Adakah Grand Sirenis Riviera Maya Resort & Spa - All Inclusive mempunyai kolam?

Ya, hartanah ini mempunyai 3 kolam renang terbuka dan kolam kanak-kanak.

Adakah Grand Sirenis Riviera Maya Resort & Spa - All Inclusive mesra haiwan kesayangan?

Tidak, hanya haiwan perkhidmatan dialu-alukan di hartanah.

Berapakah fi parkir di Grand Sirenis Riviera Maya Resort & Spa - All Inclusive?

Letak kenderaan sendiri adalah percuma di hartanah ini.

Apakah masa daftar masuk di Grand Sirenis Riviera Maya Resort & Spa - All Inclusive?

Masa mula daftar masuk: 15:00; Masa tamat daftar masuk: pada bila-bila masa.

Apakah masa daftar keluar di Grand Sirenis Riviera Maya Resort & Spa - All Inclusive?

Daftar keluar adalah jam 12:00 tengah hari. Daftar keluar lewat tersedia dengan fi sebanyak USD15.

Adakah manfaat merangkumi semua tersedia di Grand Sirenis Riviera Maya Resort & Spa - All Inclusive?

Ya, hartanah ini merangkumi semua. Aktiviti termasuk bersnokel, berkayak, berbasikal dan banyak lagi.

Di manakah terletaknya Grand Sirenis Riviera Maya Resort & Spa - All Inclusive?

Hartanah Akumal ini terletak di pantai, 2.8 mi (4.5 km) from Pantai Akumal serta dalam jarak 6 bt (10 km) dari Pantai Xpu-ha dan Cenote Azul. Teluk Half Moon dan Yal-ku Lagoon juga dalam jarak 9 bt (15 km) pemanduan.

Ulasan, Tawaran & Foto Grand Sirenis Riviera Maya Resort & Spa - All Inclusive 2026

8/10 Baik

Gurdeep Singh

Mengembara bersama keluarga dan kanak-kanak

8 Dis 2025

Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan

They have to improve their shuttle services

Menginap 5 malam pada Dis 2025

6/10 Boleh diterima

Kenneth, Portland

7 Dis 2025

Sukakan: Kebersihan, keadaan hartanah & kemudahan

Overall the property was nice. Food was generally good, and there were plenty of things to do. Most of the staff were very helpful, and went out of their way to make it a pleasant stay. We did have a great experience with Hannah, but otherwise the concierges were a LOT of talk and few results. For instance, the motion-sensor light in our bathroom malfunctioned on the third day, and we talked to several different concierges over three different days who assured us it would be taken care of promptly. On the fourth day, it was finally the cleaning staff who gets credit for getting maintenance within 15 minutes. The sliding door to the balcony wouldn't lock, and they never did fix that after multiple requests. The concierge desks were often empty around mid-day, which is surprising for a property this large. One of the concierge managers (?) showed up and demanded mid-sentence to know why I was speaking Spanish to his staff. I take it he wanted to prove that he and his staff were competent in English (and functionally they were), but to challenge a guest who chose to speak Spanish (my Spanish is at least as good as his English), seemed to underline an attitude issue. We all have bad days, but this was over the line. My votes for improvements would be: * Have more functional motion-sensor lighting in the rooms * Offer more than Dos Equis beer (often flat), even if for a fee * Better availability at "themed" restaurants * Less pestering of Expedia guests (yellow wristbands)

Menginap 8 malam pada Nov 2025

4/10 Lemah

Lucas

Mengembara bersama kumpulan

7 Dis 2025

Tidak sukakan: Kebersihan

Upon check in we were assigned a room with one bed when we specifically booked and then reminded again that we needed two beds. We got to the room and there were many ants all over the counters, floors, etc. They offered to fumigate the room which we declined and were reassigned another room with an obstructed ocean view which again we paid extra for. The A/C in both rooms was very warm which they stated the resort needed to upgrade the unit in that building. The dining was a challenge to reserve at the specially restaurants so we were stuck eating at the buffet every night which is only open from 7-10:30 AM 12-3 and 6-9 so if your looking to eat outside those hours your out of luck. Overall it was a bit of a disappointing experience. I would not return back to this particular resort.

Menginap 4 malam pada Dis 2025

8/10 Baik

YURIY

Mengembara bersama keluarga

7 Dis 2025

Sukakan: Kebersihan, kemudahan, keadaan hartanah & kemudahan

Menginap 4 malam pada Dis 2025

10/10 Cemerlang

Jody

Mengembara bersama pasangan

7 Dis 2025

Sukakan: Kebersihan, kemudahan, keadaan hartanah & kemudahan

Staff was great. Adan from Guest Services went above and beyond. We would love to return!

