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Austin Park Hotel

Photo gallery for Austin Park Hotel

In-room safe, desk, soundproofing, iron/ironing board
Quadruple Room | In-room safe, desk, soundproofing, iron/ironing board
In-room safe, desk, soundproofing, iron/ironing board
In-room safe, desk, soundproofing, iron/ironing board
Room | In-room safe, desk, soundproofing, iron/ironing board

Overview of Austin Park Hotel

Austin Park Hotel

3.0 star property

8.0/10 Very good

Popular amenities

  • Free WiFi
  • Parking included
  • Air conditioning
  • Restaurant
  • Business services
  • Laundry
Map
71, Jalan Austin Heights 8/2, Taman Mount Austin, Johor Bahru, Johor, 81100

Explore the area

  • Popular LocationAustin Heights Water & Adventure Park2 min walk
  • Popular LocationSunway College Johor Bahru5 min walk
  • Popular LocationAustin Hills Country Club4 min drive
  • AirportSingapore (SIN-Changi)42 min drive

Room options

About this area

Johor Bahru

Located in Johor Bahru, Austin Park Hotel is in the entertainment district and near theme parks. AEON Tebrau City and KSL City Mall are worth visiting if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Danga Bay. Don't miss out on a visit to Austin Heights Water & Adventure Park.
Visit our Johor Bahru travel guideOpens in a new window
Map

What's nearby

  • Austin Heights Water & Adventure Park - 2 min walk
  • Sunway College Johor Bahru - 5 min walk
  • AEON Tebrau City - 4 min drive
  • Hospital Sultan Ismail - 4 min drive
  • Austin Hills Country Club - 4 min drive

Getting around

  • JB Sentral - 20 min drive
  • Changi Airport (SIN) - 42 min drive

Restaurants

  • Young Sanna Mee - 1 min walk
  • Sushi Zento 膳户 Austin Heights - 2 min walk
  • High School Kopitiam 初中一校 - 3 min walk
  • Restoran Kassim - 2 min walk
  • 新煌亭 - 2 min walk

About this property

Austin Park Hotel

3-star hotel in a shopping district
Located close to Austin Heights Water & Adventure Park and AEON Tebrau City, Austin Park Hotel provides dry cleaning/laundry services, a business centre and a restaurant. Free in-room WiFi and a snack bar/deli are available to all guests.
You'll also enjoy the following perks during your stay:
  • Free self-parking
  • A lift, a 24-hour front desk and smoke-free property
  • A reception hall, a ballroom and wedding services
  • Guest reviews speak well of the helpful staff and walkable location
Room features
All 108 rooms offer comforts such as air conditioning, as well as perks such as free WiFi and safes. Guests reviews say good things about the spacious rooms at the property.
More conveniences in all rooms include:
  • Rainfall showers, bidets and free toiletries
  • Smart TVs with digital channels
  • Fridges, electric kettles and daily housekeeping

Languages

Chinese (Mandarin), English, Malay

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the regional cleaning and disinfection practices of Safe & Clean (Malaysia)

Social distancing

Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitiser provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free covered self-parking on site

Food and drink

  • 1 restaurant

Restaurants on site

  • Park Cafe

Family friendly

  • Laundry facilities
  • Fridge
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Ballroom
  • Banquet hall
  • Lift
  • Reception hall

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Conference centre
  • A meeting room

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible (may have limits)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets

Bathroom

  • Bidet
  • Free toiletries
  • Hairdryer
  • Rainfall showerhead
  • Shower
  • Towels

Entertainment

  • Digital channels
  • Smart TV

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Fridge

More

  • Desk
  • Iron/ironing board (on request)
  • Phone
  • Safe
  • Soundproofing
  • Turndown service

Similar properties

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Policies

Check-in

Check-in from 3:00 PM - 11:00 PM
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Children up to the age of 2 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for MYR 84.8 per day.
Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: MYR 100.00 per accommodation, per stay
  • A tax of MYR 10.00 per accommodation, per night is imposed by the country of Malaysia and collected at the property from 1 January 2023. Permanent residents and Malaysian nationals are exempt from the tax. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

  • Rollaway bed fee: MYR 84.8 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Noise-free guestrooms cannot be guaranteed
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

We should mention

Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Austin Park Johor Bahru
Austin Park Hotel Hotel
Austin Park Hotel Johor Bahru
Austin Park Hotel Hotel Johor Bahru

Frequently asked questions

Is Austin Park Hotel pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at ?

