Fantastic levels of service. I was made to feel very welcome. I was able to check into my room early and even get breakfast when I arrived. The staff have been suoer helpful and exceeded all of my expectations. The room is comfortable and clean. A great stay.
Massively overpriced cafe and restaurant. £5 for a coffee!
Will stay here next time, professional front desk staff
The historical features were lovely, and the Fairmont has done a great job in updating while maintaining this atmosphere.
Very happy with EVERYTHING! I will definitely recommend to friends and re-visit in the future. Keep up the great work!
The hotel is very luxurious, neat and clean. The only comment I have is that it was too cold in the lobby and the various restaurants. When you return from 2 degrees outside you want the place to be warm.
Good value hotel in convenient and intresting location, approx 5-10 min walk to metro and walkable to the bund. Staff were helpful and efficient. Room was ok size for one person, cleanliness was good. Would stay again.
Modern environment, central location. Excellent gym facilities and swimming pool (assuming that the main purpose of your travel all the way to Shanghai was to swim). However, I was annoyed a little by what I consider false advertising. The hotel is a short walk (5 min at my pace, probably 10 at yours) ...
Great staff and amenities. Good restaurant choice.
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