Cyan Cancun Resort & Spa
3.5 star property

Comfortable hotel on the beach, near Delfines Beach

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your current months are April, 2024 and May, 2024.
April 2024
May 2024

Cyan Cancun Resort & Spa

Photo gallery for Cyan Cancun Resort & Spa

Outdoor pool, free pool cabanas, pool umbrellas
In-room safe, desk, laptop workspace, blackout curtains
Exterior
Shower, rainfall showerhead, free toiletries, slippers
Massages on the beach

Overview of Cyan Cancun Resort & Spa

7.8

Good

Popular amenities

  • PoolPoolPool
  • On private beach
  • SpaSpaSpa
  • Free WiFiFree WiFiFree WiFi
  • Parking includedParking includedParking included
  • BarBarBar
The price is RM 463
Price available on 08/04/2024

Check out the area

Km 20.5, Blvd. Kukulcan, Zona Hotelera Cancun, Cancun, QROO, 77500
  • Popular LocationBogavante Restaurant3 min walk
  • Popular LocationCafe Brown Bag3 min walk
  • Popular LocationHakka4 min walk
  • Popular LocationAlmar4 min walk
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Room options

Deluxe Room, Sea View

cleanliness

Highlights

Air conditioning
Flat-screen TV
Sofa bed - single
Blackout curtains
Rainfall showerhead
Private bathroom
Cable channels
Daily housekeeping
  • 32 sq m
  • Sea view
  • Sleeps 2
  • 1 King Bed

Studio Suite

cleanliness

Highlights

Air conditioning
Flat-screen TV
Sofa bed - single
Blackout curtains
Rainfall showerhead
Private bathroom
Cable channels
Daily housekeeping
  • 32 sq m
  • Lagoon view
  • Sleeps 2
  • 1 King Bed

Superior Suite, Sea View

cleanliness

Highlights

Private indoor hot tub
Air conditioning
Flat-screen TV
Separate bedroom
Sofa bed - single
Blackout curtains
Rainfall showerhead
Private bathroom
  • 42 sq m
  • Sea view
  • Sleeps 2
  • 1 King Bed

Deluxe Quadruple Room, Sea View

cleanliness

Highlights

Air conditioning
Flat-screen TV
Sofa bed - single
Blackout curtains
Rainfall showerhead
Private bathroom
Cable channels
Daily housekeeping
  • 32 sq m
  • Sea view
  • Sleeps 4
  • 2 Queen Beds

Superior Suite, Balcony, Sea View

cleanliness

Highlights

Garden
Balcony
Private indoor hot tub
Air conditioning
Flat-screen TV
Separate bedroom
Sofa bed - single
Blackout curtains
  • 42 sq m
  • Sea view
  • Sleeps 2
  • 1 King Bed

Similar properties

About the area

Cancun

Located on a private beach, Cyan Cancun Resort & Spa is in Zona Hotelera, a neighbourhood in Cancun. Iberostar Cancun Golf Course and Riviera Cancun Golf Resort are worth checking out if an activity is on the agenda, while those in the mood for shopping can visit La Isla Shopping Mall and Puerto Cancun Marina Town Center. Looking to enjoy an event or a game while in town? See what's happening at Oasis Arena or Andres Quintana Roo Stadium.

What's nearby

  • El Rey Ruins - 18 min walk
  • Iberostar Cancun Golf Course - 18 min walk
  • Delfines Beach - 2 min drive
  • Ventura Park Cancun - 6 min drive
  • La Isla Shopping Mall - 7 min drive

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 12 min drive

Restaurants

  • Arena Sports Bar - 11 min walk
  • Km 19.5 - 12 min walk
  • Restaurant las Fuentes - 5 min walk
  • Sun Palace - 6 min walk
  • Zai - 13 min walk

About this property

Cyan Cancun Resort & Spa

Hotel near Delfines Beach
Cyan Cancun Resort & Spa is located close to El Rey Ruins, and provides a beach bar, a poolside bar and a terrace. This hotel is a great place to bask in the sun with a private beach, beach massages and sunloungers. Free in-room WiFi is available to all guests, along with a garden and a gym.
You'll also enjoy the following perks during your stay:
  • An outdoor pool with free cabanas, sunloungers and pool umbrellas
  • Free self-parking
  • A free beach club on-site, express check-out and a 24-hour front desk
  • A front desk safe, luggage storage and beach towels
  • Guest reviews give good marks for the beach locale, overall value and pool
Room features
All 155 rooms feature comforts such as laptop-friendly workspaces and air conditioning, as well as thoughtful touches such as free WiFi and safes. Guests reviews say good things about the clean rooms at the property.
More conveniences in all rooms include:
  • Bathrooms with rainfall showers and free toiletries
  • 32-inch flat-screen TVs with cable channels
  • Wardrobes/cupboards, daily housekeeping and electrical adapters/chargers

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free secured, uncovered self parking on site

