Pyramid Hotels Randall's Island hotels

"Very friendly. "

"Best place to stay. Small and affordable compared to others in the area. Everything is close by. Clean and good staff"

"The location is prime The elevator needs help "

"If you are looking for an authenticly New York City experience then this is the place to stay! I don't usually write reviews, but the staff at the Hotel St. James clearly take pride in what they do and deserve to be recognized for it! From the maintenance and up keep of this historical building to the overall cleanliness of the rooms and the friendliness of the front desk clerks (with the most NYC accents you've ever heard), it's clear they know what they are doing at this adorable hotel. All of this on top of the affordable prices and the unbeatable location in the heart of Times Square make it the best place in NYC to stay in my personal opinion!"

"Wonderful! friendly staff, nice and spacious room, comfortable beds. Fantastic location. I’m definitely coming back! "

"Good location and great staff"

"The customer service at this place was top notch! Mandy was superb! She addressed me by name every time I came in, she was on point with the recommendations and extremely helpful!! I can not say enough about this place, it’s like the chick-fil-a of hotels! "

"Loved it! Great place to stay! "

"The staff at the NYorker are customer service oriented despite the LONG lines at the check-in counter and number of people that stay there. They take their time with you, are friendly and helpful, and this is one of my favorite places to stay in NY. Thank you!"