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Aparthotel

Hotel y Museo Casa Turquesa

4.0 star property

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Just steps from La Isla Shopping Mall, Casa Turquesa welcomes travelers to a lively getaway centered around its outdoor pool with convenient swim-up bar. Guests can enjoy international dishes at El Mirador restaurant while taking in poolside views after a day in the sun.

Reviews

7.6 out of 10
Good

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Laundry room

Room options

Available filters for rooms
Showing 11 of 11 rooms

View all photos for King Bed Ocean View

Beach/ocean view

King Bed Ocean View

8.2 out of 10
Very good
(13 reviews)

Highlights

Individually furnished
Individually decorated
Air conditioning
HDTV
Separate bedroom
Blackout curtains
Hairdryer
Private bathroom
  • Ocean view
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Double Bed Ocean View

Beach/ocean view

Double Bed Ocean View

Highlights

Individually furnished
Individually decorated
Air conditioning
HDTV
Separate bedroom
Blackout curtains
Hairdryer
Private bathroom
  • Garden view
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for Apartment with Balcony and Ocean View

In-room safe, individually decorated, individually furnished

Apartment with Balcony and Ocean View

Highlights

Individually furnished
Individually decorated
Air conditioning
HDTV
Separate bedroom
Blackout curtains
Hairdryer
Private bathroom
  • Ocean view
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Two Bedroom Ocean View with Pool

In-room safe, individually decorated, individually furnished

Two Bedroom Ocean View with Pool

Highlights

Separate sitting area
Individually furnished
Individually decorated
Private pool
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Kitchen
  • Ocean view
  • 2 bedrooms
  • Sleeps 5
  • 2 Queen Beds

View all photos for King Room with Garden View and Balcony

In-room safe, individually decorated, individually furnished

King Room with Garden View and Balcony

8.6 out of 10
Excellent
(4 reviews)

Highlights

Individually furnished
Individually decorated
Air conditioning
Free rollaway/extra beds
HDTV
Separate bedroom
Blackout curtains
Hairdryer
  • Garden view
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Loft with Ocean View

In-room safe, individually decorated, individually furnished

Loft with Ocean View

  • Sleeps 2

View all photos for Suite with Ocean View

Private kitchen

Suite with Ocean View

  • Sleeps 5

View all photos for Suite with Ocean View

In-room safe, individually decorated, individually furnished

Suite with Ocean View

  • Sleeps 6

View all photos for Suite with Ocean View

In-room safe, individually decorated, individually furnished

Suite with Ocean View

  • Sleeps 6

View all photos for Suite with Garden View

In-room safe, individually decorated, individually furnished

Suite with Garden View

7.4 out of 10
Good
(3 reviews)
  • Sleeps 2

View all photos for Two Bedroom Ocean View

Living area

Two Bedroom Ocean View

Highlights

Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
HDTV
Blackout curtains
2 bedrooms
Hairdryer
  • Ocean view
  • 2 bedrooms
  • Sleeps 8
  • 1 Queen Bed and 2 King Beds

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About the area

Located in Zona Hotelera, a neighbourhood in Cancun, Hotel y Museo Casa Turquesa is in the entertainment district and on the beach. Iberostar Cancun Golf Course and Riviera Cancun Golf Resort are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park and Hotel Zone Beaches. Looking to enjoy an event or a game while in town? See what's happening at Oasis Arena or Beto Avila Baseball Stadium. Spend some time exploring the area's activities, including golfing. Visit our Cancun travel guide
View more Aparthotels in Cancun
Map
Cancun, QROO

What's nearby

  • Gaviota Azul Beach showing a sandy beach, tropical scenes and general coastal views
    Hotel Zone Beaches
    5 min walk - 0.5 km
  • Mexico, Cancun Beach, Crashing waves on the beach
    Marlin Beach
    5 min walk - 0.5 km
  • Cancun_LaIslaShoppingMall_6075610_190
    La Isla Shopping Mall
    14 min walk - 1.3 km
  • Kukulcan Plaza Shopping Mall
    1 min walk - 0.1 km
  • Luxury Avenue Shopping Mall
    2 min walk - 0.2 km

