Planet Hollywood Cancun by Royalton, An Autograph Collection All-Inclusive Resort

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Tarikh

April 2026

Mei 2026

VIP Access

Baik

Kemudahan popular

Di pantai persendirian
Kolam renang
Termasuk sarapan
Merangkumi semua
Spa
Wi-Fi percuma

RM1,435 jumlah

termasuk cukai & fi

22 Apr - 23 Apr

Nikmati lebih banyak apabila anda menjadi ahli

Jimat 15% atau lebih lagi pada hartanah VIP Access terpilih apabila anda menjangkau tingkat Silver atau lebih tinggi
Nikmati perkhidmatan dengan kualiti dinilai tinggi dan luar biasa
Nikmati faedah penginapan di hartanah terpilih, serta naik taraf bilik percuma, daftar masuk awal dan daftar keluar lewat apabila tersedia

Ketahui lebih lanjut

Pilihan bilik

Semak ketersediaan untuk tarikh ini

Malam ini

Mac 28 - Mac 29

Esok

Mac 29 - Mac 30

Semua bilik

3+ katil

2 katil

Menunjukkan 16 daripada 16 bilik

STAR Class Producers Three Bedroom Suite

Pemandangan taman
389 meter persegi
3 bilik tidur
Boleh menampung 12
2 Katil Raja (King), 2 Katil Ratu (Queen) dan 1 Katil Sofa Kelamin ATAU 1 Katil Raja (King), 4 Katil Ratu (Queen) dan 1 Katil Sofa Kelamin

Peralatan tempat tidur premium, gebar bulu kapas, bar mini

STAR Class Directors Suite Two Bedroom

Pemandangan taman
168 meter persegi
1 bilik tidur
Boleh menampung 8
2 Katil Ratu (Queen), 1 Katil Raja (King) dan 1 Katil Sofa Kelamin

STAR Class Producers Two Bedroom Suite Swim Out

335 meter persegi
2 bilik tidur
Boleh menampung 8
2 Katil Ratu (Queen), 1 Katil Raja (King) dan 1 Katil Sofa Kelamin

Directors Suite Two Bedroom

Sangat baik

Pemandangan taman
168 meter persegi
2 bilik tidur
Boleh menampung 8
1 Katil Raja (King), 2 Katil Ratu (Queen) dan 1 Katil Sofa Kelamin

STAR Class Entourage Suite

Sangat baik

Pemandangan taman
64 meter persegi
1 bilik tidur
Boleh menampung 4
1 Katil Raja (King) dan 1 Katil Sofa Kelamin

STAR Class Junior Suite Ocean View

Baik

Pemandangan laut
54 meter persegi
1 bilik tidur
Boleh menampung 4
1 Katil Sofa Kelamin dan 2 Katil Ratu (Queen) ATAU 1 Katil Raja (King) dan 1 Katil Sofa Kelamin

STAR Class Junior Suite

Cemerlang

Pemandangan taman
54 meter persegi
1 bilik tidur
Boleh menampung 4
2 Katil Ratu (Queen) dan 1 Katil Sofa Kelamin ATAU 1 Katil Raja (King) dan 1 Katil Sofa Kelamin

STAR Class Directors Suite One Bedroom

Luar biasa

Pemandangan taman
114 meter persegi
1 bilik tidur
Boleh menampung 4
1 Katil Sofa Kelamin dan 1 Katil Raja (King)

Junior Suite Swim Out

Hebat

54 meter persegi
1 bilik tidur
Boleh menampung 4
1 Katil Sofa Kelamin dan 2 Katil Ratu (Queen) ATAU 1 Katil Raja (King) dan 1 Katil Sofa Kelamin

STAR Class Directors Suite One Bedroom Swim Out

114 meter persegi
1 bilik tidur
Boleh menampung 4
1 Katil Sofa Kelamin dan 1 Katil Raja (King)

Junior Suite

Sangat baik

Pemandangan taman
54 meter persegi
1 bilik tidur
Boleh menampung 4
2 Katil Ratu (Queen) dan 1 Katil Sofa Kelamin ATAU 1 Katil Raja (King) dan 1 Katil Sofa Kelamin

