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Hard Rock Hotel Desaru Coast

Photo gallery for Hard Rock Hotel Desaru Coast

Studio Suite | Premium bedding, in-room safe, desk, blackout curtains
Aerial view
Coffee shop
Body treatments, body scrubs, facials, 5 treatment rooms
Studio Suite Gold | Bathroom | Shower, rainfall showerhead, free toiletries, hair dryer

Overview of Hard Rock Hotel Desaru Coast

Hard Rock Hotel Desaru Coast

5.0 star property
8.4 out of 10 Very good
8.4/10 Very good

Popular amenities

  • Pool
  • Breakfast included
  • Spa
  • Parking included
  • Free WiFi
  • Restaurant
Map
Jalan Pantai 3, Desaru Coast, Bandar Penawar, Johor, 81930

Explore the area

  • Popular LocationDesaru Coast Adventure Waterpark1 min walk
  • Popular LocationTidal Wave Beach4 min walk
  • Popular LocationDesaru Beach12 min walk
  • AirportSingapore (SIN-Changi)83 min drive

Room options

About this area

Bandar Penawar

Located in Bandar Penawar, Hard Rock Hotel Desaru Coast is next to a golf course and near the beach. The area's natural beauty can be seen at Desaru Beach and Desaru Fruit Farm, while Desaru Coast Adventure Waterpark and Desaru Ostrich Farm are popular local attractions. The ELS Club Desaru Coast - Ocean Course and Fisherman Museum are two other places to visit that come recommended. Spend some time exploring the area's activities, including golf lessons and golfing.
Visit our Bandar Penawar travel guideOpens in a new window
Map

What's nearby

  • Desaru Coast Adventure Waterpark - 1 min walk
  • Tidal Wave Beach - 4 min walk
  • Desaru Beach - 12 min walk
  • The ELS Club Desaru Coast - Ocean Course - 3 min drive
  • Fisherman Museum - 11 min drive

Getting around

  • Senai International Airport (JHB) - 57 min drive

Restaurants

  • Seasonal Tastes - 14 min walk
  • Mix Lounge - 11 min walk
  • Beach Bar - The Westin Desaru Cost Resort - 14 min walk
  • Sea Fire Salt - 14 min walk
  • Medan Selera Penawar - 7 min drive

About this property

Hard Rock Hotel Desaru Coast

5-star luxury hotel near Desaru Beach
Located close to Desaru Coast Adventure Waterpark and The ELS Club Desaru Coast - Ocean Course, Hard Rock Hotel Desaru Coast provides a free breakfast buffet, 27 holes of golf and water park access. Treat yourself to a body treatment, a massage or a facial at Rock Spa, the on-site spa. Enjoy local and international cuisine, garden views, and a poolside location at the two on-site restaurants. Free in-room WiFi is available to all guests, along with a return airport shuttle and a terrace.
You'll also enjoy perks such as:
  • An outdoor pool
  • Free self-parking
  • 3 meeting rooms, smoke-free property and concierge services
  • Massage treatment rooms, multilingual staff and a lift
  • Guest reviews speak highly of the helpful staff
Room features
All 365 rooms offer comforts such as premium bedding and air conditioning, in addition to perks such as free WiFi and safes. Guest reviews speak positively of the overall comfort rooms at the property.
Extra conveniences in all rooms include:
  • Bathrooms with rainfall showers and bidets
  • 55-inch LED TVs with digital channels
  • Coffee/tea makers, housekeeping and desks

Languages

Chinese (Cantonese), Chinese (Mandarin), English, Malay

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Guest accommodation is sealed after cleaning
Follows the regional cleaning and disinfection practices of Safe & Clean (Malaysia)
Follows the industry cleaning and disinfection practices of Ecolab (third-party expert - Global)

Social distancing

Contactless check-out
Protective shields in place at main contact areas
Social distancing measures in place
Contactless room service is available.

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Masks are required at the property
Hand sanitiser provided
At check-in, guests must provide a record of full COVID-19 vaccination
COVID-19 vaccination record requirement applies to all guests aged 17 and older
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free uncovered self-parking on site
  • Limited on-site parking
  • Return airport shuttle (surcharge)

Food and drink

  • Free buffet breakfast available daily 7:00 AM–10:30 AM
  • 2 restaurants and 1 coffee shop/cafe
  • 1 bar
  • Room service available

Restaurants on site

  • Sessions
  • The Elephant & Butterfly
  • Constant Grind
  • GMT+8

Things to do

  • 27 holes of golf
  • Fitness centre
  • Full-service spa
  • Outdoor pool
  • Playground
  • Shopping
  • Water park access (surcharge)

Family friendly

  • Children's club (surcharge)
  • Dining table
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Soundproofed rooms

Conveniences

  • Lift

Guest services

  • 24-hour front desk
  • Concierge services
  • Housekeeping (on request)
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop

Business services

  • Meeting rooms - 3

Outdoors

  • Terrace

Spa

  • 5 treatment rooms
  • Body scrubs
  • Body treatments
  • Facials
  • Manicures and pedicures
  • Massages
  • Massage/treatment rooms
  • Spa open daily

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (selected rooms)
  • Lift
  • Roll-in shower (selected rooms)
  • Wheelchair-accessible (may have limits)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Premium bedding

Bathroom

  • Bidet
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels
  • Toothbrush and toothpaste

