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Canopy by Hilton Cancun La Isla

4.5 star property
Luxury Cancun hotel connected to a shopping centre, steps from La Isla Shopping Mall

Choose dates to view prices

Canopy by Hilton Cancun La Isla, centrally located in Cancun, features a rooftop terrace, poolside bar, and spa for relaxation. Nearby, explore Tortuga Beach and Aquaworld. Dine at two restaurants or enjoy quieter moments in the coffee shop and library.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Spa
  • Gym
The current price is RM640
RM856 total
includes taxes & fees
10 Dec - 11 Dec

Room options

Available filters for rooms
Showing 22 of 22 rooms

View all photos for Junior Suite, 1 King Bed (Panoramic View)

Living area

Junior Suite, 1 King Bed (Panoramic View)

Highlights

Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free rollaway/extra beds
  • 59 sq m
  • 1 bedroom
  • Bay view
  • Sleeps 2
  • 1 King Bed

View all photos for Exclusive Double Room, 1 King Bed (Sunset Bay View)

1 bedroom, minibar, in-room safe, individually decorated

Exclusive Double Room, 1 King Bed (Sunset Bay View)

8.8 out of 10
Excellent
(12 reviews)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
  • 32 sq m
  • Bay view
  • Sleeps 2
  • 1 King Bed

View all photos for Presidential Suite, 1 King Bed (Nichupte Bay View)

1 bedroom, minibar, in-room safe, individually decorated

Presidential Suite, 1 King Bed (Nichupte Bay View)

Highlights

Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free rollaway/extra beds
  • 94 sq m
  • 1 bedroom
  • Bay view
  • Sleeps 4
  • 1 King Bed

View all photos for Signature Double Room, 2 Queen Beds (La Isla)

1 bedroom, minibar, in-room safe, individually decorated

Signature Double Room, 2 Queen Beds (La Isla)

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
  • 33 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Double Room, 2 Queen Beds (Sunset Bay View)

1 bedroom, minibar, in-room safe, individually decorated

Superior Double Room, 2 Queen Beds (Sunset Bay View)

9.2 out of 10
Wonderful
(5 reviews)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
  • 33 sq m
  • Bay view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Double Room, 2 Queen Beds (Sunrise View)

1 bedroom, minibar, in-room safe, individually decorated

Superior Double Room, 2 Queen Beds (Sunrise View)

9.6 out of 10
Exceptional
(17 reviews)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Double Room, 1 King Bed (Sunrise View)

1 bedroom, minibar, in-room safe, individually decorated

Superior Double Room, 1 King Bed (Sunrise View)

9.2 out of 10
Wonderful
(13 reviews)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Signature Double Room, 1 King Bed (La Isla Room)

1 bedroom, minibar, in-room safe, individually decorated

Signature Double Room, 1 King Bed (La Isla Room)

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
  • 33 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Signature Double Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-In Shower)

1 bedroom, minibar, in-room safe, individually decorated

Signature Double Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-In Shower)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
  • 33 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Two Queen Bed Room with Sunset Bay View

1 bedroom, minibar, in-room safe, individually decorated

Two Queen Bed Room with Sunset Bay View

  • Sleeps 4

View all photos for Two Queen Bed Room with Sunrise View

1 bedroom, minibar, in-room safe, individually decorated

Two Queen Bed Room with Sunrise View

  • Sleeps 4

View all photos for King Room with Sunrise View

1 bedroom, minibar, in-room safe, individually decorated

King Room with Sunrise View

  • Sleeps 2

View all photos for Master King Bed Suite with Nichupte Bay View

1 bedroom, minibar, in-room safe, individually decorated

Master King Bed Suite with Nichupte Bay View

  • Sleeps 4

View all photos for Premium Room, 2 Queen Beds (Sunrise View)

1 bedroom, minibar, in-room safe, individually decorated

Premium Room, 2 Queen Beds (Sunrise View)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Room, 2 Queen Beds (Sunset View)

1 bedroom, minibar, in-room safe, individually decorated

Premium Room, 2 Queen Beds (Sunset View)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Room, 1 King Bed (Sunset View)

1 bedroom, minibar, in-room safe, individually decorated

Premium Room, 1 King Bed (Sunset View)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
  • Sleeps 2
  • 1 King Bed

View all photos for Premium King Room with Sunset View

1 bedroom, minibar, in-room safe, individually decorated

Premium King Room with Sunset View

  • Sleeps 2

View all photos for Premium Two Queen Room with Sunrise Bay View

1 bedroom, minibar, in-room safe, individually decorated

Premium Two Queen Room with Sunrise Bay View

  • Sleeps 4

View all photos for Premium Two Queen Room with Sunset Bay View

1 bedroom, minibar, in-room safe, individually decorated

Premium Two Queen Room with Sunset Bay View

  • Sleeps 4

View all photos for One Bedroom King Suite with Panoramic View

Bathroom

One Bedroom King Suite with Panoramic View

  • Sleeps 2

Sunset Bay View King Room

  • Sleeps 2

1 King Bed Mobility/Hearing Access Ri Shower

  • Sleeps 2

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About the area

Map
Boulevard Kukulcan S N Km 12 5, Cancun, QROO, 77500

What's nearby

  • La Isla Shopping Mall - 1 min walk - 0.0 km
  • Cancun Interactive Aquarium - 2 min walk - 0.2 km
  • Isla Dorada - 3 min walk - 0.3 km
  • Hotel Zone Beaches - 10 min walk - 0.9 km
  • Marlin Beach - 10 min walk - 0.9 km

