Check COVID-19 restrictions.

Find out more
See all properties

Sand & Sandals Desaru Beach Resort & Spa

Photo gallery for Sand & Sandals Desaru Beach Resort & Spa

Primary image
Private beach, white sand, waterskiing, beach bar
Outdoor pool
Outdoor pool
Outdoor pool

Overview of Sand & Sandals Desaru Beach Resort & Spa

Sand & Sandals Desaru Beach Resort & Spa

5.0 star property

3.6/5 Good

Guests rated this property 3.5/5 for cleanliness.

Popular amenities

  • On private beach
  • Pool
  • Free WiFi
  • Air conditioning
  • Spa
  • Restaurant
Map
Bandar Penawar, Bandar Penawar, Johor, 81930

Explore the area

  • Popular LocationDesaru Beach2 min walk
  • Popular LocationDesaru Coast Adventure Waterpark5 min drive
  • Popular LocationTidal Wave Beach5 min drive
  • AirportSingapore (SIN-Changi)100 min drive

Choose dates to view prices

About this area

Bandar Penawar

Located in Bandar Penawar, Sand & Sandals Desaru Beach Resort & Spa is on a private beach. Desaru Coast Adventure Waterpark is a popular attraction and the area's natural beauty can be seen at Desaru Beach and Tanjung Balau Beach. Tidal Wave Beach and Desaru Fruit Farm are also worth visiting.
Visit our Bandar Penawar travel guideOpens in a new window
View more Resorts in Bandar PenawarOpens in a new window
Map

What's nearby

  • Desaru Beach - 2 min walk
  • Desaru Coast Adventure Waterpark - 5 min drive
  • The ELS Club Desaru Coast - Ocean Course - 5 min drive
  • Tidal Wave Beach - 5 min drive
  • Fisherman Museum - 7 min drive

Getting around

  • Senai International Airport (JHB) - 53 min drive

About this property

Sand & Sandals Desaru Beach Resort & Spa

Resort with private beach and full-service spa
At Sand & Sandals Desaru Beach Resort & Spa, hit the private white sand beach, dine on-site at Sand & Sandals or enjoy a drink at one of the resort's 2 bars/lounges.
Sand & Sandals Desaru Beach Resort & Spa offers 208 air-conditioned accommodations with a safe and complimentary bottles of water. Rooms open to balconies. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include a shower, bidets, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. LED televisions come with cable channels. Housekeeping is provided on a daily basis.

An outdoor pool, a children's pool and a spa tub are on site. Other recreational amenities include a private beach and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Senses Spa has 7 treatment rooms and outdoor treatment areas. Services include facials, body scrubs and body treatments. A variety of treatment therapies are provided, including reflexology. The spa is equipped with a sauna.

The spa is open daily.

Languages spoken

English, Malay

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • No on-site parking available

Food and drink

  • Buffet breakfast available for a fee daily 7 AM–10 AM: MYR 45 per person
  • 1 restaurant
  • 2 bars/lounges and 1 beach bar

Restaurants on site

  • Sand & Sandals
  • Fortune Kitchen
  • Shiokaze Teppan
  • Beach
  • Safari

Things to do

  • Children's pool
  • Fitness centre
  • Full-service spa
  • Outdoor pool
  • Parasailing
  • Hot tub
  • Waterskiing

Family friendly

  • Children's pool
  • Outdoor pool
  • Fridge
  • Rollaway/extra beds (surcharge)

Conveniences

  • Lift
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Porter

Business services

  • Conference centre
  • Meeting rooms

Outdoors

  • Private beachfront location

Spa

  • 7 treatment rooms
  • Body scrubs
  • Body treatments
  • Facials
  • Massages
  • Massage/treatment rooms
  • Outdoor treatment areas
  • Reflexology
  • Sauna
  • Spa open daily

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • In-room accessibility

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bidet
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower

Entertainment

  • TV channels
  • LED TV

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Fridge

Outdoor space

  • Balcony

More

  • Desk
  • Iron/ironing board
  • Safe

Similar properties

  • View

    Hard Rock Hotel Desaru Coast

    Bandar Penawar
    • Breakfast included
    • Pool
    • Parking included
    4.3 out of 5 Excellent (See all 277 reviews)
  • View

