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Sand & Sandals Desaru Beach Resort & Spa

Photo gallery for Sand & Sandals Desaru Beach Resort & Spa

Property amenity
Front of property – evening/night
Children’s theme room
Coffee shop
Lobby

Overview of Sand & Sandals Desaru Beach Resort & Spa

Sand & Sandals Desaru Beach Resort & Spa

5.0 star property

7.2/10 Good

Popular amenities

  • On private beach
  • Pool
  • Free WiFi
  • Air conditioning
  • Spa
  • Restaurant
Map
Bandar Penawar, Bandar Penawar, Johor, 81930

Explore the area

  • Popular LocationDesaru Beach8 min walk
  • Popular LocationTidal Wave Beach4 min drive
  • Popular LocationDesaru Coast Adventure Waterpark5 min drive
  • AirportSingapore (SIN-Changi)108 min drive

Room options

About this area

Bandar Penawar

Located in Bandar Penawar, Sand & Sandals Desaru Beach Resort & Spa is on a private beach. The ELS Club Desaru Coast - Ocean Course and Sebana Golf Resort are worth checking out if an activity is on the agenda, while those looking for area attractions can visit Tidal Wave Beach and Desaru Coast Adventure Waterpark.
Visit our Bandar Penawar travel guideOpens in a new window
Map

What's nearby

  • Desaru Beach - 8 min walk
  • Tidal Wave Beach - 4 min drive
  • Desaru Coast Adventure Waterpark - 5 min drive
  • Fisherman Museum - 7 min drive
  • The ELS Club Desaru Coast - Ocean Course - 7 min drive

Getting around

  • Senai International Airport (JHB) - 53 min drive

Restaurants

  • Beach Bar - The Westin Desaru Cost Resort - 4 min drive
  • Medan Selera Penawar - 3 min drive
  • Pirate Dlaksamana Seafood - 3 min drive
  • Nelayan Seafood by the Coast - 8 min walk
  • Ombak Bar - 9 min walk

About this property

Sand & Sandals Desaru Beach Resort & Spa

5-star luxury hotel
Consider a stay at Sand & Sandals Desaru Beach Resort & Spa and take advantage of a beach bar, dry cleaning/laundry services and 2 bars. This hotel is a great place to bask in the sun with a private beach and waterskiing. Treat yourself to a massage, a body treatment or a body scrub at Senses Spa, the on-site spa. The on-site restaurant, Sand & Sandals, features international cuisine. Enjoy the gym, as well as activities such as parasailing. Stay connected with free in-room WiFi, and guests can find other amenities, such as a conference centre and a hot tub.
Other perks include:
  • An outdoor pool and a children's pool
  • Buffet breakfast (surcharge), a 24-hour front desk and massage treatment rooms
  • Smoke-free property, a lift and concierge services
  • A front desk safe, meeting rooms and a porter/bellboy
  • Guest reviews give good marks for the pool and helpful staff
Room features
All 208 rooms offer comforts such as air conditioning, in addition to thoughtful touches such as free WiFi and safes. Guest reviews highly rate the overall comfort rooms at the property.
Extra amenities include:
  • Bathrooms with showers and bidets
  • LED TVs with cable channels
  • Balconies, fridges and electric kettles

Languages

English, Malay

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • No on-site parking available

Food and drink

  • Buffet breakfast available for a fee daily 7 AM–10 AM: MYR 45 per person
  • 1 restaurant
  • 2 bars/lounges and 1 beach bar

Restaurants on site

  • Sand & Sandals
  • Fortune Kitchen
  • Shiokaze Teppan
  • Beach
  • Safari

Things to do

  • Children's pool
  • Fitness centre
  • Full-service spa
  • Outdoor pool
  • Parasailing
  • Hot tub
  • Waterskiing

Family friendly

  • Children's pool
  • Outdoor pool
  • Fridge
  • Rollaway/extra beds (surcharge)

Conveniences

  • Lift
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Porter/bellhop

Business services

  • Conference centre
  • Meeting rooms

Outdoors

  • Private beachfront location

Spa

  • 7 treatment rooms
  • Body scrubs
  • Body treatments
  • Facials
  • Massages
  • Massage/treatment rooms
  • Outdoor treatment areas
  • Reflexology
  • Sauna
  • Spa open daily

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • In-room accessibility

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bidet
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower

Entertainment

  • TV channels
  • LED TV

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Fridge

Outdoor space

  • Balcony

More

  • Desk
  • Iron/ironing board
  • Safe

Similar properties

See similar properties

Bandar Penawar
Bandar Penawar
Guest rating 3.5+
Guest rating 3.5+
Family-friendly
Family-friendly
Hotel
Hotel
5 star
5 star

Policies

Check-in

Check-in from 3 PM - 11:30 PM
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for MYR 90.0 per day.
Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: MYR 500.00 per night
  • A tax of MYR 10.00 per accommodation, per night is imposed by the country of Malaysia and collected at the property from 1 January 2023. Permanent residents and Malaysian nationals are exempt from the tax. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: from approximately MYR 45 per person
  • Rollaway bed fee: MYR 90.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

Property is also known as

Sand Sandals Desaru Beach Resort Bandar Penawar
Sand Sandals Desaru Beach Bandar Penawar
Sand Sandals Desaru Beach Resort
Sand Sandals Desaru Beach
Sand Sandals Desaru Beach Resort Spa
d dals saru Bandar Penawar
Sand & Sandals Desaru & Spa
Sand Sandals Desaru Beach Resort Spa
Sand & Sandals Desaru Beach Resort & Spa Hotel
Sand & Sandals Desaru Beach Resort & Spa Bandar Penawar
Sand & Sandals Desaru Beach Resort & Spa Hotel Bandar Penawar

Frequently asked questions

Does Sand & Sandals Desaru Beach Resort & Spa have a pool?