Directors Suite One Bedroom

Baik

Pemandangan taman
114 meter persegi
1 bilik tidur
Boleh menampung 4
1 Katil Raja (King) dan 1 Katil Sofa Kelamin

Entourage Suite

Baik

Pemandangan taman
64 meter persegi
1 bilik tidur
Boleh menampung 4
1 Katil Sofa Kelamin dan 1 Katil Raja (King)

STAR Class Junior Suite Swim Out

Baik

54 meter persegi
1 bilik tidur
Boleh menampung 4
2 Katil Ratu (Queen) dan 1 Katil Sofa Kelamin ATAU 1 Katil Raja (King) dan 1 Katil Sofa Kelamin

STAR Class Producers Two Bedrooms Suite

Luar biasa

Pemandangan taman
335 meter persegi
2 bilik tidur
Boleh menampung 8
2 Katil Ratu (Queen), 1 Katil Raja (King) dan 1 Katil Sofa Kelamin

Junior Suite Ocean View

Sangat baik

Pemandangan laut
54 meter persegi
1 bilik tidur
Boleh menampung 4
1 Katil Sofa Kelamin dan 2 Katil Ratu (Queen) ATAU 1 Katil Raja (King) dan 1 Katil Sofa Kelamin

Log masuk untuk melihat diskaun dan faedah yang layak. Lebih banyak ganjaran untuk lebih banyak pengembaraan!

Log masuk Daftar sekarang, ia percuma

Tentang kawasan sekitar

Terletak di Costa Mujeres, Planet Hollywood Cancun by Royalton, An Autograph Collection All-Inclusive Resort berada di pantai persendirian. Feri Ultramar Puerto Juárez dan Terminal Maritim Isla Mujeres disarankan untuk dikunjungi jika anda ingin melakukan aktiviti, sementara mereka yang ingin membeli-belah boleh mengunjungi Pusat Beli-belah Cancun dan Pusat Bandar Marina Puerto Cancun. Mengembara bersama kanak-kanak? Pertimbangkan West Coast of Isla Mujeres, Punta Cancun dan Taman Negara Punta Nizuc, atau saksikan acara atau perlawanan di Stadium Besbol Beto Avila. Layari panduan perjalanan Costa Mujeres kami

Carretera a Punta Sam SM6 MZA 2 Lot 7-8, Costa Mujeres, QROO, 23028

Tempat berdekatan

Pantai Mujeres
11 min memandu - 5.8 km
Tapak Arkeologi El Meco
17 min memandu - 11.1 km
Kelab Golf Playa Mujeres
9 min memandu - 4.5 km
Pantai Punta Sam
14 min memandu - 8.3 km
Terminal Feri Punta Sam
14 min memandu - 8.3 km

Bergerak

Cancun, Quintana Roo (CUN-Lapangan Terbang Antarabangsa Cancun) - 41 minit memandu

Restoran

So Cal Gourmet Food Emporium
1 min berjalan kaki
Grand Caribe
8 min berjalan kaki
Kulinarium Riu Latino
3 min memandu
The Shores Restaurant
1 min berjalan kaki
Velvet
3 min memandu

Tentang hartanah ini

Planet Hollywood Cancun by Royalton, An Autograph Collection All-Inclusive Resort

Mewah bagi hartanah merangkumi semua

Di Planet Hollywood Cancun by Royalton, An Autograph Collection All-Inclusive Resort, anda boleh menantikan sarapan bufet percuma, bar renang naik dan bar kolam. Dengan kemudahan seperti pantai persendirian dan urut tepi pantai, hartanah ini ialah tempat yang paling sesuai untuk berjemur di bawah sinaran matahari. Nikmatilah rawatan muka, urut Thai dan rawatan dan rias kuku tangan dan kaki di tapak spa. Masakan antarabangsa restoran di tapak, So Cal Gourmet Emporium, menawarkan sarapan, makan tengah hari dan makan malam. Kelas aerobik dan kelas yoga ditawarkan di kelab kesihatan; Planet Hollywood Cancun by Royalton, An Autograph Collection All-Inclusive Resort juga memiliki kedai mudah beli, teres dan kedai barang berjenama di tapak hartanah. Kekal terhubung melalui akses Internet wayarles percuma dan tetamu boleh mencari kemudahan lain seperti kedai kopi/kafe dan taman.

