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Cyan Cancun Resort & Spa

Hartanah 3.5 bintang

Pilih tarikh untuk melihat harga

Ulasan

7.6 daripada 10
Baik

Kemudahan popular

  • Di pantai persendirian
  • Kolam renang
  • Spa
  • Termasuk parkir
  • Wi-Fi percuma
  • Restoran

Pilihan bilik

Penapis yang tersedia untuk bilik
Menunjukkan 5 daripada 5 bilik

Lihat semua foto untuk Deluxe Room, Sea View

Peti besi dalam bilik, meja, ruang kerja komputer riba

Deluxe Room, Sea View

8.0 daripada 10
Sangat baik
(67 ulasan)

Sorotan

Penyaman udara
TV skrin rata
Katil sofa
Bilik tidur berasingan
Langsir/tirai gelap terus
Bilik mandi persendirian
Hulu semburan mandi hujan
Saluran kabel
  • Pemandangan pantai
  • 32 meter persegi
  • 1 bilik tidur
  • Boleh menampung 2
  • 1 Katil Raja (King)

Lihat semua foto untuk Deluxe Quadruple Room, Sea View

Peti besi dalam bilik, meja, ruang kerja komputer riba

Deluxe Quadruple Room, Sea View

7.4 daripada 10
Baik
(39 ulasan)

Sorotan

Penyaman udara
TV skrin rata
Langsir/tirai gelap terus
Bilik tidur berasingan
Bilik mandi persendirian
Hulu semburan mandi hujan
Saluran kabel
Seterika/papan seterika
  • Pemandangan laut
  • 32 meter persegi
  • 1 bilik tidur
  • Boleh menampung 4
  • 2 Katil Ratu (Queen)

Lihat semua foto untuk Superior Suite, Sea View

Superior Suite, Sea View | Peti besi dalam bilik, meja, ruang kerja komputer riba

Superior Suite, Sea View

7.8 daripada 10
Baik
(24 ulasan)

Sorotan

Tab panas persendirian tertutup
Penyaman udara
TV skrin rata
Katil sofa
Bilik tidur berasingan
Langsir/tirai gelap terus
Bilik mandi persendirian
Hulu semburan mandi hujan
  • Pemandangan laut
  • 42 meter persegi
  • 1 bilik tidur
  • Boleh menampung 2
  • 1 Katil Raja (King)

Lihat semua foto untuk Superior Suite, Balcony, Sea View

Superior Suite, Balcony, Sea View | Peti besi dalam bilik, meja, ruang kerja komputer riba

Superior Suite, Balcony, Sea View

Sorotan

Balkoni
Halaman
Tab panas persendirian tertutup
Penyaman udara
TV skrin rata
Katil sofa
Bilik tidur berasingan
Langsir/tirai gelap terus
  • Pemandangan laut
  • 42 meter persegi
  • 1 bilik tidur
  • Boleh menampung 2
  • 1 Katil Raja (King)

Lihat semua foto untuk Studio Suite

Peti besi dalam bilik, meja, ruang kerja komputer riba

Studio Suite

7.6 daripada 10
Baik
(62 ulasan)

Sorotan

Penyaman udara
TV skrin rata
Katil sofa
Bilik tidur berasingan
Langsir/tirai gelap terus
Bilik mandi persendirian
Hulu semburan mandi hujan
Saluran kabel
  • Pemandangan lagun
  • 32 meter persegi
  • 1 bilik tidur
  • Boleh menampung 2
  • 1 Katil Raja (King)

Anda juga mungkin menyukai

Iklan
2 kolam renang terbuka, kabana (surcaj), payung kolam

InterContinental Presidente Cancun Resort by IHG

Zona Hotelera
  • Kolam renang
  • Tab panas
  • Spa
  • Mesra haiwan kesayangan
9.0 daripada 10, Hebat, 1,458 ulasan
Harga ialah RM1,440
RM1,809 jumlah
termasuk cukai & fi
16 Mac - 17 Mac
InterContinental Presidente Cancun Resort by IHG
Mod logo
Log masuk untuk melihat diskaun dan faedah yang layak. Lebih banyak ganjaran untuk lebih banyak pengembaraan!
Log masukDaftar sekarang, ia percuma