Menginap 7 malam pada Nov 2025

10/10 Cemerlang

Janiliz, High Point

Mengembara bersama pasangan

7 Dis 2025

Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan

Everything was good

Menginap 5 malam pada Sep 2025

10/10 Cemerlang

pamela Lynette

Mengembara bersama kumpulan

7 Dis 2025

Sukakan: Kebersihan, kemudahan, keadaan hartanah & kemudahan

Loved the amenities!!

Menginap 7 malam pada Nov 2025

10/10 Cemerlang

Vladimir, brooklyn

6 Dis 2025

Sukakan: Kebersihan, kemudahan, keadaan hartanah & kemudahan

Everything is perfect

Menginap 9 malam pada Nov 2025

10/10 Cemerlang

Melissa

Mengembara bersama kumpulan

5 Dis 2025

Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan

The Grand Sirenis is a great family oriented resort with quality dining options, a beautiful snorkeling beach and fabulous mixologia bar. We particularly enjoyed the beach bbq for lunch, the italian restaurant and the carnal fashion cuisine show. We had great service from Cecile at tge archery range, good drinks on the beach from Brenda and Irene and great lunch service from Jose. We would recommend Sirenis for family vacations as the resort is a bit off the beaten track from playa del carmen, but close to akumal and tulum. Our friends did have issues with their rooms smelling of mold, so I would recommend requesting a room in a higher floor. Also our elevator never worked all 10 days, the concierge in our neighboring building was rude when we turned down the welcome breakfast (sales pitch) and you get limited mini bar services. Also at check in we weren't given much info as the goal is to get you talking to your concierge so they can sell you, we received a few phone calls but our friends were called every morning so eventually unplugged their phone.

Menginap 9 malam pada Nov 2025

10/10 Cemerlang

Kimberlee

Mengembara bersama keluarga

4 Dis 2025

Sukakan: Kebersihan, kemudahan, keadaan hartanah & kemudahan

The pools, lazy river, swim-up bars, beach, and restaurants were all amazing! Staff were always helpful and friendly.

Menginap 4 malam pada Nov 2025

10/10 Cemerlang

Lenny

4 Dis 2025

Evrything was awesome

Menginap 5 malam pada Nov 2025

8/10 Baik

Bolor

4 Dis 2025

Sukakan: Kemudahan, keadaan hartanah & kemudahan

Tidak sukakan: Kebersihan

Beach and food. Rooms were really outdated and most importantly not clean

Menginap 5 malam pada Nov 2025

6/10 Boleh diterima

Kristine

Mengembara bersama keluarga

3 Dis 2025

Sukakan: Kebersihan, keadaan hartanah & kemudahan

the room was fine for our stay. housekeeping replaced towels, made the bed and cleaned floors each day. mini bar did not get restocked, nor did toiletry items. even though there were a handful of pleasant employees we encountered, for the majority, customer service lacked and made us feel insignificant. Food was good enough, did have many options on the buffet. drinks were so so at bars, except at the Mixologist bar - they were great. would not stay there again due to lack of overall customer service.

Menginap 7 malam pada Nov 2025

8/10 Baik

Danielle

Mengembara bersama keluarga dan kanak-kanak, Mengembara bersama keluarga

3 Dis 2025

Sukakan: Kebersihan, kemudahan, keadaan hartanah & kemudahan

Staff are lovely. Updates to common areas are great - rooms could use a face lift.

Menginap 7 malam pada Okt 2025

10/10 Cemerlang

Anne

Mengembara bersama pasangan

2 Dis 2025

Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan

This is a beautiful place to stay!! The staff went above and beyond to make our stay perfect.

Menginap 7 malam pada Nov 2025

10/10 Cemerlang

Nadia, el paso

Mengembara bersama keluarga

1 Dis 2025

Sukakan: Kebersihan, kemudahan, keadaan hartanah & kemudahan

Amenities are great and staff are excelent. I did have some issues with front desk not being very helpful with some incidents that happened but the rest of the staff were wonderful. The best part of this resort is the amazing food and service all restaurants have! I have stayed in many different resorts in the Riviera Maya and this is definitely the best quality of food and most delicious dishes that I've ever had. I visited with my sister and eldery Mother that has dementia; and Chef Fernando and all his staff went out of their way to made us feel like home! I also noticed they gave the same extraordinary service to all of the other guests. All kitchen staff were always extremely joyful, helpful, made jokes, provided suggestions of best foods to try and even gave tips of places to visit. I cannot say enough of this wonderful culinary experience and extraordinary service by Chef Fernando and all of his staff! And this is the main reason I'll definitely go back and will bring family and friends! Also this resort is far away from everything, which makes it perfect to go and relax and just enjoy the fun shows and delicious fodo they have!

