Ocean Allure Costa Mujeres - Adults Only - All Inclusive

Hartanah 5.0 bintang
Hartanah menghadap ke pantai untuk dewasa sahaja dengan 5 kolam renang terbuka

Pilih tarikh untuk melihat harga

Ulasan

8.8 daripada 10
Cemerlang

Kemudahan popular

  • Kolam renang
  • Termasuk sarapan
  • Merangkumi semua
  • Spa
  • Termasuk parkir
  • Wi-Fi percuma
Harga semasa ialah RM1,847
RM2,235 jumlah
termasuk cukai & fi
26 Jan - 27 Jan

Pilihan bilik

Penapis yang tersedia untuk bilik
Menunjukkan 8 daripada 8 bilik

Junior Suite, Garden View

9.8 daripada 10
Luar biasa
(6 ulasan)

Sorotan

Penyaman udara
Item bar mini percuma
Langsir/tirai gelap terus
Kipas siling
Bilik tidur berasingan
Jubah mandi
Bilik mandi persendirian
Pengering rambut
  • 53 meter persegi
  • 1 bilik tidur
  • Boleh menampung 4
  • 1 Katil Raja (King) dan 1 Katil Sofa Kelamin ATAU 2 Katil Bujang (Single) dan 1 Katil Sofa Kelamin

Junior Suite, Pool View

Sorotan

Penyaman udara
Item bar mini percuma
Langsir/tirai gelap terus
Kipas siling
Bilik tidur berasingan
Jubah mandi
Bilik mandi persendirian
Pengering rambut
  • 53 meter persegi
  • 1 bilik tidur
  • Boleh menampung 4
  • 1 Katil Raja (King) dan 1 Katil Sofa Kelamin ATAU 2 Katil Bujang (Single) dan 1 Katil Sofa Kelamin

Junior Suite, Sea View

Sorotan

Penyaman udara
Item bar mini percuma
Langsir/tirai gelap terus
Kipas siling
Bilik tidur berasingan
Jubah mandi
Bilik mandi persendirian
Pengering rambut
  • 53 meter persegi
  • 1 bilik tidur
  • Pemandangan laut
  • Boleh menampung 4
  • 1 Katil Raja (King) dan 1 Katil Sofa Kelamin ATAU 2 Katil Bujang (Single) dan 1 Katil Sofa Kelamin

Swim Up Junior Suite

Sorotan

Penyaman udara
Item bar mini percuma
Langsir/tirai gelap terus
Kipas siling
Bilik tidur berasingan
Jubah mandi
Bilik mandi persendirian
Pengering rambut
  • 53 meter persegi
  • 1 bilik tidur
  • Boleh menampung 4
  • 1 Katil Raja (King) dan 1 Katil Sofa Kelamin ATAU 2 Katil Bujang (Single) dan 1 Katil Sofa Kelamin

Privilege Junior Suite

10.0 daripada 10
Luar biasa
(1 ulasan)

Sorotan

Penyaman udara
Akses ke ruang istirahat kelab
Item bar mini percuma
Menu bantal
Peralatan tempat tidur premium
Bilik tidur berasingan
Kipas siling
Langsir/tirai gelap terus
  • 60 meter persegi
  • 1 bilik tidur
  • Boleh menampung 4
  • 1 Katil Raja (King) dan 1 Katil Sofa Kelamin ATAU 2 Katil Bujang (Single) dan 1 Katil Sofa Kelamin

Privilege Junior Suite Sea View

Sorotan

Penyaman udara
Akses ke ruang istirahat kelab
Item bar mini percuma
Menu bantal
Peralatan tempat tidur premium
Bilik tidur berasingan
Kipas siling
Langsir/tirai gelap terus
  • 60 meter persegi
  • 1 bilik tidur
  • Pemandangan laut
  • Boleh menampung 4
  • 1 Katil Raja (King) dan 1 Katil Sofa Kelamin ATAU 2 Katil Bujang (Single) dan 1 Katil Sofa Kelamin

Privilege Swim Up Junior

8.0 daripada 10
Sangat baik
(1 ulasan)

