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Hako Hotel Mount Austin

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Mini Suite | Desk, iron/ironing board, free WiFi, bed sheets
Mini Suite | Desk, iron/ironing board, free WiFi, bed sheets
Mini Suite | Desk, iron/ironing board, free WiFi, bed sheets
Executive Family | Desk, iron/ironing board, free WiFi, bed sheets

Overview of Hako Hotel Mount Austin

Hako Hotel Mount Austin

3.0 star property
This property can only accept bookings for essential travel or stays. You may be asked to provide evidence of this on arrival. For more information, check local advisories before you book.

4.2/5 Very good

Popular amenities

  • Free WiFi
  • Air conditioning
  • 24/7 front desk
Map
17-02, 17-03, 17-04, JALAN AUSTIN HEIGHT 8/3, Johor Bahru, Johor, 81100

Explore the area

  • Popular LocationAustin Heights Water & Adventure Park2 min walk
  • Popular LocationSunway College Johor Bahru5 min walk
  • Popular LocationAustin Hills Country Club19 min walk
  • AirportSingapore (SIN-Changi)59 min drive

Room options

About this area

Johor Bahru

Located in Johor Bahru, Hako Hotel Mount Austin is in the business district. Travellers who have shopping on the agenda can visit KSL City Mall and Johor Bahru City Square. Austin Heights Water & Adventure Park and Tiram Indoor Water Park are also worth visiting.

What's nearby

  • Austin Heights Water & Adventure Park - 2 min walk
  • Sunway College Johor Bahru - 5 min walk
  • Austin Hills Country Club - 19 min walk
  • AEON Tebrau City - 6 min drive
  • Hospital Sultan Ismail - 6 min drive

Getting around

  • JB Sentral - 20 min drive
  • Changi Airport (SIN) - 58 min drive

About this property

Hako Hotel Mount Austin

3-star hotel in the business district
Hako Hotel Mount Austin provides a snack bar/deli and more. Stay connected with free in-room WiFi.
Additional perks include:
  • Smoke-free property, a 24-hour front desk and a lift
Room features
All guest rooms at Hako Hotel Mount Austin boast thoughtful touches, such as air conditioning, as well as amenities, such as complimentary wireless Internet access and complimentary bottled water.
Extra conveniences in all rooms include:
  • Bathrooms with showers and free toiletries

Languages

Chinese (Mandarin), English, Malay

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the regional cleaning and disinfection practices of Safe & Clean (Malaysia)

Social distancing

Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks are required at the property
Hand sanitiser provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • No on-site parking available

Family friendly

  • Snack bar/deli

Conveniences

  • Lift

Guest services

  • 24-hour front desk

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper

Entertainment

  • Smart TV

Food and drink

  • Free bottled water

More

  • Desk
  • Iron/ironing board (on request)

More properties to consider

See similar properties

Policies

Check-in

Check-in from 2:00 PM - anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
This property can only accept bookings for essential travel or stays. You may be asked to provide evidence of this on arrival. For more information, check local advisories before you book.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Cash deposit: MYR 50 per stay
  • A tax of MYR 10.00 per accommodation, per night is imposed by the country of Malaysia and collected at the property from 1 January 2023. Permanent residents and Malaysian nationals are exempt from the tax. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
No on-site parking is available
This property accepts credit cards, debit cards and cash
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

We should mention

No pets and no service animals are allowed at this property

Property is also known as

Hako Hotel Mount Austin Hotel
Hako Hotel Mount Austin Johor Bahru
Hako Hotel Mount Austin Hotel Johor Bahru

Frequently asked questions

Is Hako Hotel Mount Austin pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at ?

As of 30 Sept 2022, prices found for a 1-night stay for 2 adults at on 31 Oct 2022 start from RM 169.68, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Hako Hotel Mount Austin?

This property doesn't offer parking.

What time is check-in at Hako Hotel Mount Austin?

Check-in is from 2:00 PM - anytime.

What time is check-out at Hako Hotel Mount Austin?

Checkout is at noon.

Where is Hako Hotel Mount Austin located?

Situated in the entertainment district, this hotel is within a 10-minute walk of Austin Heights Water & Adventure Park and Sunway College Johor Bahru. Austin Hills Country Club and Hospital Sultan Ismail are also within 2 miles (3 km).

Can I cancel my reservation for free at Hako Hotel Mount Austin and receive a full refund?

Yes, Hako Hotel Mount Austin offers free cancellation on select room rates, because flexibility matters! Please refer to Hako Hotel Mount Austin cancellation policy on our site for more details about any exclusions or requirements.

Overall score and ratings

4.2

Very good

Rating 5 - Excellent. 12 out of 27 reviews
5 - Excellent 44%
Rating 4 - Good. 11 out of 27 reviews
4 - Good 41%
Rating 3 - Okay. 2 out of 27 reviews
3 - Okay 7%
Rating 2 - Poor. 1 out of 27 reviews
2 - Poor 4%
Rating 1 - Terrible. 1 out of 27 reviews
1 - Terrible 4%

4.2/5

Cleanliness

4.3/5

Staff & service

4.0/5

Amenities

4.3/5

Property conditions & facilities

4/5 Good

Jeffrey Bok
Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall it was a comfortable stay.
Stayed 1 night in Jun 2020

4/5 Good

Kin, K.L
Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is convenient. Staff friendly and hotel is cleanliness is good
Stayed 3 nights in Jul 2020

4/5 Good

James, Fantastic
Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
It’s new hotel, nice design and clean, will stay again
Stayed 1 night in Jul 2020

4/5 Good

Siew Hoon
Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfy Stay
Comfy mattress, pillow n comforter. Room was cleaned and well maintained. Highly recommended.
Stayed 1 night in Jun 2020

5/5 Excellent

Verified traveller
Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Mako hotel
The experience was amazing, brand new hotel in a good location
Stayed 1 night in Feb 2020

5/5 Excellent

Khor
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2020

4/5 Good

Verified traveller
Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel design is great and very comfortable but the club at the back is noisy
Stayed 1 night in Feb 2020

4/5 Good

Verified traveller
Liked: Property conditions & facilities, room comfort
Will be back
Housekeeping did not came in after our 1st night. Location was good but difficult to find parking lot.
Stayed 2 nights in Jan 2020

4/5 Good

guangze
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2020

4/5 Good

Cass, Singapore
Travelled with group
Liked: Staff & service, amenities, property conditions & facilities
Good location and staff is friendly. They have a 24 hours counter refreshment bar at lobby with coffee tea and biscuits. Toilet can be improved but overall still good. They offered to keep your bags for late checkout
Stayed 1 night in Jan 2020