Tentang kawasan sekitar

Terletak di pantai, Cyan Cancun Resort & Spa terletak di Zona Hotelera, sebuah kawasan di sekitar Cancun. Padang Golf Iberostar Cancun dan Resort Golf Riviera Cancun disarankan untuk dikunjungi jika anda ingin melakukan aktiviti, sementara mereka yang ingin menikmati tarikan popular kawasan boleh mengunjungi West Coast of Isla Mujeres, Punta Cancun dan Taman Negara Punta Nizuc dan Xoximilco. Ingin menikmati acara atau perlawanan ketika berada di kota? Lihat acara atau perlawanan yang berlangsung di Oasis Arena atau Stadium Andres Quintana Roo. Layari panduan perjalanan Cancun kami
Peta
Km 20.5, Blvd. Kukulcan, Zona Hotelera Cancun, Cancun, QROO, 77500

Tempat berdekatan

  • Hermosa Laguna Nichupte de agua Salada y color hermosas
    Laguna Nichupté
    1 min berjalan kaki - 0.1 km
  • Padang Golf Iberostar Cancun
    Padang Golf Iberostar Cancun
    14 min berjalan kaki - 1.2 km
  • El Rey Ruins featuring a ruin
    Runtuhan El Rey
    19 min berjalan kaki - 1.6 km
  • Playa Delfines showing general coastal views, a sandy beach and tropical scenes
    Pantai Delfines
    2 min memandu - 2.5 km
  • Jejak Runtuhan El Rey
    19 min berjalan kaki - 1.6 km

Bergerak

  • Cancun, Quintana Roo (CUN-Lapangan Terbang Antarabangsa Cancun) - 12 minit memandu

Restoran

  • Royal Solaris Cancun
    4 min berjalan kaki
  • Zai
    13 min berjalan kaki
  • Azvl
    4 min berjalan kaki
  • Marco Polo Restaurante
    5 min berjalan kaki
  • Restaurant Las Fuentes
    5 min berjalan kaki

Tentang hartanah ini

Cyan Cancun Resort & Spa

Hotel berdekatan West Coast of Isla Mujeres, Punta Cancun dan Taman Negara Punta Nizuc
Bar kolam, teres dan taman merupakan beberapa kemudahan yang disediakan di Cyan Cancun Resort & Spa . Hotel ini ialah tempat yang amat sesuai untuk berjemur di bawah sinaran matahari dengan pantai persendirian, urut tepi pantai dan kerusi lepak pantai. Akses Internet wayarles percuma tersedia kepada semua tetamu bersama dengan bar dan restoran.
Anda juga akan menikmati manfaat berikut semasa penginapan anda:
  • Kolam renang terbuka bersama dengan kabana percuma, kerusi lepak pantai dan payung pantai/kolam
  • Percuma letak kenderaan sendiri
  • Kelab pantai percuma di tapak hartanah, daftar keluar ekspres dan payung pantai
  • Tuala pantai, meja/kaunter hadapan 24 jam dan peti simpan selamat di meja/kaunter hadapan
  • Ulasan tetamu amat memuji pantai, kolam renang dan kakitangan yang mesra
Ciri-ciri bilik
Kesemua 155 bilik memiliki keselesaan seperti ruang kerja komputer riba dan penyaman udara, serta manfaat seperti Wi-fi percuma dan peti besi. Ulasan tetamu memberikan rating yang tinggi terhadap kebersihan bilik di hartanah.
Lagi kesenangan di semua bilik termasuk:
  • Berbilang bilik mandi dengan hulu semburan mandi hujan dan kelengkapan dandanan diri percuma
  • 32-inci TV skrin rata dengan saluran kabel
  • Almari pakaian, setiap hari dan adapter/pengecas elektrik