    The Westin Desaru Coast Resort

    Bandar Penawar
    • Breakfast included
    • Pool
    • Parking included
    4.6 out of 5 Wonderful (See all 129 reviews)
  • View

    Tunamaya Beach & Spa Resort – Desaru

    Bandar Penawar
    • Breakfast included
    • Pool
    • Parking included
    3.8 out of 5 Good (See all 392 reviews)
  • View

    Lotus Desaru Beach Resort

    Bandar Penawar
    • Breakfast included
    • Pool
    • Parking included
    3.6 out of 5 Good (See all 628 reviews)
  • View

    Lotus Seaview Beach Resort & Spa

    Bandar Penawar
    • Breakfast included
    • Pool
    • Parking included
    4.3 out of 5 Excellent (See all 49 reviews)
  • View

    One&Only Desaru Coast

    Bandar Penawar
    • Breakfast included
    • Pool
    • Parking included
    3.9 out of 5 Good (See all 14 reviews)
  • View

    Anantara Desaru Coast Resort & Villas

    Bandar Penawar
    • Breakfast included
    • Pool
    • Parking included
    4.5 out of 5 Wonderful (See all 13 reviews)
  • View

    Amerald Resort Hotel Desaru

    Bandar Penawar
    • Breakfast included
    • Pool
    • Parking included
    4.0 out of 5 Very good (See all 106 reviews)
  • View

    Tiara Desaru Residences

    Bandar Penawar
    • Breakfast included
    • Pool
    • Parking included
  • View

    Desa Selatan Resort

    Bandar Penawar
    • Breakfast included
    • Pool
    • Parking included
    4.5 out of 5 Wonderful (See all 22 reviews)
  • View

    Amansari Hotel Desaru

    Bandar Penawar
    • Breakfast included
    • Pool
    • Parking included
    3.9 out of 5 Good (See all 283 reviews)
  • View

    Desaru Luxury Homestay

    Bandar Penawar
    • Breakfast included
    • Pool
    • Parking included
  • View

    Yolo Desaru

    Bandar Penawar
    • Breakfast included
    • Pool
    • Parking included
    4.3 out of 5 Excellent (See all 3 reviews)
  • View

    Cozy Home at Desaru Escadia

    Bandar Penawar
    • Breakfast included
    • Pool
    • Parking included
    5.0 out of 5 Exceptional (See 1 review)
  • View

    Cosy Bungalow at Desaru

    Bandar Penawar
    • Breakfast included
    • Pool
    • Parking included
    4.0 out of 5 Very good (See 1 review)
  • View

    Gosh Desaru Bed Space

    Bandar Penawar
    • Breakfast included
    • Pool
    • Parking included
  • View

    SPOT ON 89833 Blue Avenue Backpackers

    Bandar Penawar
    • Breakfast included
    • Pool
    • Parking included
  • View

    Lakeview Terrace Resort Pengerang

    Bandar Penawar
    • Breakfast included
    • Pool
    • Parking included
    3.7 out of 5 Good (See all 39 reviews)
  • View

    Maness Guesthouse & Homestay

    Bandar Penawar
    • Breakfast included
    • Pool
    • Parking included
  • View

    Sebana Cove Resort

    Bandar Penawar
    • Breakfast included
    • Pool
    • Parking included
    3.7 out of 5 Good (See all 14 reviews)
  • View

    Arcadia Resort Desaru

    Bandar Penawar
    • Breakfast included
    • Pool
    • Parking included
  • View

    OYO 89768 CABINTEL

    Bandar Penawar
    • Breakfast included
    • Pool
    • Parking included

See similar properties

Bandar Penawar
Bandar Penawar
Hot tub
Hot tub
Hotel resort
Hotel resort
5 star
5 star
Pool
Pool
Guest rating 3.5+
Guest rating 3.5+
Business-friendly
Business-friendly

Policies

Check-in

Check-in from 3 PM - 11:30 PM
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for MYR 90.0 per day.
Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: MYR 500.00 per night
  • A tax of MYR 10.00 per accommodation, per night is imposed by the country of Malaysia and collected at the property from 1 January 2023. Permanent residents and Malaysian nationals are exempt from the tax. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: MYR 45 per person (approximately)
  • Rollaway bed fee: MYR 90.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
No on-site parking is available
This property accepts credit cards; cash is not accepted

