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Grand Hallmark Hotel Johor Bahru

Photo gallery for Grand Hallmark Hotel Johor Bahru

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Deluxe Room, 1 Queen Bed | Down duvets, minibar, in-room safe, individually decorated
Deluxe Room, 2 Single Beds | Down duvets, minibar, in-room safe, individually decorated
Down duvets, minibar, in-room safe, individually decorated
Down duvets, minibar, in-room safe, individually decorated

Overview of Grand Hallmark Hotel Johor Bahru

Grand Hallmark Hotel Johor Bahru

2.5 star property

Top rated for amenities (3.5/5)

Popular amenities

  • Free WiFi
  • Air conditioning
  • Restaurant
  • Breakfast available
  • Business services
  • Parking available
Map
No. 32, Jalan Molek 2/2, Taman Molek, Johor Bahru, Johor, 81100

Explore the area

  • Popular LocationSunway College Johor Bahru7 min drive
  • Popular LocationHospital Sultan Ismail11 min drive
  • Popular LocationAustin Heights Water & Adventure Park14 min drive
  • AirportJohor Bahru (JHB-Senai Intl.)32 min drive

Room options

About this area

Johor Bahru

Located in Johor Bahru, Grand Hallmark Hotel Johor Bahru is in the city centre. Travellers who have shopping on the agenda can visit KSL City Mall and Johor Bahru City Square. Austin Heights Water & Adventure Park and Tiram Indoor Water Park are also worth visiting.

What's nearby

  • Sunway College Johor Bahru - 7 min drive
  • Hospital Sultan Ismail - 11 min drive
  • Austin Heights Water & Adventure Park - 14 min drive
  • Austin Hills Country Club - 15 min drive
  • Istana Pasir Pelangi - 18 min drive

Getting around

  • JB Sentral - 16 min drive
  • Admiralty Station - 18 min drive
  • Senai International Airport (JHB) - 33 min drive

About this property

Grand Hallmark Hotel Johor Bahru

Hotel in the city centre, revitalised in 2018
You can look forward to a round-trip airport shuttle, dry cleaning/laundry services and a business centre at Grand Hallmark Hotel Johor Bahru. Stay connected with free in-room WiFi, and guests can find other amenities, such as a restaurant.
You'll also find perks such as:
  • Local cuisine breakfast (surcharge), self-parking (surcharge) and a theme park shuttle
  • A front desk safe, tour/ticket information and free newspapers
  • A 24-hour front desk, luggage storage and multilingual staff
  • Guest reviews speak well of the breakfast
Room features
All guest rooms at Grand Hallmark Hotel Johor Bahru include thoughtful touches, such as Laptop workspace and climate-controlled air conditioning, in addition to amenities, such as complimentary wireless Internet access and safes.
More conveniences in all rooms include:
  • Down duvets and rollaway/extra beds (surcharge)
  • Rainfall showers, designer toiletries and bidets
  • 32-inch LCD TVs with satellite channels
  • Mini fridges, coffee/tea makers and daily housekeeping

Languages

Chinese (Mandarin), English, Indonesian, Malay

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the regional cleaning and disinfection practices of Safe & Clean (Malaysia)
Follows the industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Social distancing

Contactless check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitiser provided
Individually wrapped food options available for breakfast, lunch and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Motorhome/coach/lorry parking (free) on site
  • Self parking on site (surcharge)
  • Extended parking on site
  • Wheelchair-accessible parking available
  • Return airport shuttle (surcharge) from 10:00 AM to 9:00 PM
  • Airport shuttle on request
  • Ferry terminal shuttle (surcharge)
  • Shopping centre shuttle (surcharge)
  • Theme park shuttle (surcharge)

Food and drink

  • Local cuisine breakfast available for a fee daily 7:00 AM–10:30 AM: MYR 15 for adults and MYR 8 for children
  • 1 restaurant
  • Room service available

Family friendly

  • Laundry facilities
  • Mini-fridge
  • Rollaway/extra beds (surcharge)
  • Soundproofed rooms

Conveniences

  • Lift
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Business services

  • Business centre

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Doorbell and phone notification
  • Handrails in stairwells
  • In-room accessibility (select rooms)
  • Visual fire alarm
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair accessible (may have limitations)
  • Wheelchairs available on site

More

  • Designated smoking areas
  • Renovated entire property – December 2018

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Down duvet
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bidet
  • Designer toiletries
  • Hairdryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 32-inch LCD TV
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Mini fridge
  • Minibar

More

  • Access via exterior corridors
  • Desk
  • Electrical adapters/chargers
  • Free newspapers
  • Individually decorated
  • Individually furnished
  • Iron/ironing board (on request)
  • Laptop-friendly workspace
  • Phone
  • Safe
  • Slippers
  • Soundproofing

Similar properties

See similar properties

Policies

Check-in

75% of travellers were happy with check-in
Check-in time starts at 2 PM
Express check-in
Minimum check-in age - 18