Sorotan

Penyaman udara
Akses ke ruang istirahat kelab
Item bar mini percuma
Menu bantal
Peralatan tempat tidur premium
Kipas siling
Langsir/tirai gelap terus
Jubah mandi
  • 60 meter persegi
  • Boleh menampung 4
  • 1 Katil Raja (King) dan 1 Katil Sofa Kelamin ATAU 2 Katil Bujang (Single) dan 1 Katil Sofa Kelamin

Privilege Master Suite Ocean Front

10.0 daripada 10
Luar biasa
(1 ulasan)

Sorotan

Ruang makan berasingan
Penyaman udara
Akses ke ruang istirahat kelab
Item bar mini percuma
Menu bantal
Peralatan tempat tidur premium
Bilik tidur berasingan
Kipas siling
  • 108 meter persegi
  • 1 bilik tidur
  • Pemandangan laut
  • Boleh menampung 4
  • 1 Katil Raja (King) dan 1 Katil Sofa Kelamin
Mod logo
Log masuk untuk melihat diskaun dan faedah yang layak. Lebih banyak ganjaran untuk lebih banyak pengembaraan!

Tentang kawasan sekitar

Peta
SM 006, MZA 002, LT 001, PLAYA CONDOMINIO MAESTRO COSTA, Costa Mujeres, QROO, 77400

Tempat berdekatan

  • Kelab Golf Playa Mujeres - 7 min memandu - 6.4 km
  • Pantai Mujeres - 10 min memandu - 7.8 km
  • Terminal Feri Punta Sam - 12 min memandu - 10.2 km
  • Pantai Punta Sam - 12 min memandu - 10.2 km
  • Tapak Arkeologi El Meco - 15 min memandu - 13.1 km

Bergerak

  • Cancun, Quintana Roo (CUN-Lapangan Terbang Antarabangsa Cancun) - 50 minit memandu

Restoran

  • ‪So Cal Gourmet Food Emporium - ‬15 min berjalan kaki
  • ‪Grand Caribe - ‬19 min berjalan kaki
  • ‪Kulinarium Riu Latino - ‬4 min memandu
  • ‪Velvet - ‬4 min memandu
  • ‪The Shores Restaurant - ‬15 min berjalan kaki

Tentang hartanah ini

Ocean Allure Costa Mujeres - Adults Only - All Inclusive

Mewah bagi hartanah merangkumi semua
Manfaatkan sarapan bufet percuma, lorong boling dan 2 bar kolam di Ocean Allure Costa Mujeres - Adults Only - All Inclusive. Manjakan diri anda dengan urut atau perkhidmatan spa lain. Nikmatilah hidangan di mana-mana 8 tapak restoran. Kelas aerobik dan kelas Pilates ditawarkan di gimnasium; Ocean Allure Costa Mujeres - Adults Only - All Inclusive juga memiliki teres, kedai barang berjenama di tapak hartanah dan kedai kopi/kafe. Kekal terhubung menggunakan Wi-Fi percuma dalam bilik dengan kelajuan 50+ Mbps dan tetamu boleh mencari kemudahan lain seperti taman dan salun rambut.
Manfaat tambahan termasuk:
  • 5 kolam renang terbuka bersama dengan sungai mengalir malas (lazy river), kabana dan payung pantai/kolam
  • Percuma letak kenderaan valet
  • Sajian kopi/teh di ruang bersama, perkhidmatan ATM/perbankan dan permainan
  • Bilik mesyuarat, perkhidmatan rencam dan peti simpan selamat di meja/kaunter hadapan
Ciri-ciri bilik
Semua 599 bilik menawarkan keselesaan seperti ruang kerja komputer riba dan penyaman udara, sebagai tambahan kepada sentuhan bermakna seperti item bar mini percuma dan jubah mandi.
Lagi kemudahan termasuk:
  • Berbilang bilik mandi dengan tab mandi atau pancuran dan pengering rambut
  • Almari pakaian, kipas siling dan setiap hari

Butiran merangkumi semua

Hartanah ini merangkumi semua. Makanan dan minuman di tapak hartanah termasuk dalam harga bilik (sekatan tertentu mungkin dikenakan).

Gratuiti dan cukai

Termasuk gratuiti dan gratuiti tambahan atas budi bicara tetamu diterima.