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 20 min drive

Restaurants

  • ‪Park Royal Cancun - ‬5 min walk
  • ‪Starbucks - ‬4 min walk
  • ‪Andiamo - ‬5 min walk
  • ‪Los Chachalacos - ‬5 min walk
  • ‪Starbucks - ‬3 min walk

About this property

Canopy by Hilton Cancun La Isla

Luxury hotel near La Isla Shopping Mall
Located close to Aquaworld and Tortuga Beach, Canopy by Hilton Cancun La Isla provides a poolside bar, a rooftop terrace and a shopping centre on-site. Treat yourself to spa services, such as a deep-tissue massage or a body treatment. At the two on-site restaurants, enjoy breakfast, brunch, lunch, dinner and children's meals. In addition to a coffee shop/cafe and a library, guests can connect to free in-room WiFi.
Other perks include:
  • An outdoor pool, along with sunloungers
  • Free self-parking
  • Buffet breakfast (surcharge), free bike hire and an electric car charging station
  • Outdoor furniture, a 24-hour front desk and smoke-free property
  • Guest reviews speak highly of the helpful staff
Room features
All 174 individually furnished rooms feature comforts such as pillow menus and laptop-friendly workspaces, in addition to amenities such as free WiFi and air conditioning. Guests reviews speak well of the clean rooms at the property.
Extra amenities include:
  • Free infant beds and free extra beds
  • Bathrooms with showers and free toiletries
  • 50-inch flat-screen TVs with cable channels
  • Wardrobes/cupboards, coffee/tea makers and daily housekeeping

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  • Pool
  • Hot tub
  • Spa
  • Kids pool
8.6 out of 10, Excellent, 2,438 reviews
The price is RM492
RM612 total
includes taxes & fees
10 Dec - 11 Dec
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 11:00 AM for a fee: USD 31 per person
  • 2 bars/lounges
  • 2 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • Azulinda Cafe & Bar
  • Wander Rooftop

Things to do

  • Free bicycle rentals
  • Gym
  • Library
  • Outdoor pool
  • Shopping centre
  • TV in common areas

Family friendly

  • Free rollaway/extra bed
  • In-room cot
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • 3 meeting rooms

Outdoors

  • On the bay
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool loungers
  • Rooftop terrace

Spa

  • Body treatments
  • Deep-tissue massages
  • Hot stone massages
  • In-room massages
  • Sports massages
  • Swedish massages
  • Treatment room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Handrails in hallways
  • Handrails in stairways
  • Lift
  • Low-height counter and sink
  • Low-height desk
  • Low-height door lock
  • Phone accessibility kit
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchair-width doorways

More

  • 1 building
  • 5 floors
  • Art Deco architecture
  • Built in 2020
  • Communal living room
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Free rollaway/extra bed
  • Pillow menu

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 50-inch flat-screen TV with cable channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Mobile key entry
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of USD 75 per pet (varies based on length of stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs only
Pets cannot be left unattended
Food and water bowls are available

Children and extra beds

Children are welcome
Free rollaway/extra beds!
Free cots are available on request at the property

Payment types at the property

Important information

Optional extras

  • Fee for buffet breakfast: from approximately USD 31 per person
  • Pet fee: USD 75 per pet (varies based on length of stay)
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Service fee: 10 per cent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old.
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector and a security system
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

Pool access available from 7:00 AM to 11:00 PM
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Canopy By Hilton Cancun Isla
Canopy by Hilton Cancun La Isla Hotel
Canopy by Hilton Cancun La Isla Cancun
Canopy by Hilton Cancun La Isla Hotel Cancun

Frequently asked questions

Does Canopy by Hilton Cancun La Isla have a pool?

Yes, this property has an outdoor pool. Pool access is from 7:00 AM to 11:00 PM.

How much does it cost to stay at Canopy by Hilton Cancun La Isla?

As of 27 Nov 2025, prices found for a 1-night stay for 2 adults at Canopy by Hilton Cancun La Isla on 10 Dec 2025 start from RM 640.14, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Canopy by Hilton Cancun La Isla pet-friendly?

Yes, dogs are allowed at this property. There's a fee of USD 75 per pet, per stay. Service animals are exempt from fees.

How much is parking at Canopy by Hilton Cancun La Isla?

Self-parking is free at this property.

What time is check-in at Canopy by Hilton Cancun La Isla?

