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Frequently asked questions

Does KSL Hot Spring Resort have a pool?

Yes, this property has an outdoor pool and a children's pool.

How much does it cost to stay at KSL Hot Spring Resort?

As of 2 Jun 2023, prices found for a 1-night stay for 2 adults at KSL Hot Spring Resort on 8 Jun 2023 start from RM 180.09, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is KSL Hot Spring Resort pet-friendly?

No, pets are not allowed at this property.

How much is parking at KSL Hot Spring Resort?

Self-parking is free at this property.

What time is check-in at KSL Hot Spring Resort?

Check-in is from 3 PM - 6:00 AM.

What time is check-out at KSL Hot Spring Resort?

Checkout is at noon.

Does KSL Hot Spring Resort provide a shuttle to the airport?

Yes, there's an airport shuttle.

Where is KSL Hot Spring Resort located?

Situated in Johor Bahru, this hotel is within 3 miles (5 km) of Austin Heights Water & Adventure Park, Austin Hills Country Club and Sunway College Johor Bahru. Hospital Sultan Ismail is 3.1 mi (4.9 km) away.

KSL Hot Spring Resort Reviews

KSL Hot Spring Resort Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 163 out of 442 reviews" "
" "10 - Excellent 37%
Rating 8 - Good. 187 out of 442 reviews" "
" "8 - Good 42%
Rating 6 - Okay. 49 out of 442 reviews" "
" "6 - Okay 11%
Rating 4 - Poor. 25 out of 442 reviews" "
" "4 - Poor 6%
Rating 2 - Terrible. 18 out of 442 reviews" "
" "2 - Terrible 4%

8.4/10

Cleanliness

8.1/10

Staff & service

7.8/10

Amenities

8.3/10

Property conditions & facilities

7.7/10

Eco-friendliness

Reviews

2/10 Terrible

jungwook

Stayed 1 night in Feb 2023

4/10 Poor

Verified traveller

Disliked: Cleanliness
Only if you want to try the hotsprings bath
Check in staff was friendly. But after going into the room found rubbish near the curtains, room was super hot as it seemed like there was nobody using the room for a long time and when I used the showers it flooded as they did not clear the drain properly and it clogged. Called the receiption line but staff wasn't as friendly and took about 30 mins before a maintenance staff came. But the maintenance staff was friendly and cleaned the clog and cleaned up the flood. They only provide breakfast so lunch and dinner have to either grabfood or go out to eat as there is no nearby places to eat..
Stayed 2 nights in Jan 2023

8/10 Good

Komala, Petaling Jaya

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall is good

6/10 Okay

Meng Chong

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Room condition excellent , check in was rather slow as compared to other hotel , WiFi was bad as most time can't connect . Free parking. Need to drive out to eat or shop . Breakfast was just average . Coffee was not nice , better to bring your own coffee .

8/10 Good

Thoong Ee

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The quiet and cozy environment If laundry and restaurant service is available within the resort, it will be better

8/10 Good

Edven

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Reception
Good but still can be improve , reception waited too long for room on the process
Stayed 1 night in Dec 2022

4/10 Poor

TENG TENG

Average stay
Check-in process was smooth, Spacious room but cleanliness need to be improved, bed linen has smell, not sure if it's fresh set. Previous occupants brought durian and there is smell from the Fridge, although this is not the hotel's fault but this room should not be assigned until the smell is cleared. Hot spring open from 5pm during weekdays which means no hot spring available if staying over during weekdays and wish to visit in the morning. Requested for late check-out at 1pm and got rejected for the reason due to sch holiday but we saw plenty of vacant rooms.
Stayed 1 night in Dec 2022

8/10 Good

Noorazam

Stayed 1 night in Nov 2022

10/10 Excellent

Danny

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the location is abit off the track but nice and quiet . will be good if the hot spring can be open whole day instead of selected hours.
Stayed 2 nights in Oct 2022

8/10 Good

Josephine

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is good, but if is not driving is inconvenient.
Stayed 1 night in Oct 2022