Hartanah serupa

Di pantai, kerusi lepak pantai, payung, urut tepi pantai
The Westin Resort & Spa, Cancun
  • Kolam renang
  • Tab panas
  • Spa
  • Kolam renang kanak-kanak
8.6 daripada 10, Terbaik, 2,752 ulasan
Harga ialah RM564
RM702 jumlah
termasuk cukai & fi
23 Mac - 24 Mac
The Westin Resort & Spa, Cancun
Bandingkan hartanah yang serupa

Kemudahan hartanah

Internet

  • Tersedia di semua bilik: Wi-fi percuma
  • Tersedia di sesetengah kawasan awam: Wi-fi percuma

Tempat letak kenderaan dan pengangkutan

  • Tempat letak kenderaan sendiri tidak berbumbung selamat percuma di tapak hartanah
  • Letak kenderaan sendiri di tapak adalah terhad
  • Tempat letak kenderaan mudah diakses kerusi roda tersedia

Makanan dan minuman

  • 1 bar tepi kolam
  • 1 bar/ruang istirahat
  • 1 restoran

Aktiviti menarik

  • 1 kolam renang terbuka
  • Kelab pantai percuma

Mesra keluarga

  • 1 kolam renang terbuka

Kemudahan

  • Meja/kaunter hadapan 24 jam
  • Peti besi di meja/kaunter hadapan
  • Tempat simpanan bagasi

Perkhidmatan tetamu

  • Pengemasan (harian)
  • Perkhidmatan "turndown"

Kawasan luar

  • Di pantai persendirian
  • Kabana kolam percuma
  • Kerusi lepak pantai
  • Kerusi lepak tepi kolam
  • Payung kolam
  • Payung pantai
  • Taman
  • Teres
  • Tuala pantai

Spa

  • Perkhidmatan spa

Kebolehcapaian

  • Jika anda mempunyai permintaan untuk keperluan kebolehcapaian tertentu, sila hubungi hartanah menggunakan maklumat pada pengesahan tempahan yang diterima selepas membuat tempahan.
  • 1 ruang letak kenderaan mudah diakses
  • Kolam renang mudah diakses kerusi roda
  • Lif (kelebaran pintu 120 sentimeter)
  • Meja pendaftaran mudah diakses kerusi roda (ketinggian 120 sentimeter)
  • Mudah diakses kerusi roda (mungkin mempunyai batasan)
  • Tanjakan pintu masuk depan
  • Tempat letak kenderaan mudah diakses kerusi roda

Lain-lain

  • Kawasan merokok yang dikhaskan

Kemudahan bilik

Bilik tidur

  • Cadar disediakan
  • Langsir gelap terus

Bilik mandi

  • Bilik mandi persendirian
  • Hulu semburan mandi hujan
  • Kelengkapan dandanan diri percuma
  • Pancuran mandi
  • Selipar
  • Tuala disediakan

Hiburan

  • TV skrin rata 32-inci dengan saluran kabel

Makanan dan minuman

  • Panduan makan restoran

Lain-lain

  • Kemasukan kunci mudah alih
  • Meja
  • Panggilan tempatan percuma
  • Penyaman udara
  • Penyesuai elektrik
  • Peti besi
  • Ruang kerja komputer riba
  • Seterika/papan seterika
  • Telefon

Dasar

Daftar masuk

Masa mula daftar masuk: 15:00; Masa tamat daftar masuk: pada bila-bila masa
Daftar masuk awal tertakluk kepada ketersediaan
Daftar masuk awal tersedia dengan fi
Daftar masuk tanpa sentuh tersedia

Daftar keluar

Daftar keluar sebelum 12:00 tengah hari
Daftar keluar tanpa sentuh tersedia
Daftar keluar lewat tertakluk kepada ketersediaan
Fi daftar keluar lewat akan dikenakan
Daftar keluar ekspres tersedia

