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Virgin Hotels New York City

5.0 star property
Luxury hotel with 2 restaurants and full-service spa

Choose dates to view prices

Photo gallery for Virgin Hotels New York City

Minibar, in-room safe, desk, laptop workspace
Living area
Minibar, in-room safe, desk, laptop workspace
Minibar, in-room safe, desk, laptop workspace
Minibar, in-room safe, desk, laptop workspace

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Spa
  • Bar
  • Parking available
  • Gym
  • Pet-friendly
The current price is RM948
RM1,271 total
includes taxes & fees
24 Aug - 25 Aug

Room options

Available filters for rooms
Showing 16 of 16 rooms

View all photos for Grand Suite (Sky Grand Chamber Suite Empire Views)

Minibar, in-room safe, desk, laptop workspace

Grand Suite (Sky Grand Chamber Suite Empire Views)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Smart TV
Blackout curtains
Private bathroom
Bathrobes
Rainfall showerhead
  • 59 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed (Chamber King)

City view

Room, 1 King Bed (Chamber King)

9.0 out of 10
Wonderful
(181 reviews)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Smart TV
Blackout curtains
Private bathroom
Bathrobes
Rainfall showerhead
  • 25 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Chamber King ADA)

City view

Room, 1 King Bed, Accessible (Chamber King ADA)

9.2 out of 10
Wonderful
(7 reviews)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Smart TV
Blackout curtains
Private bathroom
Bathrobes
Rainfall showerhead
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Penthouse, Multiple Beds (Penthouse King Suite)

Minibar, in-room safe, desk, laptop workspace

Penthouse, Multiple Beds (Penthouse King Suite)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Smart TV
Blackout curtains
Private bathroom
Bathrobes
Rainfall showerhead
  • 156 sq m
  • City view
  • Sleeps 4
  • 2 King Beds

View all photos for Grand Suite, Accessible, Terrace (Sky Grand Chamber Suite + Terrace ADA)

Minibar, in-room safe, desk, laptop workspace

Grand Suite, Accessible, Terrace (Sky Grand Chamber Suite + Terrace ADA)

10.0 out of 10
Exceptional
(1 review)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Smart TV
Blackout curtains
Private bathroom
Bathrobes
Rainfall showerhead
  • 54 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds, Accessible (Chamber 2 Double Beds ADA)

Minibar, in-room safe, desk, laptop workspace

Room, 2 Double Beds, Accessible (Chamber 2 Double Beds ADA)

10.0 out of 10
Exceptional
(1 review)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Smart TV
Blackout curtains
Private bathroom
Bathrobes
Rainfall showerhead
  • 37 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, Multiple Beds (Richard's Flat King Suite)

Minibar, in-room safe, desk, laptop workspace

Suite, Multiple Beds (Richard's Flat King Suite)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Smart TV
Blackout curtains
Private bathroom
Bathrobes
Rainfall showerhead
  • 260 sq m
  • City view
  • Sleeps 4
  • 2 King Beds

View all photos for Room, City View (Sky Chamber City View)

City view

Room, City View (Sky Chamber City View)

8.8 out of 10
Excellent
(43 reviews)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Smart TV
Blackout curtains
Private bathroom
Bathrobes
Rainfall showerhead
  • 25 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, View (Sky Chamber King Empire View)

City view

Room, 1 King Bed, View (Sky Chamber King Empire View)

9.2 out of 10
Wonderful
(59 reviews)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Smart TV
Blackout curtains
Private bathroom
Bathrobes
Rainfall showerhead
  • 26 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Grand Suite, 1 King Bed (Grand Chamber King Suite)

Minibar, in-room safe, desk, laptop workspace

Grand Suite, 1 King Bed (Grand Chamber King Suite)

7.8 out of 10
Good
(6 reviews)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Smart TV
Blackout curtains
Private bathroom
Bathrobes
Rainfall showerhead
  • 44 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Grand Suite, Terrace (Sky Grand Chamber Suite + Terrace)

Minibar, in-room safe, desk, laptop workspace

Grand Suite, Terrace (Sky Grand Chamber Suite + Terrace)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Smart TV
Blackout curtains
Private bathroom
Bathrobes
Rainfall showerhead
  • 45 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Grand Suite, City View (Sky Grand Chamber Suite - City View)

Minibar, in-room safe, desk, laptop workspace

Grand Suite, City View (Sky Grand Chamber Suite - City View)

8.0 out of 10
Very good
(4 reviews)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Smart TV
Blackout curtains
Private bathroom
Bathrobes
Rainfall showerhead
  • 52 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds, Accessible (Sky Chamber 2 Double Beds w/ View ADA)

Minibar, in-room safe, desk, laptop workspace

Room, 2 Double Beds, Accessible (Sky Chamber 2 Double Beds w/ View ADA)

8.0 out of 10
Very good
(1 review)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Smart TV
Blackout curtains
Private bathroom
Bathrobes
Rainfall showerhead
  • 37 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Double Beds (Chamber 2 Double Beds)