Anda juga akan menikmati manfaat berikut semasa penginapan anda:

4 kolam renang terbuka dan kolam kanak-kanak, bersama dengan kerusi lepak pantai, payung pantai/kolam dan bar renang naik
Kedai hadiah, sajian kopi/teh di ruang bersama dan perkhidmatan rencam
Lif, kakitangan berbilang bahasa dan tempat simpanan bagasi
Perkhidmatan perkahwinan, meja/kaunter hadapan 24 jam dan bantuan pelancongan/tiket
Ulasan tetamu memberikan kata-kata yang amat baik tentang kakitangan yang mesra

Ciri-ciri bilik

Semua 648 bilik menampilkan keselesaan seperti perkhidmatan bilik 24 jam dan peralatan tempat tidur premium, sebagai tambahan kepada sentuhan bermakna seperti peti besi muat komputer riba dan ruang kerja komputer riba.

Tambahan kepada kesenangan di semua bilik termasuk:

Kot/katil bayi percuma dan katil tambahan percuma
Gebar bulu kapas dan katil sofa
Hulu semburan mandi hujan, kelengkapan dandanan diri berjenama dan pengering rambut
TV skrin rata dengan saluran TV premium
Almari pakaian, balkoni dan tempat duduk berasingan

Butiran merangkumi semua

Hartanah ini merangkumi semua. Makanan dan minuman di tapak hartanah termasuk dalam harga bilik (sekatan tertentu mungkin dikenakan).

Anugerah dan gabungan

Hartanah Diperakui Mesra Alam

Hartanah ini menyertai program Travellife, iaitu sebuah program yang mengukur kesan hartanah ke atas satu atau lebih daripada yang berikut: alam sekitar, komuniti, warisan budaya, ekonomi tempatan.

Hartanah serupa

Kolam renang
Termasuk sarapan
Merangkumi semua
Spa

RM1,469 jumlah

termasuk cukai & fi

22 Apr - 23 Apr

Kolam renang
Tab panas
Termasuk sarapan
Merangkumi semua

RM1,321 jumlah

termasuk cukai & fi

16 Apr - 17 Apr

Bandingkan hartanah yang serupa

Kemudahan hartanah

Internet

Tersedia di semua bilik: Wi-fi percuma
Tersedia di sesetengah kawasan awam: Wi-fi percuma

Tempat letak kenderaan dan pengangkutan

Tiada tempat letak kenderaan di tapak hartanah tersedia

Makanan dan minuman

Sarapan bufet percuma tersedia setiap hari 7:00 hingga 11:00
1 bar berenang
1 bar tepi kolam
1 bar/ruang istirahat
1 kedai kopi/kafe
1 restoran
Bar/deli snek
Kopi dan teh di kawasan umum

Restoran di tapak hartanah

East Sushi & Teppanyaki
Gusto Italian Trattoria
La Cocina Mexican Cuisine
So Cal Gourmet Emporium
Sunset Strip Steakhouse

Aktiviti menarik

4 kolam renang terbuka
Kedai barangan berjenama
Kelab kanak-kanak percuma
Kelab kesihatan
Kelas kecergasan
Kelas pilates
Kelas yoga
Kolam kanak-kanak
Spa perkhidmatan penuh
Taman permainan

Mesra keluarga

4 kolam renang terbuka
Bar/deli snek
Katil bayi di dalam bilik
Katil lipat simpan/tambahan percuma
Katil sofa dalam bilik
Kedai runcit/mudah beli
Kelab kanak-kanak percuma
Kolam kanak-kanak
Permainan kanak-kanak
Taman permainan

Kemudahan

Buku panduan
Kedai hadiah/gerai surat khabar
Kedai runcit/mudah beli
Meja/kaunter hadapan 24 jam
Salun rambut
Tempat simpanan bagasi

Perkhidmatan tetamu

Bantuan lawatan dan tiket
Kakitangan berbilang bahasa
Pengemasan (harian)
Perkhidmatan "turndown"
Perkhidmatan cucian kering/dobi
Perkhidmatan perkahwinan
Perkhidmatan rencam

Perkhidmatan perniagaan

Pusat perniagaan
Pusat persidangan

Kawasan luar

Di pantai persendirian
Kerusi lepak tepi kolam
Payung kolam
Payung pantai
Taman
Teres