Arahan daftar masuk khas

Tetamu akan menerima e-mel dalam masa 72 jam sebelum ketibaan yang mengandungi arahan daftar masuk; kakitangan meja sambut tetamu akan menyambut tetamu ketika ketibaan di hartanah
Maklumat yang disediakan oleh pihak hartanah mungkin diterjemahkan menggunakan alat terjemahan automatik

Kaedah akses

Kaunter hadapan dengan kakitangan

Haiwan peliharaan

Haiwan kesayangan tidak dibenarkan (haiwan perkhidmatan dialu-alukan dan dikecualikan daripada fi)

Kanak-kanak dan katil tambahan

Kanak-kanak adalah dialu-alukan
Katil lipat simpan/tambahan tidak tersedia
Tempat tidur bayi (katil bayi) tidak disediakan

Jenis bayaran hartanah

Maklumat penting

Fi

Anda akan diminta membayar caj-caj berikut di hartanah. Fi mungkin termasuk cukai yang berkenaan:

  • Fi perkhidmatan: USD2 setiap penginapan, semalam

Kami telah menyertakan semua caj yang disediakan kepada kami oleh hartanah.

Kemudahan tambahan

  • Daftar masuk awal tersedia dengan fi (tertakluk pada ketersediaan)
  • Daftar keluar lewat tersedia dengan fi (tertakluk pada ketersediaan)

Senarai di atas mungkin tidak menyeluruh. Bayaran dan deposit mungkin tidak merangkumi cukai dan tertakluk kepada perubahan.

Untuk makluman anda

Bayaran tetamu tambahan mungkin dikenakan dan berbeza mengikut dasar hartanah
Pengenalan bergambar keluaran kerajaan dan kad kredit, kad debit atau deposit tunai mungkin diperlukan semasa daftar masuk untuk bayaran sampingan
Permintaan khas adalah tertakluk kepada ketersediaan semasa daftar masuk dan boleh dikenakan bayaran tambahan; permintaan khas tidak dapat dijamin
Hartanah ini menerima kad kredit, kad debit dan wang tunai
Ciri-ciri keselamatan di hartanah ini termasuk pengesan asap dan sistem keselamatan
Hartanah ini mempunyai ruang luar, seperti balkoni, laman dalam, teres, yang mungkin tidak sesuai untuk kanak-kanak; jika anda mempunyai kebimbangan, kami mengesyorkan agar anda menghubungi hartanah sebelum ketibaan anda untuk mengesahkan jika pihak hartanah dapat menempatkan anda di bilik yang sesuai

Hartanah juga dikenali sebagai

Cyan Cancun Hotel Spa
Cyan Cancun & Spa Cancun
Distinctive Cancun Hotel Spa
Cyan Cancun Resort & Spa Hotel
Cyan Cancun Resort & Spa Cancun
Cyan Cancun Resort & Spa Hotel Cancun

Soalan lazim

Adakah Cyan Cancun Resort & Spa mempunyai kolam?

Ya, hartanah ini mempunyai kolam renang terbuka.

Adakah Cyan Cancun Resort & Spa mesra haiwan kesayangan?

Tidak, hanya haiwan perkhidmatan dialu-alukan di hartanah.

Berapakah fi parkir di Cyan Cancun Resort & Spa ?

Letak kenderaan sendiri adalah percuma di hartanah ini.

Apakah masa daftar masuk di Cyan Cancun Resort & Spa ?

Masa mula daftar masuk: 15:00; Masa tamat daftar masuk: pada bila-bila masa. Fi dikenakan untuk daftar masuk awal (tertakluk pada ketersediaan).

Apakah masa daftar keluar di Cyan Cancun Resort & Spa ?

Daftar keluar adalah jam 12:00 tengah hari. Daftar keluar lewat tersedia dengan fi (tertakluk pada ketersediaan).

Di manakah terletaknya Cyan Cancun Resort & Spa ?

Terletak sesuai di pantai, hotel Zona Hotelera ini dalam jarak 1 bt (2 km) dari West Coast of Isla Mujeres, Punta Cancun dan Taman Negara Punta Nizuc, Pantai Delfines dan Padang Golf Iberostar Cancun. Laguna Nichupté dan Runtuhan El Rey juga dalam jarak 1 bt (2 km).

