little sun-kissed, and very grateful for the memories we made together.
Dana and David from Expedia were amazing. They were so responsive and they checked on us every day during our stay. They were so helpful! They booked all our dinner reservations and they helped secure late checkout for us at no extra cost. We will definitely be going here again!
Wonderful staff, very clean resort. Beach is well maintained and beautiful. Food was great and lots of great drink options. There is difficulty booking on the resort app but if you have Expedia concierge they will do the hard work for you. It was a great trip!
The whole family had an amazing time. Our Expedia reps at the hotel made a WhatsApp chat which was extremely convenient. They made dinner reservations for us with the ease of sending a text message and when we had no hot water in our room it was fixed within 30min of letting them know.
Excellent property, maintained good hygiene, close to ocean, lots of activity for all ages( dancing, beach volleyball, daily shows, games), delicious food and excellent hospitality by Expedia staff (Dana and David). Both helped us a lot everyday, ensuring we are doing good, provide excellent support during our stay. Thank you so much.
Vishal Ashvinkumar
Stayed 7 nights in Feb 2026
Verified
10/10 Excellent
Melvin
17 Feb 2026
Liked: Amenities
Disliked: Cleanliness
The service was great. Room could have been cleaner. Amenities was awesome. Loved the swim out. The beach was amazing.
Melvin
Stayed 7 nights in Feb 2026
Verified
8/10 Good
Zackary
4 Feb 2026
Liked: Cleanliness
Clean, staff was awesome, but did seem understaffed.
Very clean rooms. Staff was amazing. Dana and David were very attentive and friendly taking care of our needs. Food was delicious.
Angelica
Stayed 4 nights in Jan 2026
Verified
10/10 Excellent
Amy Lee
16 Jan 2026
Liked: Amenities
Check in was smooth and easy, the room was very nice, staff were so nice. David our expedia ambassador was so helpful and made sure everything was perfect and so special for our stay.
I had a wonderful stay and wanted to give a special thank you to Dan and David. They were incredibly helpful and always responded quickly whenever I needed anything. They never hesitated to assist and consistently checked in to make sure I was comfortable and had everything I needed.
What meant the most was how they helped make my son’s birthday special during our stay. Their kindness and attentiveness truly made the experience memorable for us. I really appreciate the excellent service and would highly recommend staying here.