Spa perkhidmatan penuh

Rawatan muka
Rias kuku tangan/kaki
Urutan pranatal
Urutan sukan
Urutan Sweden
Urutan Thai
Urutan tisu dalam
Urutan tuaman batu

Kebolehcapaian

Jika anda mempunyai permintaan untuk keperluan kebolehcapaian tertentu, sila hubungi hartanah menggunakan maklumat pada pengesahan tempahan yang diterima selepas membuat tempahan.
Boleh diakses kerusi roda
Laluan perjalanan mudah diakses kerusi roda
Lif
Meja khidmat rencam mudah diakses kerusi roda
Meja pendaftaran mudah diakses kerusi roda
Mudah diakses kerusi roda (mungkin mempunyai batasan)

Lain-lain

Dibina pada 2019
Hartanah bebas asap rokok

Kemudahan bilik

Bilik tidur

Gebar bulu kapas
Katil bayi percuma
Katil lipat simpan/tambahan percuma
Katil sofa
Langsir gelap terus
Peralatan tempat tidur premium

Bilik mandi

Hulu semburan mandi hujan
Jubah mandi
Kelengkapan dandanan diri berjenama
Kertas tandas
Pancuran mandi
Pengering rambut
Sabun
Selipar
Syampu
Tuala disediakan

Hiburan

TV skrin rata dengan saluran kabel premium

Makanan dan minuman

Air botol percuma
Bar mini
Pembancuh kopi/teh
Perkhidmatan bilik 24 jam

Lain-lain

Akses melalui koridor luar
Kipas siling
Meja
Penyaman udara
Peti besi muat komputer riba
Ruang kerja komputer riba
Seterika/papan seterika
Telefon
Tempat duduk berasingan

Dasar

Daftar masuk

Masa mula daftar masuk: 15:00; Masa tamat daftar masuk: 12:00 tengah malam

Daftar masuk tanpa sentuh tersedia

Daftar masuk lewat tertakluk kepada ketersediaan

Umur minimum daftar masuk - 18

Daftar keluar

Daftar keluar sebelum 12:00 tengah hari

Daftar keluar tanpa sentuh tersedia

Daftar keluar lewat tertakluk kepada ketersediaan

Fi daftar keluar lewat akan dikenakan

Arahan daftar masuk khas

Kakitangan meja hadapan akan menyambut tetamu ketika ketibaan di hartanah

Maklumat yang disediakan oleh pihak hartanah mungkin diterjemahkan menggunakan alat terjemahan automatik

Kaedah akses

Kaunter hadapan dengan kakitangan

Haiwan peliharaan

Haiwan kesayangan tidak dibenarkan

Kanak-kanak dan katil tambahan

Kanak-kanak adalah dialu-alukan

1 kanak-kanak, sehingga umur 1 tahun, boleh menginap percuma jika menggunakan katil sedia ada apabila tinggal di bilik ibu bapa atau penjaga

Katil lipat simpan/tambahan percuma

Tempat tidur bayi percuma tersedia di hartanah dengan permintaan

Jenis bayaran hartanah

Maklumat penting

Fi

Anda akan diminta membayar caj-caj berikut di hartanah. Fi mungkin termasuk cukai yang berkenaan:

Perkhidmatan sanitasi: MXN33.94 semalam

Kami telah menyertakan semua caj yang disediakan kepada kami oleh hartanah.

Kemudahan tambahan

Daftar keluar lewat tersedia dengan fi (tertakluk pada ketersediaan)

Senarai di atas mungkin tidak menyeluruh. Bayaran dan deposit mungkin tidak merangkumi cukai dan tertakluk kepada perubahan.