Ulasan

Cyan Cancun Resort & Spa Ulasan

7.6

Baik

8.0

Kebersihan

7.0

Kemudahan

8.0

Kakitangan & perkhidmatan

7.0

Keadaan hartanah & kemudahan
Penilaian 10 - Cemerlang. 756 daripada 1827 ulasan
Penilaian 8 - Baik. 425 daripada 1827 ulasan
Penilaian 6 - Boleh diterima. 275 daripada 1827 ulasan
Penilaian 4 - Lemah. 162 daripada 1827 ulasan
Penilaian 2 - Teruk. 209 daripada 1827 ulasan

Ulasan

4/10 Lemah

Marlin

Mengembara bersama pasangan
Sukakan: Kakitangan & perkhidmatan
Tidak sukakan: Kebersihan, keadaan hartanah & kemudahan
Full honesty, staff was friendly but that was the only good thing about this property. The hotel and Room itself was a poor decision. It was not cleaned at all, the moment we arrived within a hour of arrival, we had to contact maintenance “3 times” because the toilet was not working. There was food crumbs all over the floor, even a used floss stick still in the restroom, the tv wasn’t working. The shower is a mess, when full pressure on, it spills out and all over the floor and drips into the hallway.& I’m not exaggerating. There was some dead flies on the window area. Within the first hour of arriving we were looking for a new hotel but they wouldn’t refund us so we were stuck staying here. Luckily it was only two nights but never again. I don’t recommend, much nicer hotels nearby and for the same price.
Menginap 2 malam pada Mac 2026

2/10 Teruk

Shatoya Nicole

Mengembara bersama kumpulan
Tidak sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan
Please believe the reviews. Place is in desperate need of updating.
Menginap 3 malam pada Feb 2026

6/10 Boleh diterima

Hanna

Sukakan: Kebersihan, kakitangan & perkhidmatan
The hotel seems to have been built in the late 90s or early 2000s and hasn’t undergone a major renovation since. The concept is interesting, but the property clearly needs a serious update and stronger management to reach its potential. The staff were friendly, though not always very professional, and communication in English was sometimes limited. The beach is beautiful with crystal-clear water, but strong waves were common during our stay. Red flags were up almost every day, meaning swimming was not allowed. There are also rocks in some areas, although walking a bit further leads to sections marked with yellow flags that feel safer. On the positive side, the pool is definitely the hotel’s main highlight. It’s visually impressive and creates a great atmosphere, even though the water is quite cold. The other strong point is the food — breakfasts were good, and overall the kitchen did a nice job.
Menginap 6 malam pada Feb 2026

8/10 Baik

Nancy

Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan
Yes this is an older property. BUT It is a quiet location and beautiful beach!! The restaurant is very good. The pool is very pretty and well kept. The staff is very kind, friendly, professional and helpful.
Menginap 5 malam pada Feb 2026

10/10 Cemerlang

Sanaz

Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Had a great time! Everyone was very helpful and super kind! Thank you!! Definitely will be back!
Menginap 4 malam pada Feb 2026

10/10 Cemerlang

Jonathan

Mengembara bersama pasangan
Sukakan: Kebersihan, kemudahan, keadaan hartanah & kemudahan
Muy cómoda la habitación.
Menginap 1 malam pada Feb 2026

2/10 Teruk

Paul

Tidak sukakan: Kebersihan, kemudahan, keadaan hartanah & kemudahan
The staff did not know how to speak English properly or ununderstand English the room was neglected. They charged me for a dirty towel on the floor.$80 dollar never again will my family stay there
Menginap 2 malam pada Feb 2026

8/10 Baik

Luis Fernando

Mengembara bersama pasangan
Sukakan: Kebersihan, kemudahan, keadaan hartanah & kemudahan
Buen hotel y excelente vista
Menginap 2 malam pada Feb 2026