Makanan dan minuman

Semua makanan bufet dan à la carte dan snek disertakan

Aktiviti darat

Kemudahan kecergasan

Pelajaran/kelas/permainan

Aerobik

Hartanah serupa

Kemudahan hartanah

Internet

  • Tersedia di semua bilik: Wi-fi percuma
  • Kelajuan Wi-fi dalam bilik: 50+ Mbps
  • Tersedia di sesetengah kawasan awam: Wi-fi percuma

Tempat letak kenderaan dan pengangkutan

  • Tempat letak kenderaan valet percuma di tapak hartanah
  • Letak kenderaan valet di tapak adalah terhad

Makanan dan minuman

  • Sarapan bufet percuma tersedia setiap hari 7:00 hingga 11:00
  • 1 kedai kopi/kafe
  • 10 bar/ruang istirahat
  • 2 bar tepi kolam
  • 8 restoran
  • Kopi dan teh di kawasan umum

Restoran di tapak hartanah

  • Corales Buffet
  • La Locanda
  • Margarita
  • Sakura Teppanyaki
  • Steak House

Aktiviti menarik

  • 5 kolam renang terbuka
  • Gimnasium
  • Hiburan malam
  • Kedai barangan berjenama
  • Kelas kecergasan
  • Kelas pilates
  • Lorong boling
  • Permainan
  • Piano
  • Sungai mengalir malas (lazy river)

Kemudahan

  • ATM
  • Kedai hadiah/gerai surat khabar
  • Meja/kaunter hadapan 24 jam
  • Peti besi di meja/kaunter hadapan
  • Salun rambut
  • Tempat simpanan bagasi

Perkhidmatan tetamu

  • Bantuan lawatan dan tiket
  • Kakitangan berbilang bahasa
  • Pakej lamaran/romantik
  • Pengemasan (harian)
  • Perkhidmatan cucian kering/dobi
  • Perkhidmatan rencam
  • Pertukaran cadar (atas permintaan)
  • Pertukaran tuala atas permintaan

Perkhidmatan perniagaan

  • Bilik mesyuarat
  • Pusat persidangan

Kawasan luar

  • Di pantai
  • Kabana kolam (surcaj)
  • Kawasan hiburan terbuka
  • Payung kolam
  • Taman
  • Teres

Spa

  • Perkhidmatan spa
  • Urutan

Kebolehcapaian

  • Jika anda mempunyai permintaan untuk keperluan kebolehcapaian tertentu, sila hubungi hartanah menggunakan maklumat pada pengesahan tempahan yang diterima selepas membuat tempahan.
  • Boleh diakses kerusi roda
  • Laluan ke lif mudah diakses kerusi roda
  • Laluan ke pintu masuk yang diterangi dengan baik
  • Lif
  • Meja khidmat rencam mudah diakses kerusi roda
  • Mudah diakses kerusi roda (mungkin mempunyai batasan)
  • Tanjakan pintu masuk depan

Lain-lain

  • Dibina pada 2024
  • Kawasan merokok yang dikhaskan

Kemudahan bilik

Bilik tidur

  • Cadar disediakan
  • Langsir gelap terus

Bilik mandi

  • Bilik mandi persendirian
  • Jubah mandi
  • Kertas tandas
  • Pengering rambut
  • Sabun
  • Selipar
  • Syampu
  • Tab mandi atau pancuran mandi
  • Tuala disediakan

Makanan dan minuman

  • Air botol percuma
  • Bar mini berisi percuma
  • Perkhidmatan bilik terhad

Lain-lain

  • Akses melalui koridor luar
  • Kipas siling
  • Meja
  • Panggilan tempatan percuma
  • Penyaman udara (kawalan suhu)
  • Penyesuai elektrik
  • Peti besi
  • Ruang kerja komputer riba
  • Telefon

Dasar

Daftar masuk

Masa mula daftar masuk: 15:00; Masa tamat daftar masuk: 23:00
Umur minimum daftar masuk - 18

Daftar keluar

Daftar keluar sebelum 12:00 tengah hari

Arahan daftar masuk khas

Kakitangan meja hadapan akan menyambut tetamu ketika ketibaan di hartanah
Hartanah ini tidak menawarkan daftar masuk selepas waktu operasi
Maklumat yang disediakan oleh pihak hartanah mungkin diterjemahkan menggunakan alat terjemahan automatik