Untuk makluman anda

Bayaran tetamu tambahan mungkin dikenakan dan berbeza mengikut dasar hartanah

Pengenalan bergambar keluaran kerajaan dan kad kredit, kad debit atau deposit tunai mungkin diperlukan semasa daftar masuk untuk bayaran sampingan

Permintaan khas adalah tertakluk kepada ketersediaan semasa daftar masuk dan boleh dikenakan bayaran tambahan; permintaan khas tidak dapat dijamin

Hartanah ini menerima kad kredit, kad debit dan wang tunai

Ciri-ciri keselamatan di hartanah ini termasuk pemadam api dan pengesan asap

Hartanah ini mempunyai ruang luar, seperti balkoni, laman dalam, teres, yang mungkin tidak sesuai untuk kanak-kanak; jika anda mempunyai kebimbangan, kami mengesyorkan agar anda menghubungi hartanah sebelum ketibaan anda untuk mengesahkan jika pihak hartanah dapat menempatkan anda di bilik yang sesuai

Nombor Pendaftaran Hartanah 003-007-003963/2025

Perkara yang kami harus menyebut

Akses kolam renang tersedia dari 7:00 hingga 20:00

Hanya tetamu berdaftar yang dibenarkan dalam bilik tamu

Hartanah juga dikenali sebagai

Planet Hollywood Beach Resort Cancun - All Inclusive Hotel

Planet Hollywood Beach Resort Cancun

Planet Hollywood Beach Resort Cancun All Inclusive

Soalan lazim

Adakah Planet Hollywood Cancun by Royalton, An Autograph Collection All-Inclusive Resort mempunyai kolam?

Ya, hartanah ini mempunyai 4 kolam renang terbuka dan kolam kanak-kanak. Akses kolam dari 7:00–20:00.

Berapa kos yang diperlukan untuk menginap di Planet Hollywood Cancun by Royalton, An Autograph Collection All-Inclusive Resort?

Setakat 28 Mac 2026, harga yang ditemui untuk penginapan 1 malam bagi 2 dewasa di Planet Hollywood Cancun by Royalton, An Autograph Collection All-Inclusive Resort pada 22 Apr 2026 bermula serendah RM1,146, tidak termasuk cukai dan fi. Harga ini berdasarkan harga satu malam paling rendah yang ditemui dalam 24 jam yang lalu untuk penginapan dalam masa 30 hari akan datang. Harga tertakluk kepada perubahan. Pilih tarikh anda untuk melihat harga yang lebih tepat.

Adakah Planet Hollywood Cancun by Royalton, An Autograph Collection All-Inclusive Resort mesra haiwan kesayangan?

Tidak, haiwan kesayangan tidak dibenarkan di hartanah.

Berapakah fi parkir di Planet Hollywood Cancun by Royalton, An Autograph Collection All-Inclusive Resort?

Planet Hollywood Cancun by Royalton, An Autograph Collection All-Inclusive Resort tidak menawarkan parkir.

Apakah masa daftar masuk di Planet Hollywood Cancun by Royalton, An Autograph Collection All-Inclusive Resort?

Masa mula daftar masuk: 15:00; Masa tamat daftar masuk: 12:00 tengah malam. Daftar masuk lewat tersedia ketika masa terhad.

Apakah masa daftar keluar di Planet Hollywood Cancun by Royalton, An Autograph Collection All-Inclusive Resort?

Daftar keluar adalah jam 12:00 tengah hari. Daftar keluar lewat tersedia dengan fi (tertakluk pada ketersediaan).

Adakah manfaat merangkumi semua tersedia di Planet Hollywood Cancun by Royalton, An Autograph Collection All-Inclusive Resort?

Ya, hartanah ini merangkumi semua.

Di manakah terletaknya Planet Hollywood Cancun by Royalton, An Autograph Collection All-Inclusive Resort?

Hartanah Costa Mujeres ini terdapat di pantai, 4.5 km dari Kelab Golf Playa Mujeres, serta dalam jarak 6 bt (10 km) dari Pantai Mujeres dan Pantai Punta Sam. Feri Ultramar Puerto Juárez dan Pantai El Niño juga dalam jarak 9 bt (15 km).

Bolehkah saya membatalkan tempahan saya secara percuma dan terima bayaran balik penuh?

Ya, hartanah ini menawarkan pembatalan percuma untuk kadar bilik tertentu, kerana fleksibiliti itu penting! Sila rujuk dasar pembatalan hartanah di laman kami untuk mendapatkan butiran lanjut tentang sebarang pengecualian atau syarat.