Food and drink

  • A beach bar
  • A poolside bar

Things to do

  • Free beach club
  • Gym
  • Outdoor pool

Family friendly

  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Daily housekeeping
  • Turndown service

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Free pool cabanas
  • Garden
  • On a private beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Spa

  • Spa services

Accessibility

  • No lift

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Slippers
  • Towels

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Restaurant dining guides

More

  • Air conditioning
  • Desk
  • Electrical adapters
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Mobile key entry
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests will receive an email 72 hours before arrival with check-in instructions; front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Cleaning fee: USD 4.47 per accommodation, per night.
  • Service fee: USD 2 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a smoke detector and a security system

We should mention

This property does not have any lifts

Property is also known as

Cyan Cancun Hotel Spa
Cyan Cancun & Spa Cancun
Distinctive Cancun Hotel Spa
Cyan Cancun Resort & Spa Hotel
Cyan Cancun Resort & Spa Cancun
Cyan Cancun Resort & Spa Hotel Cancun

Frequently asked questions

Does Cyan Cancun Resort & Spa have a pool?

Yes, this property has an outdoor pool.

How much does it cost to stay at Cyan Cancun Resort & Spa ?

As of 29 Mar 2024, prices found for a 1-night stay for 2 adults at Cyan Cancun Resort & Spa on 8 Apr 2024 start from RM 463.08, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Cyan Cancun Resort & Spa pet-friendly?

No, pets are not allowed at this property.

How much is parking at Cyan Cancun Resort & Spa ?

Self-parking is free at this property.

What time is check-in at Cyan Cancun Resort & Spa ?

Check-in start time: 3:00 PM; check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at Cyan Cancun Resort & Spa ?

Checkout is at noon. Late check-out is available for a fee (subject to availability).

Where is Cyan Cancun Resort & Spa located?

Nestled on the beach, this Zona Hotelera hotel is within 1 mi (2 km) of West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park, Delfines Beach and El Rey Ruins. Iberostar Cancun Golf Course is 0.9 mi (1.5 km) away.

Cyan Cancun Resort & Spa Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 352 out of 791 reviews" "
Rating 8 - Good. 206 out of 791 reviews" "
Rating 6 - Okay. 96 out of 791 reviews" "
Rating 4 - Poor. 66 out of 791 reviews" "
Rating 2 - Terrible. 71 out of 791 reviews" "

8.4/10

Cleanliness

8.2/10

Staff & service

7.2/10

Amenities

7.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Nikhil Sai

Liked: Cleanliness, staff & service, property conditions & facilities
Good but they didn’t have the suite room which I booked I got basic queen bed room
Stayed 2 nights in Mar 2024

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Mar 2024

10/10 Excellent

Orlando Felipe

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All Good Overall Happy
Stayed 9 nights in Mar 2024

8/10 Good

Peter

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Mar 2024

4/10 Poor

Matthew Alan, los gatos

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Checking in with quick and easy upon leaving. We were told they were missing a facial towel and accuse us of stealing charge my credit card 60 pesos I will never stay here again. The hotel was pretty empty. This is a common thing they do if you read reviews on yelp.
Stayed 3 nights in Mar 2024

10/10 Excellent

Maria D, Carmichael

Travelled with family
Liked: Staff & service
Very quiet property and affordable and on zona hotelera wich I like best ocean view facing the Caribbean
Stayed 1 night in Mar 2024

4/10 Poor

Rossy

Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

4/10 Poor

Carla

Disliked: Amenities, property conditions & facilities
I loved the fact that the property sits directly on the beach & has some amazing views. However, I’m not exactly sure this should classified as a “resort”. For starters, my balcony door didn’t lock & barely closed. There’s only 1 restaurant here & it closes at 8:00PM. Don’t even bother eating here because the food is terrible. You’re better off going across the street to the store or Navios (restaurant within walking distance). When I got ready to checkout, I had to stand at the desk while the clerk “checked” my room. After checking my room, he came back to the desk & tried to make me pay for a bath robe that was NEVER in the room. Do yourself a favor, pay the extra money & stay elsewhere. This place just isn’t worth it. It’s rundown & needs serious renovations.
Stayed 3 nights in Mar 2024

6/10 Okay

Carmen

Liked: Amenities, property conditions & facilities
Hotel is close to lots of shops and restaurants. Rooms were very nice. Unfortunately, wifi was very spotty and the phones in the rooms did not work. I was unable to communicate with hotel staff fir assistance with the wifi and laundry facilities.
Stayed 3 nights in Feb 2024

10/10 Excellent

Lenin

Liked: Cleanliness, staff & service, amenities
The Cyan Hotel & Spa is an excellent place to stay due to its location and plenty of restaurants to choose from. Hop on the local bus for $1 and drops you off where all the restaurants are located. Thanks to Daniel at the front desk for his recommendations and amazing customer service..
Stayed 5 nights in Mar 2024