Kaedah akses

Kaunter hadapan dengan kakitangan

Haiwan peliharaan

Haiwan kesayangan dan haiwan perkhidmatan tidak dibenarkan

Kanak-kanak dan katil tambahan

Kanak-kanak berumur 18 dan ke bawah tidak dbenarkan berada di hartanah untuk dewasa sahaja ini; semua tetamu yang berumur lebih daripada 18 adalah dialu-alukan

Jenis bayaran hartanah

Maklumat penting

Untuk makluman anda

Bayaran tetamu tambahan mungkin dikenakan dan berbeza mengikut dasar hartanah
Pengenalan bergambar keluaran kerajaan dan kad kredit, kad debit atau deposit tunai mungkin diperlukan semasa daftar masuk untuk bayaran sampingan
Permintaan khas adalah tertakluk kepada ketersediaan semasa daftar masuk dan boleh dikenakan bayaran tambahan; permintaan khas tidak dapat dijamin
Hartanah ini menerima kad kredit dan wang tunai
Hartanah ini mempunyai ruang luar, seperti balkoni, laman dalam, teres, yang mungkin tidak sesuai untuk kanak-kanak; jika anda mempunyai kebimbangan, kami mengesyorkan agar anda menghubungi hartanah sebelum ketibaan anda untuk mengesahkan jika pihak hartanah dapat menempatkan anda di bilik yang sesuai

Perkara yang kami harus menyebut

Tempahan diperlukan untuk rawatan spa; tempahan boleh dibuat dengan menghubungi hartanah sebelum ketibaan, menggunakan maklumat hubungan pada pengesahan tempahan
Tetamu di bawah umur 18 tahun tidak dibenarkan di hartanah orang dewasa sahaja ini
Haiwan kesayangan dan haiwan perkhidmatan tidak dibenarkan di hartanah ini

Hartanah juga dikenali sebagai

Ocean Costa Mujeres
Ocean Azure Costa Mujeres All Inclusive

Soalan lazim

Adakah Ocean Allure Costa Mujeres - Adults Only - All Inclusive mempunyai kolam?

Ya, hartanah ini mempunyai 5 kolam renang terbuka.

Berapa kos yang diperlukan untuk menginap di Ocean Allure Costa Mujeres - Adults Only - All Inclusive?

Setakat 13 Jan 2026, harga yang ditemui untuk penginapan 1 malam bagi 2 dewasa di Ocean Allure Costa Mujeres - Adults Only - All Inclusive pada 26 Jan 2026 bermula serendah RM 1,846.93, tidak termasuk cukai dan fi. Harga ini berdasarkan harga satu malam paling rendah yang ditemui dalam 24 jam yang lalu untuk penginapan dalam masa 30 hari akan datang. Harga tertakluk kepada perubahan. Pilih tarikh anda untuk melihat harga yang lebih tepat.

Adakah Ocean Allure Costa Mujeres - Adults Only - All Inclusive mesra haiwan kesayangan?

Tidak, haiwan kesayangan tidak dibenarkan di hartanah.

Berapakah fi parkir di Ocean Allure Costa Mujeres - Adults Only - All Inclusive?

Letak kenderaan valet adalah percuma di hartanah ini.

Apakah masa daftar masuk di Ocean Allure Costa Mujeres - Adults Only - All Inclusive?

Masa mula daftar masuk: 15:00; Masa tamat daftar masuk: 23:00. Daftar masuk selepas waktu operasi tidak tersedia.

Apakah masa daftar keluar di Ocean Allure Costa Mujeres - Adults Only - All Inclusive?

Daftar keluar adalah jam 12:00 tengah hari.

Adakah manfaat merangkumi semua tersedia di Ocean Allure Costa Mujeres - Adults Only - All Inclusive?

Ya, hartanah ini merangkumi semua. Aktiviti termasuk kelas aerobik.

Di manakah terletaknya Ocean Allure Costa Mujeres - Adults Only - All Inclusive?

Terletak sesuai di pantai, hartanah Costa Mujeres ini dalam jarak 6 bt (10 km) dari Kelab Golf Playa Mujeres, Pantai Mujeres dan Pantai Punta Sam. Feri Ultramar Puerto Juárez dan Pantai El Niño juga dalam jarak 9 bt (15 km).

