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Pulai Springs Resort

Photo gallery for Pulai Springs Resort

Front of property
Indoor pool, 2 outdoor pools
Indoor pool, 2 outdoor pools
Indoor pool, 2 outdoor pools
Terrace/patio

Overview of Pulai Springs Resort

Pulai Springs Resort

4.0 star property
This property can only accept bookings for essential travel or stays. You may be asked to provide evidence of this on arrival. For more information, check local advisories before you book.

7.6/10 Good

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Air conditioning
  • Restaurant
  • Gym
Map
20 km Jalan Pontian Lama, Johor Bahru, Johor, 81110

Explore the area

  • Popular LocationPulai Spring Country Club1 min walk
  • Popular LocationUniversiti Teknologi Malaysia15 min walk
  • Popular LocationHutan Bandar MPJBT14 min drive
  • AirportJohor Bahru (JHB-Senai Intl.)17 min drive

Room options

About this area

Pulai

Pulai Springs Resort is located in Johor Bahru. Istana Bukit Serene and Sultan Abu Bakar Royal Palace Museum are local landmarks, and some of the area's activities can be experienced at Pulai Spring Country Club and Johor Premium Outlets. Looking to enjoy an event or a game while in town? See what's happening at Sultan Ibrahim Stadium or Tan Sri Hassan Yunus Stadium. Guests appreciate the hotel's quiet location.

What's nearby

  • Pulai Spring Country Club - 1 min walk
  • Universiti Teknologi Malaysia - 15 min walk
  • Hutan Bandar MPJBT - 14 min drive
  • Johor Premium Outlets - 14 min drive
  • Sutera Mall - 16 min drive

Getting around

  • JB Sentral - 23 min drive
  • Senai International Airport (JHB) - 17 min drive

About this property

Pulai Springs Resort

4-star hotel, revitalised in 2019
Golfing on site, a poolside bar and a terrace are just a few of the amenities provided at Pulai Springs Resort. For some rest and relaxation, visit the sauna or the steam room. The on-site restaurant, The Gleneagles Terrace, features Asian cuisine. In addition to a coffee shop/cafe and a garden, guests can connect to free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • 2 outdoor pools and an indoor pool
  • Free self-parking
  • Buffet breakfast (surcharge), bike hire and express check-out
  • Barbecues, a front desk safe and a lift
  • Guest reviews say good things about the overall value, pool and quiet location
Room features
All 184 rooms boast comforts such as air conditioning, as well as perks such as free WiFi and safes. Guests reviews give good marks for the size rooms at the property.
Extra conveniences in all rooms include:
  • Bidets, free toiletries and hairdryers
  • TVs with cable channels
  • Balconies, fridges and coffee/tea makers

Languages

English, Malay

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the regional cleaning and disinfection practices of Safe & Clean (Malaysia)
Follows the industry cleaning and disinfection practices of Safe Travels (WTTC - Global) and Intertek Cristal (third-party expert - Global)

Check-in

Contactless social distancing and check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitiser provided
Individually wrapped food options available for breakfast, lunch, dinner and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee daily 7 AM–10 AM: MYR 37.10 for adults and MYR 18.55 for children
  • 1 restaurant and 1 coffee shop/cafe
  • 1 poolside bar and 1 bar
  • Room service available

Restaurants on site

  • The Gleneagles Terrace
  • Elephant and Castle
  • Waterfalls Cafe

Things to do

  • 2 outdoor pools
  • Bike rentals
  • Billiards/pool table
  • Children's pool
  • Fitness centre
  • Golf
  • Indoor pool
  • Playground
  • Sauna
  • Hot tub
  • Steam room

Family friendly

  • 2 outdoor pools
  • Children's pool
  • Indoor pool
  • Laundry facilities
  • Playground
  • Fridge
  • Rollaway/extra beds (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Library

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Front desk (limited hours)
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance

Business services

  • Business centre
  • Conference space

Outdoors

  • BBQ grill(s)
  • Garden
  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • In-room accessibility
  • Wheelchair-accessible business centre
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair accessible (may have limitations)

More

  • Renovated entire property – October 2019
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bidet
  • Free toiletries
  • Hairdryer
  • Towels

Entertainment

  • TV channels
  • TV

Food and drink

  • Coffee/tea maker
  • Fridge

Outdoor space

  • Balcony

More

  • Desk
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofing

Similar properties

See similar properties

Policies

Check-in

Check-in from 3:00 PM - midnight
Early check-in subject to availability
Early check-in fee: MYR 60
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: MYR 60
Express check-out available

Special check-in instructions

The front desk is open daily from 7:00 AM - 6:30 AM
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 5:00 PM please contact the property in advance using the information on the booking confirmation
This property can only accept bookings for essential travel or stays. You may be asked to provide evidence of this on arrival. For more information, check local advisories before you book.

