Fantastic levels of service. I was made to feel very welcome. I was able to check into my room early and even get breakfast when I arrived. The staff have been suoer helpful and exceeded all of my expectations. The room is comfortable and clean. A great stay.
Good value hotel in convenient and intresting location, approx 5-10 min walk to metro and walkable to the bund. Staff were helpful and efficient. Room was ok size for one person, cleanliness was good. Would stay again.
Very happy with EVERYTHING! I will definitely recommend to friends and re-visit in the future. Keep up the great work!
Great staff and amenities. Good restaurant choice.
The historical features were lovely, and the Fairmont has done a great job in updating while maintaining this atmosphere.
Basically nice n big space room. Hotel is better offer customer the airport n cruise terminal pick up. Really local taxi has bad practices to cheat by over charge n drive a longer route n cost double the fee.
This hotel has been the best stay. It’s in the center of everything close to Metro and East Nanjing Road. The room was extremely clean. I would definitely stay in this hotel again. It’a just 15 mins across the bridge to Pudong and near the bund. Lets of shopping malls around.
A good hotel in an excellent location, many attractions available within walking distance. The Hotel staff were very accommodating despite the obvious language difficulties. Breakfast supplied was very generous and catered for a broad range of tastes and will satisfy all travellers.
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