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    21 min drive

Restaurants

  • La Veranda
    8 min walk
  • El Fish Fritanga
    9 min walk
  • Hacienda Sisal
    5 min walk
  • Club Bistro
    7 min walk
  • Ilios Restaurant
    11 min walk

About this property

Hotel y Museo Casa Turquesa

An outdoor pool, a restaurant and a bar/lounge are available at this aparthotel. Free WiFi in public areas and free self parking are also provided. Other amenities include a poolside bar, concierge services and dry cleaning. Each apartment offers free WiFi, room service and a flat-screen TV with satellite channels. Additional amenities include a rainfall shower, a hairdryer and a safe.
Hotel y Museo Casa Turquesa offers 30 air-conditioned accommodations with a safe and a hairdryer. Each accommodation is individually furnished and decorated. 42-inch flat-screen televisions come with satellite channels.

Bathrooms include baths or showers with a rainfall showerhead. This Cancun aparthotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Recreational amenities at the aparthotel include an outdoor pool.

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Property amenities

Beach

  • On a white sand beach
  • Beach towels
  • Beach umbrellas

Pool/Spa

  • Outdoor pool
  • Pool loungers
  • Pool umbrellas

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Car recommended
  • Free self parking on site
  • Limited on-site self parking
  • Onsite parking includes off-street options

Family friendly

  • Children stay free (see details)

Restaurants on site

  • El Mirador
  • Pool Bar

Dining

  • Daily cooked-to-order breakfast available 7 AM to 11 AM for a fee: MXN 150 to 380 for adults and MXN 80 to 200 for children
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • A swim-up bar
  • Limited room service

Bedrooms

  • Bedsheets provided

Bathroom

  • 1 private bathroom
  • Bathtub or shower
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with satellite channels
  • Library
  • Piano

Outdoor areas

  • Barbecue grill
  • Terrace

Laundry

  • Dry cleaning/laundry service

Comfort

  • Air conditioning

Pets

  • No pets or service animals

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Front entrance ramp
  • Upper floors accessible by stairs only
  • Designated smoking areas (fines apply)

Services and conveniences

  • Blackout drapes
  • Concierge services
  • Daily housekeeping
  • Guidebooks
  • Iron/ironing board on request
  • Limited-hour front desk
  • Luggage storage
  • Multilingual staff
  • Phone
  • Porter/bellhop
  • Safe
  • Tour and ticket assistance
  • Wedding services

Location highlights

  • In a shopping district
  • In an entertainment district
  • Near the ocean
  • On the waterfront

Things to do

  • Golfing nearby
  • Outdoor pool (guest access) nearby
  • Theme park nearby

Safety features

  • Carbon monoxide detector (host has indicated there is a carbon monoxide detector on the property)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • First aid kit
  • Security system
  • Fire extinguisher

General

  • 1 building
  • 30 units
  • 4 floors
  • Beaux Arts architecture
  • Built in 1991
  • Individual decor
  • Individual furnishings
  • Reception hall

Policies

Check-in

Check-in time starts at 3:00 PM
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

The front desk is open daily from 7:00 AM - 11:00 PM
Front desk staffed during limited hours
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room

Payment types at the property

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately MXN 150 to 380 for adults and MXN 80 to 200 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old.
This property accepts credit cards, debit cards and cash
Host has indicated that there is a carbon monoxide detector on the property
Host has indicated that there is a smoke detector on the property
Safety features at this property include a fire extinguisher, a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room

We should mention

This property does not have any lifts
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
A car is recommended for transport to and from this property

Property is also known as

Casa Turquesa
Casa Turquesa Cancun
Casa Turquesa Hotel
Casa Turquesa Hotel Cancun
Casa Turquesa Hotel Tulum
Casa Turquesa Tulum
Casa Turquesa

Frequently asked questions

Does Hotel y Museo Casa Turquesa have a pool?

Yes, this property has an outdoor pool.

Is Hotel y Museo Casa Turquesa pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hotel y Museo Casa Turquesa?

Self-parking is free at this property.

