Palladium Riviera Maya hotels

"The entire staff was outstanding, welcoming, friendly and professional! Our room was spacious and clean. We had an issue with noise in the early hours (2-3AM) but the staff was on top of it quickly "

"This resort truly exceeded our expectations. The Wi-Fi was excellent, and we loved the evening concerts, which added such a special atmosphere to our stay. The design of the resort is absolutely gorgeous and very well thought through—despite the resort hosting many guests, it never felt crowded. Only at the buffet could you occasionally sense how many people were there, but everywhere else there was so much space that it always felt calm and comfortable. One of my favorite parts was sharing the resort with the incredible wildlife living in the surrounding jungle. We saw iguanas, coatis, monkeys, and sereques every day—it was amazing to coexist so closely with these animals. The walking trails throughout the property are beautiful and perfect for relaxing strolls. The staff were exceptionally well trained, warm, and courteous, making the experience feel truly five-star. The buffet was outstanding, with an impressive variety of delicious food and new options every day, including plenty of vegetarian choices. Even the presentation stood out—you can tell you’re in a luxury resort by the beautiful dishes the food is served on, honestly nicer than what I have at home. Overall, the service and food are outstanding, and this resort delivers a true five-star experience in every detail."

"Such an amazing experience . The food the staff were absolutely phenomenal. Would absolutely return "

"Everything amazing 11/10"

"Room was clean, food was delicious, staff are excellent. Highly recommend. Yes... I'd stay here again, ❤️❤️❤️"

"Listen….. I’ve stayed at a few Secrets (and hotels related to the brand) over the past few years, and I’d have to say that THIS was probably BY FAR THE BEST Secrets I’ve stayed in. From arrival…to check in…to being upgraded at no cost…to having your own concierge that makes sure you’re okay and keeps you up to date with the daily activities…to the rooms….to the restaurants/food options…the spa…the beach club…ALL OF IT! Top tier!!! I was sad to return back to reality after having such a great NYE vacation. I would stay here again if I ever come back to Tulum! Thank you to all the staff for your professionalism and hospitality! "

"This was our third time staying at this property. We Love the grounds. Our favorite is the adult pool and the opportunity to snorkel on site. Being connected to Xcaret park is the ultimate perk!"

"Great resort 😍 I love it "

"Best hotel "