"The staff was helpful.The room cleaning could use more attention hair in shower and on shower curtain. They had to switch my room 3 times due to the A/c not working, then the noise...the 3rd room was the one that had the hair in shower and shower curtain."

"The hotel was functional. The bed was clean, comfortable, and no bugs. Great location for Times Square. It was quiet. There was only one small window not facing the street. The fridge kept things cold, and there was a microwave. I liked that the floor was wooden, not carpet. There was a cash-only luggage storage option. The room wasn’t ready after check-in time, but they were able to give us a different room relatively quickly. They said they upgraded us to a suite, but it didn’t feel any...

"We loved it! Staff were incredible."

"The place was great"

"Griffin was so helpful in directing us to a great restaurant and how to get around on the subway. I would definitely come back to this hotel. We could see the Times Square ball from our room."

"Room was clean and breakfast staff were very polite and helpful. Front desk folks were courteous"

"Super clean ! Everyone was so kind the rooms are awesome"

"I like almost everything about this hotel..will definitely be back soon"