Cari Hotel di Tulum

"Beautiful property, food was delicious and staff was amazing. Will definitely go back."

"The wonderful resort and beautiful people … the most amazing trip "

"Our stay at Grand Sirenis Riviera Maya Resort & Spa was absolutely amazing from check-in to check-out! From the moment we arrived, everyone was so attentive and welcoming. The resort itself is beautiful and incredibly clean, you can really tell they take great pride in maintaining the grounds. Every area felt well cared for and relaxing. The staff were truly INCREDIBLE. Guest services consistently checked in on us, and since we booked through Expedia, we even received a complimentary...

"Resort was Amazing !! Food was Amazing !! Staff was second to None!!"

"Overall a good experience. Didn't get sick, good variety of food, just not enough pool chairs with huts. Hard to get shade"

"Great amenities for the whole family, a lot happening all the time and the use of other resorts is a great bonus. The only downside is rooms could’ve been a little more updated (hotel needs to update the rooms (bathroom shower would leak onto the floor and there were some cracks in the floor). Otherwise very pretty and right by the beach if staying at Tulum. "

"Muy buena experiencia "

"Always easy to point out the negatives, but they are limited. Often out of pool towels, the ultra all inclusive has some odd exclusions. Just charge a bit more and include everything. Could use pool or beach attendants to avoid people reserving chairs. Cheapens the experience. Invest in big ice cubes for evening cocktails That said, the staff are great. Resort is beautiful. Great location. Food and drink are great. A mix of fun and high end cocktails. Cater very well to allergies. ...

"Everything about this place is beautiful! Highly recommend. Staff is amazing and the ambiance is everything you’re looking for"

"The property overall is well maintained and the room they gave us was very nice. We had a great view of the ocean. Two things you must know about staying here. 1. Food is very frustrating and not very good. I have never stayed at an all inclusive where it was impossible to make reservations for the restaurants. I was told at the front desk that I should have made reservations at least a week before we arrived. The buffet food was alright but all the other non reservation resaurants teh...

"Staff are terrible they don’t apologise or try to fix things when they go wrong. I had no water for the last night or my stay and no compensation was given or even offered. An animal broke into my room at night and stole my food no sanitisation was offered. Staff are rude and not very welcoming aside from these very few who we were- they were the outliers and not the standard. Horrible experience but beautiful place. Save your money and book a reputable hotel. "

"Amenities and quiet "

"Lovely place with delicious food and friendly staff. I recommend! Definitely a place to go back to. "

"La comida es rica y encuentras todo lo necesario limpio personal amable"

"Awesome! Loved every second of it "

"Not quite ready for prime time. We had premium rooms and thus the special check in and concierge. Difficult to communicate with over email prior to arrival and no better in person. One day the gym was FILTHY! No towels, no water, no wipes, HOT. No one had checked in for hours. Concierge seemed confused about issue. Making dinner reservations with her was painful. Excellent yoga program. Food at reservation only restaurants is good. Buffet etc mediocre. Breakfast was a sh*! show—tons...

"The only redeeming quality of this hotel is that it is close to the National Park. Food is okay, pretty much the exact same thing everyday in the buffet. No menu. Hot water is a maybe. Maid service is okay. Elevators don’t have accurate floor numbers. No room service. Front desk speaks no English. "

"Buena ubicación, buenas instalaciones en general y buen ambiente "

"Wonderful , clean , super friendly staff"

"This hotel is a jungle paradise on the beach! The rooms are so beautifully designed, clean, and natural feeling. We stayed in a standard room on the second level and our bathroom had a skylight! We were treated so kindly by Steph, who made our stay 10x more special. She was helpful at every turn and deserves all the praise!"