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Cyan Cancun Resort & Spa

3.5 star property
Beach hotel with private beach and spa services

Choose dates to view prices

Escape to Cyan Cancun Resort & Spa, where sun-kissed days await. Unwind at the private beach with massages and loungers or soak up the fun at the poolside bar. Guests rave about this beach locale and helpful staff, who ensure a seamless stay.

Reviews

7.6 out of 10
Good

Popular amenities

  • Bar
  • 24/7 front desk

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Deluxe Room, Sea View

1 bedroom, in-room safe, desk, laptop workspace

Deluxe Room, Sea View

8.0 out of 10
Very good
(63 reviews)

Highlights

Air conditioning
Flat-screen TV
Blackout curtains
Sofa bed - single
Separate bedroom
Rainfall showerhead
Private bathroom
Cable channels
Air-conditioning
Blackout drapes/curtains
Sofa bed
Private bathroom
Rainfall showerhead
Cable channels
  • 32 sq m
  • Beach view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Quadruple Room, Sea View

1 bedroom, in-room safe, desk, laptop workspace

Deluxe Quadruple Room, Sea View

7.6 out of 10
Good
(35 reviews)

Highlights

Air conditioning
Flat-screen TV
Separate bedroom
Blackout curtains
Rainfall showerhead
Private bathroom
Cable channels
Desk
Air-conditioning
Blackout drapes/curtains
Private bathroom
Rainfall showerhead
Cable channels
Flat-panel TV
  • 32 sq m
  • Sea view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Suite, Sea View

1 bedroom, in-room safe, desk, laptop workspace

Superior Suite, Sea View

8.0 out of 10
Very good
(21 reviews)

Highlights

Private indoor hot tub
Air conditioning
Flat-screen TV
Sofa bed
Separate bedroom
Blackout curtains
Rainfall showerhead
Private bathroom
Private spa bath
Air-conditioning
Blackout drapes/curtains
Sofa bed
Private bathroom
Rainfall showerhead
  • 42 sq m
  • 1 bedroom
  • Sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Suite, Balcony, Sea View

1 bedroom, in-room safe, desk, laptop workspace

Superior Suite, Balcony, Sea View

Highlights

Garden
Balcony
Private indoor hot tub
Air conditioning
Flat-screen TV
Sofa bed
Separate bedroom
Blackout curtains
Garden
Balcony
Private spa bath
Air-conditioning
Blackout drapes/curtains
Sofa bed
  • 42 sq m
  • 1 bedroom
  • Sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Studio Suite

1 bedroom, in-room safe, desk, laptop workspace

Studio Suite

8.0 out of 10
Very good
(45 reviews)

Highlights

Air conditioning
Flat-screen TV
Blackout curtains
Sofa bed - single
Separate bedroom
Rainfall showerhead
Private bathroom
Cable channels
Air-conditioning
Blackout drapes/curtains
Sofa bed
Private bathroom
Rainfall showerhead
Cable channels
  • 32 sq m
  • Lagoon view
  • Sleeps 2
  • 1 King Bed

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About the area

Map
Km 20.5, Blvd. Kukulcan, Zona Hotelera Cancun, Cancun, QROO, 77500

What's nearby

  • El Rey Ruins - 19 min walk - 1.6 km
  • Iberostar Cancun Golf Course - 3 min drive - 1.1 km
  • Delfines Beach - 6 min drive - 1.8 km
  • Aquaworld - 18 min drive - 5.3 km
  • Riviera Cancun Golf Resort - 22 min drive - 8.1 km

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 12 min drive

Restaurants

  • ‪Arena Sports Bar - ‬11 min walk
  • ‪Zai - ‬13 min walk
  • ‪Royal Solaris Cancun - ‬4 min walk
  • ‪Sun Palace - ‬6 min walk
  • ‪Marco Polo Restaurante - ‬5 min walk