Minibar, in-room safe, desk, laptop workspace

Room, 2 Double Beds (Chamber 2 Double Beds)

8.8 out of 10
Excellent
(25 reviews)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Smart TV
Blackout curtains
Private bathroom
Bathrobes
Rainfall showerhead
  • 31 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Accessible, City View (Sky Chamber King City View ADA)

City view

Room, 1 King Bed, Accessible, City View (Sky Chamber King City View ADA)

9.8 out of 10
Exceptional
(18 reviews)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Smart TV
Blackout curtains
Private bathroom
Bathrobes
Rainfall showerhead
  • 30 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds, View (Sky Chamber 2 Double Beds w/ View)

Minibar, in-room safe, desk, laptop workspace

Room, 2 Double Beds, View (Sky Chamber 2 Double Beds w/ View)

8.6 out of 10
Excellent
(24 reviews)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Smart TV
Blackout curtains
Private bathroom
Bathrobes
Rainfall showerhead
  • 31 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

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About the area

Located in Manhattan, Virgin Hotels New York City is in a walkable area in New York with great shopping. Empire State Building and Broadway are notable landmarks, and some of the area's activities can be experienced at Manhattan Cruise Terminal and Cape Liberty Cruise Port. Looking to enjoy an event or a match while in town? See what's going on at Madison Square Garden. Guests love the hotel's central location.
Visit our New York travel guideOpens in a new window
Map
1227 Broadway, New York, NY, 10001

What's nearby

  • Empire State Building - 5 min walk - 0.5 km
  • Madison Square Garden - 8 min walk - 0.7 km
  • Times Square - 14 min walk - 1.2 km
  • Broadway - 14 min walk - 1.2 km
  • Grand Central Terminal - 16 min walk - 1.4 km

Getting around

  • 28 St. Station (Broadway) - 2 min walk
  • New York W 32nd St. Station - 3 min walk
  • LaGuardia Airport (LGA) - 31 min drive

Restaurants

  • ‪Milk Bar NYC Flagship - ‬1 min walk
  • ‪Electric Shuffle NYC - ‬1 min walk
  • ‪Paper Coffee - ‬2 min walk
  • ‪Everdene - ‬1 min walk
  • ‪Swingers Crazy Golf - ‬1 min walk

About this property

Virgin Hotels New York City

Luxury hotel near Empire State Building
Located close to Madison Square Garden and Grand Central Terminal, Virgin Hotels New York City provides a coffee shop/cafe, dry cleaning/laundry services and 3 bars. Treat yourself to a deep-tissue massage, aromatherapy or a facial at the on-site spa. Enjoy a meal at the two on-site restaurants. In addition to a 24-hour gym and a business centre, guests can connect to free in-room WiFi.
You'll also find perks such as:
  • A seasonal outdoor pool
  • Cooked-to-order breakfast (surcharge), bike hire and valet parking (surcharge)
  • 8 meeting rooms, a lift and a front desk safe
  • A 24-hour front desk, concierge services and a banquet hall
  • Guest reviews say great things the dining options, pool and central location
Room features
All 463 rooms boast comforts, such as 24-hour room service and laptop-compatible safes, as well as thoughtful touches, such as laptop-friendly workspaces and air conditioning. Guest reviews highly rate the cleanliness, size rooms at the property.
More amenities include:
  • Rainfall showers, designer toiletries and hairdryers
  • 55-inch Smart TVs with Netflix, Hulu and streaming services
  • Wardrobes/cupboards, separate sitting areas and premium channels

Languages

Afrikaans, Arabic, Chinese (Cantonese), Chinese (Mandarin), English, Filipino, French, Greek, Hindi, Italian, Korean, Slovenian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Secured, covered valet parking on site (USD 75 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 11:00 AM for a fee: USD 40 to 125 per person
  • 2 restaurants
  • 3 bars/lounges
  • A coffee shop/cafe
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Everdene

Things to do

  • 24-hour gym
  • Bicycle rentals
  • Full-service spa
  • Seasonal outdoor pool

Family friendly

  • Seasonal outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Turndown service

Business services

  • 8 meeting rooms
  • Business centre
  • Coworking space

Full-service spa

  • 10 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Prenatal massages
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Assistive listening devices
  • Braille/raised signage
  • Front entrance ramp
  • Handrails in stairways (92 centimetre high)
  • Lift (127 centimetre wide door)
  • Pool hoist on site
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (92 centimetre high)
  • Wheelchair-accessible restaurant

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 55-inch smart TV with premium digital channels
  • Hulu
  • Netflix
  • Streaming services

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Espresso maker
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Mobile key entry
  • Phone
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of USD 109 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
Food and water bowls are available

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Destination fee: USD 40.16 per accommodation, per night.

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 40 to 125 per person
  • Valet parking fee: USD 75 per day
  • Pet fee: USD 109 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Guests under 18 years old are not allowed in the spa

Property is also known as

Virgin Hotels York City York
Virgin Hotels New York City Hotel
Virgin Hotels New York City New York
Virgin Hotels New York City Hotel New York

Frequently asked questions

Does Virgin Hotels New York City have a pool?