6/10 Boleh diterima

Keith

Mengembara bersama pasangan
Room had stained loveseat . Stained floors , ceilings . Old out dated curtains . The staff was very kind and courteous Expect charges at checkout for towels with stains . No ice available . No microwave in room .High pressure sales in lobby for tours . Service at bar was slow , not faulting the bartender . Pool was nice , beach access great .
Menginap 6 malam pada Feb 2026

4/10 Lemah

MARY

Mengembara bersama kumpulan
Tidak sukakan: Kebersihan, keadaan hartanah & kemudahan
Where do I start? When I got to the room the outside of the door was dirty - not a good sign. When I walked in the white couch had stains on it, the drawer handles were coming off and I was concerned I would be charged so I made sure to document these issues. The refrigerator was personal size and had an odor to it. It also included a wet bar with overpriced drinks. The shower was the doozy. The bathroom just kinda smelled like a combo of sewer & mold. Probably because the water didn’t drain from the shower so by the time you finished you had a couple inches of standing water that would remain there until the maid came to mop it up. The staff were more like guards. They were constantly patrolling around looking to see if someone adjusted the lounge chair or moved the on the beach lounger by an inch or two. The pool was gorgeous but the poolside bar closed an hour early. Actually the entrance to the beach routinely closed 45-60 minutes earlier than mandated. When I have stayed in Cancun in the past I have been provided with one bottle of water daily. Not this place - your first bottle of water is free but from then on expect to pay. What was good about the room? The bed was comfortable, the view was STUNNING from the balcony (the lock required slamming the door multiple times and manipulating it though) and the sounds of the waves were awesome Bottom line - Do NOT waste your money. The problems and unsanitary conditions far outweighed the view.
Menginap 10 malam pada Feb 2026

6/10 Boleh diterima

John

Mengembara bersama kumpulan
Sukakan: Kebersihan
This Hotel is dated for sure . The staff were all great no issues there. We were only there a couple nights before flying home and ate at the restaurant 2 nights .the food wasnt bad , it wasnt great , but portions were small for what you payed !
Menginap 2 malam pada Feb 2026

10/10 Cemerlang

Angela

Sukakan: Kebersihan, kemudahan, keadaan hartanah & kemudahan
Clean room, staff very courteous and nice. The swim up bar was exceptional amd loved the pool, it was a perfect temp and such a beautiful view.
Menginap 1 malam pada Feb 2026

6/10 Boleh diterima

Darla

Mengembara bersama pasangan
Sukakan: Kebersihan
Tidak sukakan: Kemudahan
Pros: the king sized bed was clean and comfortable. We loved our view of the beach and loved being on the beach. The cleaning staff did a great job. The pool was nice and clean . Staff friendly but not super helpful. Con’s: We received very little information about the hotel when we arrived. The continental breakfast was a joke. It was a pot of coffee and some pastries on the corner of the reception desk. I’m glad we didn’t pay extra for it. We had to take an uber everywhere because very little is in walking distance to the hotel. It’s a bit run down and in need of refreshing. The service in the restaurant was extremely slow. We only ate there once. The air ran constantly and loudly. I would not stay there again.
Menginap 6 malam pada Feb 2026

4/10 Lemah

Jacquelyne

Tidak sukakan: Kemudahan, keadaan hartanah & kemudahan
The resort is extremely run down and needs a lot of work. The restaurant staff were not nice and the breakfast eggs were undercooked. If I told them that they would literally be mad. There pool side chairs all need replacing as your rear end sinks down so far.. I’m sorry but not what I had hope for.
Menginap 3 malam pada Feb 2026

6/10 Boleh diterima

Alberto, Tijuana

Mengembara bersama pasangan
Sukakan: Kebersihan, kemudahan
La habitación está limpia pero le faltaba mantenimiento, salían olores del baño y llegaban hasta la habitación. El personal amable y servicial. No me volvería a hospedar.
Menginap 2 malam pada Feb 2026