About this property

Cyan Cancun Resort & Spa

Hotel near Iberostar Cancun Golf Course
A poolside bar, a terrace and a garden are just a few of the amenities provided at Cyan Cancun Resort & Spa . This hotel is a great place to bask in the sun with a private beach, beach massages and sunloungers. Free in-room WiFi is available to all guests, along with a bar and a restaurant.
You'll also enjoy the following perks during your stay:
  • An outdoor pool along with free cabanas, sunloungers and pool umbrellas
  • Free self-parking
  • A free beach club on-site, express check-out and a lift
  • A 24-hour front desk, beach towels and luggage storage
  • Guest reviews give top marks for the beach locale, pool and helpful staff
Room features
All 155 rooms feature comforts such as laptop-friendly workspaces and air conditioning, as well as thoughtful touches such as free WiFi and safes. Guest reviews highly rate the cleanliness rooms at the property.
More conveniences in all rooms include:
  • Bathrooms with rainfall showers and free toiletries
  • 32-inch flat-screen TVs with cable channels
  • Wardrobes/cupboards, daily housekeeping and electrical adapters/chargers

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  • Pool
  • Hot tub
  • Spa
  • Kids pool
8.6 out of 10, Excellent, 2,368 reviews
The price is RM463
RM579 total
includes taxes & fees
23 Nov - 24 Nov
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free secured, uncovered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • A bar/lounge
  • A poolside bar
  • A restaurant

Things to do

  • Free beach club
  • Outdoor pool

Family friendly

  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Turndown service

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Free pool cabanas
  • Garden
  • On a private beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Spa

  • Spa services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Front entrance ramp
  • Lift (120 centimetre wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk (120 centimetre high)

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Restaurant dining guides

More

  • Air conditioning
  • Desk
  • Electrical adapters
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Mobile key entry
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests will receive an email within 72 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a smoke detector and a security system
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room

Property is also known as

Cyan Cancun Hotel Spa
Cyan Cancun & Spa Cancun
Distinctive Cancun Hotel Spa
Cyan Cancun Resort & Spa Hotel
Cyan Cancun Resort & Spa Cancun
Cyan Cancun Resort & Spa Hotel Cancun

Frequently asked questions

Does Cyan Cancun Resort & Spa have a pool?

Yes, this property has an outdoor pool.

Is Cyan Cancun Resort & Spa pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Cyan Cancun Resort & Spa ?

Self-parking is free at this property.

What time is check-in at Cyan Cancun Resort & Spa ?

Check-in start time: 3:00 PM; check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at Cyan Cancun Resort & Spa ?

Checkout is at noon. Late check-out is available for a fee (subject to availability).

Where is Cyan Cancun Resort & Spa located?

Nestled on the beach, this Zona Hotelera hotel is within 1 mi (2 km) of West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park, Iberostar Cancun Golf Course and Delfines Beach. Nichupté Lagoon and El Rey Ruins Trailhead are also within 1 mile (2 km).

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Reviews

Cyan Cancun Resort & Spa Reviews

7.6

Good

8.0

Cleanliness

7.2

Amenities

8.0

Staff & service

7.8

Eco-friendliness

7.0

Property conditions & facilities
Rating 10 - Excellent. 678 out of 1617 reviews
Rating 8 - Good. 390 out of 1617 reviews
Rating 6 - Okay. 234 out of 1617 reviews
Rating 4 - Poor. 143 out of 1617 reviews
Rating 2 - Terrible. 172 out of 1617 reviews

Reviews

10/10 Excellent

Kyle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful pool and beach is right there nice shallow entry clean water awesome
Stayed 10 nights in Sep 2025

10/10 Excellent

Barber

Liked: Cleanliness, staff & service
Location great
Stayed 3 nights in Sep 2025

10/10 Excellent

Sookdaye

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was truly a wonderful experience. The staff made us feel so comfortable and truly cared for us, which made everything even more special.
Stayed 7 nights in Sep 2025

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room :)
Stayed 2 nights in Oct 2025

8/10 Good

Suzie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It would be 5 stars but the wifi was spotty in the rooms and around the property. Other than that, it was great staying here! Good staff, wonderful food, nice pool with ocean view and attentive staff!!!
Stayed 4 nights in Sep 2025

10/10 Excellent

Jesus

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Incredible 😲
Stayed 4 nights in Sep 2025

8/10 Good

Anne

Liked: Cleanliness, staff & service, amenities
The swimming pool is very nice, the staff is attentive, it's clean, the property could be modernized.however, I understand as it's very affordable.
Stayed 3 nights in Aug 2025

10/10 Excellent

Jose De

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable beds, nice swimming pool
Stayed 3 nights in Jun 2025

