Insa-dong Hotels with Air Conditioning

"One of the worst toilet papers I ever used... Also the towels were so old and worn out... Can not believe this hotel has Shilla brand on its name... Won't be coming back... "

"I arrived early at the hotel around 1:45 PM, but I never requested an early check-in. I was completely fine with returning at the standard check-in time of 3 PM. However, instead of simply asking me to come back later, the front desk staff asked me to scan a barcode and register through the hotel website. The connection did not work well, and I was left standing there trying repeatedly while feeling very tired. I want to be clear that I did not ask for early check-in, nor did I need it. I even mentioned that I would go have a coffee and return at 3 PM. Only then was I told I could receive the room key later, and I was also asked to leave a positive review before even checking in. I have stayed at this hotel location since 2018, and this was the first time I felt that the process was more focused on promoting the hotel rather than considering the guest’s comfort. While the staff member was polite and smiling, the experience felt unnecessary and uncomfortable from my perspective."

"Service was amazing!"

"It was a good option. It has a coin laundry and a convenience store next door. Very clean and well maintained. Nice staff. Room to leave luggage locked. Great breakfast buffet with many korean and occidental options. Has no room service."

"Great location for a short stay being very handy to everything. Cleaning staff was working very hard to keep up the appearance. Cafe on the 1st floor was good but poor choices for breakfast in the basement 2. Reception staff were friendly. Some were more than others. The main problem is; The hotel itself was old and limited space and facilities. Staying long term was definitely a mistake. Noises from next door or corridor especially through the front door was unbearable especially at night. You could hear everything through the main door. Shower on bathroom on top of the bath was hard to get into especially for elderly. No view what so ever except for the police station radiates its sign throughout the night. Protests all the time blasting your ears. Tiny coffee shop on the first floor was often overflowing from people from outside. Guests for the restaurant used the same lift. Second floor which is mainly for business areas seemed ineffective way of using the already limited spaces they have. We stayed about 23days with our parents. Lots of mixed feelings. They could have treated us better overall. "

"Decent hotel, rooms are fairly small and the washrooms are very tight. Overall decent stay and would stay again for the view and neighborhood."

"This is an excellent hotel, ideal for families with kids who would enjoy a theme park experience at its doorstep. Also good transit point using subway."

"Location is the best part of this hotel easy access to line 1,2 and 8. Building is very outdated, carpets have many stains. Walls cleaness is questionable. Staff are very accommodating and professional. Wish the hotel would go through a major renovation soon especially leaky showers and stained carpets"

"Highly recommended! We will check in again if we will be back in Korea :)"