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The Westin Desaru Coast Resort

Photo gallery for The Westin Desaru Coast Resort

Primary image
On the beach, sun-loungers, beach umbrellas, beach volleyball
On the beach, sun-loungers, beach umbrellas, beach volleyball
On the beach, sun-loungers, beach umbrellas, beach volleyball
Outdoor pool, open 7:00 AM to 7:00 PM, free pool cabanas, pool umbrellas

Overview of The Westin Desaru Coast Resort

The Westin Desaru Coast Resort

4.5 star property

4.6/5 Wonderful

Top rated for staff & service (4.7/5)

Popular amenities

  • Pool
  • Free WiFi
  • Air conditioning
  • Spa
  • Restaurant
  • Gym
Map
Jalan Pantai 3, Desaru Coast, Bandar Penawar, Johor, 81930

Explore the area

  • Popular LocationTidal Wave Beach2 min walk
  • Popular LocationDesaru Beach4 min walk
  • Popular LocationDesaru Coast Adventure Waterpark7 min walk
  • AirportSingapore (SIN-Changi)106 min drive

Room options

About this area

Bandar Penawar

Located in Bandar Penawar, The Westin Desaru Coast Resort is connected to the convention centre. The ELS Club Desaru Coast - Ocean Course and Sebana Golf Resort are worth checking out if an activity is on the agenda, while those looking for area attractions can visit Tidal Wave Beach and Desaru Coast Adventure Waterpark. Spend some time exploring the area's activities, including outlet shopping.
Visit our Bandar Penawar travel guideOpens in a new window
Map

What's nearby

  • Tidal Wave Beach - 2 min walk
  • Desaru Beach - 4 min walk
  • Desaru Coast Adventure Waterpark - 7 min walk
  • The ELS Club Desaru Coast - Ocean Course - 5 min drive
  • Fisherman Museum - 10 min drive

Getting around

  • Senai International Airport (JHB) - 55 min drive

About this property

The Westin Desaru Coast Resort

4.5-star luxury hotel near Desaru Beach
Consider a stay at The Westin Desaru Coast Resort and take advantage of a round-trip airport shuttle, a beach bar and a poolside bar. This hotel is a great place to bask in the sun with a beachfront location, beachfront dining and sunloungers. Indulge in a hot stone massage, a body wrap and aromatherapy at the on-site spa. Enjoy Italian cuisine, al fresco dining, and a poolside location at the two on-site restaurants. Enjoy the 24-hour gym, as well as activities such as beach volleyball. In addition to a garden and dry cleaning/laundry services, guests can connect to free in-room WiFi.
You'll also enjoy perks such as:
  • An outdoor pool with free cabanas, sunloungers and pool umbrellas
  • Continental breakfast (surcharge), self-parking (surcharge) and limo/town car service
  • Luggage storage, a TV in the lobby and a porter/bellboy
  • A computer station, massage treatment rooms and wedding services
  • Guest reviews speak highly of the helpful staff
Room features
All 275 rooms feature comforts, such as 24-hour room service and pillow menu, as well as thoughtful touches, such as laptop-compatible safes and Laptop workspace. Guest reviews highly rate the size rooms at the property.
More conveniences in all rooms include:
  • Pillowtop mattresses, down duvets and rollaway/extra beds (surcharge)
  • Bathrooms with deep-soaking baths and bidets
  • 55-inch LED TVs with premium channels
  • Furnished balconies or patios, mini fridges and free infant beds

Languages

Chinese (Mandarin), English, Hindi, Korean, Malay

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the regional cleaning and disinfection practices of Safe & Clean (Malaysia)
Follows the standard cleaning and disinfection practices of Commitment to Clean (Marriott)

Check-in

Contactless social distancing and check-out
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitiser provided
Individually wrapped food options available for breakfast, lunch, dinner and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking on site (MYR 5 per day)
  • Wheelchair-accessible parking and van parking available
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request
  • Limo/town car service