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from 05 May to 12 May:
  • Bar/Lounge
  • Beach
  • Children's club
  • Fitness facilities
  • Golf course
  • Hot springs
  • Sauna
  • Spa
  • Hot tub
  • Tennis courts

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for MYR 84.9 per day.

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax of MYR 10.00 per accommodation, per night is imposed by the country of Malaysia and collected at the property from 1 January 2023. Permanent residents and Malaysian nationals are exempt from the tax. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: MYR 37.10 for adults and MYR 18.55 for children (approximately)
  • Early check-in fee: MYR 60 (subject to availability)
  • Late check-out fee: MYR 60 (subject to availability)
  • Rollaway bed fee: MYR 84.9 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

We should mention

No pets and no service animals are allowed at this property
A car is recommended for transport to and from this property

Property is also known as

Pulai
Pulai Resort
Pulai Springs
Pulai Springs Johor Bahru
Pulai Springs Resort
Pulai Springs Resort Johor Bahru
Pulai Springs Hotel Johor Bahru
Pulai Springs Johor Bahru
Pulai Springs Resort Hotel
Pulai Springs Resort Johor Bahru
Pulai Springs Resort Hotel Johor Bahru

Frequently asked questions

Does Pulai Springs Resort have a pool?

Yes, this property has an indoor pool, 2 outdoor pools and a children's pool.

How much does it cost to stay at ?

As of 4 Dec 2022, prices found for a 1-night stay for 2 adults at on 1 Jan 2023 start from RM 284.48, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Pulai Springs Resort pet-friendly?

No, pets are not allowed at this property.

How much is parking at Pulai Springs Resort?

Self-parking is free at this property.

What time is check-in at Pulai Springs Resort?

Check-in is from 3:00 PM - midnight. Early check-in is available for a fee of MYR 60 (subject to availability). Late check-in is available from 1:00 PM to 5:00 PM.

What time is check-out at Pulai Springs Resort?

Checkout is at noon. Late checkout is available for MYR 60 (subject to availability).

Where is Pulai Springs Resort located?

Situated in Johor Bahru, this hotel is within a 15-minute walk of Pulai Spring Country Club and Universiti Teknologi Malaysia. Hutan Bandar MPJBT and Sutera Mall are also within 9 miles (15 km).

Can I cancel my reservation for free at Pulai Springs Resort and receive a full refund?

Yes, Pulai Springs Resort offers free cancellation on select room rates, because flexibility matters! Please refer to Pulai Springs Resort cancellation policy on our site for more details about any exclusions or requirements.

Overall score and ratings

7.6

Good

Rating 10 - Excellent. 120 out of 505 reviews" "
" "10 - Excellent 24%
Rating 8 - Good. 221 out of 505 reviews" "
" "8 - Good 44%
Rating 6 - Okay. 112 out of 505 reviews" "
" "6 - Okay 22%
Rating 4 - Poor. 33 out of 505 reviews" "
" "4 - Poor 7%
Rating 2 - Terrible. 19 out of 505 reviews" "
" "2 - Terrible 4%

7.4/10

Cleanliness

7.5/10

Staff & service

7.4/10

Amenities

7.1/10

Property conditions & facilities

7.7/10

Eco-friendliness

4/10 Poor

Verified traveller
Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Good service but old furnitures, poor cleaniness
The check in was fast as there was no queue. Hotel staffs were friendly and prompt. However, the hotel furnitures need a change, old and musty. Cleanliness was poor, moulds were spotted on basins. Thick layer of dust were spotted on top of sliding doors and some furniture surfaces.
Stayed 1 night in Jun 2022

6/10 Okay

SITI
Travelled with family
Liked: Staff & service, room comfort
Stayed 1 night in Dec 2021

6/10 Okay

mohamad rezal
Stayed 1 night in Dec 2021

8/10 Good

Pou Yee
Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Dec 2021

10/10 Excellent

Noorazanlina
Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2021

6/10 Okay

ziamah
Stayed 2 nights in Oct 2021

8/10 Good

Verified traveller
Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Preview with honest
Value for money for 3 bedroom suite. Should check battery for aircond and TV as I experience the problem with the battery. Adding channel TV for kids also.
Stayed 1 night in Oct 2021

8/10 Good

Zul Hilmi
Stayed 1 night in Nov 2020

6/10 Okay

yamin, kl
Travelled with family and small children
Liked: Cleanliness, staff & service
check in was fast, room okay, maintenance is so so, but breakfast was delivered to us maybe because of covid19 but the portion is not that big, if can refill it will be better
Stayed 2 nights in Sep 2020

10/10 Excellent

eskandar, kuala lumpur
Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
lovely manicured garden in serene set up, with grand malay architecture, a world away from the hustle bustle of JB
Stayed 2 nights in Jul 2020