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Super Hotel Candle
4.0 star property

Upscale Art Deco hotel near West Lake

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your current months are May, 2024 and June, 2024.
May 2024
June 2024

Super Hotel Candle

Photo gallery for Super Hotel Candle

Indoor pool
Front of property
Living area
2 restaurants, breakfast, lunch, dinner served; Asian cuisine
Lake view

Overview of Super Hotel Candle

VIP Access
Reviews
8.6

Excellent

Popular amenities

  • PoolPoolPool
  • Hot tubHot tubHot tub
  • Breakfast availableBreakfast availableBreakfast available
  • Parking includedParking includedParking included
  • Free WiFiFree WiFiFree WiFi
  • RestaurantRestaurantRestaurant
The price is RM 255
Price available on 23/04/2024

Explore the area

Map
287 - 301 Doi Can Str, Ba Dinh, Hanoi, 10000
  • Popular LocationWest Lake18 min walk
  • Popular LocationHo Chi Minh Mausoleum2 min drive
  • Popular LocationHoan Kiem Lake5 min drive
  • AirportHanoi (HAN-Noi Bai Intl.)21 min drive

Perks for members at select top-rated stays

Our Silver and Gold members get perks at select VIP Access properties, on top of exceptional service.
Silver tier member
A perk like food and drink extras, free breakfast, or parking credits
Gold tier member
Room upgrades when available, plus Silver perks
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Room options

View all photos for Executive Twin Room

Premium bedding, memory-foam beds, minibar, in-room safe

Executive Twin Room

Highlights

Soundproofed
Air conditioning
Fridge
LCD TV
Memory foam bed
Blackout curtains
Premium bedding
Shower/bath combination
  • 40 sq m
  • City view
  • Sleeps 2
  • 2 Single Beds

View all photos for Two Bedroom Apartment

City view

Two Bedroom Apartment

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Kitchen
Fridge
Dining table
LCD TV
  • 120 sq m
  • City view
  • Sleeps 5
  • 1 King Bed and 2 Single Beds

View all photos for Deluxe Twin Room

View from room

Deluxe Twin Room

Highlights

Soundproofed
Air conditioning
Fridge
LCD TV
Memory foam bed
Blackout curtains
Premium bedding
Shower/bath combination
  • 35 sq m
  • City view
  • Sleeps 2
  • 2 Single Beds

View all photos for Executive Double Room

Premium bedding, memory-foam beds, minibar, in-room safe

Executive Double Room

Highlights

Soundproofed
Air conditioning
Fridge
LCD TV
Renovated in 2014
Memory foam bed
Blackout curtains
Premium bedding
  • 40 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Double Room

Premium bedding, memory-foam beds, minibar, in-room safe

Superior Double Room

Highlights

Soundproofed
Air conditioning
Fridge
LCD TV
Memory foam bed
Blackout curtains
Premium bedding
Shower/bath combination
  • 30 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Twin Room

City view

Superior Twin Room

Highlights

Soundproofed
Air conditioning
Fridge
LCD TV
Memory foam bed
Blackout curtains
Premium bedding
Shower/bath combination
  • 30 sq m
  • City view
  • Sleeps 2
  • 2 Single Beds

View all photos for One Bedroom Apartment

Living area

One Bedroom Apartment

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Kitchen
Fridge
Dining table
LCD TV
  • 60 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed OR 1 Single Bed

View all photos for President Suite Room

Living area

President Suite Room

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Kitchen
Fridge
Dining table
LCD TV
  • 230 sq m
  • City view
  • Sleeps 4
  • 2 King Beds and 2 Single Beds

View all photos for Deluxe Double Room

Premium bedding, memory-foam beds, minibar, in-room safe

Deluxe Double Room

Highlights

Soundproofed
Air conditioning
Fridge
LCD TV
Renovated in 2014
Memory foam bed
Blackout curtains
Premium bedding
  • 35 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio Apartment One Bedroom

City view

Studio Apartment One Bedroom

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Kitchenette
Fridge
Dining table
LCD TV
  • 50 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

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About the area

Hanoi

Super Hotel Candle is located in Ba Dinh, a neighbourhood in Hanoi, and is near theme parks. Ho Chi Minh Mausoleum and O Quan Chuong are notable landmarks, and the area's natural beauty can be seen at Hoan Kiem Lake and West Lake. Thu Le Park and Hanoi Botanical Garden are also worth visiting.
Visit our Hanoi travel guideOpens in a new window

What's nearby

  • Embassy of Japan - 6 min walk
  • Lotte Center Hanoi - 11 min walk
  • West Lake - 18 min walk
  • Ho Chi Minh Mausoleum - 2 min drive
  • Hoan Kiem Lake - 5 min drive

Getting around

  • Hanoi Giap Bat Station - 9 min drive
  • Hanoi (HAN-Noi Bai Intl.) - 22 min drive

Restaurants

  • The Coffee House - 2 min walk
  • Bún Chả 216 - 2 min walk
  • Sii Coffee - 4 min walk
  • Ốc Ken Sài Gòn - 3 min walk
  • Nương Cafe - 2 min walk

About this property

Super Hotel Candle

Upscale hotel near Hoan Kiem Lake
Consider a stay at Super Hotel Candle and take advantage of an airport shuttle, a poolside bar and a corner/local shop. For some rest and relaxation, visit the sauna or steam room, and indulge in a facial, a massage or reflexology. At the two on-site restaurants, enjoy breakfast, lunch, dinner and Asian cuisine. Free in-room WiFi is available to all guests, along with a terrace and a coffee shop/cafe.
You'll also find perks such as:
  • An indoor pool
  • Free self-parking
  • Buffet breakfast (surcharge), a round-trip airport shuttle (surcharge) and express check-out
  • Express check-in, a porter/bellboy and a lift
  • Guest reviews speak well of the helpful staff
Room features
All 72 rooms include comforts such as premium bedding and air conditioning, in addition to thoughtful touches such as free WiFi and computer monitors.
Other amenities include:
  • Bathrooms with bidets and shower/bath combinations
  • 37-inch LCD TVs with cable channels
  • Wardrobes/cupboards, fridges and on-request microwaves