10/10 Excellent

peyton

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was just a few minutes away to walk the beach near by is super clean and has a restaurant you can eat on the beach. There is a club next door that is great as well . Their wasn’t many people staying in the hotel since we came in a Saturday and Monday so we had the pool all the ourselves most the time it was very relaxing .
Stayed 1 night in Aug 2025

8/10 Good

Yanique

Liked: Cleanliness, amenities, property conditions & facilities
Hotel was great staff was friendly, food could have been better.
Stayed 4 nights in Jun 2025

6/10 Okay

Valentin

Liked: Property conditions & facilities
Property had limited dining option and menu. Property seemed too small. One pool with no other option. Like the easy access to the beach. Bartender at the pool was the best.
Stayed 1 night in Sep 2025

10/10 Excellent

RICARDO

Liked: Cleanliness, staff & service, property conditions & facilities
Everything awesome….
Stayed 3 nights in Aug 2025

10/10 Excellent

Ubaldo

Liked: Cleanliness, amenities, property conditions & facilities
Very nice front swiming pool
Stayed 3 nights in Jun 2025

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was a very nice resort staff was nice plane rides were good all and all 100/10
Stayed 4 nights in May 2025

2/10 Terrible

Narilee Cantrell Lambey

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I didn’t like anything about this place. It’s was the worst place I’ve ever been to. I expected my stay/trip to have been so smooth and memorable one, but chosen to stay at this place just made it a nightmare. The staff(receptionist) wasn’t courteous not one bit, this hotel seems to just be about the MONEY and not the comfort and care of the guests. I DO NOT recommend this hotel to anyone and I WILL NOT recommend this hotel to anyone who wish to take a trip to Cancun.
Stayed 4 nights in Oct 2025

6/10 Okay

ERIN

Disliked: Amenities, property conditions & facilities
Property is old.
Stayed 4 nights in Jun 2025

10/10 Excellent

Marta

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had such a fun vacation. People were very nice. We loved Fernando. The beach was beautiful with such fun waves. The pool was clean and fun.
Stayed 5 nights in Jun 2025

10/10 Excellent

Valentin

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 4 nights in Aug 2025

6/10 Okay

Alexus

Liked: Cleanliness
Disliked: Amenities
Food was ok to good!l. If you want adventure tours or to do activities DO NOT BOOK IN THIS HOTEL!!! DO NOT BOOK TOUR /
Stayed 5 nights in Jul 2025

4/10 Poor

Barakat

You pay
Stayed 4 nights in May 2025

10/10 Excellent

vikram

Liked: Cleanliness, amenities, property conditions & facilities
Excellent location and good staff. I believe i saved lots of money by not staying in Crystal where sales team is behind you to buy membership and packages. Actually I visited Crystal hotel for one tour during my stay at Cyan. Hence i am comparing both.
Stayed 2 nights in Jul 2025

6/10 Okay

Leo

Liked: Amenities
Disliked: Property conditions & facilities
The location is good, the pool is very nice, the room is large and pleasant, only the shower had cold water.
Stayed 2 nights in Apr 2025

4/10 Poor

Michael

Disliked: Cleanliness, amenities, property conditions & facilities
⭐ 1 Star — Cyan Cancun Resort & Spa Review Probably one of the worst resort properties I’ve ever stayed at. Yes, the pool and beach are beautiful, but everything else is substandard, dated, and overpriced. There was no concierge or bell staff to assist with luggage, and guests must carry their own bags up stairs into the hotel. The food selection was extremely limited, and staff constantly pushed for tips that were not earned. Reception staff were indifferent and spoke little English. Guests are repeatedly reminded to return key cards and pool towels—or face extra charges. While the room rate initially seemed attractive, the property finds every possible way to charge more once you arrive. I stayed two nights and actually forfeited a fully paid third night just to leave early—that’s how disappointing the experience was. Under no circumstances could I recommend this hotel, and I will never stay here again.
Stayed 2 nights in Nov 2025

8/10 Good

jorge

Liked: Cleanliness
Disliked: Amenities
Location;
Stayed 2 nights in May 2025

6/10 Okay

Yahir Alejandro Rojas

Disliked: Staff & service
Na
Stayed 5 nights in Jun 2025