Ulasan

Ocean Allure Costa Mujeres - Adults Only - All Inclusive Ulasan

8.8

Cemerlang

9.6

Kebersihan

9.0

Kemudahan

9.6

Kakitangan & perkhidmatan

9.4

Mesra alam

9.0

Keadaan hartanah & kemudahan
Penilaian 10 - Cemerlang. 43 daripada 70 ulasan
Penilaian 8 - Baik. 13 daripada 70 ulasan
Penilaian 6 - Boleh diterima. 9 daripada 70 ulasan
Penilaian 4 - Lemah. 4 daripada 70 ulasan
Penilaian 2 - Teruk. 1 daripada 70 ulasan

Ulasan

8/10 Baik

William Gordon

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan
This would have been a 5 star except for a few issues. 1. our room AC did not work properly. The thermostat did not change the temperature at all. First night it was ice cold, probably around 15-16 C. We needed extra blankets to keep warm. The front desk sent someone as soon as we complained the next day, but they fixed it by keeping the room at a constant 24-25C. Still the thermostat didn't work. The next day they sent someone to fix it (at our request). He did something and said to wait 20 minutes and it should have changed the temp to a comfortable 21-22C. Nope. Next day we went to front desk and explained the thermostat still didn't work. They would not do anything else about it. Their solution was to offer us an extended checkout time to 2:30. While this was appreciated it didn't solve the problem. The next day we had water dripping from the ceiling in the bathroom on to the floor. Management asked us to move to a new room, which we did. Bingo, the Thermostat worked in this room. 2. Entertainment was mediocre in my opinion. 3. Gym equipment was just OK, a brand I had never heard of. The weight machines were good. The exercise bike not very smooth but not terrible. The good: 1. nice big clean pools 2. great food 3. very attentive staff 4.All kinds of places to sit in shaded areas around the pools and on the beach. 5. beach had very nice sand and they had a life guard. They get very little seaweed. It was windy every day so the waves were a little rough to enjoy a swim.
Menginap 7 malam pada Jan 2026

8/10 Baik

Farida

Mengembara bersama keluarga
Sukakan: Kebersihan, kemudahan, keadaan hartanah & kemudahan
clean room, amenities and staff!
Menginap 5 malam pada Jan 2026

8/10 Baik

John

Mengembara bersama pasangan
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
We were there Jan 2-9 and they just opened Dec. 3,2025. It was a soft opening so they were still trying to understand what if any improvements needed to be done. Rooms are large, property decor is beautiful and plenty of food selection at the many restaurants. Minor issues with A/C unit but not a major problem. Highly recommend staying at the resort. Upgrade to the Privilege suite which has a butler, private pool and beach and their own restaurant.
Menginap 7 malam pada Jan 2026

6/10 Boleh diterima

Sanne

Mengembara bersama pasangan
Sukakan: Kebersihan, kakitangan & perkhidmatan
Tidak sukakan: Keadaan hartanah & kemudahan
We had a mixed experience at Ocean Allure. The rooms are clean, spacious, and very comfortable. If you are lucky enough to have a room with a beach view, it is absolutely worth it. The beach itself is wonderful. Plenty of loungers, relaxed atmosphere, and very well maintained. Breakfast is good with enough variety to start the day well. The coffee at Mike’s is outstanding, truly one of the highlights of our stay. Unfortunately, the dinner experience is extremely disappointing. There are not enough dining options, the quality of the food is poor, and the organization is chaotic. Reserving a table is unnecessarily difficult and frustrating. This is not what you expect from a resort at this level. The dinner concept really needs to change, because in its current state it seriously affects the overall experience. This should not be happening at a hotel like this.
Menginap 7 malam pada Dis 2025

10/10 Cemerlang

Amrinder Singh

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan
It’s very clean resort . The food and drinks are excellent . We have been coming to Mexico for the last 23 years this is one of the best resort . Thanks to Hector he is very friendly guy . Will come back again
Menginap 4 malam pada Jan 2026