Yes, this property has an outdoor pool and a children's pool.

How much does it cost to stay at ?

As of 21 Mar 2023, prices found for a 1-night stay for 2 adults at on 4 Apr 2023 start from RM 350.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Sand & Sandals Desaru Beach Resort & Spa pet-friendly?

No, pets are not allowed at this property.

How much is parking at Sand & Sandals Desaru Beach Resort & Spa?

This hotel doesn't offer parking.

What time is check-in at Sand & Sandals Desaru Beach Resort & Spa?

Check-in is from 3 PM - 11:30 PM.

What time is check-out at Sand & Sandals Desaru Beach Resort & Spa?

Checkout is at noon.

Where is Sand & Sandals Desaru Beach Resort & Spa located?

Nestled on the beach, this Bandar Penawar hotel is within 3 mi (5 km) of Desaru Beach, Tidal Wave Beach and Desaru Coast Adventure Waterpark. Tanjung Balau Beach and The ELS Club Desaru Coast - Ocean Course are also within 6 miles (10 km).

Can I cancel my reservation for free at Sand & Sandals Desaru Beach Resort & Spa and receive a full refund?

Yes, Sand & Sandals Desaru Beach Resort & Spa offers free cancellation on select room rates, because flexibility matters! Please refer to Sand & Sandals Desaru Beach Resort & Spa cancellation policy on our site for more details about any exclusions or requirements.

Sand & Sandals Desaru Beach Resort & Spa Reviews

Sand & Sandals Desaru Beach Resort & Spa Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 78 out of 396 reviews" "
" "10 - Excellent 20%
Rating 8 - Good. 179 out of 396 reviews" "
" "8 - Good 45%
Rating 6 - Okay. 79 out of 396 reviews" "
" "6 - Okay 20%
Rating 4 - Poor. 37 out of 396 reviews" "
" "4 - Poor 9%
Rating 2 - Terrible. 23 out of 396 reviews" "
" "2 - Terrible 6%

7.1/10

Cleanliness

7.2/10

Staff & service

7.5/10

Amenities

7.3/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

8/10 Good

Chee Yew

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Compound is fairly compact and not so packed with people even with the crowd during the Chinese New Year holidays.
Stayed 3 nights in Jan 2023

10/10 Excellent

Mohd Junaidi

Stayed 2 nights in Jan 2023

8/10 Good

Azlina

Liked: Cleanliness, amenities, property conditions & facilities
Rooms are big & look new

6/10 Okay

Rowena

Travelled with family
Liked: Amenities
Disliked: Staff & service
The resort was nice because of the beachfront and amenities. The food in the restaurant was also good especially the Teppanyaki resto. It has very spacious room that you can move conveniently and walk around. During my checkin/checkout the front desk staff was kind and helpful. The disappointing part is the housekeeping management that really need to improve. I booked for 2 nights/3days for 3 pax. On my Day 2 when I came back to the room in late afternoon, there was no housekeeping/cleaning done and no toiletries supplies replenishment. When i requested for shower gel, shampoo, toothpaste towel supplies, it took me 3 hours waiting with 5 follow up calls which was very frustrating. When i received the items, the supplies was for 2 pax only and the housekeeping staff said that was the instruction he received. I didnt ask anymore as i worry it will take hours again before they respond.

8/10 Good

shien peow

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room is huge and clean but I believe the hotel is understaffed. There is no housekeeping and it took them half a day to give us the extra blanket.

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2022

8/10 Good

Jee kit

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet and relaxing
Stayed 1 night in Nov 2022

6/10 Okay

HASLINA

Travelled with family
It was a good family staycation. However it can be improved if there were more staffs available & a few other improvements The front counter upon check had only one staff. The room floor were dusty. The were not sufficient tables for breakfast Even though there was shortage of staffs, the front desk staffs & Herb & Spices cate staffs were friendly & facilitating. The shortfall was compensated by the good food served during breakfast Another area that be improved is response to phone call. I’ve been calling the hotel for the past 2 days but no one has picked up my call😩
Stayed 1 night in Apr 2021

8/10 Good

NORHASLIZA

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Family trip
Stayed 1 night in Mar 2021

4/10 Poor

jose, Kuala Lumpur

Travelled with family and small children
Disliked: Cleanliness
This could have been the best hotel in Desaru Coast but is poorly managed. They just don't have enough staff to run this property. Out of 6 restaurants only 1 was opened with just the bare minimum staffs. There were only 2 receptionist so the check-in took forever and when we finally got our room it was very dirty. we found used water bottles and trash on the rubbish bin, the room floor was dirty and the surface full of dust. During our stay the room was never cleaned up and we called service room at least 3 times to request for new towels and soap which they never bring. We booked 3 nights and decided to cut our vacations short and stayed only 2 nights. The breakfast selection was very little. only eggs , rice and some noodles and sausages nothing more. about the facilities The room was spacious, the swimming pool was nice and the hotel is just in front of the beach. It is a shame because with these facilities it could be a great hotel, but I cannot recommend this hotel to anyone in its the current conditions.
Stayed 3 nights in Dec 2020