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The Ardens Hotel - Austin

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Luxe Room | Premium bedding, free minibar, in-room safe, desk
Luxe Room | Premium bedding, free minibar, in-room safe, desk
Premium bedding, free minibar, in-room safe, desk
Premium bedding, free minibar, in-room safe, desk
Premium bedding, free minibar, in-room safe, desk

Overview of The Ardens Hotel - Austin

The Ardens Hotel - Austin

3.5-star property

8.2/10 Very good

Popular amenities

  • Free WiFi
  • Parking included
  • Air conditioning
  • Restaurant
  • Laundry
  • Room service
Map
19 & 21, Jalan Austin Perdana 2/22, Taman Austin Perdana, Johor Bahru, Johor, 81100

Explore the area

  • Popular LocationHospital Sultan Ismail19 min walk
  • Popular LocationSunway College Johor Bahru3 min drive
  • Popular LocationAEON Tebrau City6 min drive
  • AirportJohor Bahru (JHB-Senai Intl.)33 min drive

Room options

About this area

Johor Bahru

In the business district, The Ardens Hotel - Austin is in an area with good shopping. Travellers who have shopping on the agenda can visit Johor Bahru City Square and KSL City Mall. Austin Heights Water & Adventure Park and Tiram Indoor Water Park are also worth visiting.

What's nearby

  • Hospital Sultan Ismail - 19 min walk
  • Sunway College Johor Bahru - 3 min drive
  • Austin Hills Country Club - 6 min drive
  • AEON Tebrau City - 6 min drive
  • Austin Heights Water & Adventure Park - 7 min drive

Getting around

  • JB Sentral - 20 min drive
  • Senai International Airport (JHB) - 34 min drive

Restaurants

  • Just Want Coffee - 13 min walk
  • A-Gong's Laksa - 19 min walk
  • DreamLiner Airways Cafe - 19 min walk
  • People & Places Caf - 3 min drive
  • Basilico - 3 min drive

About this property

The Ardens Hotel - Austin

3.5-star hotel in the business district
At The Ardens Hotel - Austin, you can look forward to a garden, dry cleaning/laundry services and a restaurant. Guests can connect to free in-room WiFi.
Other perks at this hotel include:
  • Free self-parking
  • A lift, a 24-hour front desk and a porter/bellboy
  • A front desk safe, multilingual staff and a TV in the lobby
  • Guest reviews give good marks for the overall value, helpful staff and proximity to shopping
Room features
All 20 rooms boast comforts such as premium bedding and air conditioning, in addition to thoughtful touches such as free stocked minibars and free WiFi. Guests reviews speak well of the spacious rooms at the property.
More conveniences in all rooms include:
  • Bathrooms with rainfall showers and bidets
  • Flat-screen TVs with premium channels
  • Mini fridges, electric kettles and daily housekeeping

Languages

Chinese (Mandarin), English, Malay

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the regional cleaning and disinfection practices of Safe & Clean (Malaysia)

Social distancing

Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks are required at the property
Hand sanitiser provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Free off-site parking

Food and drink

  • 1 restaurant
  • Room service available

Restaurants on site

  • The Stag

Family friendly

  • Laundry facilities
  • Mini-fridge

Conveniences

  • Lift
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter
  • Wedding services

Outdoors

  • Garden

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible (may have limits)

More

  • Designated smoking areas (fines apply)
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Premium bedding

Bathroom

  • Bidet
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Rainfall showerhead
  • Shower

Entertainment

  • Flat-screen TV
  • Premium channels
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Free minibar
  • Mini fridge

More

  • Desk
  • Safe

Similar properties

See similar properties

Policies

Check-in

Check-in from 2:00 PM - anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax of MYR 10.00 per accommodation, per night is imposed by the country of Malaysia and collected at the property from 1 January 2023. Permanent residents and Malaysian nationals are exempt from the tax. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