Menginap 3 malam pada Ogo 2025

4/10 Lemah

Mackenzie

Pengembara perniagaan, Mengembara bersama pasangan, Mengembara bersama keluarga

30 Nov 2025

Sukakan: Kemudahan, keadaan hartanah & kemudahan

Me and my husband came here on my honeymoon and sent an email prior to our arrival to notify the resort. The resort asked us to bring a copy of our marriage certificate, which we did and provided at our check in. Despite this, they did nothing special for our honeymoon. Some of our group got wine or champagne delivered to their room or animals made out of towels, we didn’t get any of this even. Definitely disappointed in the lack of effort to make our honeymoon special.

Menginap 6 malam pada Nov 2025

6/10 Boleh diterima

Victoria

Mengembara bersama keluarga dan kanak-kanak, Mengembara bersama keluarga, Mengembara bersama kumpulan

30 Nov 2025

Sukakan: Kakitangan & perkhidmatan

Tidak sukakan: Keadaan hartanah & kemudahan

Didn’t like that the beach washrooms always had issues, no toilet paper, plugged toilets. No security at the beach, would like to see security walking around. The washroom in our bedroom, bath tub leaking at the tap area, shower door didn’t close and caused water to go over the floor, light in washroom are on a sensor and constantly going out, needed to always carry my cell to use the light. We were a group of 10 and had 5 rooms, each of us had a least 2 issues each, the safe wasn’t working for some, toilet button was pushed and stuck which caused the water to continuously run.

Menginap 7 malam pada Nov 2025

10/10 Cemerlang

Brittany Nichole

Mengembara bersama keluarga dan kanak-kanak

29 Nov 2025

Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan

We had an amazing stay at this resort in Mexico! The staff were incredible and truly made our experience special from start to finish. There were so many activities to choose from, and our kids had the best time interacting with the monkeys, coatis, and iguanas that freely walk around the resort — such a unique and fun experience for the whole family. The buffet was excellent and nothing like a typical resort buffet. The very first night, they were grilling fresh lobster right at the buffet, which was amazing. There were so many stations to choose from — cooked seafood, sushi, poke bowls, chicken, beef — pretty much anything you could want, they had it! The staff were extremely friendly and welcoming, and we loved the Michael Jackson tribute show — it was awesome! We made such great memories here as a family and would absolutely come back. If you’re considering staying here, I definitely recommend it!

Menginap 6 malam pada Nov 2025

4/10 Lemah

Aaron

Mengembara bersama keluarga

29 Nov 2025

Sukakan: Kakitangan & perkhidmatan, kemudahan

Tidak sukakan: Kebersihan, keadaan hartanah & kemudahan

We have been to Mexico a few times. This will be a fair and balanced review of this resort. Pros: the outside areas are nice. The beach is clean and had plenty of chairs. There were sunny and shaded areas. The swim areas are nice. Food is easily accessible. We used 2 of the pools. They were clean and spacious. The grounds are manicured. The staff were friendly and helpful. Cons: our rooms were unnecessarily dirty and smelled just awful. We were a big family with 2 adjoining rooms. Both rooms were atrocious. The headboards are fabric and had big, nasty stains. Our sheets were stained. We took clothes out of our suitcase to sleep on. The bathroom was moldy. Both the sink or shower drains were clogged. We were in building 16. We noticed when walking through other buildings that the smell was strong in bldg 16 and particularly right outside our first floor rooms. The resort offered us 1 new room but we booked 2 and both smelled. We could not justify moving only half of us to another building. They performed a deep clean but it did not take the smell away. It smelled like mold and mildew from pervasive water damage that could not be wiped away. My recommendation is to stop booking the rooms to guests and address the serious issues. Throw away stained linens. Refurbish stained headboards. Do away with the weird sliding piece of wood that covers a weird window from the bedroom into the bathroom. Overall- the exterior areas are ok but the rooms are not worth your money.

Menginap 3 malam pada Nov 2025

8/10 Baik

Gordon

Mengembara bersama keluarga

28 Nov 2025

Sukakan: Kebersihan, kemudahan

Resort was great. Staff are supper friendly, and the food and services are excellent. The resort is about older, and you will notice minor details. Example: padio doors are hard to move, possibly missing exterior handle.

