Pan Pacific Hotels & Resorts Bukit Gasing hotels

"Wonderful stay as usual. Spa is still the highlight of my stay. All staff very attentive and respectful. May need to tweak the rooms a bit as I found some loose wall sockets in my room. Toilet seat a bit dislodged. Need to maintain the quality if you are charging more than the surrounding hotels. Overall good stay though."

"Rooms we stayed in were very small but in good condition and fantastic location. Amenities such as the pool were great. Breakfast was fantastic- an array of both Malaysian and western foods. The location was also fabulous (in bukit bintang) area."

"This hotel fully deserves every star. The room might not be huge, but it's perfectly arranged. I love that you can choose between "normal" and "ambient" lighting in both bathroom and main room. The staff are very friendly and welcoming. Breakfast buffet has some extras too: mini bagels, cream cheese and smoked salmon or freshly pressed customized juices."

"Reception lobby is at the top and one has to go there always before "

"Great location and value for money. Staff was super friendly and professional. I’ve stayed here multiple times now. The room we stayed in was nice size at 60+ square and the extra space came in handy with two children. We also requested a bassinet which they brought up immediately. Breakfast was decent with a combination of Asian and western cuisine. The room could have been cleaned a little more thorough but aside from that we had no issues. I would stay here again for sure."

"Terrible service and staff ….. we turned up all roads blocked to hotel had walk up a hill with suitcases then was put in a different room that was booked. But worst of all there was a festival outside hotel which went on until 1am the room room hooked we could not sleep or use the room anytime as was just too loud. The hotel apologised but did not offer any refunds and blamed hotels.com for not letting us know about the road closures and Malaysia biggest festival taking place. "

"Excellent location, great pool and gym, breakfast buffet was amazing."

"Room clean, just not perfect; found hair from previous party on the floor of the shower stall. All staff are friendly, even can addressed me by my last name in the Hallway. Excellent breakfast. "

"Best location "