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Reviews of Peach Hill Hotel

3 out of 5
Peach Hill Hotel
57, Jalan Masai Utama 1, Pasir Gudang, Johor

Reviews

8.0

Very good

Rating 10 - Excellent. 16 out of 54 reviews" "
Rating 8 - Good. 24 out of 54 reviews" "
Rating 6 - Okay. 11 out of 54 reviews" "
Rating 4 - Poor. 2 out of 54 reviews" "
Rating 2 - Terrible. 1 out of 54 reviews" "

8.2/10

Cleanliness

8.0/10

Staff & service

6.0/10

Amenities

7.8/10

Property conditions & facilities

Reviews

8/10 Good

Mohd Nasarudin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2020

8/10 Good

Siti Salwa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2020

6/10 Okay

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort
slightly pricey.
Stayed 1 night in Nov 2019

8/10 Good

Verified traveller

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Front facing room quite noisy from the road nearby. Otherwise everything great. Room and bathroom in great condition.
Stayed 1 night in Oct 2019

2/10 Terrible

Verified traveller

Business traveller
Disliked: Staff & service, amenities
laundry service was terrible
Stayed 2 nights in Aug 2019

10/10 Excellent

Verified traveller

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ok but old Furniture.
Stayed 1 night in Jul 2019

10/10 Excellent

M, Kuala Lumpur, MY

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient and close to the town center
Stayed 1 night in Mar 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best Hotel at Masai
This so hotel so comfort, very clean, always in good smell. Overall its best hotel.
Stayed 2 nights in Sep 2018

8/10 Good

ELAINE

Liked: Staff & service, property conditions & facilities, room comfort
worth with pay only
moderate stay and not much shop around with walking distance.
Stayed 2 nights in Jun 2018

8/10 Good

ELAINE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2018

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Good
Terbaikk.. Staff yg bagus..Bilik yg bersih..hotel bagus utk berrehat.. Siaran tv kurang memuaskan kereta tiada fox movie
Stayed 1 night in May 2018

10/10 Excellent

Syamil, pahang

Liked: Cleanliness, staff & service
Affordable price
Nothing experiences.Overall is good and hotel is comfortable for short trip.
Stayed 1 night in Mar 2018
Response from Peach Hill Hotel Management on 24 Aug 2018
Thank you for feedback, it's important to us. We look forward to welcoming you back to our hotel in the future.

8/10 Good

Mohamad Hafiz

Liked: Cleanliness, room comfort
Pro: 1.Spacious room, suitable for family with baby and toddler. 2.Room service still provided even its on your checkout day. ------ Con: 1.No iron board provided even been asked. 2.Water heater not really working.
Stayed 2 nights in Jan 2018
Response from Peach Hill Hotel Management on 3 Apr 2018
Dear En.Mohamad, Thank you for your precious time to give us this feedback, it's important to us. We apology for the inconvenience causes, we will take note and improved on this matter. We hope to see you and your family again soon.

8/10 Good

Verified traveller

Liked: Staff & service
Good for family stay. Comfortable and pleasant stay too.
Stayed 1 night in Nov 2017

6/10 Okay

Verified traveller

location is near to the main road and easy access to Pasir Gudang or JB.
Response from Peach Hill Hotel Management on 3 Apr 2018
Dear Guest, Thank you for your respond. Its Important to us. We welcome you to stay with us again in the near future. Best Regards

8/10 Good

NADZIFAH

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good Room, Not So Good Location for Eatery.
Executive room for 3 is huge and spacious. minimalist design. clean bed, clean toilet. Bad iron. Burn my clothes. i wish they have room service bcos no place to eat at night.need to drive 5mins to masai town.

8/10 Good

nuar, BT

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
nice.close to the stadium
it was ok.the room was good for my family.as i have 2 child.its ok for me as i want to wake up early..but for those who want to wake up a little bit late..have to close their ears because there was people singing in the early morning..maybe the karoake from the nearly place

6/10 Okay

Verified traveller

The sound proof of the room is very poor.
The guest whom stay next to my room was playing game using either his/her laptop or phone whole night long. The sound or noise from the online game can be heard from my room. Plus, the location of the hotel is next the main road, the noise from the main road was very annoying.

8/10 Good

Romy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Affordable and very comfortable.
Great hotel. Spacious room. Only for superior room just opposite the kopitiam and it is very noisy around morning. Other than this everything great.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel
Great place to stay and affordable. The room is clean.
Response from Peach Hill Hotel Management on 3 Apr 2018
Dear Guest, Thank you for the feedback, it's important to us. We hope to see you soon :) Best Regards

8/10 Good

Azahari

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Faizel, Cyberjaya

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Food enthusiast
Convenient location, easy and multiple road access, good restaurant.

4/10 Poor

KE JUN

Disliked: Cleanliness, staff & service, room comfort
Response from General Manager on 8 Feb 2017
Thank you for choosing Peach Hill Hotel. Looking forward to welcome you again

6/10 Okay

Verified traveller

Liked: Property conditions & facilities
Value for money
Good n clean
Response from General Manager on 8 Feb 2017
Thank you for choosing Peach Hill Hotel. We are looking forward to welcome you again.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
nice hotel
comfort,clean, good services..we were happy n enjoyed..tq.
Response from Peach Hill Hotel Management on 7 Feb 2017
Thank you for giving us a perfect rating. Looking forward you see you again.

