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Sand & Sandals Desaru Beach Resort & Spa

Photo gallery for Sand & Sandals Desaru Beach Resort & Spa

Property amenity
Private beach, white sand, waterskiing, beach bar
Outdoor pool
Outdoor pool
Romantic Deluxe with Private Pool | Indoor pool | Outdoor pool

Overview of Sand & Sandals Desaru Beach Resort & Spa

Sand & Sandals Desaru Beach Resort & Spa

5.0 star property

7.2/10 Good

Popular amenities

  • On private beach
  • Pool
  • Free WiFi
  • Air conditioning
  • Spa
  • Restaurant
Map
Bandar Penawar, Bandar Penawar, Johor, 81930

Explore the area

  • Popular LocationDesaru Beach2 min walk
  • Popular LocationTidal Wave Beach4 min drive
  • Popular LocationDesaru Coast Adventure Waterpark5 min drive
  • AirportSingapore (SIN-Changi)101 min drive

Room options

About this area

Bandar Penawar

Located in Bandar Penawar, Sand & Sandals Desaru Beach Resort & Spa is on a private beach. The ELS Club Desaru Coast - Ocean Course and Sebana Golf Resort are worth checking out if an activity is on the agenda, while those looking for area attractions can visit Tidal Wave Beach and Desaru Coast Adventure Waterpark.
Visit our Bandar Penawar travel guideOpens in a new window
Map

What's nearby

  • Desaru Beach - 2 min walk
  • Tidal Wave Beach - 4 min drive
  • Desaru Coast Adventure Waterpark - 5 min drive
  • Fisherman Museum - 7 min drive
  • The ELS Club Desaru Coast - Ocean Course - 7 min drive

Getting around

  • Senai International Airport (JHB) - 53 min drive

About this property

Sand & Sandals Desaru Beach Resort & Spa

5-star luxury hotel near Desaru Beach
Consider a stay at Sand & Sandals Desaru Beach Resort & Spa and take advantage of a beach bar, dry cleaning/laundry services and 2 bars. This hotel is a great place to bask in the sun with a private beach and waterskiing. Treat yourself to a massage, a body treatment or a body scrub at Senses Spa, the on-site spa. The on-site restaurant, Sand & Sandals, features international cuisine. Enjoy the gym, as well as activities such as parasailing. Stay connected with free in-room WiFi, and guests can find other amenities, such as a conference centre and a hot tub.
Other perks include:
  • An outdoor pool and a children's pool
  • Buffet breakfast (surcharge), concierge services and a front desk safe
  • Smoke-free property, a porter/bellboy and a 24-hour front desk
  • Massage treatment rooms, a lift and meeting rooms
  • Guest reviews give good marks for the pool and helpful staff
Room features
All 208 rooms offer comforts such as air conditioning, in addition to thoughtful touches such as free WiFi and safes. Guest reviews highly rate the overall comfort rooms at the property.
Extra amenities include:
  • Bathrooms with showers and bidets
  • LED TVs with cable channels
  • Balconies, fridges and electric kettles

Languages

English, Malay

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • No on-site parking available

Food and drink

  • Buffet breakfast available for a fee daily 7 AM–10 AM: MYR 45 per person
  • 1 restaurant
  • 2 bars/lounges and 1 beach bar

Restaurants on site

  • Sand & Sandals
  • Fortune Kitchen
  • Shiokaze Teppan
  • Beach
  • Safari

Things to do

  • Children's pool
  • Fitness centre
  • Full-service spa
  • Outdoor pool
  • Parasailing
  • Hot tub
  • Waterskiing

Family friendly

  • Children's pool
  • Outdoor pool
  • Fridge
  • Rollaway/extra beds (surcharge)

Conveniences

  • Lift
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Porter

Business services

  • Conference centre
  • Meeting rooms

Outdoors

  • Private beachfront location

Spa

  • 7 treatment rooms
  • Body scrubs
  • Body treatments
  • Facials
  • Massages
  • Massage/treatment rooms
  • Outdoor treatment areas
  • Reflexology
  • Sauna
  • Spa open daily

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • In-room accessibility

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bidet
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower

Entertainment

  • TV channels
  • LED TV

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Fridge

Outdoor space

  • Balcony

More

  • Desk
  • Iron/ironing board
  • Safe

Similar properties

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See similar properties

Bandar Penawar
Bandar Penawar
Family-friendly
Family-friendly
Hotel
Hotel
Washer and dryer
Washer and dryer
Air conditioned
Air conditioned
Guest rating 3.5+
Guest rating 3.5+
5 star
5 star

Policies

Check-in

Check-in from 3 PM - 11:30 PM
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for MYR 90.0 per day.
Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: MYR 500.00 per night
  • A tax of MYR 10.00 per accommodation, per night is imposed by the country of Malaysia and collected at the property from 1 January 2023. Permanent residents and Malaysian nationals are exempt from the tax. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: MYR 45 per person (approximately)
  • Rollaway bed fee: MYR 90.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

Property is also known as

Sand Sandals Desaru Beach Resort Bandar Penawar
Sand Sandals Desaru Beach Bandar Penawar
Sand Sandals Desaru Beach Resort
Sand Sandals Desaru Beach
Sand Sandals Desaru Beach Resort Spa
d dals saru Bandar Penawar
Sand & Sandals Desaru & Spa
Sand Sandals Desaru Beach Resort Spa
Sand & Sandals Desaru Beach Resort & Spa Hotel
Sand & Sandals Desaru Beach Resort & Spa Bandar Penawar
Sand & Sandals Desaru Beach Resort & Spa Hotel Bandar Penawar

Frequently asked questions

Does Sand & Sandals Desaru Beach Resort & Spa have a pool?

