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The Westin Resort & Spa, Cancun

4.0 star property
Relax on sun loungers by four pools, enjoy massages and sports treatments, then dine at three unique restaurants.

Choose dates to view prices

Near El Rey Ruins and Delfines Beach, The Westin Resort & Spa, Cancun offers a private beach, four outdoor pools, sun loungers, massages, three restaurants, Pilates classes, and a fitness center. Free WiFi keeps everyone connected throughout their stay.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Hot tub
  • Parking included
  • Free Wi-Fi
  • Restaurant
The current price is RM645
RM800 total
includes taxes & fees
4 Feb - 5 Feb

Room options

Available filters for rooms
Showing 12 of 12 rooms

View all photos for Deluxe Room, 2 Double Beds, Ocean View (Balcony)

Pillow-top beds, in-room safe, desk, iron/ironing board

Deluxe Room, 2 Double Beds, Ocean View (Balcony)

8.6 out of 10
Excellent
(36 reviews)

Highlights

Balcony
Air conditioning
LED TV
Pillow-top bed
Hairdryer
Private bathroom
Separate bath and shower
Coffee/tea maker
  • 54 sq m
  • Sleeps 4
  • 2 Double Beds
  • Ocean view

View all photos for Room, 2 Double Beds, Ocean View

Pillow-top beds, in-room safe, desk, iron/ironing board

Room, 2 Double Beds, Ocean View

8.8 out of 10
Excellent
(80 reviews)

Highlights

Air conditioning
LED TV
Pillow-top bed
Hairdryer
Private bathroom
Separate bath and shower
Coffee/tea maker
Free bottled water
  • 42 sq m
  • Sleeps 4
  • 2 Double Beds
  • Ocean view

View all photos for Deluxe Room, 2 Double Beds, Lagoon View (Balcony)

Pillow-top beds, in-room safe, desk, iron/ironing board

Deluxe Room, 2 Double Beds, Lagoon View (Balcony)

8.4 out of 10
Very good
(12 reviews)

Highlights

Balcony
Air conditioning
LED TV
Pillow-top bed
Hairdryer
Private bathroom
Separate bath and shower
Coffee/tea maker
  • 54 sq m
  • Sleeps 4
  • 2 Double Beds
  • Lagoon view

View all photos for Deluxe Room, 1 King Bed, Lagoon View (Balcony)

Pillow-top beds, in-room safe, desk, iron/ironing board

Deluxe Room, 1 King Bed, Lagoon View (Balcony)

9.4 out of 10
Exceptional
(10 reviews)

Highlights

Balcony
Air conditioning
LED TV
Pillow-top bed
Hairdryer
Private bathroom
Separate bath and shower
Coffee/tea maker
  • 54 sq m
  • Sleeps 2
  • 1 King Bed
  • Lagoon view

View all photos for Junior Suite, 1 Bedroom, Lagoon View

Pillow-top beds, in-room safe, desk, iron/ironing board

Junior Suite, 1 Bedroom, Lagoon View

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Air conditioning
LED TV
Pillow-top bed
Hairdryer
Private bathroom
Separate bath and shower
Coffee/tea maker
Free bottled water
  • 57 sq m
  • Sleeps 2
  • 1 King Bed
  • Lagoon view

View all photos for Deluxe Room, 1 King Bed, Ocean View (Balcony)

Pillow-top beds, in-room safe, desk, iron/ironing board

Deluxe Room, 1 King Bed, Ocean View (Balcony)

8.6 out of 10
Excellent
(19 reviews)

Highlights

Balcony
Air conditioning
LED TV
Pillow-top bed
Hairdryer
Private bathroom
Separate bath and shower
Coffee/tea maker
  • 54 sq m
  • Sleeps 2
  • 1 King Bed
  • Ocean view

View all photos for Suite, 1 Bedroom, Ocean View

Living area

Suite, 1 Bedroom, Ocean View

Highlights

Balcony
Separate dining area
Air conditioning
Kitchenette
Mini-fridge
Dining table
LED TV
Pillow-top bed
  • 116 sq m
  • Sleeps 2
  • 1 King Bed
  • Ocean view

View all photos for Suite, 1 Bedroom, Ocean View

Living area

Suite, 1 Bedroom, Ocean View

Highlights

Balcony
Air conditioning
LED TV
Pillow-top bed
Hairdryer
Private bathroom
Separate bath and shower
Coffee/tea maker
  • 116 sq m
  • Sleeps 2
  • 1 King Bed
  • Ocean view