Check-in start time: 3:00 PM; check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at Canopy by Hilton Cancun La Isla?

Checkout is at noon. Late check-out is available for a fee (subject to availability).

Where is Canopy by Hilton Cancun La Isla located?

Located in Zona Hotelera, this luxury hotel is 0.1 mi (0.2 km) from La Isla Shopping Mall, and within 3 mi (5 km) of Aquaworld and Iberostar Cancun Golf Course. El Rey Ruins and Tortuga Beach are also within 6 mi (10 km).

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Canopy by Hilton Cancun La Isla Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 477 out of 686 reviews
Rating 8 - Good. 118 out of 686 reviews
Rating 6 - Okay. 39 out of 686 reviews
Rating 4 - Poor. 24 out of 686 reviews
Rating 2 - Terrible. 28 out of 686 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Chase

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay
Stayed 1 night in Oct 2025

10/10 Excellent

Ahmed

Liked: Amenities
Wonderful place to stay.
Stayed 2 nights in Sep 2025

10/10 Excellent

Chase

Liked: Cleanliness, staff & service, property conditions & facilities
Great!
Stayed 3 nights in Oct 2025

10/10 Excellent

Lena

The room was very clean and service of the staff was exemplary. Jonathan brought our luggage up to our room and was so attentive throughout our stay here and even took it upon himself to make dinner reservations for us at the Macao Casino next door!
Stayed 2 nights in Nov 2025

10/10 Excellent

Simon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
excellent!
Stayed 1 night in Nov 2025

10/10 Excellent

Marco

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente todo
Stayed 1 night in Oct 2025

8/10 Good

Lisa Ruby

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Walking distance to shopping and dining options
Stayed 1 night in Sep 2025

8/10 Good

Lesly

Liked: Cleanliness, amenities, property conditions & facilities
Excellent hotel
Stayed 4 nights in May 2025

8/10 Good

Karla

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The view and the room was very nice. The food and drinks not too good, drinks not flavorful and beers not cold and very expensive.
Stayed 2 nights in Aug 2025

10/10 Excellent

William

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very personable and accommodating stuff.
Stayed 4 nights in Jul 2025

10/10 Excellent

Keith

Liked: Cleanliness, amenities, property conditions & facilities
Clean rooms, excellent location and super functional rooftop with great views. Staff, very helpful.
Stayed 3 nights in Jul 2025

10/10 Excellent

Larry

Liked: Cleanliness, amenities, property conditions & facilities
nice place to relax
Stayed 2 nights in Feb 2025

10/10 Excellent

Vanness

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place stayed for one night have no complaints. Food was great, location was great.
Stayed 1 night in May 2025

8/10 Good

Elden

Liked: Cleanliness, amenities, property conditions & facilities
Enjoyed my stay!
Stayed 2 nights in Jan 2025

10/10 Excellent

Anna

Liked: Cleanliness, amenities, property conditions & facilities
This is one of the best location I’ve ever stayed - right in the middle and close to everything. Whole crew is great, hardworking and always willing to help.
Stayed 8 nights in Jun 2025

10/10 Excellent

Yahaira

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was amazing from the beginning of check-in process was flawless from the elevator usage in the room was clean with mini fridge coffee maker great views cleaning is of bedding, but the show was the pool rooftop pool. That was amazing views. The hot tub could be a little bit warmer, but overall, it was a great one night stay I would definitely come back here restaurant options. We’re pretty good even though we didn’t eat in the hotel restaurants we walked About two or three blocks down to a local taco place which the food was delicious. Love that option that you can just walk and still have local food. The parking can be an issue you can either valet, which is free or you can use the garage we valet and provide our keys that was flawless. They were very welcoming and when it was time to leave, we told them 10 minutes before and they brought our car to the front overall great experience
Stayed 1 night in Oct 2025

10/10 Excellent

Yanet

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 1 night in Jul 2025

10/10 Excellent

Connie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great location and super friendly staff
Stayed 3 nights in Jan 2025

10/10 Excellent

Raymond

Liked: Staff & service, amenities, property conditions & facilities
Great view and service was great by the pool bartender and Feli the server
Stayed 4 nights in Apr 2025

10/10 Excellent

Joshua

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay, very friendly staff who are accommodating. Would stay again!
Stayed 4 nights in Dec 2024

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenience location
Stayed 4 nights in Apr 2025

10/10 Excellent

Ruth

Liked: Cleanliness, staff & service, property conditions & facilities
Canopy by Hilton is a great place to stay in Cancun!
Stayed 4 nights in Jan 2025

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great roof top pool and bar!! Live saxophone player. Bar tab was very reasonable!
Stayed 1 night in Apr 2025

8/10 Good

Esteban

Liked: Cleanliness, staff & service, property conditions & facilities
Property should offer a little bit more as in food and activities
Stayed 2 nights in Apr 2025

10/10 Excellent

Vito

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service , location, friendly staff roof top bar
Stayed 1 night in Feb 2025