Planet Hollywood Adult Scene Cancun, An Autograph Collection All Inclusive Resort - Adults Only Reviews, Deals & Photos 2024

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Adults-only hotel with 4 outdoor pools and full-service spa

Dates

May 2024

June 2024

Premium bedding, in-room safe, desk, laptop workspace

Breakfast, lunch, dinner served; international cuisine

Overview
Rooms
Location
Policies

7.6

Good

Popular amenities

Pool

Spa

Breakfast included

Parking included

Free WiFi

All-inclusive

Price available on 28/04/2024

Check out the area

Carretera a Punta Sam, SM006 MZA2 Lote 7, 08 Zona Coster Zona Continental, Costa Mujeres, QROO, 23028

Playa Mujeres Golf Club8 min drive
Mujeres Beach15 min drive
Cancun, Quintana Roo (CUN-Cancun Intl.)41 min drive
North Beach93 min drive

Room options

STAR Class Junior Suite Ocean View

Highlights

Furnished balcony or patio

Air conditioning

Flat-screen TV

Blackout curtains

Separate bedroom

Premium bedding

Rainfall showerhead

Private bathroom

54 sq m
Ocean view
Sleeps 4
1 King Bed and 1 Double Sofa Bed OR 2 Queen Beds and 1 Double Sofa Bed

Directors Suite One Bedroom

Highlights

Furnished balcony or patio

Air conditioning

Flat-screen TV

Blackout curtains

Separate bedroom

Premium bedding

Rainfall showerhead

Shower/bath combination

114 sq m
Sleeps 3
1 King Bed and 1 Double Sofa Bed

Junior Suite

Highlights

Furnished balcony or patio

Air conditioning

Flat-screen TV

Premium bedding

Blackout curtains

Rainfall showerhead

Private bathroom

Shower/bath combination

54 sq m
Sleeps 4
1 King Bed OR 2 Queen Beds and 1 Double Sofa Bed

STAR Class Junior Suite Swim Out

Highlights

Furnished balcony or patio

Air conditioning

Flat-screen TV

Premium bedding

Blackout curtains

Rainfall showerhead

Private bathroom

Shower/bath combination

54 sq m
Sleeps 4
1 King Bed OR 2 Queen Beds and 1 Double Sofa Bed

Junior Suite Swim Out

Highlights

Furnished balcony or patio

Air conditioning

Flat-screen TV

Premium bedding

Blackout curtains

Rainfall showerhead

Private bathroom

Shower/bath combination

54 sq m
Sleeps 4
1 King Bed OR 2 Queen Beds and 1 Double Sofa Bed

STAR Class Directors Suite One Bedroom

Highlights

Furnished balcony or patio

Air conditioning

Flat-screen TV

Blackout curtains

Separate bedroom

Premium bedding

Rainfall showerhead

Shower/bath combination

114 sq m
Sleeps 3
1 King Bed and 1 Double Sofa Bed

STAR Class Junior Suite

Highlights

Furnished balcony or patio

Air conditioning

Flat-screen TV

Premium bedding

Blackout curtains

Rainfall showerhead

Private bathroom

Shower/bath combination

54 sq m
Sleeps 4
1 King Bed OR 2 Queen Beds and 1 Double Sofa Bed

Similar properties

On private beach

Pool

Breakfast included

All-inclusive

per night

28 Apr - 29 Apr

Pool

Breakfast included

All-inclusive

Spa

per night

29 Apr - 30 Apr

About the area

Costa Mujeres

Planet Hollywood Adult Scene Cancun, An Autograph Collection All Inclusive Resort - Adults Only is located in Costa Mujeres. Playa Mujeres Golf Club and Ultramar Ferry Puerto Juárez are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore North Beach and Turtle Beach. Looking to enjoy an event or a game while in town? See what's happening at Beto Avila Baseball Stadium or Andres Quintana Roo Stadium.

