Hotel Dekat Kilang Bir Tulum

"El alcohol de dudosa calidad"

"Excellent overall experience . Our butler Daniel H. Really helped to make everything easier and memorable."

"El personal es muy amable"

"Excelente lugar"

"Muy bien"

"Amazing resort, incredible staff, and the vibe was top‑tier. The swim‑up room? Mandatory. Non‑negotiable. Life‑changing. Now… the only thing that threw me off was eating breakfast while other guests were casually strolling around in the nude like it was a National Geographic special. It was my first au naturel experience, and let’s just say watching people prance around naked while I’m trying to enjoy eggs wasn’t exactly my personal vacation fantasy. But aside from the unexpected...

"Our stay was AMAZING!!! Staff were so helpful when we arrived for answering all of our questions. The resort was sooo beautiful and maintained so well. We had the opportunity have concierge messaging and I that was sooo helpful! Transportation around the resort was speedy and convenient. Our room was beautiful and comfortable. The pools were so easy to find chairs despite the ocean not being the best due to the sargassum. The food at Sumptori was by far the best. Looking forward to trying other...

"Everything was wonderful! We're already planning a return trip. Take advantage of the 'More Inclusive' program that they offer - which includes transportation to/from the Cancun airport, day trips and more!"

"The staff were consistently phenomenal! Very friendly and super kind. We loved the pools, and the food was excellent."

"Location is amazing. So nice to be a few steps from Jungle Cafe! Pool and beach have great set ups. Staff was friendly and room was clean. Kitchen had cooking necessities. Only complaints (and hate to complain about paradise, but if this means a lot to you) was that sick sick? What’s going on? Yeah does anyone at home now? OK you can either use your phone or my phone to call her yeah, that’s fine. Let me just take your."

"La atencion de todo el personal y excepcional la atencion del concierge o mayordomo"

"This was one of the most dreamy places I've ever visited. The grounds were gorgeous between the beach, the jungle, and the architecture. The service was unrivaled. Luxurious in every sense. Can't wait to come back!"

"We stayed on the main floor and it feels like it’s our own house on the beach. Luckily no one was around so it feels very nice and private. The 3 bedrooms with their own bathrooms were wonderful for layout and the common rooms of kitchen/living room and dining room were great for all of us to spend time together. The beach view was wonderful but the sargassum just ruined the experience as we couldn’t use the beach at all as there was so much weeds on shore and in water despite the staff hauling...

"Unexpectedly, clean and hospitality is amazing"

"We were at the resort 3rd time and planning to go back soon"

"Great"

"Extremely friendly staff. Very helpful. The whole resort is so clean! Super kid friendly and family oriented. The check in was a bit lengthy there was a long line but it was a great place would def. Recommend others to come here."

"Initial check in was horrible. Only one of my 2 rooms were showing up even though I received confirmation from property for both rooms and my message to keep rooms together was acknowledged. After showing plenty of documentation they told me it was between me and Expedia and didn’t offer any help whatsoever. Wouldn’t even let rest of my party in to grab a drink at the lobby bar while I sorted it out with Expedia. Beyond that: Pros Clean place Polite staff Great house keeping Cons All...

"Shower master room BROKE. Bath clogged. Couldn’t take a shower first 2 days. There is no beach 5 min walking distance as offered."