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"Staff is very kind"

"Great location, excellent facilities, clean , staff with extraordinary customer service. Enjoy everything on my stay! Thanks a lot! "

"Good location, great views from room Excellent choice in breakfast buffet though did get a bit crowded "

"Professional and courteous staff. Clean establishment. Great security. Easy access to train stations."

"Hotel is in a great central location! Close by to Pontocho, Gion and train station. The canal next to the hotel was so beautiful with cherry blossoms and willow trees. Comfy beds and cozy rooms. The breakfast buffet was good also. Note that the hotel's restaurant closes by 3 pm. Would definitely recommend this hotel!"

"good location"

"Location: The location of the hotel is good, it is about 5-8 minutes walk to the train station. Cleaniness: We were given a pillow cover with red stains on it. Staff: We went to their buffet restaurant Gochisou-SUN for breakfast, the hostess gave us a weird look after she asked if we have a breakfast-inclusive plan even we told her that we are willing to pay for the breakfast. She made a comment to her co-workers in Japanese and little did she know I understand Japanese. Don't feel welcome at all. "

"Everything was great"

"Staff were friendly and helpful. Loved the rooftop bar. "