Planet Hollywood Cancun by Royalton, An Autograph Collection All-Inclusive Resort Ulasan

7.8

Baik

8.4

Kebersihan

8.4

Kemudahan

8.0

Kakitangan & perkhidmatan

8.2

Keadaan hartanah & kemudahan

8/10 Baik

Vinay

Mengembara bersama keluarga dan kanak-kanak

23 Mac 2026

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan

Clean room, helpful staff.

10/10 Cemerlang

Amy

Mengembara bersama keluarga

22 Mac 2026

Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan

The room was beautiful and staff were great. I had a beautiful ocean ciew

Menginap 7 malam pada Mac 2026

10/10 Cemerlang

Satish

Mengembara bersama keluarga dan kanak-kanak

22 Mac 2026

Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan

Our two Expedia Ambassadors, Dana and David were amazing!! They were very attentive and went above and beyond to make our stay at the resort smooth and enjoyable. In particular, when the headboard above one of our beds fell at 10 at night, we sent David a message and he had maintenance in our room within 5 minutes to fix the problem. And the next day without us asking he arranged for our kids to get a free day pass at Planet Play to make up for the inconvenience. We really appreciate that level of excellent service.

Menginap 4 malam pada Mac 2026

8/10 Baik

Laura

Mengembara bersama keluarga dan kanak-kanak

20 Mac 2026

Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan

It was nice,

Menginap 7 malam pada Mac 2026

8/10 Baik

Lorie

Mengembara bersama keluarga

19 Mac 2026

Sukakan: Kebersihan

Difficult trying to find a chair at the beach or pool area even at 6 a.m. Travelers are able to out a towel (hold) chairs and nit appear until mid afternoon. It’s a challenge to find towels at the start of the day. The resort requires a lot of walking to reach pools, beach and restaurants.

Menginap 5 malam pada Mac 2026

8/10 Baik

RICHARD

Mengembara bersama keluarga dan kanak-kanak

18 Mac 2026

Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan

Our room was clean and comfortable staff was terrific especially our star level concierges Dana and David. They checked on us twice a day to see if needs were met and helped make dinner reservations for our group of 26 family, Thank you from all of us to all involved with making the dinner come together perfectly. Over all we had a great stay and the resort is very nice. Food was all okay. There are a few items that I I think it could be improved, in my opinion. The wifi signal was very weak in some areas and dropping out especially around the family pool area Need more pool area chairs, lounge chairs and pool beds. The lounger and towel game goes on as everywhere we have stayed. There is lots of room for more palapas' and furniture. We were in building 31 fifth floor and the elevator was broke down the last five days and we had to use the service elevator which was very busy with the house keeping. On our last day when we were leaving that was broke down as well and we had to take the stairs to leave at 3am and bellboy was late causing me to carry our luggage down 5 floors while my wife uses a cane for mobility issues making it very difficult for her to use the stairs. Over all the resort is very nice and would recommend it. And thanks to Expedia for the upgrade to Star Class it was a very nice surprise

Menginap 7 malam pada Mac 2026

8/10 Baik

Darryl S Douglas

Mengembara bersama keluarga dan kanak-kanak

17 Mac 2026

Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan

I wish I could rate this property a 4.5. It wasn't Excellent, but it was better than just Good. Family of four (husband, wife, 2 kids[16 & 9]) The landscaping, rooms, restaurants, amenities were all very clean. The buffet was extremely diverse & plentiful. The pool areas were very large & the options for cabana opportunities were sufficient. The staff was friendly at every turn. The check-in/out process was fairly simple. The proximity for all the amenities were fairly close (at least to our room). Here is why I didn't rate a 5: - Unfortunately I believe a new employee was checking us in. They provided an incorrect phone number for our stay. This is massively important because the resort uses Whats App for communication. The butler service that comes w/ Star Class was not properly utilized our lst day. Prior to our arrival they requested a Pre-Checkin which I completed (includes my mobile number). They also emailed me multiple times prior to my stay, could have been another method to contact me. I called Room Service to discuss restaurants. When I hung up, my butler called back & we corrected the number. He was phenomenal thereafter. - Price. Due the price of the resort there should be two things; either have more restaurants or increase the amount of open slots. I feel if a person has paid extra for Star Class, give them an option to wait for next availability. Pro tip: Reserve room prior so you can use app to reserve restaurants in advance.

