Cari Hotel di Quintana Roo

"The resort was beautiful, the staff were all extremely friendly and very helpful. The food was phenomenal and everything about the hotel was great."

"This resort is ok. It was in definite need of maintenance. The rooms were clean, but everything was heavily worn. I don't mind older furniture, but you could tell some had been abused and many things were just painted over with an attempt to hide the blemishes instead of fixing things. Biggest issue was the cards to the rooms!! We had to have them rekeyed numerous times. They are incredibly sensitive to being near a phone or other magnetized thing. It was daily, sometimes a couple of times a day...

"Best hotel ever, the room was clean everyday, friendly staff, nice beaches everything was good and I’m coming back."

"Excelentes instalaciones y servicios Nos encantó"

"My boyfriend & I stayed here June 1st-6th & we had the BEST time. Every single day we were there we always had people offering to help us & asked if we needed anything. I was very happy with the service & the room service was also top tier. 10/10 recommend staying here if you plan on going to an all inclusive resort!"

"It was beautiful and very clean."

"Everyone was nice. I picked the wrong month to go because the seaweed smell was HORRIBLE!!! It smelled like sewage the entire time."

"Property and people and room everything amazing"

"The stuff was very friendly nice and helpful. Our server by the pool name was Guantalupe and she was the best. She was always smiling and suggesting new drinks to us. Whole week she was positive and enthusiastic to see and serve people by the pool.overall the place is very nice sometimes even to big and confusing to get around. The food was ok no issues with booking restaurants. Shows were also ok but for the massive hotel it is I think they should have better and more comfortable theater with...

"Play makers keep the vibe going! Mojito was my favorite 😘"

"There were RACOONS in our bungalow above the water. The staff was rude. My partner is a RASTA with strict dietary restrictions and THREE (3) Times they tried to feed us PORK when we requested PORK. They are RUDE and ...."

"Room was nice and clean. The property itself was beautiful. The food at certain places could've been better but overall, I'd definitely recommend."

"i loved how the hotel had access to the beach and there were no seaweed in it, especially being in season. it was maintained and staff were friendly for any guidance or questions to answer. no complaints with the hotel. the hotel is on the quiet side of cancún which is nice, about 30 minutes to the city of cancun and an hour to playa de camren. i found it to be accessible for my trip"

"Water park is separate but there was always courtesy vans waiting to move you around. Pool outside our balcony was very cool to relax. Waiter at Pizzas restaurant was amazing and waiter at Bikini bottoms (Gustavo) I believe that was he’s name was excellent. Food at all the restaurants was delicious. Grandson(5yrs) had a blast at water park and pool. Highly recommend if You got lil ones."

"I love this property from top to bottom. Rooms - The rooms were large, beds were comfortable and didn’t smell musty. Pools - so many of them! We came because of the waterslides and lazy river and never even ended up using them because there were so many other fun pools. There’s an activity pool that had water volleyball and other games with a swim up bar. There was also an adult only pool club that played excellent DJ music all day long. I have never danced so much in the pool before! Beach...

"Beautiful, clean hotel with a welcoming atmosphere. The staff were always smiling and went out of their way to make sure guests had a great experience. The buffet restaurant was very good, with a varied menu each day. We also made complimentary reservations for one night at the Italian restaurant and one night at the Mexican restaurant. While both restaurants were enjoyable, I found the food a little bland for my taste. The pool and beach areas were excellent, with easy access and plenty of...

"La comida súper rica variado y para todos los gustos, además las bebidas súper bien preparadas"

"Amazing resort! Staff was phenomenal. Will be visiting again."

"Great experience and very friendly staff. Beautiful views and great food. Would highly recommend Chichen Itza tour as well"

"Great customer service at such a beautiful hotel!"