10/10 Cemerlang

Shasta

Mengembara bersama pasangan
Sukakan: Kebersihan, kemudahan, keadaan hartanah & kemudahan
This place was just what we needed. We came here for some rest and relaxation and that is exactly what we got. If you are looking for a party resort, this place is not for you! It’s still very new and not everything is complete or worked out. We expected a few hiccups and they didn’t bother us. The rooms: We got a privilege ocean view room. It was worth the extra $$. It was ridiculously spacious with tons of closet space, living area, 2 full bathrooms, and an amazing view. The bed was amazing. Firm but very comfortable. I did not like the pillows. They flattened quickly. Let me just say their air conditioner was set on Artic. Thankfully you can adjust it. The staff: Most of the staff was very friendly, attentive, responsive, and went that extra mile to make sure you felt taken care of. I want to send a shout out to our butler, Andres. He took care of all our dinner reservations and other scheduling needs. Little touches like drinks and sweets sent to the room was lovely. Isua, Emilio, Leticia were fantastic in the privilege pool. Some of the wait staff took a long time getting drinks and stuff (25+ minutes) but we knew with them, it was done! The started realizing we would come at a certain time and already had towels and chairs waiting on us! Daniel at Sakura- not only is this probably our favorite restaurant, but Daniel was absolutely the best waiter we had. This man has waiting down to a fine art! He was just that good! Henry- at the Piano Bar made the best drinks I had
Menginap 5 malam pada Jan 2026

10/10 Cemerlang

Timothy

Mengembara bersama pasangan
Sukakan: Kemudahan
The best staff,
Menginap 14 malam pada Dis 2025

10/10 Cemerlang

Braydn

Mengembara bersama kumpulan
Sukakan: Kebersihan, kemudahan, keadaan hartanah & kemudahan
What stood out the most was the staff, Antonio, Janet, Hector, and Maria!! They were all outstanding were their service and interactions! Always in a good mood and wanting to be helpful or have fun! On top of the staff the food/drinks were very good! Privilege restaurant was my favorite! The rooms were Always clean and restocked! Games and activities were fun and very involved! Overall great vacation stay!
Menginap 7 malam pada Dis 2025

4/10 Lemah

Ericka

Sukakan: Kebersihan
.
Menginap 4 malam pada Dis 2025

10/10 Cemerlang

William

Sukakan: Kebersihan, kemudahan, keadaan hartanah & kemudahan
Everything was excellent! Very beautiful beaches. Friendly staff, great food, couldn’t have been a better trip
Menginap 3 malam pada Dis 2025

10/10 Cemerlang

Ana Veronica

Mengembara bersama keluarga
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Everything about this resort was amazing. Food and drinks was amazing. Even went to a silent party and the bar and it was so much fun. As a upcoming resort i definitely recommend coming here
Menginap 3 malam pada Jan 2026

8/10 Baik

Steve

Our stay at Ocean Allure. Was great! Resort was very clean and wasn’t over populated due being a very new resort also making it a laid back vacation. Staff were very pleasant. I would like to give a big thanks to Alessa! She helped me make reservations for my wedding anniversary, get flowers, and decorated our room to surprise my wife! Thanks for all your help Alessa!
Menginap 1 malam pada Dis 2025

10/10 Cemerlang

Risa

Mengembara bersama pasangan
Sukakan: Kebersihan, kemudahan, keadaan hartanah & kemudahan
We had a great stay during the week between Christmas and New Years. Every staff member we met was amazing, courteous and friendly. The room was lovely and spacious with plenty of storage. The pools and beach were perfect. One tip - upgrading to Privilege status is worth it. It is very hard to get a dinner reservation if you are not Privilege, where the butlers make the reservation for you! If you are looking to relax and unwind you will be happy at Ocean Allure!
Menginap 5 malam pada Dis 2025

6/10 Boleh diterima

Rocío del Carmen

La habitación muy bonita , el hotel bonito El servicio más o menos . Quizá xq está recién inaugurado , algunos meseros y otras personas de la recepción no muy amables
Menginap 4 malam pada Dis 2025