Food and drink

  • Continental breakfast available for a fee weekdays 6:30 AM–10:30 AM: MYR 50 per person
  • 2 restaurants
  • 3 bars/lounges, 1 beach bar and 1 poolside bar
  • 24-hour room service

Restaurants on site

  • Seasonal Tastes
  • Prego
  • MIX Lounge
  • Splash
  • Beach Bar

Things to do

  • 24-hour fitness centre
  • Beach volleyball
  • Full-service spa
  • Outdoor pool
  • Sauna
  • Steam room

Family friendly

  • Children's club (surcharge)
  • Free cots/infant beds
  • Laundry facilities
  • Mini-fridge
  • Outdoor pool
  • Rollaway/extra beds (surcharge)

Conveniences

  • Lift
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Porter
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Conference space (13466 square feet)
  • Meeting rooms - 7

Outdoors

  • Beach loungers
  • Beach umbrellas
  • Beachfront location
  • Free pool cabanas
  • Garden
  • Pool sunloungers
  • Pool umbrellas

Spa

  • 7 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Facials
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - sports
  • Massage - Swedish
  • Massage/treatment rooms
  • Sauna
  • Spa open daily
  • Hot tub
  • Steam room

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Hand-held showerhead
  • Height-adjustable showerhead
  • In-room accessibility (select rooms)
  • Lever door handles
  • Low-height worktop and sink
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Raised toilet seat
  • Roll-in shower (select rooms)
  • Transfer shower
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair-accessible bathroom vanity
  • Wheelchair-accessible business centre
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking
  • Wheelchairs available on site

More

  • Designated smoking areas (fines apply)
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Down duvet
  • Free cots/infant beds
  • Heating (climate-controlled)
  • Pillow menu
  • Pillow-top mattress
  • Rollaway/extra beds (surcharge)

Bathroom

  • Dressing gowns
  • Bidet
  • Deep-soaking bath
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Separate bath and shower
  • Shampoo
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste (on request)

Entertainment

  • 55-inch LED TV
  • TV channels
  • iPod dock
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Mini fridge
  • Minibar

Outdoor space

  • Furnished balcony or patio

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • Phone
  • Slippers
  • Turndown service

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Guest rating 4.5+
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Policies

Check-in

Check-in from 3 PM - 5:00 AM
Express check-in
Minimum check-in age - 18

Check-out

Check-out before noon
Express checkout

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Renovations and closures

The following facilities or services will be unavailable from September 23 2022 to September 26 2022 (dates subject to change):
  • Fitness facilities

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for MYR 120.0 per day.
Free cots are available on request at the property

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax of MYR 10.00 per accommodation, per night is imposed by the country of Malaysia and collected at the property from 1 January 2023. Permanent residents and Malaysian nationals are exempt from the tax. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

  • Fee for continental breakfast: MYR 50 per person (approximately)
  • Airport shuttle fee: MYR 250.00 per vehicle (one-way, maximum occupancy 8)
  • Self-parking fee: MYR 5 per day
  • Rollaway bed fee: MYR 120.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cots/infant beds and rollaway/extra beds
This property accepts credit cards, debit cards and cash
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

We should mention

Pool access available from 7:00 AM to 7:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
A car is recommended for transport to and from this property
Children under 11 years old are not allowed in the swimming pool without adult supervision
Guests under 16 years old are not allowed in the spa

Property is also known as

Westin Desaru Coast Resort Bandar Penawar
Westin Desaru Coast Resort
Westin Desaru Coast Bandar Penawar
Westin Desaru Coast
The Westin Desaru Coast Resort Hotel
The Westin Desaru Coast Resort Bandar Penawar
The Westin Desaru Coast Resort Hotel Bandar Penawar

Frequently asked questions

Does The Westin Desaru Coast Resort have a pool?

Yes, this property has an outdoor pool. Pool access is from 7:00 AM to 7:00 PM.

How much does it cost to stay at ?

As of 30 Sept 2022, prices found for a 1-night stay for 2 adults at on 2 Oct 2022 start from RM 680.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is The Westin Desaru Coast Resort pet-friendly?