Yes, this property has a seasonal outdoor pool.

How much does it cost to stay at Virgin Hotels New York City?

As of 19 Aug 2025, prices found for a 1-night stay for 2 adults at Virgin Hotels New York City on 24 Aug 2025 start from RM 947.7, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Virgin Hotels New York City pet-friendly?

Yes, cats and dogs are allowed at this property. There's a fee of USD 109 per accommodation, per stay. Service animals are exempt from fees.

How much is parking at Virgin Hotels New York City?

Valet parking is available for USD 75 per day.

What time is check-in at Virgin Hotels New York City?

Check-in start time: 3:00 PM; check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Virgin Hotels New York City?

Checkout is at noon.

Where is Virgin Hotels New York City located?

Located in Manhattan, this luxury hotel is within a 10-minute walk of Empire State Building and Madison Square Garden. Broadway and Times Square are also within 15 minutes. 28 St. Station (Broadway) is only a 2-minute walk and 34 St. Station (Herald Square) is 5 minutes.

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Virgin Hotels New York City Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 1909 out of 2845 reviews
Rating 8 - Good. 465 out of 2845 reviews
Rating 6 - Okay. 228 out of 2845 reviews
Rating 4 - Poor. 132 out of 2845 reviews
Rating 2 - Terrible. 111 out of 2845 reviews

9.2/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Roman

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect place to stay!
Stayed 7 nights in Jul 2025

8/10 Good

Yvonne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay
Stayed 4 nights in May 2025

10/10 Excellent

isaac

Liked: Cleanliness, amenities, property conditions & facilities
Great hotel and very good location
Stayed 3 nights in Jul 2025

10/10 Excellent

Frantzchesca

Liked: Cleanliness, staff & service, property conditions & facilities
This is my new favorite hotel
Stayed 1 night in Aug 2025

10/10 Excellent

Frans

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property and great location!
Stayed 4 nights in Jun 2025

8/10 Good

Takira

Liked: Cleanliness, staff & service, property conditions & facilities
The bed was very comfortable
Stayed 3 nights in Jul 2025

10/10 Excellent

Kenneth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel, loved the upgrade. Nice staff
Stayed 1 night in Aug 2025

10/10 Excellent

Farah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing stay very clean
Stayed 2 nights in Jul 2025

10/10 Excellent

Holly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, bright rooms with great views, helpful staff, nice outdoor dining lounge, pools is a nice addition though small for the size of the hotel so cannot accommodate all that would like to enjoy it. Overall I enjoyed my stay and would definitely return.
Stayed 4 nights in Aug 2025

10/10 Excellent

Patricia

Liked: Cleanliness, property conditions & facilities
Fun hotel with beautiful view of Empire State building
Stayed 2 nights in Jul 2025

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
Pool area and resturant were on point
Stayed 1 night in Jul 2025

8/10 Good

chrisitina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was beyond nice, especially in the Everdine.
Stayed 3 nights in Jul 2025

10/10 Excellent

Anabel

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was great! Especially Darnel!!!!
Stayed 3 nights in Aug 2025

10/10 Excellent

Anna

Liked: Amenities
Disliked: Cleanliness, property conditions & facilities
Loved the design of hotel and it was perfectly central to everything. Great views.
Stayed 2 nights in Jul 2025

10/10 Excellent

ISMAEL

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful staff and excellent customer service
Stayed 5 nights in Jul 2025

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room 2205 was absolutely stunning! One of the best terrace views of the Empire State Building. You will not be disappointed!
Stayed 2 nights in Aug 2025

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The pool is really nice, but it's only available for guests without a pool reservation for 3 hours in the morning.
Stayed 1 night in Aug 2025

10/10 Excellent

Fabiola

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super modern, the staff's awesome, and I love the room's vibe.
Stayed 1 night in Jul 2025

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 2 nights in Aug 2025

10/10 Excellent

Nichole

Liked: Cleanliness, amenities, property conditions & facilities
Nice clean hotel Fairly quiet Would stay again
Stayed 4 nights in Jun 2025

10/10 Excellent

Alexus

Liked: Amenities
Front desk employees and pool was amazing!
Stayed 4 nights in Jul 2025

10/10 Excellent

Regina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really enjoyed our stay,it is great to have the spa right there!
Stayed 2 nights in Jun 2025

10/10 Excellent

Valerie

Liked: Cleanliness, staff & service, property conditions & facilities
Always a pleasure there and a great Tim
Stayed 1 night in Jul 2025

10/10 Excellent

Matt

Liked: Cleanliness, amenities, property conditions & facilities
Centrally located and nice room with a view of the city.
Stayed 6 nights in Jun 2025

10/10 Excellent

Alex

Liked: Cleanliness, staff & service, property conditions & facilities
Loved our stay at Virgin Hotels. Staff were great and the area was very convenient!
Stayed 5 nights in Jun 2025