Hotel Pantai di Avenida Kukulkan

"Excellent customer service , good, and experiences "

"The shining stars of this resort was the room and the staff. Location is not the best, BUT i stayed on resort most of the time so very much got to experience what was available on-site. Plenty to do, but not so much that it felt overwhelming or too busy. It was amazingly relaxing!!! Highly recommend staying on the 26th floor as my room was jaw-dropping. Water was beautiful, beaches were nice. Pools were clean. Buffet was awesome ( I did not bother with the other restaurants because of the wait)....

"Very relaxing resort. Food was good! Beach club was nice as well."

"The food is amazing."

"We had a large group of friends visit the end of April! Daniel was very accommodating getting us set up with a group dinner one night! Poolside days were filled with fun, Loved Deana(Diana)? Her energy and smile was contagious!! We will all definitely be coming back next year!! Keep up the good work. Resort is very clean, food was delicious, my favorite being lunch, shrimp and fish tacos, and seeing Alex again! Everyone is so nice!"

"Todo muy bueno excepto lo que no estaba incluido que era super caro , por ejemplo el spa y cortes específicos de carne y la langosta"

"Staff were excellent, friendly, helpful. Now the hotel was clean but in need of major updates and remodeling. I had a room where the Ac barely worked, even with the ceiling fan on it was still warm in my room. The hallways felt cooler than my room. My shower walls were filthy in some black sort of dirt. I had to go buy dawn dish spray and try to clean them myself since housekeeping never bothered. My shower would flood every time we used it. There were stains on walls. Had a broken glass cup...

"loved it"