As of 27 Mar 2023, prices found for a 1-night stay for 2 adults at on 23 Apr 2023 start from RM 145.69, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Austin Park Hotel?

Self-parking is free at this property.

What time is check-in at Austin Park Hotel?

Check-in is from 3:00 PM - 11:00 PM. After-hours check-in is not available.

What time is check-out at Austin Park Hotel?

Checkout is at noon.

Where is Austin Park Hotel located?

Situated in the entertainment district, this hotel is 0.1 mi (0.2 km) from Austin Heights Water & Adventure Park and 1.9 mi (3 km) from AEON Tebrau City. KSL City Mall and Komtar JBCC are also within 9 mi (15 km).

Can I cancel my reservation for free at Austin Park Hotel and receive a full refund?

Yes, Austin Park Hotel offers free cancellation on select room rates, because flexibility matters! Please refer to Austin Park Hotel cancellation policy on our site for more details about any exclusions or requirements.

Austin Park Hotel Reviews

Austin Park Hotel Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 29 out of 62 reviews" "
" "10 - Excellent 47%
Rating 8 - Good. 16 out of 62 reviews" "
" "8 - Good 26%
Rating 6 - Okay. 7 out of 62 reviews" "
" "6 - Okay 11%
Rating 4 - Poor. 7 out of 62 reviews" "
" "4 - Poor 11%
Rating 2 - Terrible. 3 out of 62 reviews" "
" "2 - Terrible 5%

8.4/10

Cleanliness

8.2/10

Staff & service

8.1/10

Amenities

8.1/10

Property conditions & facilities

6.9/10

Eco-friendliness

Reviews

8/10 Good

MAI

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good location!
Stayed 1 night in Nov 2022

2/10 Terrible

Tack Kin

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Room is not ready during check in at 4.30pm which the room should be ready before 3pm for us to check in. Room wood flooring were not install properly and caused my kids injured his thumb while crawling on the floor. Breakfast is not much choices to choose.
Stayed 1 night in Oct 2022

6/10 Okay

XIN WEN PATRICK, SINGAPORE

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Oct 2022

4/10 Poor

Ian

Travelled with group
Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
No hot shower
Hot water ran out halfway through my shower. For this, it is a terrible no-no
Stayed 1 night in Sep 2022

4/10 Poor

Martin

Disliked: Cleanliness, property conditions & facilities, room comfort
Bad experience
The air conditioning is too loud, end up change another room, end up another room also as loud. Hot water capacity is too little , only enough for 1 person, the 2nd person bath half way ran out of hot water. The floor was sticky walking on bare foot. Bad experience.
Stayed 1 night in Sep 2022

8/10 Good

Keat Hong

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Room is comfortable and clean. But…don’t expect good view from your room
Stayed 1 night in Aug 2022

6/10 Okay

Verified traveller

Room type
Booked a queen bed for the stay,but they gave me a 2 single bed room.Called to check with the counter and they insisted that I booked standard twin!Dont want argue to spoil my holiday mood.
Stayed 1 night in Aug 2022

10/10 Excellent

FONG

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room is very clean and the staffs are very friendly.
Stayed 1 night in Aug 2022

10/10 Excellent

Gerald

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was spacious and clean!
Stayed 1 night in Jun 2022

10/10 Excellent

Uvaraj

Stayed 1 night in May 2022