Menginap 3 malam pada Mac 2026

10/10 Cemerlang

Joshua

16 Mac 2026

Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan

Nice, place, beautiful beach and friendly staff. Our Expedia concierges were very friendly and helpful!

Menginap 7 malam pada Mac 2026

10/10 Cemerlang

Ashley

Mengembara bersama kumpulan

16 Mac 2026

Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan

We had a wonderful time here in March '26! The staff were all very friendly and helpful. We especially appreciated the exceptional service from the Expedia reps, Dana and David. They checked in with us every day to make sure we had everything we needed!

Menginap 7 malam pada Mac 2026

10/10 Cemerlang

Angela

Mengembara bersama keluarga dan kanak-kanak

15 Mac 2026

Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan

Our stay at an all-inclusive beach resort in Cancun was absolutely amazing! The resort itself was beautiful, with stunning ocean views and well-kept grounds that made it feel like a true getaway. The food was great with plenty of options, and the entertainment each day and night kept things fun and lively. The pool was beautiful and the lazy river was so much fun! What really made the experience special was the staff. Julio, a poll server was incredible—always friendly, attentive, and made sure everyone was having a great time. He was the kindest, most genuine person, so I highly recommend tracking him down. Dana and David with Expedia were also amazing and helped make the whole trip smooth and enjoyable from start to finish. Overall, it was a fantastic vacation with great service, great food, and a beautiful setting. We would definitely come back!

Menginap 7 malam pada Mac 2026

10/10 Cemerlang

Cheryl

Mengembara bersama keluarga dan kanak-kanak

15 Mac 2026

Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan

swim up was an excellent addition to our family vacation. Kids area was enjoyed by all

Menginap 7 malam pada Mac 2026

8/10 Baik

Jill C

Mengembara bersama kumpulan

15 Mac 2026

Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan

Staff was friendly!

Menginap 7 malam pada Feb 2026

10/10 Cemerlang

Carolyn A

Mengembara bersama kumpulan

15 Mac 2026

Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan

Would def stay here again. Great staff/service, clean pools and rooms. Booking through Expedia gets you a private concierge that helps book dinner reservations and whatever else you need. Need more chairs and umbrellas by the pools.

Menginap 7 malam pada Mac 2026

8/10 Baik

Sean

14 Mac 2026

Sukakan: Kebersihan

Ideal for families

Menginap 12 malam pada Mac 2026

10/10 Cemerlang

Andy

14 Mac 2026

Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan

Very good

Menginap 3 malam pada Feb 2026

10/10 Cemerlang

Ryan Walter Charles

11 Mac 2026

Sukakan: Kebersihan

Menginap 7 malam pada Mac 2026

8/10 Baik

Darryl Philip, Toronto

Mengembara bersama keluarga dan kanak-kanak

9 Mac 2026

Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan

We stayed in block 27. Our balcony had a decent view out to the beach. Overall the resort was great. Food was great, w/ each restaurant offering a good variety. The buffet also changed up the food every day, which was refreshing. We had booked through Expedia and as such an Expedia Concierge had pre-booked our family of 4 for dinner at each of the restaurants, which worked out great & was one headache we didn't have to worry about. As such, I can't comment on how easy it is to get reservations. My understanding is that the Adults only side has a heated, pool, but since we were with the kids I can't confirm. The other pools are not heated. There is some debate we saw online about them being 'too cold', but at 28C/82F its refreshing to cool off in the pool or the lazy river. We didn't find it overly 'cold'. The beach was great as well. Soft sand, clean beachfront. The waves can get a tad big on windy days if you have little ones. One thing to note is that people looooove to reserve pool chairs and beach chairs. I had to wake up and be down by 7:30 to ensure we got seats by the pool and at the beach. Even then, on at least 1 of the days we were out of luck by the pool. We did check out the arcade, which seemed a bit pricey for us Canadians ($2USD/ea). Only downside was our bathroom needed some TLC. Loose fixtures in the shower, toilet door wouldn't latch, some mold in the shower, & water pressure was really weak. One day we were without hot water, but it was fixed by 8pm

Menginap 7 malam pada Feb 2026

10/10 Cemerlang

Yaneth

Mengembara bersama keluarga dan kanak-kanak, Mengembara bersama keluarga

6 Mac 2026

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan

I had a wonderful stay and wanted to give a special thank you to Dan and David. They were incredibly helpful and always responded quickly whenever I needed anything. They never hesitated to assist and consistently checked in to make sure I was comfortable and had everything I needed. What meant the most was how they helped make my son’s birthday special during our stay. Their kindness and attentiveness truly made the experience memorable for us. I really appreciate the excellent service and would highly recommend staying here.

