This property can only accept bookings for essential travel or stays. You may be asked to provide evidence of this on arrival. For more information, check local advisories before you book.
7.6/10 Good
Popular amenities
Pool
Free WiFi
Parking included
Air conditioning
Restaurant
Gym
20 km Jalan Pontian Lama, Johor Bahru, Johor, 81110
Guests rated this location 6.9/10
Explore the area
Pulai Spring Country Club1 min walk
Universiti Teknologi Malaysia15 min walk
Hutan Bandar MPJBT14 min drive
Johor Bahru (JHB-Senai Intl.)17 min drive
Room options
About this area
Pulai
Pulai Springs Resort is located in Johor Bahru. Istana Bukit Serene and Istana Besar are local landmarks, and some of the area's activities can be experienced at Pulai Spring Country Club and Johor Golf and Country Club. Looking to enjoy an event or a game while in town? See what's happening at Sultan Ibrahim Stadium or Tan Sri Hassan Yunus Stadium. Guests appreciate the hotel's quiet location.
At Pulai Springs Resort, you can look forward to golfing on site, a poolside bar and a terrace. For some rest and relaxation, visit the sauna or the steam room. The on-site restaurant, The Gleneagles Terrace, features Asian cuisine. In addition to a cafe and a garden, guests can connect to free in-room WiFi.
You'll also enjoy the following perks during your stay:
2 outdoor pools and an indoor pool
Free self-parking
Buffet breakfast (surcharge), bike hire and express check-out
A lift, tour/ticket information and barbecues
Guest reviews say good things about the overall value, pool and quiet location
Room features
All 184 rooms boast comforts such as air conditioning, as well as perks such as free WiFi and safes. Guests reviews give good marks for the spacious rooms at the property.
Extra conveniences in all rooms include:
Bidets, free toiletries and hairdryers
TVs with cable channels
Balconies, fridges and coffee/tea makers
Languages
English, Malay
Cleaning and safety practices
Enhanced cleanliness measures
Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the regional cleaning and disinfection practices of Safe & Clean (Malaysia)
Follows the industry cleaning and disinfection practices of Safe Travels (WTTC - Global) and Intertek Cristal (third-party expert - Global)
Check-in
Contactless social distancing and check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place
Safety measures
Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitiser provided
Individually wrapped food options available for breakfast, lunch, dinner and through room service
This information is provided by our partners.
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and public transport
Free self-parking on site
Wheelchair-accessible parking available
Food and drink
Buffet breakfast available for a fee daily 7 AM–10 AM: MYR 37.10 for adults and MYR 18.55 for children
1 restaurant and 1 coffee shop/cafe
1 poolside bar and 1 bar
Room service available
Restaurants on site
The Gleneagles Terrace
Elephant and Castle
Waterfalls Cafe
Things to do
2 outdoor pools
Bike rentals
Billiards/pool table
Children's pool
Fitness centre
Golf
Indoor pool
Playground
Sauna
Hot tub
Steam room
Family friendly
2 outdoor pools
Children's pool
Indoor pool
Laundry facilities
Playground
Fridge
Rollaway/extra beds (surcharge)
Snack bar/deli
Soundproofed rooms
Conveniences
Lift
Free newspapers in reception
Front-desk safe
Library
Guest services
Concierge services
Daily housekeeping
Dry-cleaning service
Front desk (limited hours)
Laundry facilities
Luggage storage
Tour/ticket assistance
Business services
Business centre
Conference space
Outdoors
BBQ grill(s)
Garden
Terrace
Accessibility
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
The front desk is open daily from 7:00 AM - 6:30 AM
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 5:00 PM please contact the property in advance using the information on the booking confirmation
This property can only accept bookings for essential travel or stays. You may be asked to provide evidence of this on arrival. For more information, check local advisories before you book.
Renovations and closures
The following facilities are closed seasonally each year. They will be closed from 05 May to 12 May:
Bar/Lounge
Beach
Children's club
Fitness facilities
Golf course
Hot springs
Sauna
Spa
Hot tub
Tennis courts
Access methods
Staffed front desk
Pets
No pets or service animals allowed
Children and extra beds
Children are welcome
Rollaway/extra beds are available for MYR 84.9 per day.
Payment types at the property
Important information
Fees
You'll be asked to pay the following charges at the property:
A tax of MYR 10.00 per accommodation, per night is imposed by the country of Malaysia and collected at the property from 1 January 2023. Permanent residents and Malaysian nationals are exempt from the tax. For more details, please contact the property using the information on the reservation confirmation received after booking.
We have included all charges provided to us by the property.
Optional extras
Fee for buffet breakfast: from approximately MYR 37.10 for adults and from MYR 18.55 for children
Early check-in fee: MYR 60 (subject to availability)
Late check-out fee: MYR 60 (subject to availability)
Rollaway bed fee: MYR 84.9 per day
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
We should mention
No pets and no service animals are allowed at this property
A car is recommended for transport to and from this property
Property is also known as
Pulai
Pulai Resort
Pulai Springs
Pulai Springs Johor Bahru
Pulai Springs Resort
Pulai Springs Resort Johor Bahru
Pulai Springs Hotel Johor Bahru
Pulai Springs Johor Bahru
Pulai Springs Resort Hotel
Pulai Springs Resort Johor Bahru
Pulai Springs Resort Hotel Johor Bahru
Frequently asked questions
Does Pulai Springs Resort have a pool?
Yes, this property has an indoor pool, 2 outdoor pools and a children's pool.
How much does it cost to stay at ?
As of 27 Mar 2023, prices found for a 1-night stay for 2 adults at on 28 Mar 2023 start from RM 284.48, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Is Pulai Springs Resort pet-friendly?
No, pets are not allowed at this property.
How much is parking at Pulai Springs Resort?
Self-parking is free at this property.
What time is check-in at Pulai Springs Resort?
Check-in is from 3:00 PM - midnight. Early check-in is available for a fee of MYR 60 (subject to availability). Late check-in is available from 1:00 PM to 5:00 PM.
What time is check-out at Pulai Springs Resort?
Checkout is at noon. Late checkout is available for MYR 60 (subject to availability).
Where is Pulai Springs Resort located?
Situated in Johor Bahru, this hotel is within a 15-minute walk of Pulai Spring Country Club and Universiti Teknologi Malaysia. Hutan Bandar MPJBT and Sutera Mall are also within 9 miles (15 km).
Can I cancel my reservation for free at Pulai Springs Resort and receive a full refund?
Yes, Pulai Springs Resort offers free cancellation on select room rates, because flexibility matters! Please refer to Pulai Springs Resort cancellation policy on our site for more details about any exclusions or requirements.
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The stay was amazing. Check in was super fast. The front desk had all the things prepared beforehand and was just waiting for my appearance. Thats how efficient it was this time round. Banquet staff were also very helpful and friendly. They attended to my needs promptly. All the staff in fact made everyone feel welcome by the usual greetings. I got to say that they serve one of the nicest sambal for nasi lemak. They deserve an award for that. My whole family including the kids truly enjoyed our stay. Thank you. Will definitely return.
The check in was fast as there was no queue. Hotel staffs were friendly and prompt. However, the hotel furnitures need a change, old and musty. Cleanliness was poor, moulds were spotted on basins. Thick layer of dust were spotted on top of sliding doors and some furniture surfaces.