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Hard Rock Hotel Desaru Coast

5.0 star property
Luxury spa hotel, a quick walk to Desaru Coast Adventure Waterpark

Choose dates to view prices

your current months are July, 2024 and August, 2024.
July 2024
August 2024

Photo gallery for Hard Rock Hotel Desaru Coast

Outdoor pool, pool loungers, lifeguards on site
Aerial view
Premium bedding, in-room safe, desk, blackout curtains
2 restaurants, breakfast, lunch served; local and international cuisine
Lobby

Reviews

8.6

Excellent

Popular amenities

  • Bar
    BarBar
  • Breakfast included
    Breakfast includedBreakfast included
  • Pool
    PoolPool
  • Parking included
    Parking includedParking included
  • Spa
    SpaSpa
  • Air conditioning
    Air conditioningAir conditioning
The price is RM 483
Price available on 12/08/2024
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About the area

Map
Jalan Pantai 3, Desaru Coast, Bandar Penawar, Johor, 81930

What's nearby

  • Desaru Coast Adventure Waterpark - 1 min walk
  • Tidal Wave Beach - 4 min walk
  • The ELS Club Desaru Coast - Ocean Course - 3 min drive
  • Desaru Beach - 9 min drive
  • Desaru Fruit Farm - 12 min drive

Getting around

  • Senai International Airport (JHB) - 57 min drive

Restaurants

  • ‪Mix Lounge - ‬11 min walk
  • ‪Beach Bar - The Westin Desaru Cost Resort - ‬14 min walk
  • ‪Sessions Restaurant @Hard Rock Hotel Desaru Coast - ‬5 min walk
  • ‪Seasonal Tastes - ‬14 min walk
  • ‪Sedap Sedap Selera Manja - ‬5 min drive

About this property

Hard Rock Hotel Desaru Coast

Luxury family-friendly hotel near Desaru Coast Adventure Waterpark
Located close to Desaru Beach and The ELS Club Desaru Coast - Ocean Course, Hard Rock Hotel Desaru Coast provides a free breakfast buffet, 27 holes of golf and a terrace. Treat yourself to a body treatment, a body scrub or a manicure/pedicure at Rock Spa®, the on-site spa. At the two on-site restaurants, enjoy breakfast, lunch, dinner, children's meals and local and international cuisine. Free in-room WiFi is available to all guests, along with shopping on-site and a coffee shop/cafe.
You'll also enjoy perks such as:
  • An outdoor pool and a children's pool, with sunloungers and a lifeguard on site
  • Free self-parking
  • Airport pick-up service (surcharge), a water park (surcharge) and a children's club (surcharge)
  • A front desk safe, massage treatment rooms and a 24-hour front desk
  • Guest reviews speak highly of the helpful staff
Room features
All 365 rooms offer comforts such as premium bedding and air conditioning, in addition to perks such as free WiFi and safes.
Extra conveniences in all rooms include:
  • Bathrooms with bidets and free toiletries
  • LED TVs with digital channels
  • Wardrobes/cupboards, free infant beds and electric kettles

Languages

Chinese (Cantonese), Chinese (Mandarin), English, Malay

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour airport pick-up shuttle (surcharge)
  • Free uncovered self parking on site
  • Limited on-site parking

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:30 AM
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Restaurants on site

  • Constant Grind
  • GMT+8
  • Sessions
  • The Elephant & Butterfly

Things to do

  • 24-hour gym
  • 27 holes of golf
  • Children's club
  • Children's pool
  • Full-service spa
  • Outdoor pool
  • Playground
  • Shopping
  • Stereo
  • Water park

Family friendly

  • Children's club (surcharge)
  • Children's pool
  • Dining table
  • Free cot
  • Laundry facilities
  • Lifeguards on site
  • Outdoor pool
  • Playground
  • Soundproofed rooms
  • Water park (surcharge)

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Daily housekeeping
  • Multilingual staff
  • Porter/bellhop