Check-out

Check-out before noon
Express checkout

Special check-in instructions

This property offers transfers from the ferry terminal and airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for MYR 50.0 per night.
Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax of MYR 10.00 per accommodation, per night is imposed by the country of Malaysia and collected at the property from 1 January 2023. Permanent residents and Malaysian nationals are exempt from the tax. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

  • Fee for local cuisine breakfast: MYR 15 for adults and MYR 8 for children (approximately)
  • Airport shuttle fee: MYR 106 per vehicle (one-way, maximum occupancy 10)
  • Airport shuttle fee per child: MYR 106 (one-way)
  • Rollaway bed fee: MYR 50.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
Property registration number 875134-K

We should mention

No pets and no service animals are allowed at this property
Alcohol is not served at this property

Property is also known as

Grand Hallmark
Grand Hallmark Hotel
Grand Hallmark Hotel Johor Bahru
Grand Hallmark Johor Bahru
Grand Hotel Hallmark
Grand Hallmark Johor Bahru
Grand Hallmark Hotel (Johor Bahru)
Grand Hallmark Hotel Johor Bahru Hotel
Grand Hallmark Hotel Johor Bahru Johor Bahru
Grand Hallmark Hotel Johor Bahru Hotel Johor Bahru

Frequently asked questions

Is Grand Hallmark Hotel Johor Bahru pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at ?

As of 27 Sept 2022, prices found for a 1-night stay for 2 adults at on 27 Oct 2022 start from RM 96.16, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Grand Hallmark Hotel Johor Bahru?

Self-parking is available for a fee.

What time is check-in at Grand Hallmark Hotel Johor Bahru?

Check-in begins at 2 PM.

What time is check-out at Grand Hallmark Hotel Johor Bahru?

Checkout is at noon.

Does Grand Hallmark Hotel Johor Bahru provide a shuttle to the airport?

Yes, there's an airport shuttle that runs 10:00 AM-9:00 PM on request. A fee of MYR 106 per vehicle applies.

Where is Grand Hallmark Hotel Johor Bahru located?

Located in the heart of Johor Bahru, this hotel is 2.4 mi (3.8 km) from Toppen Shopping Centre and 2.6 mi (4.2 km) from AEON Tebrau City. KSL City Mall and Sunway College Johor Bahru are also within 6 miles (10 km).

Can I cancel my reservation for free at Grand Hallmark Hotel Johor Bahru and receive a full refund?

Yes, Grand Hallmark Hotel Johor Bahru offers free cancellation on select room rates, because flexibility matters! Please refer to Grand Hallmark Hotel Johor Bahru cancellation policy on our site for more details about any exclusions or requirements.

Overall score and ratings

3.2
Rating 5 - Excellent. 9 out of 78 reviews
5 - Excellent 12%
Rating 4 - Good. 30 out of 78 reviews
4 - Good 38%
Rating 3 - Okay. 17 out of 78 reviews
3 - Okay 22%
Rating 2 - Poor. 13 out of 78 reviews
2 - Poor 17%
Rating 1 - Terrible. 9 out of 78 reviews
1 - Terrible 12%

3.4/5

Cleanliness

3.3/5

Staff & service

3.5/5

Amenities

3.0/5

Property conditions & facilities

3.3/5

Eco-friendliness

4/5 Good

SEE
Business traveller
Liked: Cleanliness, staff & service, amenities
Suitable for business trip, easy to find restaurant.
Stayed 2 nights in Apr 2022

3/5 Okay

YUN
Stayed 2 nights in Mar 2022

5/5 Excellent

Verified traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2022

2/5 Poor

minah, jb
Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 1 night in Sep 2020

3/5 Okay

Anonymous, KL
Business traveller
Below expectation, for 1 night biz stay purposes ok but not for leisure.
Stayed 1 night in Aug 2020

4/5 Good

Hamzah
Business traveller
Liked: Cleanliness, staff & service
Maybe will reconsider to check in again....
Everything is ok except that for a two nights stay,it was quite bored. This is due to the TV system is not working. It was not inform prior to check in until we as guest raised the problem. The hotel should provide rate discount due to this situation.....
Stayed 2 nights in Jul 2020

4/5 Good

Hamzah
Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2020

5/5 Excellent

Verified traveller
Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Worth and nice location
Stayed 3 nights in Mar 2020

3/5 Okay

Azman
Travelled with family
Liked: Cleanliness, staff & service
Overall
Bilik agak sempit dengan ada tiang di tengah-tengah bilik. Bilik tiada tingkap, wayar tv berjuntai bahaya pd ank kecil. Sarapan bagus, bnyk pilihan.
Stayed 2 nights in Dec 2019

4/5 Good

Verified traveller
Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s a nice hotel with big rooms. It’s clean enough and staff were friendly enough to provide what we need. It’s a bit far from main central area of JB
Stayed 1 night in Nov 2019