6/10 Okay

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Just ok and need cleanup towel more clean. Update the room with other clearly. Do not make miss communication with expedia or booking.
Response from Peach Hill Hotel Management on 7 Feb 2017
Thank you for choosing Peach Hill Hotel. We will take note on the comments and hope to see you again

6/10 Okay

Verified traveller

Liked: Staff & service
Good stay
Comfortable hotel for short stay. We were upgraded to a bigger room when we requested for mattress.Thank you.
Response from Peach Hill Hotel Management on 7 Feb 2017
Thank you for taking the time to review your stay with us. We will take note on it and will fix the issues. Looking forward to see you again next time.

4/10 Poor

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities

8/10 Good

zack, KL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cheap n great hotel
Very clean and tidy. Like new. Cheap. Quite spacy.
Response from Peach Hill Hotel Management on 7 Feb 2017
Dear Zack, thank you for the quick review of your stay with us. We hope to welcome you again next time. Thank you for choosing us .

8/10 Good

sabrina, Shah alam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly staff, nice ambiance and clean room. very appropriate to the price and affordable.

6/10 Okay

Mun Teng, Singapore

Liked: Room comfort
Weekend Holiday
They should not charge for extra pillow and blanket when they already charge RM50 for the extra bed. They should include everything in the price instead of charging us separate RM 5 for pillow and RM 10 for blanket. I did not sneak someone in, I am telling the staff that I have another person therefore i require the extra bed. I do not understand the need to charge it separately. There is no common sense in getting an extra bed without the pillow and blanket. Am i supposed to bring one from home? Housekeeping staff is a little rude regarding the extra items. The front desk staffs are nice and they just follow the instructions for the chargeable items but it is just ridiculous for management to impose such fee. There is a trail of ants in the room and also found a half Longan shell. Overall, it is a comfortable stay.
Response from General Manager on 7 Feb 2017
Dear Mun Teng, Thank you for choosing Peach Hill Hotel for 2 nights. We appreciate your feedback about our hotel. We do take pride in catering to our guests’ needs the best way we can. I believe there must be a miscommunication or our staff convey the message to you wrongly. We charge RM50 for extra bed per night not per stay. Our front desk charge you RM50 for 1st night stay and for 2nd night instead of charging you for another RM50 we gave you some discount hence we charge you RM5+RM10 for pillow and blanket. Hope this will solve the misunderstand. As for the Housekeeping we will do our part to make sure things will get better. If you’re traveling to our area again soon, don’t hesitate to call us. Looking forward to welcome you back again. Regards, Peach Hill Hotel Management

8/10 Good

pugo, singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice budget hotel
Great for those who are looking for a quick break. Advisable to come by groups or families.
Response from Peach Hill Hotel Management on 7 Feb 2017
Dear Pugo, Thank you for taking your time to write a review for us. We hope to welcome you to our hotel again during your next trip to Johor. Looking forward..

10/10 Excellent

Ken

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Response from General Manager on 7 Feb 2017
Dear Ken, Thank you for choosing Peach Hill Hotel. Looking forward to welcome you back again

10/10 Excellent

Jane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Response from General Manager on 7 Feb 2017
Dear Jane, Thank you for full stars. Looking forward to welcome you again

10/10 Excellent

Jane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Jane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Ken

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Eliani

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

LEONG, puchong,selangor

Liked: Cleanliness
hotel location
looking forward to stay in future
Response from General Manager on 7 Feb 2017
Dear Leong, Thank you for the comments and we hope to see you again this year if you are making a trip to Johor. Looking forward to welcome you again.

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
signal wifi xstabil
signal internet sgt slow and xstabil dlm bilik.internet mmg laju..

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort
Good service
Nothing to see in neighbourhood, room is spacious and comfortable for sleeping. Service is very good.

8/10 Good

Leong, Kuala Lumpur

Liked: Cleanliness, staff & service, property conditions & facilities
good
good

10/10 Excellent

Rafiqha, Singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome
Everything is good except wifi signal bad

6/10 Okay

Verified traveller

Liked: Cleanliness, room comfort
Good hotel but quite far away from city center.
Room was clean, the staff was nice. No hair dryer provided in room but you can ask for it. Toothbrush must be purchased, but costs less than 50c. Hotel is far from city, taxi trip to ksl mall is about 40rm each and no uber or grabcar can be used as it is quite far away. Wifi not super fast but usable, can surf facebook, news without problem.

10/10 Excellent

mohamad

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean and confortable..3 stared hotel but like 4star..recommended
Response from General Manager on 7 Feb 2017
Dear Mohamad, Thank you for choosing Peach Hill Hotel and your kind words. I am very pleased to hear that your stay is pleasant. Looking forward to welcome you back again.

6/10 Okay

Verified traveller

Liked: Cleanliness
Cheap and okay
There was a door not far from my room that kept beeping throughout the whole night. Even after informing the staff, it took them longer than one day to fix it, during which the door kept beeping.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2018
Response from PHH on 30 Jan 2019
Thank you for the awesome feedback We wish to see you again very soon

8/10 Good

sufian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2018

10/10 Excellent

Farit

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasant stay..
Response from Peach Hill Management on 21 Aug 2018
Dear Farit, Thank you for the review. Looking forward to see you again Best Regards,