Business services

  • 3 meeting rooms

Outdoors

  • Pool loungers
  • Terrace

Full-service spa

  • 5 treatment rooms
  • Body scrubs
  • Facials
  • Manicures/pedicures
  • Massage
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 5 floors
  • 7 buildings
  • Built in 2018
  • Lifeguards
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Premium bedding

Bathroom

  • Bidet
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels

Entertainment

  • LED TV with digital channels

Food and drink

  • Coffee/tea maker
  • Dining table
  • Electric kettle
  • Limited room service

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 6 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children may not be eligible for complimentary breakfast
Rollaway/extra beds are available for MYR 313 per night.
Free cots are available on request at the property

Payment types at the property

Important information

Optional extras

  • Airport shuttle fee: MYR 315.00 per vehicle (maximum occupancy 6)
  • Rollaway bed fee: MYR 313 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Property is also known as

Hard Rock Hotel Desaru Coast Bandar Penawar
Hard Rock Desaru Coast Bandar Penawar
Hard Rock saru Coast Bandar P
Hard Rock Desaru Coast
Hard Rock Hotel Desaru Coast Hotel
Hard Rock Hotel Desaru Coast Bandar Penawar
Hard Rock Hotel Desaru Coast Hotel Bandar Penawar

Frequently asked questions

Does Hard Rock Hotel Desaru Coast have a pool?

Yes, this property has an outdoor pool and a children's pool.

How much does it cost to stay at Hard Rock Hotel Desaru Coast?

As of 27 Jul 2024, prices found for a 1-night stay for 2 adults at Hard Rock Hotel Desaru Coast on 12 Aug 2024 start from RM 483.49, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Hard Rock Hotel Desaru Coast pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hard Rock Hotel Desaru Coast?

Self-parking is free at this property.

What time is check-in at Hard Rock Hotel Desaru Coast?

Check-in start time: 4:00 PM; check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Hard Rock Hotel Desaru Coast?

Checkout is at 11:00 AM.

Does Hard Rock Hotel Desaru Coast provide a shuttle to the airport?

Yes, there's a shuttle from the airport to the hotel. A fee of MYR 315.00 per vehicle applies.

Where is Hard Rock Hotel Desaru Coast located?

This family-friendly Bandar Penawar hotel is located near the beach, within 2 mi (3 km) of Desaru Coast Adventure Waterpark and The ELS Club Desaru Coast - Ocean Course. Desaru Beach and Fisherman Museum are also within 9 mi (15 km).

Hard Rock Hotel Desaru Coast Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 221 out of 448 reviews" "
Rating 8 - Good. 150 out of 448 reviews" "
Rating 6 - Okay. 41 out of 448 reviews" "
Rating 4 - Poor. 21 out of 448 reviews" "
Rating 2 - Terrible. 15 out of 448 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Farahanim

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Their approach with warmth and smile by their frontliner and Mr Sham duty manager in making our first stay with Hard Rock Desaru memorable. Free upgrade due to not a peak season and complimentary of access to waterpark. Major love
Stayed 1 night in Jul 2024

8/10 Good

Rina

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Even though spotted some ants in my room , it was an overall good experience at the hotel. Many selections of movies and bed was comfortable.
Stayed 2 nights in Jul 2024

8/10 Good

Wai Mun

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
overall experience is good, property is nice and 5 star hotel experience. however the water heater is inconsistent, have to leave the water running for few minutes before the hester kicks in which is not eco friendly
Stayed 2 nights in Jul 2024

6/10 Okay

Priya

Liked: Cleanliness
Stayed 2 nights in Jul 2024

10/10 Excellent

Joshua

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Family hotel that ticks every box for a wonderful Holiday. Next to the water theme park, friendly staff and best thing of all, the kids club! Will surely return...
Stayed 2 nights in Jun 2024

10/10 Excellent

Ahmadul Fatta

Stayed 2 nights in Jun 2024

10/10 Excellent

Fabio

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel! We loved our stay at the Hard Rock Hotel Desaru. Super kid friendly, plenty of activities to keep our kids busy throughout the day, highly recommend the Kids Club. The staff was super friendly and attentive, the room was clean and comfy. I will be back for sure
Stayed 3 nights in Jun 2024