What time is check-in at Hotel y Museo Casa Turquesa?

Check-in begins at 3:00 PM.

What time is check-out at Hotel y Museo Casa Turquesa?

Checkout is at noon.

Where is Hotel y Museo Casa Turquesa located?

Located in Zona Hotelera, this beachfront aparthotel is in the entertainment district and within a 10-minute walk of Kukulcan Plaza Shopping Mall and Hotel Zone Beaches. La Isla Shopping Mall and West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park are also within 1 mile (2 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Hotel y Museo Casa Turquesa Reviews

7.6

Good

8.0

Cleanliness

8.6

Location

8.0

Staff & service

6.8

Property conditions & facilities
Rating 10 - Excellent. 481 out of 1159 reviews
Rating 8 - Good. 276 out of 1159 reviews
Rating 6 - Okay. 154 out of 1159 reviews
Rating 4 - Poor. 118 out of 1159 reviews
Rating 2 - Terrible. 130 out of 1159 reviews

Reviews

6/10 Okay

Shayal

Nice hotel, great view and good area
Stayed 3 nights in Dec 2025

10/10 Excellent

Annette

Liked: Cleanliness, amenities, property conditions & facilities, communication
Wanderful staff, director, perfect see, can only glhigly recommend
Stayed 4 nights in Jan 2026

8/10 Good

Mahmut

Liked: Cleanliness, amenities, property conditions & facilities, communication
Wonderful staff, amazing location and view. Absolutely perfect. Just concern is, some of the art materials, such as statutes, art pictures are not suitable for the kids, so, if you are couple without kids, the place is great, otherwise, you might think some other places that good for the kids.
Sunrise Jan 22
From balcony to sea-view Jan 21
Sunrise Jan 20
Sunrise Jan 20
Stayed 5 nights in Jan 2026

10/10 Excellent

Keith

Liked: Cleanliness, amenities, property conditions & facilities, communication
Those who know, KNOW ! This is an outstanding value for a super quiet , historic place . Think private , aging beach mansion and world class art gallery ! Friendliest staff , great little restaurant, a gem for sure ! Near everything and on the best beach in the world !
Stayed 3 nights in Jan 2026

6/10 Okay

Meet

The staff was made up of wonderful people. The issue was the room, it felt like old and there was mould in the shower, saw a roach in the washroom. The biggest issue was the sliding door that leads toward the pool area did not lock properly.
Stayed 3 nights in Jan 2026

10/10 Excellent

Shelley

Liked: Cleanliness, amenities, property conditions & facilities, communication
I love this Hotel! Clean, location right on the beach, beautiful view from he time you wake to go to bed. The staff are the reason why I go there on and the hotel is beautiful. I love being able to swim the ocean and the pool with both being so accessible. The art collection in the hotel is fabulous. Such good people. Employees are what make business’s what they are, they’re the best. All the food I’ve eaten there has been good. Oh, and it’s not crowded. I believe there’s 38 rooms? So a boutique hotel. This is my fave on all my travels I’ve been on. ENJOY!
Stepping in the Hotel, gorgeous….
View from the hotel lobby.
Stairway down to restaurant.
My room.
Stayed 2 nights in Dec 2025

10/10 Excellent

JANET

Liked: Cleanliness, room comfort, communication
Excellent quiet location right next to one if the best parts of the beach.Beautiful hotel with art displays everywhere and friendly and helpful staff. The fixtures& decor are past their best and need a lot of money spent on them but the rest of the hotel makes up for this so it's not for you if you knit pick but I would use again with no doubts. Nice little pool, great breakfast, huge rooms. I recommend the garden rooms as you have direct access to the pool - you don't need a high level as you get the amazing views from the pool area.
Main foyer
Beds on the beach
Main foyer
Stayed 2 nights in Nov 2025

10/10 Excellent

Jacinto Lopez

Liked: Cleanliness, amenities, property conditions & facilities, communication
We liked the pool and the beach. The morning waiter was very good and friendly. Will stay again.
Stayed 8 nights in May 2025