We should mention

No pets and no service animals are allowed at this property

Property is also known as

Ardens Hotel Johor Bahru
Ardens Hotel Austin Johor Bahru
Ardens Hotel Austin
Ardens Austin Johor Bahru
Ardens Austin
Hotel The Ardens Hotel - Austin Johor Bahru
Johor Bahru The Ardens Hotel - Austin Hotel
Hotel The Ardens Hotel - Austin
The Ardens Hotel - Austin Johor Bahru
The Ardens Hotel
Ardens Austin Johor Bahru
The Ardens Austin Johor Bahru
The Ardens Hotel - Austin Hotel
The Ardens Hotel - Austin Johor Bahru
The Ardens Hotel - Austin Hotel Johor Bahru

Frequently asked questions

Is The Ardens Hotel - Austin pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at ?

As of 27 Jan 2023, prices found for a 1-night stay for 2 adults at on 1 Feb 2023 start from RM 123.11, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at The Ardens Hotel - Austin?

Self-parking is free at this property; nearby parking is also free.

What time is check-in at The Ardens Hotel - Austin?

Check-in is from 2:00 PM - anytime.

What time is check-out at The Ardens Hotel - Austin?

Checkout is at noon.

Where is The Ardens Hotel - Austin located?

Situated in the business district, this hotel is within 1 mile (2 km) of Hospital Sultan Ismail and Sunway College Johor Bahru. AEON Tebrau City and Austin Heights Water & Adventure Park are also within 2 miles (3 km).

Can I cancel my reservation for free at The Ardens Hotel - Austin and receive a full refund?

Yes, The Ardens Hotel - Austin offers free cancellation on select room rates, because flexibility matters! Please refer to The Ardens Hotel - Austin cancellation policy on our site for more details about any exclusions or requirements.

Reviews

8.2

Very good

Rating 10 - Excellent. 88 out of 244 reviews" "
" "10 - Excellent 36%
Rating 8 - Good. 120 out of 244 reviews" "
" "8 - Good 49%
Rating 6 - Okay. 26 out of 244 reviews" "
" "6 - Okay 11%
Rating 4 - Poor. 4 out of 244 reviews" "
" "4 - Poor 2%
Rating 2 - Terrible. 6 out of 244 reviews" "
" "2 - Terrible 2%

8.6/10

Cleanliness

8.6/10

Staff & service

7.3/10

Amenities

8.3/10

Property conditions & facilities

5.5/10

Eco-friendliness

Reviews

6/10 Okay

Low, Singapore

Travelled with partner
Liked: Cleanliness, staff & service
Check in and out was easy. Hotel location was deserted with no shops nearby. Room is reasonably size and comfortable. Sound proof is basically non existent and for some reasons, room above and beside makes lots of noise throughout the night causing a sleepless night.

2/10 Terrible

Mavis

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
this is the worst and most terrible hotel I've stayed.

6/10 Okay

Yanni

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
I hardly give bad review but it was one of the worst hotel I stayed in JB. Cons: There were ants on the desk and toilet basin. Brown stains were observed on the pillow and mattress cover. The towels have bad mouldy smell too. The shops nearby were closed, only can order grab food or grab to nearby malls. Pros: The wifi is good though.

8/10 Good

Teck Meng Wilson, Singapore

Liked: Cleanliness, property conditions & facilities
Budget no fuss hotel
Stayed 1 night in Jul 2022

2/10 Terrible

Michael

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
It's terrible
Stayed 1 night in Jul 2022

8/10 Good

Ee Lyn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2022

8/10 Good

Victor

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice trip
Nice place with good location!
Stayed 1 night in May 2021

8/10 Good

Kai Shen

Stayed 2 nights in Mar 2021

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lousy Toilet Paper & Food Poisoning Breakfast
Got back the same room which I stayed last year. Very comfortable but however, toilet paper quality is very lousy and easy to melt. There is new breakfast menu which are 4 types of spaghetti. I chose the carbonara and after breakfast, I'm having the runs as not sure what's wrong with the food.
Stayed 1 night in Feb 2020