Shangri-La Hotels and Resorts Batu Ferringhi hotels

"Location is good. Food and markets close by. Beachfront."

"Nice and well maintained hotel. Good location for local food and shopping. "

"Strategic location"

"Excellent hotel, very family friendly & with great facilities. Fantastic beach view for sunsets too"

"The first room that we went into was ok but very dirty and smelt like mould, did not expect that from Hilton, as the name does associate to the room standard Then we were given a different room, good room all was nice but dirty floor, hair in fridge, main door not shutting properly, cabinet with fridge in it rotting from the legs, water dripping from ceiling due to condensation, again don’t go with the name please The lobby and swimming pool area is amazing though."

"very neat. Breakfast has lots of choices"

"Its very convenient to explore George Town. The swimming pool had a very nice view. "

"We had booked 2 rooms for our family of 6. Amir at the front desk was amazing in keeping up with our request as we had requested for the rooms to be next door to eachother or connecting rooms. He was very polite and helpful. Mizan also the manager at the front desk was also very polite and helpful, if we had and questions or requests they were met very promptly, always greeeted us with a smile and politeness. Hotel was very clean and tidy. The breakfast was a beautiful spread of local dishes, fresh fruits, yogurts, tea, coffee, pastries, cakes and much much more. You can request the chefs to make you a omelette of your choice along with any other dish you wish to put together within reason as they had all fresh ingredients available. The rooms were cleaned regularly mornings and also by the evenings we would also have another round of cleaners come by to check on water bottles which were supplied to the room or just give the rooms a quick tidy. The mini bar was all complimentary which was a bonus as there is a pool, Gym and kids club which again was free of charge aswell as the wifi and they also had a choice of connecting your devices to the tv along with either watching Youtube or Netflix. The 3 kids club staff were absolutely amazing. My little 6 year old loved going to the kids club nearly everyday, as they had alot of different activities for children to do like puzzles, reading, colouring, drawing, origami which the staff sit down with you and do together."

"just walking around in the rasa sayang's garden makes me feel refreshed and rejevenated!!"