8/10 Baik
Jana Kristine
Mengembara bersama keluarga
26 Jun 2025
Sukakan: Kebersihan, kemudahan, keadaan hartanah & kemudahan
Stayed at resort for 5 days in June - group of 7 of all ages, w/ multiple rooms - stayed in a luxury junior suite (non-diamond club).
Pros
• Multiple large pools, water seemed well maintained
• Different water parks for all ages, including lazy river
• Fully equipped gym (best we've seen)
• Resort & guest rooms appeared well maintained
• Family friendly nightly entertainment
So/So
• Most pools were 4.42 ft deep - too deep for younger kids to touch
• Kids club seemed more for 7-8 years old or younger
• Food was comparable to other AI resorts
• Only purified water available at bars and restaurants, no bottled water - only in rooms
• Larger resort with a 1000 rooms = getting around takes longer
• Wristbands used as room key = convenient, but the closing/tie mechanism needs improvement
•Pool chairs get reserved around 7am when towels are put out
Cons
• Incredibly slow check-in
• Slow service everywhere, seemed understaffed, especially in the restaurants
• Reservations needed at every restaurant-can't be booked until you're checked in - especially difficult for large group
• Food trucks never opened on time, didn't have menus posted & long line/wait with limited shade
• Maintenance requests not fulfilled, after multiple requests
• App schedule for restaurants & activities didn't always match up
• Hot, slow and small elevators
• Stairwells: difficult to find & gross - didn't seem designed for guest use.
Overall: We would return to this resort. Had a great time, plenty to do!
Jana Kristine
Menginap 4 malam pada Jun 2025