No, only service animals are welcome at the property.

How much is parking at The Westin Desaru Coast Resort?

Self-parking is available for MYR 5 per day.

What time is check-in at The Westin Desaru Coast Resort?

Check-in is from 3 PM - 5:00 AM.

What time is check-out at The Westin Desaru Coast Resort?

Checkout is at noon.

Does The Westin Desaru Coast Resort provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of MYR 250.00 per vehicle applies.

Where is The Westin Desaru Coast Resort located?

Located in Bandar Penawar, this beachfront hotel is connected to the convention centre and within a 5-minute walk of Tidal Wave Beach and Desaru Beach. The ELS Club Desaru Coast - Ocean Course and Desaru Coast Adventure Waterpark are also within 2 miles (3 km).

Overall score and ratings

4.6

Wonderful

Rating 5 - Excellent. 97 out of 142 reviews
5 - Excellent 68%
Rating 4 - Good. 37 out of 142 reviews
4 - Good 26%
Rating 3 - Okay. 7 out of 142 reviews
3 - Okay 5%
Rating 2 - Poor. 1 out of 142 reviews
2 - Poor 1%
Rating 1 - Terrible. 0 out of 142 reviews
1 - Terrible 0%

4.6/5

Cleanliness

4.7/5

Staff & service

4.4/5

Amenities

4.6/5

Property conditions & facilities

4.4/5

Eco-friendliness
Write a review

5/5 Excellent

Yang
Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice beach and hotel. Friendly staff. Breakfast is great.
Stayed 2 nights in Sep 2022

5/5 Excellent

Keane
Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 2 nights in Sep 2022

3/5 Okay

Kat
Travelled with family
Liked: Staff & service, amenities
Disliked: Cleanliness
Love the seaview and proximity to the beach. The service is good but the cleanliness can be improved. Spotted a cockroach in the bathroom and also a shoe print on the bath towel.
Stayed 2 nights in Sep 2022

5/5 Excellent

Philip
Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great spot for a clean beach and facilities. If you have an infant need to inform the staff to include bedding with the cot bed.
Stayed 1 night in Sep 2022

3/5 Okay

Lee Lin
Travelled with group
Liked: Staff & service
Hard to get transportation unless you drive. Limited slots for spa and I was not able to enjoy during my 2D/1N stay.
Stayed 1 night in Aug 2022

5/5 Excellent

Ashish Jayaram
Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms were clean and quite spacious. Service was excellent by everyone. During the buffet bf on 16th morning, i requested the lady near the fruits “/waffle counter to refill the jackfruits and to my surprise she brought it to my table! Only thing about the bf was there were no crepes being made unlike other Westin hotels :) The deluxe garden view room had a lovely view of the hardrock hotel (which lit up in purple at night and looked absolutely gorgeous). Also beside it there was unblocked greenery view! Loved it. Only felt that the pools were smaller than other Westin hotels, no children pool slides etc like in Bali and other places.
Stayed 1 night in Aug 2022

3/5 Okay

Zailan
Travelled with family
Bath tab dirty (out side)
Stayed 1 night in Jul 2022

5/5 Excellent

won sang
Stayed 3 nights in Jun 2022

5/5 Excellent

Sung Beng
Stayed 2 nights in May 2022

4/5 Good

Antonia
Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Check in was slow.
Second trip and check in is always a bit slow. Celebrating birthdays and requested upgrade but upgraded room was not as requested. Request for twin beds not fulfilled as well despite my few weeks in advance request. Check out was also very slow. Some trouble with my credit card as they kept requesting for a PIN. In the end after am hour calling my bank the receptionist did an offline card charge. I wish there were more options as we do not always know our credit card pin numbers
Stayed 4 nights in Apr 2022

General hotel information

Hotel locationBandar Penawar
Star rating4.5 star property
Nearest airportSingapore (SIN-Changi)
Nearby landmarksTidal Wave Beach, Desaru Beach, Desaru Coast Adventure Waterpark