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"Good customer service skills staff.. Accomodated us very well.."…""Good customer service skills staff.. Accomodated us very well.."WWW…"

Reviewed on 14 Dec 2020

"Good food Service and cleanliness ands location access to to mall of Asia"…""Good food Service and cleanliness ands location access to to mall of Asia"WWW…"

Reviewed on 21 Jan 2021

"All very good except I found the public spaces and restaurants too cold...."…""All very good except I found the public spaces and restaurants too cold...."WWW…"

Reviewed on 21 Jan 2021

"I like that its walking distance to Mall of Asia, free bottle water, Refrigirator in room, i love the seaview from my room! I dont like that theres no 24 hours front desk service and hotel restaurant close early at 8pm. I dont like very limited towels provided, very old and color white it not white ..."…""I like that its walking distance to Mall of Asia, free bottle water, Refrigirator in room, i love the seaview from my room! I dont like that theres no 24 hours front desk service and hotel restaurant close early at 8pm. I dont like very limited towels provided, very old and color white it not white ..."WWW…"

Reviewed on 9 Nov 2020

"The resort is beautiful with excellent service from the staff. The cost of stay is expensive and would have been justified if not for the food. My wife is a great cook and i was vegan for 5 years. The resort is surrounded by fruit trees and vegetable garden and we could not understand why the vegan ..."…""The resort is beautiful with excellent service from the staff. The cost of stay is expensive and would have been justified if not for the food. My wife is a great cook and i was vegan for 5 years. The resort is surrounded by fruit trees and vegetable garden and we could not understand why the vegan ..."WWW…"

Reviewed on 10 Sep 2020

"It was great. Staff are very nice and accommodating!"…""It was great. Staff are very nice and accommodating!"WWW…"

Reviewed on 22 Oct 2020

"Because of the pandemic so many amenities sere not available which is understandable. The rooms are of decent size. I am glad I chose to stay here for my hotel quarantine."…""Because of the pandemic so many amenities sere not available which is understandable. The rooms are of decent size. I am glad I chose to stay here for my hotel quarantine."WWW…"

Reviewed on 4 Dec 2020

"Excellent considering the current conditions."…""Excellent considering the current conditions."WWW…"

Reviewed on 12 Dec 2020

"the ambience is fantastic the room is so clean r the front desk are helpful"…""the ambience is fantastic the room is so clean r the front desk are helpful"WWW…"

Reviewed on 21 Dec 2020

"Dated and lacks toiletries, but very nice staff, accommodating, and safe place to stay."…""Dated and lacks toiletries, but very nice staff, accommodating, and safe place to stay."WWW…"

Reviewed on 20 Dec 2020

"Excellent staff. Very attentive and friendly from check-in until you check out."…""Excellent staff. Very attentive and friendly from check-in until you check out."WWW…"

Reviewed on 9 Jan 2021

"We are so pleased in our stay.we will definitely comeback"…""We are so pleased in our stay.we will definitely comeback"WWW…"

Reviewed on 21 Dec 2020

"We loved our room ! It had an excellent view of the lake. John Garces at the front desk was really helpful and had a great attitude. I would definitely come back here again and would highly recommend it to all my friends and relatives."…""We loved our room ! It had an excellent view of the lake. John Garces at the front desk was really helpful and had a great attitude. I would definitely come back here again and would highly recommend it to all my friends and relatives."WWW…"

Reviewed on 19 Dec 2020

"The staff service and facilities at the lobby, club lounge, restaurants and housekeeping are superb. But the staff service and facilities at the function rooms are not."…""The staff service and facilities at the lobby, club lounge, restaurants and housekeeping are superb. But the staff service and facilities at the function rooms are not."WWW…"

Reviewed on 20 Mar 2020

"I stumbled upon this hotel as I needed a last minute booking for my trip in the Philippines. I hoped for a clean, spacious hotel with easy access to get around places. I really didn’t have a lot of expectations BUT they had amenities I did not even think I would need! I loved our 3 night stay in ..."…""I stumbled upon this hotel as I needed a last minute booking for my trip in the Philippines. I hoped for a clean, spacious hotel with easy access to get around places. I really didn’t have a lot of expectations BUT they had amenities I did not even think I would need! I loved our 3 night stay in ..."WWW…"

Reviewed on 17 Mar 2020

"Great stay was greeted and welcomed with a great staff."…""Great stay was greeted and welcomed with a great staff."WWW…"

Reviewed on 21 Jan 2021

"staff are very helpful and very courteous.........."…""staff are very helpful and very courteous.........."WWW…"

Reviewed on 11 Dec 2020

"Stuff very friendly awesome place to chill and relax"…""Stuff very friendly awesome place to chill and relax"WWW…"

Reviewed on 19 Dec 2020

"まだ新しく、接客態度も好感がもてました。 マルコポーロより施設が新しく、スタッフもまだ初々しさがあるようです。タイの会社なので、タイの伝統衣装でもてなしてくれます。"…""まだ新しく、接客態度も好感がもてました。 マルコポーロより施設が新しく、スタッフもまだ初々しさがあるようです。タイの会社なので、タイの伝統衣装でもてなしてくれます。"WWW…"

Reviewed on 5 Dec 2019

"Shangrila never disappoints. No doubt it is the best beach resort in Mactan. My mom and I stayed here and we had a wonderful time. The service is fast and the facilities are clean although the outlets require some update. The best part is the beach resort!"…""Shangrila never disappoints. No doubt it is the best beach resort in Mactan. My mom and I stayed here and we had a wonderful time. The service is fast and the facilities are clean although the outlets require some update. The best part is the beach resort!"WWW…"

Reviewed on 17 Jan 2021