Menginap 4 malam pada Mac 2026

10/10 Cemerlang

Lorena

Mengembara bersama keluarga dan kanak-kanak

6 Mac 2026

Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan

Me encantó la atención de Dana concierge, las chicas del spa súper buenas y atentas. El tepanyaki estuvo súper bien el show y atención. Me sorprendió el pastel que le llevaron a mi hijo por su cumpleaños. Solo en la alberca de Starclass familiar nunca había camastros libres y los meseros no te dejaban sentarte en las mesas libres a lado de la barra. Mencionaron que solo con consumo y propina.

Menginap 2 malam pada Mac 2026

8/10 Baik

Mark

Mengembara bersama keluarga dan kanak-kanak

5 Mac 2026

Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan

The whole family had an amazing time. Our Expedia reps at the hotel made a WhatsApp chat which was extremely convenient. They made dinner reservations for us with the ease of sending a text message and when we had no hot water in our room it was fixed within 30min of letting them know.

Menginap 7 malam pada Feb 2026

10/10 Cemerlang

Tammy Lynn O'Quinn

5 Mac 2026

Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan

We loved our recent stay at PH Cancun in Costa Mujeres. The amazing daily support, care & attention we received from our two Expedia concierge attendants Dana & David were INCREDIBLE! The absolute sweetest & right there to make sure every little detail was exactly to our needs from taking care of my mom on her birthday with cakes, singing, etc to booking us at restaurants & even making sure we had the best coffee every morning in our room! Every day we received texts from Dana and David ❤️WOW!!! Will never forget them Daniel the hotels concierge was also great helping us use our resort credit at the spa & Willie the waiter at the buffet restaurant was our favorite! The swimouts here are the best we have had with our own private Cabana & lounge chairs in the swimout (ps: they are not heated howeverrrrr… we stayed in building 30 with lots of sunshine so the water was actually perfect!). And it was right across from the lazy river, the Florider, kids waterpark, hotdog trailer - better than Guy’s burger and fries, and it was close to the beach! We took in the shows every night and also enjoyed th Fast and th Furious track. They create the coolest video for you! lol we LOVED IT! We used MTS for our airport transfer and they were also amazing! It was an option to book through the Expedia app. Like our two wonderful concierge attendants, MTS were also in great communication with us for every detail. Again, so glad we booked another vacation through Expedia. The perks are great!

Menginap 7 malam pada Feb 2026

10/10 Cemerlang

Vishal Ashvinkumar

Mengembara bersama keluarga dan kanak-kanak, Mengembara bersama kumpulan

5 Mac 2026

Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan

Excellent property, maintained good hygiene, close to ocean, lots of activity for all ages( dancing, beach volleyball, daily shows, games), delicious food and excellent hospitality by Expedia staff (Dana and David). Both helped us a lot everyday, ensuring we are doing good, provide excellent support during our stay. Thank you so much.

Menginap 7 malam pada Feb 2026

10/10 Cemerlang

John T

4 Mac 2026

Good food.

Menginap 7 malam pada Feb 2026

10/10 Cemerlang

Andres

Mengembara bersama keluarga dan kanak-kanak

3 Mac 2026

Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan

My family and I enjoyed this resort. Our suite was nice and because it was family friendly my son also enjoyed this place.

Menginap 4 malam pada Feb 2026

10/10 Cemerlang

Leighton Austin

Mengembara bersama pasangan, Mengembara bersama kumpulan

1 Mac 2026

Sukakan: Kebersihan, keadaan hartanah & kemudahan

Dana from concierge was amazing! Our room was perfect and the only requests we had was additional water. They brought it right away. During our stay Dana would message us to make sure we were doing ok. During our last night she asked if we had dinner plans and offered an exclusive restaurant for us. She was amazing and we really enjoyed her being our Expedia representative

Menginap 7 malam pada Feb 2026

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