Hotel Shangri-La Hotels and Resorts di Balik Pulau

"I had a disappointing experience at Millen Hotel. The check-in process took far longer than expected, and the front desk staff especially the Chinese girl seemed unfamiliar with the payment process, which caused delays. I hope the management can improve staff training and efficiency to provide a better experience for future guests. "

"1. cleaness of room (balancy was not cleaned) 2. facilities are not clean (swimming pool) 3. ironing was not working just overall, my experience is poor with the payment I made of over RM700/night."

"We thoroughly enjoyed our stay. The Granite is in a great lication, short walking distance to KOMTAR, Prangin Malls, 1st Avenue mall and GAMA. It is also within easy walking distance of Chowrasta market, the old town, the piers and street art. Our room was actually a one bedroom apartment in the former Summit M suites, the Serene Suite. It was quiet, clean and very comfortable with a KS bed and a pillow menu too. The pool is lovely and the views, drink and food at the roof top bar are excellent. We've loved our stay and we'd come back."

"Tidak sesuai kepada org tua,sebab tempat parking kurang memuaskan "

"Always love to stay in this hotel. The staff were very friendly, helpful and welcome your stay. Enjoyed the Breakfast buffet at Sarkies esp roti canai, char kyaw tiau, and the juices. "

"Clean room , fast check in & out process, friendly staff, the breakfast buffet caters various choice of food ( western, indian, chinese, malay cuisine ) "

"Nice place to stay and staff all are present and helpful "

"Katil xok sbb lmbut sgt Bantal tllu lmbut lembik xsesuai utk class bilik. Yt lain semua ok.. Cntik bsih mesra pelanggan. "

"Terbaikk Cuma sarapan belum byk menu lg Overall ok Bilik cntik selesa ank2 suka Puasht"