6/10 Boleh diterima

Sasa

Mengembara bersama keluarga
Sukakan: Kebersihan, keadaan hartanah & kemudahan
Originally we booked 3 rooms for 5 people. Few days after making the reservation we wanted to add one more person to the third room. Called, emailed tried to reach out, unfortunately unsuccessful. Expedia was not able to help me, since the only way Expedia agent was able to do it, it was to cancel the third room and rebook it. Unfortunately there was no guarantee that there will be a room available. Therefore advised by Expedia agent to book the flight separately for 6th person and add all inclusive package at the arrival. Since we had a room already it shouldn’t been a challenge. I even went step further and reached out to H10 hotels corporate reservation. They also couldn’t help me since Ocean Allure is a new property and they have not received a training to do so. As per agent on the phone. Since none of my emails not messages ever got returned we decided to add all inclusive package at the property. What a pleasant surprise that was. We got charged $1500 for 5 nights only for the all inclusive package. As mentioned we already had a room booked with one person and purchased the fare separately. That was way too high of a charge for all inclusive only. It wasn’t all. It has been a challenge to make a reservation as a group of 6, since only way to make dining reservations was separately for each room. They also couldn’t make a change to the reservation to show 2 guests on the third room. You would think it shouldn’t be a problem after paying $1500 in addition….
Menginap 5 malam pada Jan 2026

10/10 Cemerlang

Katarzyna Sandra

Mengembara bersama pasangan
Sukakan: Kebersihan, kemudahan, keadaan hartanah & kemudahan
Resort is beautiful! Food was really good, good selection at breakfast buffet, dinner restaurants were excellent. The coffee shop had the best coffee I have ever had at an all inclusive. I would pay money for the mikes latte. Lots of seating at pools and lazy river. Less seating at the beach. Staff is very kind and worked so hard! (Make sure you are tipping them!) Highly recommend this resort!
Menginap 4 malam pada Dis 2025

10/10 Cemerlang

Hugo Antonio

Sukakan: Kebersihan, keadaan hartanah & kemudahan
I had an awesome experience staying at Ocean Allure Cancun. The hotel is modern, clean, and in a great location with easy access to the beach and nearby attractions. The rooms were spacious, comfortable, and well-maintained, with great views and everything I needed for a relaxing stay. The staff really stood out—Tony, Hector, Janet, Maria and Ale very friendly, professional, and always willing to help with recommendations or anything we needed. The atmosphere was laid-back but still fun, making it perfect whether you’re looking to relax or explore Cancun’s nightlife.
Menginap 7 malam pada Dis 2025

10/10 Cemerlang

Tara

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan
For a brand new resort the staff were fantastic and all of the amenities were in working order. The pools were very clean (albeit a bit cold) and the meals available were lovely. Wouldn't hesitate to recommend this resort to a friend.
Menginap 7 malam pada Dis 2025

10/10 Cemerlang

Eddie

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Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
We stayed here for 5 days & it was an incredible experience. The staff was absolutely the best each of us have ever experienced! They really go above and beyond at every twist and turn to make you feel welcomed. The food is outstanding with plenty of options. There is a very good breakfast & lunch buffet here if you are looking for that option. They also have PLENTY of stand alone restaurants with a la carte and full menu options as well. Plenty of pools with more than enough spacing and servers who are constantly available to serve you drinks. The beach is stunning as well! Rooms are clean & ours (Privilege Junior Swim Up) contained a waterfall shower, fridge with drinks (both alcoholic & non), plenty of closet space, safe, steamer for clothes, dual sinks & a beautiful swim up right outside. This just opened Dec 3rd so there are a few MINOR things they could improve upon such as slightly warmer pool water. We noticed not many people were utilizing the pool due to its extremely cold temperatures. The 2nd would be more consistent music by the pools. We found ourselves having to pool hop a bit to find where the music was playing. Lastly, there are day beds available at the beach for privilege customers...you HAVE to arrive there by 6am at the latest as it is first come first served. I would like to see them add more of those as a convenience for others who pay max price as well. Again these are minor improvements but overall 10/10 place and would HIGHLY recommend to anyone.
Menginap 4 malam pada Jan 2026

8/10 Baik

Eigrdas

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Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
We recently stayed at this resort and overall had a pleasant experience. The property is very clean, quiet, and not crowded, which made it easy to relax. The beach itself is beautiful and well maintained. However, there are not nearly enough lounge chairs. If you arrive around 10 a.m., you’ll likely spend a good amount of time walking back and forth trying to find one. I understand the resort just opened on December 1st, but if you know how many rooms are booked, it seems reasonable to provide enough basic essentials for your guests. The Italian restaurant was clearly understaffed — it took about 20 minutes just to get water, and the fish we ordered was dry. This was disappointing, especially since it’s the only restaurant that requires reservations. The other restaurants were decent and more consistent. Our room was clean when we arrived, except for the shower floor, which we had to rinse ourselves. After the first night, we used the door hanger to skip housekeeping, but once we removed it the next day, no one came to clean — not that day, nor the next, until late at night. The spa was another letdown. A 60‑minute massage was $169, which would be fine if the spa felt special, but the space was very plain and lacked any warmth or coziness. I wouldn’t return to the spa based on this experience. On a positive note, booking a trip to Xcaret Park through the resort was very easy, everything went smoothly, and we enjoyed it a lot. Despite the issues, the resort is new, clean,
Menginap 5 malam pada Dis 2025