8/10 Good

Sammi

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hard rock Desaru is convenient and great for family who is visiting the water theme park, love the spacious room and turndown service. Breakfast and food/ cocktails at the Rock royalty lounge can be improved.
Stayed 2 nights in Jun 2024

2/10 Terrible

NIPUN

Travelled with group
Disliked: Amenities
The hotel was quite unorganized and unhygienic to certain degree inside the room. The carpet was dusty and the tables were very unclean. The breakfast was horrible to say the least and nothing at the resort makes you feel welcome or premium. There is bad view of just the waterside park with loud noises. It is ok if you have kids and want that view but for singles or couples with no kids, it was quite a chaotic energy. Overall staff has been rather unpleasant and indifferent. A simple ask from housekeeping could need minimum 3 calls before you get some kind of response. Elephant restaurant is actually VERY GOOD but the level 1 restaurant is QUITE HORRIBLE. Overall, if you don’t have kids and looking for a nature or party vibe, this may not be the right place.
Stayed 3 nights in May 2024

8/10 Good

Jacqueline

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoy the buggy service to and fro Hard Rock and Westin. Choice of food options can be improved.
Stayed 2 nights in May 2024

6/10 Okay

Louise

Stayed 1 night in May 2024

8/10 Good

YU

Stayed 1 night in May 2024

10/10 Excellent

Edwin

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staffs are nice and friendly. The stays was comfortable and clean

10/10 Excellent

Alex

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I will come again
Stayed 3 nights in May 2024

10/10 Excellent

Brandon

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was nice . Breakfast options were great.
Stayed 1 night in May 2024

4/10 Poor

SHANGJU, MARTIN

Travelled with partner
Disliked: Property conditions & facilities
Check in check out was inefficient and slow. Daily rock band with loud music till 11 pm which can be heard and felt in your rooms. Lots of babies and kids screeming and shouting around the resorts and pool. Good luck.
Stayed 2 nights in May 2024

10/10 Excellent

Alex

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024

10/10 Excellent

Sharanjit

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfort and service and the food was not bad
Stayed 1 night in Apr 2024

10/10 Excellent

YeeKong

Stayed 2 nights in Apr 2024

8/10 Good

Scott

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024

6/10 Okay

Pangrekar

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Nice but break fast was poor
Stayed 1 night in Apr 2024

6/10 Okay

Ho Ming Michael

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
The room is comfortable and nicely designed but check in time is quite long, the pool is too small, the buffet breakfast is not up to expection. Juice has no taste, fruit is sour and choices are not much. Overall it’s not worth for the price we paid.
Stayed 1 night in Mar 2024

8/10 Good

Aniruddha

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Overall good property, nice food, convenient location. In room dining was not a good experience as phone inside room was not working and order placed was never confirmed. When checked with reception they could not confirm on room service either. This needs to change.

2/10 Terrible

Ashley

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
The room was filthy, the hotel food was awful. The water park next door was very disappointing.
Stayed 3 nights in Mar 2024

4/10 Poor

Chris

Travelled with family
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
The property badly needs a renovation and, for nearly the exact price, I would definitely recommend the Westin next door. I thought the family-friendly aspects would justify my selection but there's no real family benefits. The facilities are mediocre and the food is pretty poor. Again, the Westin is far better. We ended up eating there mostly. While some of the staff were terrific, I felt like there wasn't anyone in charge. The regular staff seemed to do what they wanted, including the music playlists. One day around the pool, they played an EDM track that repeated motherf***er over and over again. I had to find the music guy to switch it off. So much for family friendly.
Stayed 4 nights in Mar 2024

General hotel information

Hotel location
Bandar Penawar
Star rating
5 star property
Nearest airport
Singapore (SIN-Changi)
Nearby landmarks
Desaru Coast Adventure Waterpark, Desaru Beach, Tidal Wave Beach