Entertainment

  • 55-inch LED TV
  • Digital channels

Food and drink

  • Coffee/tea maker
  • Dining table

More

  • Desk
  • Iron/ironing board
  • Phone
  • Safe
  • Slippers
  • Soundproofing

Similar properties

Policies

Check-in

Check-in from 4:00 PM - midnight
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 6 PM please contact the property in advance using the information on the booking confirmation
At check-in, guests must provide a record of full COVID-19 vaccination
COVID-19 vaccination record requirement applies to all guests aged 17 and older

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room; children may not be eligible for complimentary breakfast
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Property is also known as

Hard Rock Hotel Desaru Coast Bandar Penawar
Hard Rock Desaru Coast Bandar Penawar
Hard Rock saru Coast Bandar P
Hard Rock Desaru Coast
Hard Rock Hotel Desaru Coast Hotel
Hard Rock Hotel Desaru Coast Bandar Penawar
Hard Rock Hotel Desaru Coast Hotel Bandar Penawar

Frequently asked questions

Does Hard Rock Hotel Desaru Coast have a pool?

Yes, this property has an outdoor pool.

How much does it cost to stay at Hard Rock Hotel Desaru Coast?

As of 2 Jun 2023, prices found for a 1-night stay for 2 adults at Hard Rock Hotel Desaru Coast on 25 Jun 2023 start from RM 655.66, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Hard Rock Hotel Desaru Coast pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hard Rock Hotel Desaru Coast?

Self-parking is free at this property.

What time is check-in at Hard Rock Hotel Desaru Coast?

Check-in is from 4:00 PM - midnight. Late check-in is available during limited hours.

What time is check-out at Hard Rock Hotel Desaru Coast?

Checkout is at 11:00 AM.

Does Hard Rock Hotel Desaru Coast provide a shuttle to the airport?

Yes, there's an airport shuttle.

Where is Hard Rock Hotel Desaru Coast located?

This family-friendly Bandar Penawar hotel is located near the beach, within a 15-minute walk of Desaru Coast Adventure Waterpark and Desaru Beach. The ELS Club Desaru Coast - Ocean Course and Fisherman Museum are also within 9 mi (15 km).

Hard Rock Hotel Desaru Coast Reviews

Hard Rock Hotel Desaru Coast Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 156 out of 338 reviews" "
" "10 - Excellent 46%
Rating 8 - Good. 125 out of 338 reviews" "
" "8 - Good 37%
Rating 6 - Okay. 33 out of 338 reviews" "
" "6 - Okay 10%
Rating 4 - Poor. 16 out of 338 reviews" "
" "4 - Poor 5%
Rating 2 - Terrible. 8 out of 338 reviews" "
" "2 - Terrible 2%

8.7/10

Cleanliness

8.7/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.7/10

Eco-friendliness

Reviews

2/10 Terrible

philip

Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
Very poor amenities. Pool out of order. Restaurant by the pool poor with fences for a view. Only other restaurant was buffet. Too busy and could not get a table. Food cold and looked as if it had been out for hours. Checked out a day early and not even a question why. Totally disorganised transport boys. Never will visit again.
Stayed 2 nights in Apr 2023

8/10 Good

Josephine

Travelled with family and small children
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Poorly maintained. Pool was undergoing maintenance though hotel gave us access to the adventure park during stay. Wifi is very slow. Food is not nice. Noisy at night
Stayed 2 nights in Apr 2023

10/10 Excellent

Samuel

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Key facilities are good
Stayed 1 night in Apr 2023

8/10 Good

wai choong

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of our room is good, the other room 513 has some issue with aircon tmeperarure setting which we cannot adjust the temperature. The tap for the shower is also not working well. Other thab this, all is well and good. Staff are helpful and friendly.
Stayed 2 nights in Mar 2023

8/10 Good

Amilia

Stayed 2 nights in Jan 2023

10/10 Excellent

Nordiana

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our stay at hard rock desaru
Thank you the awesome hospitality. The hotel ambience make us parents to be really in a holiday mood and thank you for hearing us and our extended stay us a fuss free. Our two boys reay enjoyed thier stay once again thank you
Stayed 1 night in Jan 2023

10/10 Excellent

Saffronz

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent place

8/10 Good

Julie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good Hotel for Family
The hotel room was not ready upon my arrival but we were offered a welcome drink for the whole family. The environment is generally nice but it's a busy resort. Breakfast on first day was quite terrible but Nigel from the restaurant was EXCELLENT, he took my feedback and the next few days the food was better. Rooms take longer to be redone but I like the in-room entertainment. Generally it's not a place if you want a QUIET retreat. But my kids enjoyed themselves and that's what is most important. Staff are also ready to serve, so customer service is good. Thank you for a memorable stay.
Stayed 3 nights in Dec 2022

10/10 Excellent

Suat Theng Doris

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the hotel for its cleanliness, room design and comfort , professional staff and super efficient crowd control at breakfast despite the large number of people. I would have preferred that it is closer and more accessible to shops and eateries outside the property.

8/10 Good

Jasmine

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We'll be back...

General hotel information

Hotel location
Bandar Penawar
Star rating
5 star property
Nearest airport
Singapore (SIN-Changi)
Nearby landmarks
Desaru Coast Adventure Waterpark, Desaru Beach, Tidal Wave Beach