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"I've read all the reviews, and I'm baffled by any negative responses. This hotel exceeded our expectations. We're a family of 4 (2 adults, 2 teenagers) and we booked the family quad (7th floor room) which was simply amazing. 2 bathrooms, sitting area and plenty of room- this was a big room even by American standards. Plenty of amenities: waters daily, sleep tablets, toothbrushes, brushes, pajamas to wear, coffee/soda in the basement, pour over drip coffee and kettle in the room. I just can't think of anything to complain about. I see what people have said about it being a bit far from things, as it was maybe a 15 minute walk to Nishiki Market or Gion district, but that was never a problem for us. The train stop was 200 meters away from the hotel entrance. The convenience stores were right below us. The staff brought us cappuccinos as we checked in. And the sweet hotel gym had a full set of free weights, 2 bikes, a few treadmills and other equipment. It was nicer than many American gyms. Again- nothing to complain about here! Beautiful hotel. "

"Excellent hospitality "

"Good location, easy access to train. Rooms were a fair size especially for Japan. Lots of dining options around the area"

"Great location for fish market and subway stations"

"Close to Osaka Station making it easy to explore the city. The staff was very friendly and helpful. The breakfast buffet offered a wide range of western and traditional options. If you get there before checkin at 3, hang out at the restaurant or wander the nearby shopping malls and alleys. Room was comfortable and clean. "

"Absolutely perfect spot in Osaka. Close train stations that got us to Universal Studios very very easy and to the Dontonbori and incredible staff! Would love to stay here again"

"Everything was great!! "

"While a little bit removed from the city ,it location beside Osaka castle and it close proximity to a number of metro and rail lines makes up for it .Staff were more than helpful and extremley polite "

"Very nice and relaxing stay thanks so much "