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"The hotel is conveniently located, the staff was kind, it was clean, beautiful environment with a nice pool and gym. We had a great time."

"The Thunderbird wing of Cabana Bay was perfect for us: quick access to the walking path to IOA for EPA, easy access to the smaller pool (with the water slide, not the lazy river), and still very close to the lobby for walk-through (cool!) access to and from the park buses. We could not figure out the "quick access" to the boats at nearby Sapphire Falls, but that might be on us...we were tired from a long day of travel! In general, everything at Universal Orland Resort was much closer together than we expected, and very easy to navigate. Cabana Bay enhanced our experience, and was a great place for our first on-property stay at Universal!"

"friendly staff"

"well organized hotel and the layout of the rooms were well thought out. Location in relation to International drive was very good"

"Terminé pagando más de lo que decían aquí en esta app mejor pague directamente con el hotel "

"The staff was very friendly during check the check in process however I never received a welcome cookie like I previously saw other reviewers mentioned. Also there was no microwave in the room so I could not reheat any leftovers. There was also a $150 incidental fee charged that I was unaware would be charged during check in. The room was very clean but the bathroom needs to be renovated as the sink wood bottom was cracked and peeled off."

"Friendly Staff, good breakfast, hotel is in great condition, room was clean and well maintained . there is ample parking. Convenient to universal studios and many restaurants. "

"Ashley was amazing at Checkin and set the tone for the rest of the stay! RossMoore at the bellhop was exceptional friendly and helpful. Great property and great staff. Will definitely stay here again."

"Hotel is beautiful but the rooms need a little update and maintenance. It’s centrally located so transport to Universal City Walk Universal Studios and Islands of Adventure just a boat ride away. Quick ride to Epic as well, so super convenient. Overall I was pleased with our stay. With a little updating of the bathrooms and maybe adding a few amenities like free bottled water for the Kerig and/or a water filling station in the ice machine room, this would be a perfect 5 stars. "