8/10 Baik

Janvil

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Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
High potential, but currently in a "soft-opening" transition. Pros: Beautiful tropical design, amazing beach, decent food options, plenty of entertainment, and incredibly kind staff. Cons: Visible construction flaws (paint/tiles) and very cold pool water (we believe the water temperature should be comfortable enough not to be shivering). Great for adults, but wait a few months if you want a "polished" experience. I have no doubt that this resort can be a 5 star resort in the future. • Overall Rating: 4/5 Stars (soft opening) • Best For: Couples, families with adult children, wanting a more relaxed focused stay with entertainment available. Stay: December 27-January 2 Would I return? Yes but during warmer season and after plenty of time for the resort to sort out some issues and improve wherever necessary. *Please note I am not a travel reviewer. Therefore, I am writing this review based on what we experienced throughout. We did not really go out of our way to ensure we try absolutely everything the resort has to offer.
Menginap 6 malam pada Dis 2025

10/10 Cemerlang

Mariam

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Sukakan: Kebersihan, kemudahan, keadaan hartanah & kemudahan
Hi So I booked the resort privilege suite ocean view. I informed the resort that we old be there 12pm and if possible needed an early check in. That was not done. We were given a suite at 3:30pm. With a partial ocean view.disappointed honestly but the overall stay was made so comfortable by the staff and resort was so new and clean and beach was so clean an amazing that we really forgot about the check in hiccups. Alex our server in privilege restaurant was a 5 star guy who made every effort to please us. The best restaurant was the privilege one with excellent views and food breakfast lunch and dinner. A big disappointment was the French restaurant. The steakhouse and Japanese restaurant were really good too. It was our first time in Cancun and I am so glad that I chose Ocean Allure and even more glad that I chose their privilege room.
Menginap 3 malam pada Jan 2026

8/10 Baik

Justin David

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Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
We enjoyed our stay overall. There were a few areas that need improvement. Service was generally good but there were a lot of miscommunication between staff which led to us being given inaccurate information. The food was good but when it was busy you could tell the quality really dropped. The beach is great but it really needs more chairs. The pools & lazy river are awesome although a bit chilly. I'm sure that will be corrected as they continue to warm up. The Piano Bar, Lobby Bar, and Sports Bar always provided great service and outstanding drinks. The other bars around pools & at restaurants were not as good. The bowling alley and golf simulator were really great activities that are very unique to this resort. The golf simulator has tons of potential to both generate additional revenue and provide great experiences for customers. The room was very spacious and well appointed but it really should have been deep cleaned before they allowed anyone to stay there. There was a lot of construction dust on everything and paint/caulk splashes all over the place. With a good deep cleaning, the room would be outstanding. The lobby provides a beautiful and dramatic entry into the resort. Overall, the resort has a lot of potential but needs to address a few service, food, and cleanliness items to be considered 5* in my opinion.
Menginap 5 malam pada Dis 2025

10/10 Cemerlang

Adilene

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Sukakan: Kebersihan, kemudahan, keadaan hartanah & kemudahan
If anyone is thinking about staying at this property, the answer is YES — this is truly one of the best resorts in the Cancún Costa Mujeres area. Everything was a 10/10. The staff is outstanding. From check-in onward, everyone treated us with courtesy and warmth. Luis from the management team is amazing! always checking in to make sure everything was going well through our whole stay , Julio from guest services was extremely helpful , and Tomas Jonathan and Carla in the restaurants provided amazing service. The rooms were always impeccable, and the beach in this area is absolutely beautiful. Thank you to the entire team for such a wonderful stay — we would absolutely return and highly recommend this resort.
Menginap 5 malam pada Dis 2025

6/10 Boleh diterima

Flora D

The room was dusty because of next door was under repair, they welcome note was not my name
Menginap 5 malam pada Dis 2025