Menginap 5 malam pada Nov 2025

4/10 Lemah

Lorna

28 Nov 2025

Sukakan: Kebersihan

First off we were quoted one price when I booked and paid quite a bit more when we arrived. Also my shuttle never showed up at the Cancun airport. So I canceled the return trip and would like a refund. I had booked with shuttle central. The room care was lacking. We never received hand soap. Had to ask for everything. It was kinda annoying. I’ve booked with Expedia before without issues. This was NOT one of those times. I’ll be waiting for my refund on the shuttle

Menginap 9 malam pada Nov 2025

10/10 Cemerlang

Andrew

Mengembara bersama pasangan, Mengembara bersama kumpulan

27 Nov 2025

Sukakan: Kemudahan, keadaan hartanah & kemudahan

Erik from the Expedia team on the resort was a doll. The food here is next level and drinks are strong. The lush forests on the beach feels like a dream. Lots of amazing people ranging in all ages and walks of life. Rooms are 3/5 very comfortable beds and great bathrooms. Although, they felt old and a bit unkept. The couch was stained and filthy and the walls need a repaint. My biggest problem was how early the pools and beach close down. By 540 the beach bars only serve beer and at 6 they are completely closed down. No swimming at 7pm is really bad. It was still light out and the pools are all closed. Even the beach is closed by 7. I think that’s a bit silly! Night swims are my fav part of vacation and that was a big no go.

Menginap 8 malam pada Nov 2025

8/10 Baik

Jenny

Mengembara bersama keluarga, Mengembara bersama kumpulan

25 Nov 2025

Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan

Drink service at the beach & pool could be better.

Menginap 6 malam pada Nov 2025

8/10 Baik

Laura Marie

Mengembara bersama kumpulan

25 Nov 2025

Sukakan: Kebersihan, kemudahan, keadaan hartanah & kemudahan

Staff was very kind, the oceanside bartender was so much fun! Everything was very clean and well maintained.

Menginap 6 malam pada Nov 2025

Grand Sirenis Riviera Maya Resort & Spa - All Inclusive

Pilih tarikh untuk melihat harga

Galeri foto untuk Grand Sirenis Riviera Maya Resort & Spa - All Inclusive

Ulasan

Kemudahan popular

Pilihan bilik

Semak ketersediaan untuk tarikh ini

Lihat semua foto untuk Deluxe Junior Suite

Deluxe Junior Suite

Sorotan

Lihat semua foto untuk Deluxe Suite

Deluxe Suite

Sorotan

Lihat semua foto untuk Deluxe Junior Suite Single

Deluxe Junior Suite Single

Sorotan

Lihat semua foto untuk Suite Deluxe With Garden View

Suite Deluxe With Garden View

Lihat semua foto untuk Deluxe Junior Suite Ocean View

Deluxe Junior Suite Ocean View

Sorotan

Lihat semua foto untuk Mini Suite

Mini Suite

Sorotan

Lihat semua foto untuk Deluxe Junior Suite Ocean View Quadruple

Deluxe Junior Suite Ocean View Quadruple

Sorotan

Lihat semua foto untuk Mini Suite Quadruple

Mini Suite Quadruple

Sorotan

Tentang kawasan sekitar

Tempat berdekatan

Bergerak

Restoran

Tentang hartanah ini

Grand Sirenis Riviera Maya Resort & Spa - All Inclusive

Butiran merangkumi semua

Gratuiti dan cukai

Makanan dan minuman

Aktiviti dan kemudahan/peralatan

Aktiviti air

Aktiviti darat

Pelajaran/kelas/permainan

Hiburan

Anugerah dan gabungan

Hartanah serupa

Bahia Principe Grand Tulum - All Inclusive

Kemudahan hartanah

Internet

Tempat letak kenderaan dan pengangkutan

Makanan dan minuman

Restoran di tapak hartanah

Aktiviti menarik

Mesra keluarga

Kemudahan

Perkhidmatan tetamu

Perkhidmatan perniagaan

Kawasan luar

Spa perkhidmatan penuh

Kebolehcapaian

Lain-lain

Kemudahan bilik

Bilik tidur

Bilik mandi

Hiburan

Makanan dan minuman

Lain-lain

Dasar

Daftar masuk

Daftar keluar

Arahan daftar masuk khas

Kaedah akses

Haiwan peliharaan

Kanak-kanak dan katil tambahan

Jenis bayaran hartanah

Maklumat penting

Fi

Kemudahan tambahan

Untuk makluman anda

Perkara yang kami harus menyebut