View all photos for Presidential Suite, 1 Bedroom, Ocean View (Balcony)

Living area

Presidential Suite, 1 Bedroom, Ocean View (Balcony)

Highlights

Balcony
Separate dining area
Air conditioning
Kitchen
Dining table
Dishwasher
LED TV
Pillow-top bed
  • 324 sq m
  • Sleeps 2
  • 1 King Bed
  • Ocean view

View all photos for Room, 1 King Bed, Lagoon View

Pillow-top beds, in-room safe, desk, iron/ironing board

Room, 1 King Bed, Lagoon View

8.4 out of 10
Very good
(75 reviews)

Highlights

Air conditioning
LED TV
Pillow-top bed
Hairdryer
Private bathroom
Separate bath and shower
Coffee/tea maker
Free bottled water
  • 42 sq m
  • Sleeps 2
  • 1 King Bed
  • Lagoon view

View all photos for Room, 2 Double Beds, Lagoon View

Pillow-top beds, in-room safe, desk, iron/ironing board

Room, 2 Double Beds, Lagoon View

8.2 out of 10
Very good
(99 reviews)

Highlights

Air conditioning
LED TV
Pillow-top bed
Hairdryer
Private bathroom
Separate bath and shower
Coffee/tea maker
Free bottled water
  • 42 sq m
  • Sleeps 4
  • 2 Double Beds
  • Lagoon view

View all photos for Room, 1 King Bed, Ocean View

Pillow-top beds, in-room safe, desk, iron/ironing board

Room, 1 King Bed, Ocean View

8.8 out of 10
Excellent
(54 reviews)

Highlights

Air conditioning
LED TV
Pillow-top bed
Hairdryer
Private bathroom
Separate bath and shower
Coffee/tea maker
Free bottled water
  • 42 sq m
  • Sleeps 2
  • 1 King Bed
  • Ocean view

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About the area

Located on the beach, The Westin Resort & Spa, Cancun is in Zona Hotelera, a neighbourhood in Cancun. Aquaworld and Iberostar Cancun Golf Course are worth visiting if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Delfines Beach and Tortuga Beach. La Isla Shopping Mall and Cancun Convention Center are two other places to visit that come recommended. With kayaking, scuba diving and snorkelling nearby, you'll find plenty of adventures in the water. Visit our Cancun travel guide
Map
Boulevard Kukulcan Km 20, Cancun, QROO, 77500

What's nearby

  • Hermosa Laguna Nichupte de agua Salada y color hermosas
    Nichupté Lagoon
    3 min walk - 0.3 km
  • #playanorte #islamujeres #turquoisesea #lifeincancun #sailing #catamarantrip #caribbean #colorsoftheocean #mexicotravel #beachtips #lifeatexpedia
    West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park
    1 min drive - 0.2 km
  • Aerial view of Iberostar Selection Hotel garden and Laguna Nichupte Lagoon in Cancun, Quintana Roo QR, Mexico.
    Iberostar Cancun Golf Course
    4 min drive - 2.8 km
  • El Rey Ruins which includes a ruin
    El Rey Ruins
    4 min drive - 3.2 km
  • Delfines Beach showing general coastal views, tropical scenes and a sandy beach
    Delfines Beach
    5 min drive - 3.5 km

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    19 min drive

Restaurants

  • La Veranda
    7 min walk
  • Hacienda Sisal
    4 min walk
  • El Fish Fritanga
    5 min walk
  • Club Bistro
    6 min walk
  • Ilios Restaurant
    8 min walk

About this property

The Westin Resort & Spa, Cancun

Upscale hotel near La Isla Shopping Mall
Located close to Aquaworld and Cancun Convention Center, The Westin Resort & Spa, Cancun provides a swim-up bar, a poolside bar and a terrace. With a beachfront location, beach massages and sunloungers, this hotel is the perfect place to soak up some sun. Indulge in a body treatment, a sports massage and reflexology at the on-site spa. Make sure that you enjoy a meal at the 3 on-site restaurants, including breakfast, lunch and dinner. Pilates classes and fitness classes are offered at the 24-hour gym; other things to do include basketball and volleyball. Stay connected with free in-room WiFi, and guests can find other amenities, such as shopping on-site and a garden.
You'll also enjoy perks such as:
  • 4 outdoor pools and a children's pool, along with free cabanas, sunloungers and pool umbrellas
  • Free self-parking
  • 2 outdoor tennis courts, express check-out and express check-in
  • Concierge services, a computer station and a lift
  • Guest reviews say great things about the breakfast, beach locale and helpful staff
Room features
All 379 rooms have comforts such as air conditioning, in addition to perks such as free WiFi and safes. Guest reviews speak positively of the cleanliness rooms at the property.
Other amenities include:
  • Bathrooms with separate baths/showers and free toiletries
  • LED TVs with cable channels
  • Coffee/tea makers, desks and phones

