Cari Kastil di Pulau City

"Amazing customer service. Quite a compact room but for exploring the city and having somewhere clean and safe to sleep for 2, it beat expectations."

"The accessibility was great. I’m 36 and I have never seen a push button INSIDE of the room. As a wheelchair user, my only suggestion would be to consider adding an additional push button(s) to enter and exit the room."

"The hotel was amazing- beautiful and clean- also in an awesome location. Barron at the front desk upgraded our room, making our anniversary trip one we will never forget!"

"The property is a bit odd. There were rooms on our floor that made it feel like a halfway house. Unlocked and they looked like people were living like hoarders in the hotel. Breakfast was bad coffee and a croissant or bagel. If you need kosher breakfast, on saturdays it isn’t kosher, but no one tells you that until it’s too late. Our phone in our room didn’t work. That bathroom lights went on and off on there own all night. I had asked for the body wash in the shower to be refilled as it was...

"A few more amenities in the rooms and things like water fountains could have been more helpful"

"Great staff, good ambiance ad awesome location."

"It was a great location. Although the rooms were small, they had everything we needed."

"When we arrived to check in, the valet was nowhere in site. I had to double park, unload and hunt down the valet who was inside the hotel serving double duty as the bellman. He was very friendly, but it was frustrating that the valet was not outside. After a long drive into the city, we needed to use the restroom and were sent upstairs where of the 5 stalls, none had toilet paper, and there was just a single roll on the sink counter. We checked in and went to our room, which could not get...

"We travelled as a family of 4 adults and were given 2 queen size mattress. It was adequate for us and comfy. Only gripe I had with the bed was that the bed frame was atop a metal base with sharp edges at the base plus the frame was held together by clasps which jutted out! I had the unfortunate incident of grazing against it twice wand caused a cut both times. I’ve mentioned to the front desk and the lady apologised and said she will notify the management about it. Besides that the rooms were...

"They were nice and accommodated an early check in on arrival for my pregnant wife and I."

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"Stay was excellent. Room was clean and well maintained. Very busy due to major events in the city but was not properly staffed to accommodate rush of guests. Staff did their best but certainly could have used more help, especially in the restaurant. Breakfast buffet was good, but restaurant was significantly understaffed for a dining room of that size."