Property is also known as

Sand Sandals Desaru Beach Resort Bandar Penawar
Sand Sandals Desaru Beach Bandar Penawar
Sand Sandals Desaru Beach Resort
Sand Sandals Desaru Beach
Sand Sandals Desaru Beach Resort Spa
d dals saru Bandar Penawar
Sand & Sandals Desaru & Spa
Sand & Sandals Desaru Beach Resort & Spa Resort
Sand & Sandals Desaru Beach Resort & Spa Bandar Penawar
Sand & Sandals Desaru Beach Resort & Spa Resort Bandar Penawar

Overall score and ratings

3.6

Good

Rating 5 - Excellent. 76 out of 385 reviews
5 - Excellent 20%
Rating 4 - Good. 175 out of 385 reviews
4 - Good 45%
Rating 3 - Okay. 76 out of 385 reviews
3 - Okay 20%
Rating 2 - Poor. 36 out of 385 reviews
2 - Poor 9%
Rating 1 - Terrible. 22 out of 385 reviews
1 - Terrible 6%

3.5/5

Cleanliness

3.6/5

Staff & service

3.8/5

Amenities

3.6/5

Property conditions & facilities
Write a review

3/5 Okay

Travelled with family
It was a good family staycation. However it can be improved if there were more staffs available & a few other improvements The front counter upon check had only one staff. The room floor were dusty. The were not sufficient tables for breakfast Even though there was shortage of staffs, the front desk staffs & Herb & Spices cate staffs were friendly & facilitating. The shortfall was compensated by the good food served during breakfast Another area that be improved is response to phone call. I’ve been calling the hotel for the past 2 days but no one has picked up my call😩
Stayed 1 night in Apr 2021

4/5 Good

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Family trip
Stayed 1 night in Mar 2021

2/5 Poor

Travelled with family and small children
Disliked: Cleanliness
This could have been the best hotel in Desaru Coast but is poorly managed. They just don't have enough staff to run this property. Out of 6 restaurants only 1 was opened with just the bare minimum staffs. There were only 2 receptionist so the check-in took forever and when we finally got our room it was very dirty. we found used water bottles and trash on the rubbish bin, the room floor was dirty and the surface full of dust. During our stay the room was never cleaned up and we called service room at least 3 times to request for new towels and soap which they never bring. We booked 3 nights and decided to cut our vacations short and stayed only 2 nights. The breakfast selection was very little. only eggs , rice and some noodles and sausages nothing more. about the facilities The room was spacious, the swimming pool was nice and the hotel is just in front of the beach. It is a shame because with these facilities it could be a great hotel, but I cannot recommend this hotel to anyone in its the current conditions.
Stayed 3 nights in Dec 2020

1/5 Terrible

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
First and Last
For that rate, I considered my stay was not worth the money. Other than the food was not up to the expectation, the room smells terrible. I booked 2 deluxe room, n use my citibank credit card for deposit. But while making the payment, i use my cimb cc. I noticed my citibank is still pending for merchant for 2k.. n citibank asked me to call sand n sandals to release the pending deposit. When ai called them, they said it will take 7 working days for them to release the booking deposit. Wth??? When i asked to talk to the manager they said no higher management is around during this time of the month. Really??? I can assure u, it would be my first and last stay and Sand n sandals. Never again.
Stayed 2 nights in Dec 2020

2/5 Poor

Travelled with family
Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
The location is excellent for ease of getting in and out of the town, easy beach access, and having other attractions nearby. Staff is responsive and easy to contact. Unfortunately we were checked in to a room (447, pool view) that had issues: wet floor near the bathroom - I have no idea where moisture came from to pool near the sink, odor from the toilet/shower - i don't think the housekeeping cleaned the mop used to swab the floor, air conditioning unit was not blowing cold air - despite maintenance recharging gas for a/c unit, the charge lasted until the late evening, mini ref was not functioning - disappointing. The only thing that saves me from calling my stay a disaster is that the staff is top-notch.
Stayed 1 night in Dec 2020