Languages

English, Japanese, Vietnamese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle (surcharge)
  • Free self parking on site

Food and drink

  • Daily buffet breakfast available 6:00 AM–10:00 AM for a fee: VND 345,000 for adults and VND 230,000 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 2 spa tubs
  • Billiards/pool table
  • Gym
  • Indoor pool
  • Piano
  • Sauna
  • Steam room

Family friendly

  • Grocery/convenience store
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Microwave on request
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 5 meeting rooms
  • Computer station
  • Conference centre (1,292 square foot of space)

Outdoors

  • Garden
  • Terrace

Spa

  • Facials
  • Hot stone massages
  • In-room massages
  • Reflexology

Accessibility

  • Lift

More

  • 21 floors
  • Art Deco architecture
  • Built in 2013
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Memory foam mattress
  • Premium bedding

Bathroom

  • Bidet
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels

Entertainment

  • 37-inch LCD TV with cable channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Limited room service
  • Microwave on request
  • Minibar
  • Paper towels
  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning
  • Computer monitor
  • Desk
  • Desk chair
  • Electrical adapters
  • Free daily newspapers
  • Iron/ironing board on request
  • Phone
  • Printer
  • Safe
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 2 PM; check-in end time: 5:30 AM
Express check-in available

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for VND 575000.0 per night.
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

  • Fee for buffet breakfast: from approximately VND 345000 for adults and from VND 230000 for children
  • Airport shuttle fee: VND 650000 per vehicle (one-way)
  • Rollaway bed fee: VND 575000.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards

We should mention

Pool access available from 6:00 AM to 10:30 PM
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Children under 5 years old are not allowed in the swimming pool, fitness facility or hot tub without adult supervision

Property is also known as

Candle Hanoi
Candle Hotel
Candle Hotel Hanoi
Super Hotel Candle Hanoi
Super Hotel Candle
Super Candle Hanoi
Super Hotel Candle Hotel
Super Hotel Candle Hanoi
Super Hotel Candle Hotel Hanoi

Frequently asked questions

Does Super Hotel Candle have a pool?

Yes, this property has an indoor pool. Pool access is from 6:00 AM to 10:30 PM.

How much does it cost to stay at Super Hotel Candle?

As of 20 Apr 2024, prices found for a 1-night stay for 2 adults at Super Hotel Candle on 23 Apr 2024 start from RM 255.14, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Super Hotel Candle pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Super Hotel Candle?

Self-parking is free at this property.

What time is check-in at Super Hotel Candle?

Check-in start time: 2 PM; check-in end time: 5:30 AM.

What time is check-out at Super Hotel Candle?

Checkout is at noon.

Does Super Hotel Candle provide a shuttle to the airport?

Yes, there's an airport shuttle. A fee of VND 650000 per vehicle applies.

Where is Super Hotel Candle located?

Located in Ba Dinh, this hotel is within 1 mi (2 km) of Van Phuc Diplomatic Corps and West Lake. Hoan Kiem Lake and Hanoi Opera House are also within 3 miles (5 km).

Super Hotel Candle Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 188 out of 406 reviews" "
Rating 8 - Good. 167 out of 406 reviews" "
Rating 6 - Okay. 34 out of 406 reviews" "
Rating 4 - Poor. 13 out of 406 reviews" "
Rating 2 - Terrible. 4 out of 406 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Alfredo, Spring

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
"Clean hotel with exceptional staff; however, the apartment-style rooms, particularly the bathrooms, are due for an update."
Stayed 5 nights in Apr 2024

8/10 Good

Alfredo, Spring

Travelled with group
Liked: Staff & service, amenities
Rooms were ok but the bathrooms need updating. Rust on metal panels are very visible especially on the corners on the shower enclosures.
Stayed 4 nights in Apr 2024

6/10 Okay

Tom, Westminster

Stayed 1 night in Feb 2024

4/10 Poor

David

Disliked: Property conditions & facilities
Stayed 8 nights in Jan 2024

10/10 Excellent

Arvinder

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service and great staff , excellent customer service
Stayed 5 nights in Jan 2024

8/10 Good

Adrian

Travelled with family
Liked: Cleanliness, staff & service
Family suite was very spacious and facilities good. Clientele and services (food, language etc) appear to be aimed at Japanese and Korean visitors. Breakfast is standard buffet breakfast - good but not exceptional. Traffic is very heavy and location not very central but Grab was very efficient, cheap and quick to get around even in peak hour.
Stayed 4 nights in Jan 2024

10/10 Excellent

SHUNSUKE

Stayed 3 nights in Dec 2023

10/10 Excellent

Yong

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There is sauna and pool. Bidet and good mattress
Stayed 3 nights in Nov 2023

10/10 Excellent

NGOC-LIEN

Liked: Staff & service, property conditions & facilities
Hotel Is very nice and the staff is excellent.. The breakfasyis great and offer lots of choice. The area is easy access (by car) to many nice shopping areas. But Hanoi is crowded , cannot escape that!
Stayed 3 nights in Nov 2023

10/10 Excellent

Paal Fredrik

Stayed 3 nights in Nov 2023