Similar properties

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Emporio Cancun Optional All Inclusive
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  • All-inclusive
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  • Kids’ pool
8.0 out of 10, Very good, 2,235 reviews
The price is RM839
RM1,035 total
includes taxes & fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • 3 restaurants
  • A bar/lounge
  • A poolside bar
  • A swim-up bar
  • Snack bar/deli

Restaurants on site

  • Arena Sports Bar
  • Sabor Casual Kitchen
  • Sea & Stones Restaurant

Things to do

  • 2 outdoor tennis courts
  • 24-hour gym
  • 4 outdoor pools
  • Basketball
  • Children's pool
  • Fitness classes
  • Full-service spa
  • Hot tub
  • Pilates classes
  • Playground
  • Sauna
  • Shopping
  • Steam room
  • Volleyball
  • Yoga classes

Family friendly

  • 4 outdoor pools
  • Children's pool
  • Laundry facilities
  • Lifeguards on site
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 11 meeting rooms
  • Computer station

Outdoors

  • Beach loungers
  • Beach umbrellas
  • Free pool cabanas
  • Garden
  • On the beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 2 treatment rooms
  • Aromatherapy
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Manicures/pedicures
  • Prenatal massages
  • Reflexology
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Grab bar in shower
  • Grab bar near toilet
  • Handrails in stairways
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Low-height door lock
  • Low-height electrical sockets in bathroom
  • Raised toilet seat
  • Stair-free path to entrance
  • Transfer shower
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking
  • Wheelchair-width doorways

More

  • 6 floors
  • Ballroom
  • Banquet hall
  • Designated smoking areas
  • Lifeguards

Room amenities

Bedroom

  • Bedsheets provided
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Towels provided

Entertainment

  • LED TV with cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 10 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a smoke detector and outdoor lighting
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room

Property is also known as

Cancun Westin Resort
Westin Cancun
Westin Resort Cancun
Cancun Westin
The Westin Resort Spa Cancun
Westin Hotel Cancun
Westin Resort & Spa Cancun Hotel Cancun
Westin Resort And Spa Cancun
Westin Resort

Frequently asked questions

Does The Westin Resort & Spa, Cancun have a pool?

Yes, this property has 4 outdoor pools and a children's pool.

How much does it cost to stay at The Westin Resort & Spa, Cancun?

As of 21 Jan 2026, prices found for a 1-night stay for 2 adults at The Westin Resort & Spa, Cancun on 4 Feb 2026 start from RM 644.75, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is The Westin Resort & Spa, Cancun pet-friendly?

No, only service animals are welcome at the property.

How much is parking at The Westin Resort & Spa, Cancun?

Self-parking is free at this property.

What time is check-in at The Westin Resort & Spa, Cancun?

Check-in start time: 4:00 PM; check-in end time: anytime.

What time is check-out at The Westin Resort & Spa, Cancun?

Checkout is at 10 AM.

Where is The Westin Resort & Spa, Cancun located?

Nestled on the beach, this Zona Hotelera hotel is within 3 mi (5 km) of La Isla Shopping Mall, Aquaworld and Iberostar Cancun Golf Course. Cancun Convention Center and Delfines Beach are also within 3 mi (5 km).

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Reviews

The Westin Resort & Spa, Cancun Reviews

8.6

Excellent

8.8

Cleanliness

6.8

Location

8.8

Staff & service

8.4

Property conditions & facilities
Rating 10 - Excellent. 1469 out of 2607 reviews
Rating 8 - Good. 615 out of 2607 reviews
Rating 6 - Okay. 284 out of 2607 reviews
Rating 4 - Poor. 113 out of 2607 reviews
Rating 2 - Terrible. 126 out of 2607 reviews

Reviews

10/10 Excellent

Muhammad Arham

Great view. Great resort. Friendly staff.
Stayed 6 nights in Jan 2026

10/10 Excellent

Tim

Liked: Cleanliness, amenities, property conditions & facilities
Everything was bueatiful staff were extremely nice and helpful, and the cleanliness was top tier
Stayed 3 nights in Jan 2026

10/10 Excellent

Michelle

Liked: Cleanliness, amenities, property conditions & facilities
super friendly staff
Stayed 1 night in Jan 2026