Yes, this property has an outdoor pool and a children's pool.

How much does it cost to stay at ?

As of 4 Dec 2022, prices found for a 1-night stay for 2 adults at on 5 Dec 2022 start from RM 297.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Sand & Sandals Desaru Beach Resort & Spa pet-friendly?

No, pets are not allowed at this property.

How much is parking at Sand & Sandals Desaru Beach Resort & Spa?

This hotel doesn't offer parking.

What time is check-in at Sand & Sandals Desaru Beach Resort & Spa?

Check-in is from 3 PM - 11:30 PM.

What time is check-out at Sand & Sandals Desaru Beach Resort & Spa?

Checkout is at noon.

Where is Sand & Sandals Desaru Beach Resort & Spa located?

Nestled on the beach, this Bandar Penawar hotel is within 3 mi (5 km) of Desaru Beach, Tidal Wave Beach and Desaru Coast Adventure Waterpark. Tanjung Balau Beach and The ELS Club Desaru Coast - Ocean Course are also within 6 miles (10 km).

Can I cancel my reservation for free at Sand & Sandals Desaru Beach Resort & Spa and receive a full refund?

Yes, Sand & Sandals Desaru Beach Resort & Spa offers free cancellation on select room rates, because flexibility matters! Please refer to Sand & Sandals Desaru Beach Resort & Spa cancellation policy on our site for more details about any exclusions or requirements.

Sand & Sandals Desaru Beach Resort & Spa Reviews

Sand & Sandals Desaru Beach Resort & Spa Reviews

Overall score and ratings

7.2

Good

How we verify reviews
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
More information
Rating 10 - Excellent. 77 out of 387 reviews" "
" "10 - Excellent 20%
Rating 8 - Good. 176 out of 387 reviews" "
" "8 - Good 45%
Rating 6 - Okay. 76 out of 387 reviews" "
" "6 - Okay 20%
Rating 4 - Poor. 36 out of 387 reviews" "
" "4 - Poor 9%
Rating 2 - Terrible. 22 out of 387 reviews" "
" "2 - Terrible 6%

7.1/10

Cleanliness

7.2/10

Staff & service

7.5/10

Amenities

7.3/10

Property conditions & facilities

8.0/10

Eco-friendliness

8/10 Good

Jee kit
Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet and relaxing
Stayed 1 night in Nov 2022

6/10 Okay

HASLINA
Travelled with family
It was a good family staycation. However it can be improved if there were more staffs available & a few other improvements The front counter upon check had only one staff. The room floor were dusty. The were not sufficient tables for breakfast Even though there was shortage of staffs, the front desk staffs & Herb & Spices cate staffs were friendly & facilitating. The shortfall was compensated by the good food served during breakfast Another area that be improved is response to phone call. I’ve been calling the hotel for the past 2 days but no one has picked up my call😩
Stayed 1 night in Apr 2021

8/10 Good

NORHASLIZA
Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Family trip
Stayed 1 night in Mar 2021

4/10 Poor

jose, Kuala Lumpur
Travelled with family and small children
Disliked: Cleanliness
This could have been the best hotel in Desaru Coast but is poorly managed. They just don't have enough staff to run this property. Out of 6 restaurants only 1 was opened with just the bare minimum staffs. There were only 2 receptionist so the check-in took forever and when we finally got our room it was very dirty. we found used water bottles and trash on the rubbish bin, the room floor was dirty and the surface full of dust. During our stay the room was never cleaned up and we called service room at least 3 times to request for new towels and soap which they never bring. We booked 3 nights and decided to cut our vacations short and stayed only 2 nights. The breakfast selection was very little. only eggs , rice and some noodles and sausages nothing more. about the facilities The room was spacious, the swimming pool was nice and the hotel is just in front of the beach. It is a shame because with these facilities it could be a great hotel, but I cannot recommend this hotel to anyone in its the current conditions.
Stayed 3 nights in Dec 2020

2/10 Terrible

Wan Molyna
Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
First and Last
For that rate, I considered my stay was not worth the money. Other than the food was not up to the expectation, the room smells terrible. I booked 2 deluxe room, n use my citibank credit card for deposit. But while making the payment, i use my cimb cc. I noticed my citibank is still pending for merchant for 2k.. n citibank asked me to call sand n sandals to release the pending deposit. When ai called them, they said it will take 7 working days for them to release the booking deposit. Wth??? When i asked to talk to the manager they said no higher management is around during this time of the month. Really??? I can assure u, it would be my first and last stay and Sand n sandals. Never again.
Stayed 2 nights in Dec 2020

4/10 Poor

J
Travelled with family
Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
The location is excellent for ease of getting in and out of the town, easy beach access, and having other attractions nearby. Staff is responsive and easy to contact. Unfortunately we were checked in to a room (447, pool view) that had issues: wet floor near the bathroom - I have no idea where moisture came from to pool near the sink, odor from the toilet/shower - i don't think the housekeeping cleaned the mop used to swab the floor, air conditioning unit was not blowing cold air - despite maintenance recharging gas for a/c unit, the charge lasted until the late evening, mini ref was not functioning - disappointing. The only thing that saves me from calling my stay a disaster is that the staff is top-notch.
Stayed 1 night in Dec 2020

8/10 Good

Haslinda
Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2020

10/10 Excellent

Ridzuan
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2020

10/10 Excellent

Shaiful Lidzwan
Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2020

6/10 Okay

MissJazz, Kuala Lumpur
Travelled with family and small children
Liked: Staff & service
Disliked: Cleanliness
Stayed 2 nights in Dec 2020