10/10 Excellent

gabriela

Liked: Cleanliness, property conditions & facilities, communication
Enjoyed my stay, amazing staff! Great location, close to malls, restaurants, and other attractions. Incredible beach ❤️
Stayed 4 nights in Feb 2025

8/10 Good

Andrea

Liked: Cleanliness, amenities, communication
The staff was very friendly and helpful!
Stayed 10 nights in Mar 2025

10/10 Excellent

Taylor

Liked: Cleanliness, property conditions & facilities, communication
My favourite place to stay in Cancun!!!! Hotel is stunning, staff are lovely, and its quite and removed but extremely close to everything
Stayed 1 night in Dec 2024

10/10 Excellent

Adolfo

Liked: Cleanliness, amenities, property conditions & facilities, communication
Everything was really good the people the service the room
Stayed 4 nights in Mar 2025

10/10 Excellent

Larry Paul

Liked: Communication
Disliked: Property conditions & facilities
The hotel is an older one built in 1991. At one time it must have been very nice (a tour guide told me that Arnold Schwarzenegger and other celebrities have stayed there) but in recent years it has been neglected and now is in need of a renovation. For example the key to my room also fit the adjoining room lock, the sliding glass door did not close well or lock, hot water was not always available, the hair dryer did not work, electrical receptacles were loose and did not have a trim cover, the room safe was only a small metal box not secured to anything, the outdoor hot tub was not usable and the exterior needs both cosmetic and building repairs. But the staff was excellent, the location right on the beach. And I would stay there again in spite of the shortcomings.
Stayed 8 nights in Nov 2025

10/10 Excellent

Carolina

Liked: Cleanliness, communication
We loved our stay here. The staff is amazing. The room was a little old and needed some maintenance, but that did not matter to us.
Stayed 4 nights in Apr 2025

8/10 Good

Kevin

Liked: Cleanliness, amenities, communication
This hotel and its day was beautiful, it is now a little aged and because of the time of year there weren’t very many other guests. That was absolutely perfect for my stay. Staff was very friendly. Hotel was clean, however shows its age, I would stay here again.
Stayed 2 nights in May 2025

8/10 Good

David

Liked: Cleanliness, amenities, communication
Amazing hotel filled floor to ceiling with artwork and sculptures. Friendly, helpful staff, good food. It needs work but for the price it's great.
Stayed 4 nights in May 2025

10/10 Excellent

Jorge

Liked: Cleanliness, room comfort, communication
Great location, very comfortable.
Stayed 2 nights in Apr 2024

10/10 Excellent

Benigno

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great ocean view.

10/10 Excellent

Noushin

Liked: Cleanliness, amenities, property conditions & facilities, communication
The location of the hotel was excellent and safe, and it had a great view and good access.
Stayed 10 nights in Oct 2024

8/10 Good

Sonia Cortés

Liked: Property conditions & facilities, communication
You get large quiet space to relax, or enjoy the art gallery throughout lobby and corridors. Excellent food, and hospitality. And the last, but not the least, lovely cats well taken care of at the corner.
Stayed 6 nights in May 2025

10/10 Excellent

Bryan

Liked: Cleanliness, communication
The art is very good and the people are extremely nice and helpful
Stayed 3 nights in Mar 2025

8/10 Good

Sok

Liked: Communication
The service was great, the property was nice but definitely dated. We only stayed one night so the full experience was limited. The pool was great & beach access (had loungers & shade) awesome. Would stay again.
Stayed 1 night in Mar 2025

10/10 Excellent

Lukas

Liked: Cleanliness, property conditions & facilities, communication
Large room with air condition and great look at the ocean. Great location with direct access to the beach. Very friendly staff especially the security at the gate. Close to a mall, restaurants and water activities.
Stayed 2 nights in Mar 2025

8/10 Good

ricardo

Liked: Cleanliness, amenities, property conditions & facilities, communication
Location is good and very affordable noce beach in the back
Stayed 13 nights in Jun 2024

8/10 Good

Ronya

Liked: Cleanliness, property conditions & facilities, communication
Great location. Property needs a little work. Pool isn’t all that. Beach was beautiful
Stayed 5 nights in Apr 2025