Visit our Costa Mujeres travel guide

What's nearby

Playa Mujeres Golf Club - 8 min drive
Mujeres Beach - 15 min drive
Isla Mujeres Ferry Terminal - 86 min drive
Dolphin Discovery - 93 min drive
North Beach - 93 min drive

Getting around

Cancun, Quintana Roo (CUN-Cancun Intl.) - 41 min drive

Restaurants

Spaces Restaurant - 5 min drive
Isla Blanca - 5 min drive
La Cocina
Guy's Burger Joint - 6 min walk
So Cal Gourmet Food Emporium - 1 min walk

About this property

Planet Hollywood Adult Scene Cancun, An Autograph Collection All Inclusive Resort - Adults Only

Luxury all-inclusive hotel

Consider a stay at Planet Hollywood Adult Scene Cancun, An Autograph Collection All Inclusive Resort - Adults Only and take advantage of a free breakfast buffet, a swim-up bar and a terrace. Indulge in some rest and relaxation at PH Spa, the on-site spa. The on-site international cuisine restaurant, So Cal Gourmet Emporium, offers breakfast, lunch and dinner. Pilates classes and yoga classes are offered at the 24-hour health club; Planet Hollywood Adult Scene Cancun, An Autograph Collection All Inclusive Resort - Adults Only also has a coffee shop/cafe, a garden and dry cleaning/laundry services. Stay connected with free in-room WiFi, and guests can find other amenities, such as a bar and a business centre.

Other perks include:

4 outdoor pools with sunloungers, pool umbrellas and a swim-up bar
Free self-parking and valet parking
A 24-hour front desk, luggage storage and coffee/tea in reception
Concierge services, smoke-free property and a front desk safe
Guest reviews say good things about the pool and helpful staff

Room features

All 380 rooms boast comforts, such as 24-hour room service and premium bedding, in addition to perks, such as laptop-compatible safes and laptop-friendly workspaces.

Other conveniences in all rooms include:

Rainfall showers, shower/bath combinations and free toiletries
Flat-screen TVs with premium channels
Furnished balconies or patios, wardrobes/cupboards and coffee/tea makers

All-inclusive details

This hotel is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Awards and affiliations

Eco-certified property
This property participates in Travelife – a programme that measures the property's impact on one or more of the following: environment, community, cultural-heritage and the local economy.

Languages

English, French, Portuguese, Spanish

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and transport

Free self parking on site
Free valet parking on site

Food and drink

Free buffet breakfast available daily 7:00 AM to 11:00 AM
A bar/lounge
A coffee shop/cafe
A restaurant
A swim-up bar
Coffee and tea in common areas
Snack bar/deli

Restaurants on site

East Sushi & Teppanyaki
Gusto Italian Trattoria
La Cocina Mexican Cuisine
So Cal Gourmet Emporium
Sunset Strip Steakhouse

Things to do

24-hour health club
4 outdoor pools
Full-service spa
Pilates classes
Sauna
Yoga classes

Conveniences

24-hour front desk
Luggage storage
Safe at front desk

Guest services

Concierge services
Daily housekeeping
Dry cleaning/laundry service
Tour and ticket assistance
Turndown service

Business services

Business centre
Conference centre

Outdoors

Garden
Pool loungers
Pool umbrellas
Terrace

Full-service spa

Spa open daily

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Accessible bathtub
Front entrance ramp
No lift
Portable bathtub seat
Well-lit path to entrance
Wheelchair accessible (may have limitations)
Wheelchair-accessible concierge desk
Wheelchair-accessible lounge
Wheelchair-accessible pool
Wheelchair-accessible restaurant

Built in 2019
Smoke-free property

Room amenities

Bedroom

Blackout drapes
Premium bedding

Bathroom

Free toiletries
Rainfall showerhead
Shower/bathtub combination
Toothbrush and toothpaste on request
Towels

Entertainment

Flat-screen TV with premium cable channels
IPod dock
Pay films

Food and drink

24-hour room service
Coffee/tea maker
Free bottled water

Outdoor space

Furnished balcony/patio

Air conditioning
Desk
Iron/ironing board
Laptop workspace
Laptop-compatible safe
Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight

Contactless check-in and check-out are available

Late check-in subject to availability

Minimum check-in age - 18

Check-out

Check-out before noon

Contactless check-out

Late check-out subject to availability

A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children younger than 18 are not allowed at this adults-only property; all guests 18 and older are welcome

Rollaway/extra beds are not available.

Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards and cash

We should mention

This property does not have any lifts

Pool access available from 7:00 AM to 7:00 PM

Children 18 years old and younger are not permitted at this adults-only property

Only registered guests are allowed in the guestrooms

No pets and no service animals are allowed at this property

Property is also known as

Planet Hollywood Adult Scene Cancun All Inclusive

Planet Hollywood Adult Scene Resort Spa All Inclusive

Planet Hollywood Adult Scene Cancun Resort Spa All Inclusive

Frequently asked questions

Does Planet Hollywood Adult Scene Cancun, An Autograph Collection All Inclusive Resort - Adults Only have a pool?

Yes, this property has 4 outdoor pools. Pool access is from 7:00 AM to 7:00 PM.

How much does it cost to stay at Planet Hollywood Adult Scene Cancun, An Autograph Collection All Inclusive Resort - Adults Only?

As of 26 Apr 2024, prices found for a 1-night stay for 2 adults at Planet Hollywood Adult Scene Cancun, An Autograph Collection All Inclusive Resort - Adults Only on 28 Apr 2024 start from RM 1,926.21, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Planet Hollywood Adult Scene Cancun, An Autograph Collection All Inclusive Resort - Adults Only pet-friendly?

No, pets are not allowed at this property.

How much is parking at Planet Hollywood Adult Scene Cancun, An Autograph Collection All Inclusive Resort - Adults Only?

Self-parking and valet parking are free at this property.

What time is check-in at Planet Hollywood Adult Scene Cancun, An Autograph Collection All Inclusive Resort - Adults Only?

Check-in start time: 3:00 PM; check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Planet Hollywood Adult Scene Cancun, An Autograph Collection All Inclusive Resort - Adults Only?

Checkout is at noon. Late checkout is available for a fee (subject to availability).

Are there all-inclusive benefits at Planet Hollywood Adult Scene Cancun, An Autograph Collection All Inclusive Resort - Adults Only?

Yes, the property is all-inclusive.

Where is Planet Hollywood Adult Scene Cancun, An Autograph Collection All Inclusive Resort - Adults Only located?

Situated in Costa Mujeres, this all-inclusive hotel is 2.8 mi (4.5 km) from Playa Mujeres Golf Club and within 6 miles (10 km) of Mujeres Beach and Punta Sam Ferry Terminal. Ultramar Ferry Puerto Juárez and Punta Sam Beach are also within 9 miles (15 km).

Planet Hollywood Adult Scene Cancun, An Autograph Collection All Inclusive Resort - Adults Only Reviews

7.6

Good

8.6/10

Cleanliness

8.0/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

10/10 Excellent

Eileen Gerri

Travelled with family

25 Apr 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Overall an excellent stay at planet hollywood cancun adult. We booked 2 junior suites, the rooms were lovely, clean and had nice views from the balcony. The food was great, but my one complaint is that they had just implemented the new app reservation system and it was not explained that you could only book one day in advance for dinner reservations during check-in. There were no reservations available so we went to concierge for clarification, the gentleman told us he wasn't that familiar with the app but that we probably wouldn't be able to secure any reservations for the week...unless we did the time share presentation...not cool. Once we found out (by going back to front desk) that you can only book one day ahead ...we were set, enjoyed the buffet for first two days and had no problems with securing future reservations (highly recommend Brava). We sometimes had to break up our party of 5 to secure a reservation but the restaurants were very accommodating and still sat us all together. The resort is beautiful and there is so much to do there that we were never bored. The beach area and pools were a lot of fun (although pools and lazy river water are quite cold). The gym is first rate, and the shows were entertaining. Highly recommend this resort - especially for families.

Stayed 4 nights in Feb 2024