8/10 Good

Kelly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The facility and pools were great. Food and drinks were also great, but very pricey!
Stayed 2 nights in Jan 2026

10/10 Excellent

Laura

Liked: Cleanliness, amenities, property conditions & facilities
The grounds were spotless and the pools and ocean front were beautiful. Definitely get the ocean view!
Stayed 5 nights in Jan 2026

10/10 Excellent

Angelica

Liked: Cleanliness, amenities, property conditions & facilities
The staffs were courteous and helpful
Stayed 6 nights in Jan 2026

10/10 Excellent

Matanat

Liked: Cleanliness, amenities, property conditions & facilities
Amazing view from our room.
Stayed 4 nights in Dec 2025

10/10 Excellent

john

Liked: Cleanliness, amenities, property conditions & facilities
clean room. nice staff.
Stayed 2 nights in Jan 2026

10/10 Excellent

CHANDRASHEKHAR

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, beautiful beach view
Stayed 5 nights in Dec 2025

8/10 Good

Anil

Liked: Cleanliness, amenities, property conditions & facilities
Room, facilities, beach and the staff service us all good. Only reason i am not giving 5 star is because of very few choices of restaurants or food options in the hotel.
Stayed 2 nights in Dec 2025

8/10 Good

Jack

Liked: Cleanliness
Staff friendly, room was clean, older could use some updates. Food at expensive restaurant was good and breakfast was good but $$$.
Stayed 5 nights in Jan 2026

8/10 Good

Cara

Liked: Cleanliness, staff & service, amenities
Staff was super nice and friendly. A lot of the property seemed very outdated and everything was highly overpriced including the breakfast and market on the property.
Stayed 6 nights in Dec 2025

10/10 Excellent

Bruce

Liked: Cleanliness, amenities, property conditions & facilities
Sunrise- sunset amazing pools with one having a swim up bar and it’s on the beach. Nice spot.
Stayed 1 night in Dec 2025

6/10 Okay

Lora L.

Liked: Amenities
Disliked: Cleanliness
The staff was courteous, amenities were good, the room could have been cleaner.
Stayed 1 night in Dec 2025

10/10 Excellent

Olga

Liked: Cleanliness, amenities, property conditions & facilities
The room was spotless and the personal very nice and courteous, Pool was warm and perfect, we love the adult pool that was separate and alone. We enjoyed our time there.
Stayed 2 nights in Sep 2025

10/10 Excellent

Enrique

Liked: Cleanliness, amenities, property conditions & facilities
Excellent hotel I really loved it And the food is cheaper than eating out in the city
Stayed 4 nights in Nov 2025

10/10 Excellent

Nea

Liked: Cleanliness, amenities, property conditions & facilities
Staff was excellent! They gave super service were super nice and friendly. The food was very very good, the breakfast buffet was incredible - we even went to see another 5 star resort were the breakfast was terrible compared to this hotel. The pool areas and beach is amazing all great! And spa so nice. I would go back
Stayed 4 nights in Dec 2025

10/10 Excellent

Sharla

Liked: Cleanliness, staff & service, property conditions & facilities
The view was amazing! The pools were awesome especially just hot tub.
Stayed 3 nights in Nov 2025

10/10 Excellent

Jose

Liked: Cleanliness, amenities, property conditions & facilities
Excellent location....
Stayed 1 night in Nov 2025

8/10 Good

Zhengguang

Liked: Amenities
Access to beach and pool was great. However room doesn’t have operable window, and indoor facilities are old
Stayed 2 nights in Dec 2025

6/10 Okay

Nikki

Liked: Cleanliness
It would have been nice to have entertainment or shows for families or adults. The place was clean but the food was not that great but overall it was okay.
Stayed 6 nights in Dec 2025

8/10 Good

Gary

Liked: Cleanliness, amenities, property conditions & facilities
Large beautiful room with massive ceiling and balcony with gorgeous ocean and pool views.
Stayed 7 nights in Dec 2025

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The views were unbeatable! Loved it and we're already planning to return!
Stayed 2 nights in Oct 2025

8/10 Good

Andrea

Liked: Cleanliness, property conditions & facilities
Decent room for the price. Older resort, great location right on the beach. Restaurants/food onsite was very expensive.
Stayed 1 night in Nov 2025

8/10 Good

Craig

Liked: Cleanliness, property conditions & facilities
Very courteous staff and very efficient/friendly check-in. Rooms and property are well maintained. Lots a pool chairs and space available. Located at the end of the hotel zone bus route.
Stayed 6 nights in Nov 2025