2/10 Teruk

Anieca

Tidak sukakan: Kebersihan, kemudahan, keadaan hartanah & kemudahan
I tried multiple times canceling this reservation due to illness and the hotel was non responsive so I wound up still getting charged for this reservation that we didn’t even use.
Menginap 1 malam pada Feb 2026

4/10 Lemah

John

Mengembara bersama pasangan
Tidak sukakan: Kemudahan, keadaan hartanah & kemudahan
This hotel is really beat. AC was inadequate, there were no outlets save for two across the room on the far wall behind the furniture. There were USB plugs next to the bed, but they didn’t work. The bathroom door was in such bad shape that it got stuck, we almost couldn’t open it. The wind was really loud at night, making a wailing noise through the hotel. When we checked out, they tried to charge us for a dirty towel, but we talked them out of it. Food was really mediocre.
Menginap 1 malam pada Feb 2026

8/10 Baik

Loveena

Mengembara bersama keluarga
Sukakan: Kebersihan, kemudahan, keadaan hartanah & kemudahan
Location, pool, beach were great. Bar, happy hours, reception staff were excellent. Service in restaurants really slow in bringing out food through waiters were good.
Menginap 2 malam pada Feb 2026

10/10 Cemerlang

Wendy Kuen

Sukakan: Kebersihan, kemudahan, keadaan hartanah & kemudahan
Love the location! Across the street is a oxxo, there’s a pool, and a beach!!
Menginap 3 malam pada Feb 2026

6/10 Boleh diterima

Alexey

Mengembara bersama pasangan
Sukakan: Kebersihan
Tidak sukakan: Keadaan hartanah & kemudahan
The location and views from the room were both amazing. However, the hotel furniture and amenities are dated and need some refurbishment. The pool and beach chairs were torn and sun damaged, and the couch in the room had dark marks all over it. The room also smelled terrible, almost like sewage. Lastly, the pool was super cold. No one was swimming, because it was too chilly to enjoy it. If these types of things were better taken care of, it could be a great hotel. But it seems like management isn’t really addressing it, which is a shame. Otherwise, it was a fair stay.
Menginap 1 malam pada Feb 2026

10/10 Cemerlang

Ricardo

Mengembara bersama pasangan
Sukakan: Kebersihan, kemudahan, keadaan hartanah & kemudahan
Th staff was very welcoming. The resort was very clean and organized. We had a wonderful stay and will be back.
Menginap 2 malam pada Feb 2026

6/10 Boleh diterima

Michael

Mengembara bersama pasangan
Sukakan: Kebersihan
Tidak sukakan: Kemudahan
The room was decent, clean, and with limited communication ( little to no English spoken). Ongoing trouble with toilet. No ice machines in hotel; the 1 restaurant was average; prepaid breakfast plan was sub-par at best. Overall, we enjoyed our stay, but would definitely upgrade if returning to Cancun in future.
Menginap 7 malam pada Feb 2026

10/10 Cemerlang

Juan Gabriel

Sukakan: Kebersihan, keadaan hartanah & kemudahan
La habitación 10 de 10 y personal amable 👌
Menginap 3 malam pada Dis 2025

4/10 Lemah

ROBERT

Mengembara bersama pasangan
Sukakan: Kebersihan
We got there Sunday in the morning and had a very impolite rude staff member that refused to give us her name ,and did nothing for us . we are 64 years old and sometimes takes a while to find papers and reservation after a 6 hours flight when we were tired ,she keep hushing us with no consideration for our age ,never smile welcome us or did anything to represent the hotel us a welcoming place that value their guests . The manager come only on Monday and she did help us gave us a upgrade and try to fix the terrible impression left by this not trained or polite staff member . all the other team members were very nice I don't know her name but the manager knows. the manager was super nice to us . she need to learn and go for training or the hotel will loose a lot guests
Menginap 6 malam pada Feb 2026

10/10 Cemerlang

Elizabeth

Sukakan: Kebersihan, kemudahan, keadaan hartanah & kemudahan
Staff was great. Everything was clean. The pool and beach were wonderful.
Menginap 13 malam pada Feb 2026